Support/Weekly Meetings/Minutes 2011-07-11

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Sumo Development


  • Welcome to the SUMO team, Michelle Luna!
  • Skype interviews with Michelle and Brinda sometime this week.

Firefox status update


Cheng to get together with Ibai and Kadir to redesign the metrics dashboard
Cheng to look into the drop of traffic and inform the team

Knowledge Base

  • Will kick off a focus on troubleshooting articles
  • Not much work needed for Firefox 6


  • 60% of the people are registering an account without asking a question. We should figure out why.

Michael: Will add a question about that to the user study being done with Crystal.

Live Chat

Crystal to start working on first mock ups probably this week