https://wiki.mozilla.org/api.php?action=feedcontributions&user=Alice+Wyman&feedformat=atomMozillaWiki - User contributions [en]2024-03-28T12:04:31ZUser contributionsMediaWiki 1.27.4https://wiki.mozilla.org/index.php?title=Support&diff=1250067Support2024-02-24T19:20:06Z<p>Alice Wyman: SUMO (Mozilla Support)</p>
<hr />
<div>{{SUMONavbar}}<br><br />
<br />
'''Welcome to the SUMO (Mozilla Support) Wiki!'''<br />
<br />
SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.<br />
<br />
This Wikipage is intended to give you information about how we work and how you can get involved as a contributor.<br />
<br />
<div style="border-radius:50px;width:30%;float:left;display:block;margin:1.5%;border:1px solid #C4C295;text-align:center;padding:0 2.5% 2.5% 2.5%;background-color:#e6eefc;"><br />
== Contributors ==<br />
'''Resources SUMO contributors.'''<br />
<div style=text-align:justify;><br />
* [https://mozilla.teachable.com/p/sumo-forum Support Forum]<br />
* [https://mozilla.teachable.com/p/sumo-kb-article Knowledge Base]<br />
* [https://mozilla.teachable.com/p/sumo-localization Localization]<br />
* [https://mozilla.teachable.com/p/social-support Social Support]<br />
* [https://mozilla.teachable.com/p/respond-tool Play Store Support]<br />
</div><br />
</div><br />
<br />
<div style="border-radius:50px;width:30%;float:left;display:block;margin:1.5%;border:1px solid #C4C295;text-align:center;padding:0 2.5% 2.5% 2.5%;background-color:#ededf0;"><br />
== Mozilla staff ==<br />
'''Resources for Mozilla staff.'''<br />
<div style=text-align:justify;><br />
* Please check out the [https://mana.mozilla.org/wiki/pages/viewpage.action?pageId=40049241 Customer Experience page in Mana.]<br />
</div><br />
</div><br />
<br />
[[Category:Support]]</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox123&diff=1250041Support/Firefox1232024-02-21T15:06:09Z<p>Alice Wyman: /* Known issues */ fixed desktop link; other small edits</p>
<hr />
<div>= Firefox 123 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, Firefox for iOS, and Firefox Focus users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 123 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! Bugzilla Request !! KB link !! Status<br />
|-<br />
| Webcompat new reporting tool || [https://bugzilla.mozilla.org/show_bug.cgi?id=1865008 1865008] || https://support.mozilla.org/en-US/kb/report-breakage-due-blocking || Update completed<br />
|-<br />
| New Sync article || [https://bugzilla.mozilla.org/show_bug.cgi?id=1874175 1874175] || https://support.mozilla.org/en-US/kb/sync || New article<br />
|-<br />
| Update location of address bar settings || [https://bugzilla.mozilla.org/show_bug.cgi?id=1873040 1873040]|| https://support.mozilla.org/en-US/kb/firefox-suggest<br><br />
https://support.mozilla.org/en-US/kb/firefox-suggest-faq<br><br />
https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox<br><br />
https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings<br />
|| Updates completed<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/firefox/123.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/firefox/android/123.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/123 Firefox for developers]<br />
* [https://mzl.la/SUMO-release-scrum Support release scrum meeting]<br />
<br />
=== Known issues ===<br />
Please refer to the following contributor discussions to learn more about known issues:<br />
* [https://support.mozilla.org/forums/contributors/716819 desktop release discussion]<br />
* [https://support.mozilla.org/forums/contributors/716799 mobile release discussion]<br />
* [https://support.mozilla.org/forums/l10n-forum localization discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/events/firefox-123-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/questions forum], or using the [https://addons.mozilla.org/firefox/addon/sumo-live-helper-/ SUMO Live Helper] add-on created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox123&diff=1250034Support/Firefox1232024-02-20T22:11:22Z<p>Alice Wyman: /* What's new in Firefox 123 */ Webcompat new reporting tool - Update completed</p>
<hr />
<div>= Firefox 123 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, Firefox for iOS, and Firefox Focus users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 123 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! Bugzilla Request !! KB link !! Status<br />
|-<br />
| Webcompat new reporting tool || [https://bugzilla.mozilla.org/show_bug.cgi?id=1865008 1865008] || https://support.mozilla.org/en-US/kb/report-breakage-due-blocking || Update completed<br />
|-<br />
| New Sync article || [https://bugzilla.mozilla.org/show_bug.cgi?id=1874175 1874175] || https://support.mozilla.org/en-US/kb/sync || New article<br />
|-<br />
| Update location of address bar settings || [https://bugzilla.mozilla.org/show_bug.cgi?id=1873040 1873040]|| https://support.mozilla.org/en-US/kb/firefox-suggest<br><br />
https://support.mozilla.org/en-US/kb/firefox-suggest-faq<br><br />
https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox<br><br />
https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings<br />
