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→Development: Bugs and Feature Requests: rollback and switch back
* For over five years, we used our own open source platform ([https://github.com/mozilla/kitsune/ Kitsune]) for support.
* In February 2017 we switched from Kitsune to the [https://www.lithium.com/ Lithium software as a service support platform]. The Kitsune to Lithium transition [https://blog.mozilla.org/sumo/2016/08/04/whats-up-with-sumo-4th-august/ was announced in August 2016].
* In April 2017, we temporarily rolled back to Kitsune in order to fix bugs around Firefox in-product url redirects, L10n, and showfor. As of this writing, we don't have an ETA for when we will switch back to Lithium but switching back to Lithium is going to happen :-)
* Lithium is not open source and there are no longer software developers employed by Mozilla to work on any aspects of support.mozilla.org.
* If you have a '''bugs''' or '''feature requests''' please:
