Diversity and Inclusion for Communities and Contributors/D&I Call 2 28 2018

Selene Yang PhD. Candidate in the Social Communications Program in the National University of La Plata, Argentina, Geochicas: OSM Women's Group, Twitter: @srta_peperina | @geochicasOSM, From Geochicas we work towards closing the gender gap in the mapping community (OpenStreetmap). I'm also looking for different experiences about activities led by communities because from OpenHeroines we want to conduct a pre-IODC gender-focused event.

Katherine Mancuso @musingvirtual, in a transition between projects/jobs, lots of prior experience in open source accessibility, interested in hearing more about D&I efforts across open source and looking at how we can inform those efforts with existing community organizing models from other fields.

Jan-Christoph Borchardt, @jancborchardt, Nextcloud & Open Source Diversity http://opensourcediversity.org: am interested how we can join forces best. Open Source Diversity for example already aims to bring together people & projects in that space :), It would be great to hear how thats been going, things you've learned are doing, maybe if not time on this call next?, Yes – Jona and Kristi from Open Source Diversity will be on the call :) If anyone has a GitLab account, join at https://gitlab.com/opensourcediversity

Georg Link, the University of Nebraska at Omaha, @georglink, I'm here to see what we can learn from the CHAOS project.

Michael @Downey, DIAL Open Source Center at United Nations Foundation. We're working to support existing & roll-out new programs that support increased diversity within projects that serve the international development & humanitarian response sectors

Myles Borins, @mylesborins on all the things, Node.js TSC Director, Developer Advocate for Google Cloud Platform, Helped develop/implement moderation policy for the Node.js project and CoC / Moderation policy for TC39

Soundharya AM, @Soundharyaam, working with Mozilla's webVR open source project "aframe.io". Associated with "Taskcluster" and "HOT OSM" for Outreachy. We are planning to conduct Diversity and Inclusion talk for this International Women's Day in Bangalore. Interested to collaborate and learn to learn a lot from you all.

Rachel Lawson, @rachel_norfolk, Community Liaison, Drupal Association - interested to hear about working together across many people with different understandings of D&I and how to ensure that those looking to promote D&I work together to common good.

Jill Binder, @jillbinder, Running the Diversity Outreach Speaker Training group in WordPress, Interested to share our work in other open source techs

Susy Struble, @sourcherrytart, Mozilla Open Innovation, interested in 'healthy' and thriving contributor communities and D&I best practices across the world of open source; also metrics

Lucy Harris @lucyeharris, Mozilla, Lead Community Development Team - Excited to see a big group of people from different organizations and areas who have a passion for D&I.

Tony Sebro, @keynote2k, keynote2k on freenode; Deputy General Counsel, Wikimedia Foundation; Outreachy organizing committee member

Janet Vong, @xjanetv, Technical Writer, D&I is one of my passion areas

Deb Nicholson, @baconandcoconut Lead Organizer at SeaGL, Community Outreach at Open Invention Network, Community Moderator at Opensource.com

David Ross - UK Community and Mozilla Rep - looking for ways to increase diversity in our core vols and amplify the good D&I are doing throughout the industry. No longer on Twitter for personal ethical reasons. @david_ross@mastodon.social

Brian "bex" Exelbierd - Fedora Community Action & Impact Coordinator @bexelbie

Alberto Roca @MinorityPostdoc, ExecDir, DiverseScholar.org, my org restarting #OpenSource skills training campus workshops modelled after @OpenHatch w/@shauna_gm help & @KaporCenter seed funds = EquitableTech.org Seeking facilitators in Houston TX area 4 April event

Jona Azizaj - Open Labs, Fedora, LibreOffice, Nextcloud, Open Source Diversity @jonatoni

Kristi Progri - Open Labs, Mozilla, Open Source Diversity @kristiprogri

D&I Community Spotlight (Project/Community Logo)

Project

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We would love to have you present a topic or highlight your community’s D&I work. Please use this "form" to propose a topic.

Topics for today meeting

Topic:

D&I in Open Source Survey Results (and what we learned building this)

Presenter:

Emma Irwin

Time:

15 min

Links:

Slide Deck, Need permission to see this google doc right now, can you make it publicly viewable to anyone who has the link or just grant us permission? Thanks a lot!

Open Demographics

Questions:

1. how do folks think we should move forward together on ways to know CoCs are enforced - very complex issue

I'm interested in looking at how the transformative justice model of getting other community members to help people be accountable could be applied in open source. Can we set up an infrastructure for people to contribute by helping support other people who are trying not to do harm, and can we figure out a way to change cultures to "count" this kind of contribution as being seen as equally important as code contributions/documentation/localization contributions? And can we do this by being aware of disclosure issues?+1 +1 (with some nervousness because folks could also perpetuate toxic behavior which they are saying is accountability action - seen it)(you are totally correct that this is a risk that has to be mitigated!)

processes of escalation+1

LOVED the visualisation approach you mentioned. My brain often really needs this for complex things

2. From YouTube - Awareness of COD seem to be limited, so are there best practices to bring about awareness?

3. Sage Sharp does trainings on how to do CoCs that are enforced they might be a good person for input on what demonstrates commitment and/or effectiveness

http://sage.thesharps.us/2015/10/06/what-makes-a-good-community/

+1 on that we;ve worked with Sage a lot.

4. Regarding, NDA was the concern disclosure or that volunteers were handling senstive information? both? how does that sync with who should be enforcing?

Mozilla has a core-contributor nda process that is for handling sensitive information.

Enforcing in Mozilla is based on a RACI model so it changes with every report who is involved in enforcement.

this has not been greatly communicated to NDAs

Follow on: what responsibility is there to disclose to the community that things happened? especially if management/leadership are involved. What does responsibile disclosure look like? The current "lean" is toward no public disclosure.

Another person (name?) added that there is a pattern in their community to lean toward not disclosing. This has resulted in some feedback about how a lack of disclosure leads to not being taken seriously on actually taking action.

5. questions that was asked in the etherpad chat: Selene:09:30 Emma, are you going to share the presentation about the results of the project later on? (reposting so it gets seen)

6. What can we do to bring more of the enforcement processes out into the open? iirc that was mentioned on one slide as an issue.

7. Would it make sense to develop shared Code of Conducts that are used across multiple open source projects? What could be the benefits/drawbacks of this?

There’s already https://www.contributor-covenant.org/ for exactly that :)

The CHAOSS project recently adapted the Contributor Covenant, added enforcement sections informed by Geek Feminism CoC, and added a reporting of yearly numbers: https://github.com/chaoss/governance/pull/3

Models are good because they are easier to adopt and adapt

8. In OSM we're looking into Geek Feminism's CoC, but many contributor do not see the need of this regardless of having so much evidence from other projects suggesting that CoC's actually work into having a better community environment.

9. I think many projects base their CoC's on existing CoC's but extending the sharing to enforcement best practices is probably happening less often. +1

Are people interested in collaborating on a shared moderation/playbook document similar to the code of covenant? @mylesborins I am!

10. What does responsible disclosure look like?

How can we build confidence in our processes if people don't know they're being enforced?

Can you share numbers with no identifying info? i.e. we had x reports this year, we reviewed all of the results = 10 bans.

Sharing stages of how a process *works* seems like a safe next step +1

Perhaps "disclosing" but in an anonymized way, separate from a specific incident - helps communicate that there is enforcement but removes it from a specific case.

That’s essentially what we do in Drupal - weekly, anonymised reports of current issues and their progress

11. I wonder about potential ostracization of people who might be disruptive yet are not entirely 'breaking the rules'.

Some details http://plausiblydeniable.com/opinion/gsf.html

5 Geek Fallacies: ostracization. - acceptance - friends FIRST - friendships transition - friends do everything together

Do psychological models (like SCARF) already come into play or should they

Status, Certainty, Autonomy, Relatedness and Fairness. e.g. http://the-mouse-trap.com/2009/11/16/the-five-domains-of-human-social-experiencethe-scarf-model/

If even one of those is off people will feel anxiety or less 'whole'

Would a visual representation of these and how the CoC aligns with these help adoption and deep understanding?