|| Updates completed<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/firefox/123.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/firefox/android/123.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/123 Firefox for developers]<br />
* [https://mzl.la/SUMO-release-scrum Support release scrum meeting]<br />
<br />
=== Known issues ===<br />
Please refer to the following contributor discussions to learn more about the known issue:<br />
* [https://support.mozilla.org/forums/contributors/desktop release discussion]<br />
* [https://support.mozilla.org/forums/contributors/716799?last=87015 mobile release discussion]<br />
* [https://support.mozilla.org/forums/l10n-forum Mobile localization discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/events/firefox-123-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/questions forum], or using the [https://addons.mozilla.org/firefox/addon/sumo-live-helper-/ SUMO Live Helper] add-on created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox123&diff=1250028Support/Firefox1232024-02-20T10:16:20Z<p>Alice Wyman: /* What's new in Firefox 123 */ Completed -> Updates completed</p>
<hr />
<div>= Firefox 123 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, Firefox for iOS, and Firefox Focus users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 123 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! Bugzilla Request !! KB link !! Status<br />
|-<br />
| Webcompat new reporting tool || [https://bugzilla.mozilla.org/show_bug.cgi?id=1865008 1865008] || https://support.mozilla.org/en-US/kb/report-breakage-due-blocking || Update is coming<br />
|-<br />
| New Sync article || [https://bugzilla.mozilla.org/show_bug.cgi?id=1874175 1874175] || https://support.mozilla.org/en-US/kb/sync || New article<br />
|-<br />
| Update location of address bar settings || [https://bugzilla.mozilla.org/show_bug.cgi?id=1873040 1873040]|| https://support.mozilla.org/en-US/kb/firefox-suggest<br><br />
https://support.mozilla.org/en-US/kb/firefox-suggest-faq<br><br />
https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox<br><br />
https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings<br />
|| Updates completed<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/firefox/123.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/firefox/android/123.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/123 Firefox for developers]<br />
* [https://mzl.la/SUMO-release-scrum Support release scrum meeting]<br />
<br />
=== Known issues ===<br />
Please refer to the following contributor discussions to learn more about the known issue:<br />
* [https://support.mozilla.org/forums/contributors/desktop release discussion]<br />
* [https://support.mozilla.org/forums/contributors/716799?last=87015 mobile release discussion]<br />
* [https://support.mozilla.org/forums/l10n-forum Mobile localization discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/events/firefox-123-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/questions forum], or using the [https://addons.mozilla.org/firefox/addon/sumo-live-helper-/ SUMO Live Helper] add-on created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox123&diff=1250027Support/Firefox1232024-02-20T10:12:11Z<p>Alice Wyman: /* What's new in Firefox 123 */ update location of address bar settings - KB links; Completed</p>
<hr />
<div>= Firefox 123 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, Firefox for iOS, and Firefox Focus users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 123 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! Bugzilla Request !! KB link !! Status<br />
|-<br />
| Webcompat new reporting tool || [https://bugzilla.mozilla.org/show_bug.cgi?id=1865008 1865008] || https://support.mozilla.org/en-US/kb/report-breakage-due-blocking || Update is coming<br />
|-<br />
| New Sync article || [https://bugzilla.mozilla.org/show_bug.cgi?id=1874175 1874175] || https://support.mozilla.org/en-US/kb/sync || New article<br />
|-<br />
| Update location of address bar settings || [https://bugzilla.mozilla.org/show_bug.cgi?id=1873040 1873040]|| https://support.mozilla.org/en-US/kb/firefox-suggest<br><br />
https://support.mozilla.org/en-US/kb/firefox-suggest-faq<br><br />
https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox<br><br />
https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings<br />
|| Completed<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/firefox/123.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/firefox/android/123.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/123 Firefox for developers]<br />
* [https://mzl.la/SUMO-release-scrum Support release scrum meeting]<br />
<br />
=== Known issues ===<br />
Please refer to the following contributor discussions to learn more about the known issue:<br />
* [https://support.mozilla.org/forums/contributors/desktop release discussion]<br />
* [https://support.mozilla.org/forums/contributors/716799?last=87015 mobile release discussion]<br />
