Support/Weekly Meetings/Notes 2018-05-30

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Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at:
16:00 UTC
http://www.thetimezoneconverter.com/?t=16:00&tz=UTC&
Quick reference timezone conversions:
9:00 PT
12:00 ET
17:00 CEST
21:30 IST

Call Details:

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #


Participate in the video:


Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo

Live chat:
irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo

-----------------------------------------------------------------------------------------------------------------------------

Participants (add your name and profile):

  • Mkll
  • guigs - another meeting
  • timc


  • ======== AGENDA ========


ACTION ITEMS FROM LAST WEEK


Roundtable items


===== UPDATES AND ANNOUNCEMENTS =====

=== PRODUCT UPDATES ===

Firefox Beta/Developer Edition 61.0b7 released for Windows, Mac, Linux, and Android! (Mkll) The release date for Firefox for iOS 12 looks like it will be June 7, 2018 fingers crossed that Apple is happy with it :-)


=== COMMUNITY ===

Cool News Of The Week (tm):

Berlin Work Week and CIID Workshop https://discourse.mozilla.org/t/berlin-work-week-and-ciid-workshop/29002

  • Discussion requested, please ask any questions if you have any.
  • What is CIID? http://ciid.dk/ Copenhagen Institute of Interaction Design - our external research partner for reevaluating Mozilla's support model

Firefox and the GDPR- nothing needed for us to change, we're already compliant :D! More information: https://blog.mozilla.org/blog/2018/05/23/the-general-data-protection-regulation-and-firefox/ (Mkll) A tracking protection toggle has landed in Nightly's hamburger menu! https://twitter.com/FirefoxNightly/status/1001728453736058880 (Mkll) More good press, this time an article on FastCompany! Read it here: https://twitter.com/FastCompany/status/1001824638316548098 (Mkll)
PLATFORM UPDATE:


Contributor(s) of the Week:

  • My nomination this week goes to @FirefoxScout (Random Firefox User) on Twitter - (Mozillians: https://mozillians.org/en-US/u/andreip/ ) For being a great help to the Social Support Team on Twitter, the answers have been at a very high rate; the the amount of users he's helped blows me away! (Mkll)


Knowledge Base / L10n

Please do NOT mention this note out loud but consider it to be a reminder and REMOVE it from the pad after reading. I would just like to express my huge disappointment about issues like pending KB edits, errors, threads, string issues reported on GH, and mostly, people not acting on them. If anyone is really interested, reach out to me, as I’m about to give up reporting as well as contributing to Sumo. We’ve done better. Also see the comment in #sumo-dev. (Tonnes)

LEGAL STUFF !!! GDPR related KB article - please check your locale (especially valid for European locales!) https://support.mozilla.org/en-US/kb/information-eu-eea-and-swiss-users/locales Over 210 revisions in the last 7 days - thank you! Joni working on new release content
Support Forum:

  • Confirmed, if any of you experienced loss of form submission in the


Social Support:

Post Mortem for Firefox 60 will be held during the Social Support Meeting this week on Friday 9am PST.

A bridge was added between the Telegram group and a new locked Slack channel, NDA users, please be wary of sharring any NDA info in Telegram. We all trust one another, we just need to be very careful.

Fun stuff, etc.


HELP NEEDED!

Etherpad is unsupported, is there another platform we want to consider long term? Perhaps we can try using Google Docs for now (Mkll)


===== DECISIONS AND ACTION ITEMS =====

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