Or the Behaviour Change Wheel http://www.behaviourchangewheel.com/ via big study of behaviour change models 'ABC of Behaviour Change Theories' a look at 83 BC studies. Dr Susan Michie out of UCL London - ps.due to that wheel and Mozilla's 21st century web literacy wheel https://learning.mozilla.org/en-US/web-literacy I've become a big fan of WHEELS to express complex interrelated concepts

Topic:

D&I in Open Source Call-How can we make the most of our time together

Presenter:

Emma Irwin

Time:

20 minutes

Links:

Diversity Inclusion in open source community

Questions:

1. How can bringing people across multiple open projects together - focused on d&I help?

You?

bring new voices and living/breathing dynamicism to projects

Your project?

Doing the difficult stuff first. In the agile world of today much focus in fast iterative process. Sometimes things need boring process driven long tail actionables but people need to see some momentum before they believe it will ever happen!

Open Source Ecosystem ?

Developing models that are easier for a community to adapt and adopt. This needs to be from CoC to explanation to enforcement practice

more commonality in across various open source communities

2. What topics are you most interested in, for a call like this?

How do we include the diversity topic into tech conferences and how to drive this as a truly important mission

D&I Challenges I'd like to hear other people/organizations experiences with: Recruiting for diversity, Retaining diverse audiences+ Dealing with problem players - in person, online, anonymous+ (we often don't have examples so people can't conceptualise. A hypothetical or role play/comic strip/storyboard could be a useful too), Protecting reporters+ and being super clear on HOW not some vague approach as some people's careers or personal security may be at risk

Should you optimize for a specific interaction (ppl involved in a conflict feeling good) or the overall health of the community - what do you do if those things come into conflict? (i.e. two people have a fist fight at an event, after reporting they agree to "drop it", but you want to have a "zero tolerance for physical violence" policy in your community- should you still enforce the CPG)+

I'd love to hear from Sage Sharp about enforcement if they're willing +

How do you define the limits of CoC enforcement? Where does it and not apply? +1+ yes I've a member of the audience heckle me and we later found out they had an escalating health condition - boundaries can truly help and improve empathy

How do you balance when cultural constructs come into conflict with your CPG?

Curious about how to host general diversity events and how people feel when this replaces "women's events" and how to handle this -- I mean discussing diversity beyond gender,

Totally agree about being explicit about who is invited, eg. if you mean non-male, then say that

inclusion of physically disabled contributors +1+1

Not english speaking participants. +1

Emotional disability was a not isignificant number in the survey. TBH I have zero awareness if I do or don't know what that is and that terrifies me I've missed so many people out

To be honest, I've done a lot of work in disability and at least in America emotional disability is generally not a way people self-identify, and so I don't think you should be terrified that you don't know what it is. I'd be curious to hear more about what the thought process of the folks who created Open Demographics was in choosing this particular label. However, in education, to class a student as emotionally disabled means that the student has significant difficulty learning because they have a mental illness and/or significant trauma and/or are non-neurotypical (Tourettes, autism). Consequently, managing their feelings can take their attention away from learning or cause them to disrupt other learners. I would assume that a working definition in open source for this might thus be "the difficulties I have in managing my emotions may affect the process of contribution."

3. Would you be interested in having speakers in these calls, if so who would you want to hear from (self-nomination also welcome!)?

Yes! I would love to hear from different projects about what they're working on. I'd recommend a structure i.e. D&I Problem + intervention we took + results/findings/learnings/outcome

Perhaps we could co-curate a list of problems to inspire ppl who have tried something around that project to share on the next call!

+1 yes!. Ex: Alyssa Wright (@alyssapwright ‏)+1

Yes, I (Jill Binder) would like to speak about creating diverse speakers at open source tech events, and how that also feeds into diverse leaders and shaping the communities

You touched on people technically unable to participate. Or at least a sense people felt 'not good enough'. I'd like to look at this more as a route to greater engagement.

I'd also like to hear from projects just starting out in the process so we can check back on them and collectively assist/mentor them

Clinics - on calls or people pinging anonymously - issues that we can use as example to help resolve

4. Would you be interested in leading topics on this call? If so please leave you name & topic below?

I've spoken about Ageism previously and could again, but would also be interested in hearing from others who have thoughts on this topic.+1

I've given talks about diversity and women's participation in OSM and the importance of women's representation in creating open geospatial data... If anyone's interested, I'm more than happy to talk about this :D

I (Jill Binder) could lead a call on improving speaker diversity, either have a discussion or run a training session to run our successful workshop

Happy to lead topics whenever.... (this is Larissa)

Radka Janek - How to actually bring more women to STEM / IT / OpenSource ...