* [https://support.mozilla.org/forums/l10n-forum Mobile localization discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/events/firefox-123-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/questions forum], or using the [https://addons.mozilla.org/firefox/addon/sumo-live-helper-/ SUMO Live Helper] add-on created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox123&diff=1250026Support/Firefox1232024-02-20T09:52:20Z<p>Alice Wyman: /* What's new in Firefox 123 */ New Sync article - bugzilla request 1874175</p>
<hr />
<div>= Firefox 123 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, Firefox for iOS, and Firefox Focus users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 123 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! Bugzilla Request !! KB link !! Status<br />
|-<br />
| Webcompat new reporting tool || [https://bugzilla.mozilla.org/show_bug.cgi?id=1865008 1865008] || https://support.mozilla.org/en-US/kb/report-breakage-due-blocking || Update is coming<br />
|-<br />
| New Sync article || [https://bugzilla.mozilla.org/show_bug.cgi?id=1874175 1874175] || https://support.mozilla.org/en-US/kb/sync || New article<br />
|-<br />
| Update location of address bar setting || [https://bugzilla.mozilla.org/show_bug.cgi?id=1873040 1873040]|| TBD || TBD<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/firefox/123.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/firefox/android/123.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/123 Firefox for developers]<br />
* [https://mzl.la/SUMO-release-scrum Support release scrum meeting]<br />
<br />
=== Known issues ===<br />
Please refer to the following contributor discussions to learn more about the known issue:<br />
* [https://support.mozilla.org/forums/contributors/desktop release discussion]<br />
* [https://support.mozilla.org/forums/contributors/716799?last=87015 mobile release discussion]<br />
* [https://support.mozilla.org/forums/l10n-forum Mobile localization discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/events/firefox-123-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/questions forum], or using the [https://addons.mozilla.org/firefox/addon/sumo-live-helper-/ SUMO Live Helper] add-on created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox123&diff=1249988Support/Firefox1232024-02-15T21:54:38Z<p>Alice Wyman: /* What's new in Firefox 123 */ Update location of address bar setting - bug 1873040</p>
<hr />
<div>= Firefox 123 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, Firefox for iOS, and Firefox Focus users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 123 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! Bugzilla Request !! KB link !! Status<br />
|-<br />
| Webcompat new reporting tool || [https://bugzilla.mozilla.org/show_bug.cgi?id=1865008 1865008] || support.mozilla.org/en-US/kb/report-breakage-due-blocking || Update is coming<br />
|-<br />
| New Sync article || - || https://support.mozilla.org/en-US/kb/sync || New article<br />
|-<br />
| Update location of address bar setting || [https://bugzilla.mozilla.org/show_bug.cgi?id=1873040 1873040]|| TBD || TBD<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| - || - ||-<br />
|-<br />
| - || - ||-<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/firefox/123.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/firefox/android/123.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/123 Firefox for developers]<br />
* [https://mzl.la/SUMO-release-scrum Support release scrum meeting]<br />
<br />
=== Known issues ===<br />
Please refer to the following contributor discussions to learn more about the known issue:<br />
* [https://support.mozilla.org/forums/contributors/desktop release discussion]<br />
* [https://support.mozilla.org/forums/contributors/716799?last=87015 mobile release discussion]<br />
* [https://support.mozilla.org/forums/l10n-forum Mobile localization discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/events/firefox-123-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/questions forum], or using the [https://addons.mozilla.org/firefox/addon/sumo-live-helper-/ SUMO Live Helper] add-on created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2023-10-25&diff=1248740Support/Weekly Meetings/Agenda 2023-10-252023-10-26T08:43:22Z<p>Alice Wyman: /* Participate */ Fixed AirMozilla and YouTube links, to watch the October 25, 2023 meeting</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* You can also watch the meeting, via [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1ec645bc-d89c-4acc-a226-b09601040677 AirMozilla] or [https://www.youtube.com/watch?v=yhruhLrBtG0 YouTube].<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-october-2023/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/ghostinhershell Sarto]<br />
* [https://support.mozilla.org/en-US/user/kelimutu/ Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/aparise/ Abby]<br />
* [https://support.mozilla.org/en-US/user/rtanglao/ Roland]<br />
* [https://support.mozilla.org/en-US/user/lsiebert/ Lucas]<br />
* [https://support.mozilla.org/en-US/user/jcajinarobleto/ Josh]<br />
* Smith<br />
* Justin<br />