I'd love to hear from folks about their experiences "calling in" -- I could lead this convo, but again would love to hear from others too. (what's "calling in")(calling in is telling a member of your own community they're behaving in a way that's making you or someone else uncomfortable - generally it's handled with much more sensitivity and less publicly than calling out, because there's a shared commitment to accountability within the community in question, more info: https://theconsentcrew.org/2016/05/29/calling-in/)

Katherine: I would be willing to get together a panel of a few contributors with different disabilities to talk on open source accessibility for a future call (responding to queries above on "inclusion of physically disabled contributors" and "emotional disability") +1

5. Is there anything else you think we should consider in designing these calls?

Maybe using open source softwares for the calls like meet jitsi :P (+1) if possible +1 +1 +1

Vidyo will be WebRTC in the near future but internal tests are taking place. This will mean we can connect via web browser and not have to download an app

Open can often be great but the numbers we usually get on these calls can restrict us to having to pay. I'd like the most accessible to all as the priority

Someone should check into how many people a jitsi meeting can reasonably support "live/interactive" (not counting streaming to YouTube etc.)

6. Should this call be streamed in future? (or do we need to consider trolls for example)

Yes, and we shouldn't worry about troll, because they will always be there, instead we should see the streaming as an opportunity to open the discussion

My assumption is that this means "can we stream publicly," not the current arrangement that we have where anyone can come on as long as they fill out the form to participate. Because confidentiality was raised, could the call be made available by public stream after the fact but not during? That way we could edit out sections that participants don't want aired.

i encourage streaming until we have a problem - we shouldn't start out with a position that blocks people

Streaming is good - we shouldn’t be afraid of anything we have to say

Without streaming, we could not support this many people on a single Hangout call.

Yes to streaming but then afterward we could edit out as needed before posting

Streaming scales this very well, couldn’t have so many people participating otherwise

I think the pros for streaming the call out weights the cons. I like the idea of streaming and it super easy to jump on and tell my co-workers about it.

I'm all for streaming but we MUST have the ability to censor profanities etc

7. How do you prefer asynchronous conversation for this initiative ?

Mailing List?

I like mailing lists. +1 +1+1+1+1+1+1+1

Yes to a mailing list

Maybe Discourse? https://www.discourse.org/ much more accessible/visible than a mailing list, and can be used via email also.(Discourse is lovely but would require some time to set up/admin and some expertise - do we have anyone with that? @downey willing to help if folks want to go with it) we could contact the Discourse folks if they are up for sponsoring it. They do for Open Source Design +1 (using mailing list mode) Discourse also has an option to drop down to anonymous posting mode as needed, if people want to share things without disclosing their identity. Wow this is news I like to hear!

Ideally when run only as an ML - if it is a chat style expectation it isn't as easy to actually be asynch. -1 (yet another chat application to look at)(Discourse is not a chat/sync thing it's forums, and it can be done through your email or on a website, no app needed - does that help clarify?)

Github Issues?+1 if we are going to add people as committers/auto-subscribers+1 -1 (this always seems like it's trying to use the wrong tool for the job when i've seen it done with non-coding stuff, personally) -1 (agree it often feels like the wrong tool for the job if you're not working on code and/or documents that are under version control)

8. Others

Telegram channel (Telegram says they are open source but aren’t, which is a bummer) - (irrelevant)-1 (yet another chat application to look at)

We are in #opensourcediversity on IRC freenode https://riot.im/app/#/room/#opensourcediversity:matrix.org +1+1 Nice! (what IRC network/service? freenode, edited)

Also created a diversity "community" on Riot: https://riot.im/app/#/group/+diversity:matrix.org – basically lists diversity & inclusion-related channels of different projects – additions welcome! :)

Zoom?

-1 to other forms of communication that are defaulted toward synch conversation and then trying to be used for asynch-1

I'd advise looking at the option via bridging technologies. Mastodon, Matrix/Riot, IRC, Slack, Telegram, Zulip, Rocket.Chat, Mattermost - all support bridging so people can use the tech they wish to use. Many Slack IRC and Telegram channels do this already internally

Encourage prioritizing async over synchronous chat for now, until we reach larger numbers. It also helps non-native English speakers be more involved in discussion. :)