* [https://support.mozilla.org/en-US/user/Mad_Maks/ Tim Maks]<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Shout out to [https://support.mozilla.org/en-US/user/markh2/ Mark Heijl] for his amazing job getting dutch article translations (incl. all the pocket ones) to a 100%!. And thank you [https://support.mozilla.org/en-US/user/Mad_Maks/ Tim] for bringing this to our attention!<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# Kiki is back!!! Welcome back Kiki! :D<br />
# Welcome David Rubino, Product Manager for Firefox Desktop - David Rubino will share the new “Competitive Tactics” process and both advise and take input on how the support community can help us be on the lookout for what our our competition is doing to try to take users from Firefox<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# '''FireFox accounts Rebrand:''' Firefox accounts is becoming Mozilla accounts. You can learn more about that here: [https://support.mozilla.org/en-US/kb/firefox-accounts-renamed-mozilla-accounts Firefox accounts renamed to Mozilla accounts: What you need to know]<br />
## Over the years, Firefox accounts expanded its role beyond being solely an authentication solution for Firefox Sync. It now serves as Mozilla's main authentication and account management service for a wide range of products and services, supporting millions of active account customers globally. As such, the original "Firefox" branding no longer accurately reflects the broad scope of Mozilla's offerings.<br />
## [https://support.mozilla.org/en-US/kb/editorial-guidelines-mozilla-accounts Editorial guidelines for Mozilla accounts]<br />
<br />
=== PRODUCT UPDATES ===<br />
Check out the bi-weekly [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3b097038-d703-4c99-8323-b05f010f4829 Support Release scrum Recording] for details on upcoming releases. Follow up with [https://support.mozilla.org/en-US/user/SUMOsJR JR] if you have any questions about whats upcoming. <br />
<br />
Desktop V119 (Oct 24)<br />
* '''Review Checker''' integration into Firefox Desktop V119 and Android/IOS V12<br />
## Foxfooding is in progress currently. NDA'd contributors on Slack can join the Foxfooding channel non NDA'd contributors who are interested can get an invite. Share your preferred email with Sarto and we will ask the Foxfooding team to invite you. <br />
## We will be running a campaign similar to previous Major release sentiment tracking campaigns we have done in the past. We will request assistance in identifying inbound specific to the review checker integration, to label and add those questions to a tracking spreadsheet. More details to come via a discussion thread on SUMO in the upcoming weeks.<br />
## When this lands, it will be US only to start and will only work on 3 shopping sites. We should expect some follow up time to quality check the integration , add functionality, and ensure its working as intended in the US before it looks to be expanded to more shopping stores and regions.<br />
<br />
* Edit PDFs by adding images and alt text <br />
* Firefox view Updates<br />
<br />
Mobile V119<br />
* <br />
<br />
VPN/Relay<br />
* <br />
<br />
Thunderbird<br />
* Thunderbird 115.4.1 (we skipped 115.4.0) is coming out later this week or next. More than 60% of 102 users have upgraded to 115. Looking good!<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# '''Call for Localization Help!''': We need your help with localization for the [https://support.mozilla.org/en-US/kb/firefox-accounts-renamed-mozilla-accounts Firefox accounts renamed to Mozilla accounts: What you need to know] article. We will also begin publishing updates to 150+ articles changing "Firefox accounts" to "Mozilla accounts" prior to the Nov 1st rebrand launch. We appreciate any help localizing these articles (Note: this localization work should be prioritized over Pocket work). <br />
**Reminder: You can view our Mozilla account editorial guidelines here: https://support.mozilla.org/kb/editorial-guidelines-mozilla-accounts<br />
# Upcoming updates to the Writing Guidelines and How to Capture Screenshots articles:<br />
## [https://support.mozilla.org/en-US/kb/writing-guide-knowledge-base-articles Writing guide for Knowledge Base articles]<br />
## [https://support.mozilla.org/en-US/kb/adding-screenshots How to make Screenshots]<br />
# We are currently filling two Content staff roles - a FTE Content Strategist to focus on new products/experiments & localization and a 6-month technical writer contract to help us audit our Firefox KB content. More to come! <br />
# Pocket KB & Localization Contributions ([https://support.mozilla.org/en-US/forums/contributors/716486 related discussion])<br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# We need more votes on [https://connect.mozilla.org/t5/ideas/bring-back-the-firefox-plush-toy/idc-p/35504 this idea]! <br />
# What do you call a large number of Firefox users? A ''Mozillian''! Liked that joke and want some more? Check this page out: https://jokojokes.com/firefox-jokes.html.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2023-10-25&diff=1248696Support/Weekly Meetings/Agenda 2023-10-252023-10-24T11:26:22Z<p>Alice Wyman: /* KNOWLEDGE BASE AND LOCALIZATION */ Pocket KB & Localization Contributions: fixed typo; link to related discussion</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* You can also watch the meeting, via [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=36e65702-4445-44ee-b894-b06100da4cf5 AirMozilla] or [https://www.youtube.com/watch?v=ngGImK-SPYw YouTube].<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-january-2022/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/ghostinhershell Sarto]<br />
* [https://support.mozilla.org/en-US/user/kelimutu/ Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/aparise/ Abby]<br />
* [https://support.mozilla.org/en-US/user/rtanglao/ Roland]<br />
* [https://support.mozilla.org/en-US/user/lsiebert/ Lucas]<br />
* [https://support.mozilla.org/en-US/user/jcajinarobleto/ Josh]<br />
* Smith<br />
* Justin<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Shout out to [https://support.mozilla.org/en-US/user/markh2/ Mark Heijl] for his amazing job getting dutch article translations (incl. all the pocket ones) to a 100%!. And thank you [https://support.mozilla.org/en-US/user/Mad_Maks/ Tim] for bringing this to our attention!<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# Kiki is back!!! Welcome back Kiki! :D<br />
# Welcome David Rubino, Product Manager for Firefox Desktop - David Rubino will share the new “Competitive Tactics” process and both advise and take input on how the support community can help us be on the lookout for what our our competition is doing to try to take users from Firefox<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# '''FireFox accounts Rebrand:''' Firefox accounts is becoming Mozilla accounts. You can learn more about that here: [https://support.mozilla.org/en-US/kb/firefox-accounts-renamed-mozilla-accounts Firefox accounts renamed to Mozilla accounts: What you need to know]<br />
## Over the years, Firefox accounts expanded its role beyond being solely an authentication solution for Firefox Sync. It now serves as Mozilla's main authentication and account management service for a wide range of products and services, supporting millions of active account customers globally. As such, the original "Firefox" branding no longer accurately reflects the broad scope of Mozilla's offerings.<br />
## [https://support.mozilla.org/en-US/kb/editorial-guidelines-mozilla-accounts Editorial guidelines for Mozilla accounts]<br />
<br />
=== PRODUCT UPDATES ===<br />
Check out the bi-weekly [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3b097038-d703-4c99-8323-b05f010f4829 Support Release scrum Recording] for details on upcoming releases. Follow up with [https://support.mozilla.org/en-US/user/SUMOsJR JR] if you have any questions about whats upcoming. <br />
<br />
Desktop V119 (Oct 24)<br />
* '''Review Checker''' integration into Firefox Desktop V119 and Android/IOS V12<br />
## Foxfooding is in progress currently. NDA'd contributors on Slack can join the Foxfooding channel non NDA'd contributors who are interested can get an invite. Share your preferred email with Sarto and we will ask the Foxfooding team to invite you. <br />
## We will be running a campaign similar to previous Major release sentiment tracking campaigns we have done in the past. We will request assistance in identifying inbound specific to the review checker integration, to label and add those questions to a tracking spreadsheet. More details to come via a discussion thread on SUMO in the upcoming weeks.<br />
## When this lands, it will be US only to start and will only work on 3 shopping sites. We should expect some follow up time to quality check the integration , add functionality, and ensure its working as intended in the US before it looks to be expanded to more shopping stores and regions.<br />
<br />
* Edit PDFs by adding images and alt text <br />
* Firefox view Updates<br />
<br />
Mobile V119<br />
* <br />
<br />
VPN/Relay<br />
* <br />
<br />
Thunderbird<br />
* <br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# '''Call for Localization Help!''': We need your help with localization for the [https://support.mozilla.org/en-US/kb/firefox-accounts-renamed-mozilla-accounts Firefox accounts renamed to Mozilla accounts: What you need to know] article.<br />
# Upcoming updates to the Writing Guidelines and How to Capture Screenshots articles:<br />
## [https://support.mozilla.org/en-US/kb/writing-guide-knowledge-base-articles Writing guide for Knowledge Base articles]<br />
## [https://support.mozilla.org/en-US/kb/adding-screenshots How to make Screenshots]<br />
# [https://www.mozilla.org/en-US/careers/position/gh/5414620/ Our FTE Content Strategist role has been posted]!<br />
# Pocket KB & Localization Contributions ([https://support.mozilla.org/en-US/forums/contributors/716486 related discussion])<br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# We need more votes on [https://connect.mozilla.org/t5/ideas/bring-back-the-firefox-plush-toy/idc-p/35504 this idea]! <br />
# What do you call a large number of Firefox users? A ''Mozillian''! Liked that joke and want some more? Check this page out: https://jokojokes.com/firefox-jokes.html.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2023-09-20&diff=1248117Support/Weekly Meetings/Agenda 2023-09-202023-09-22T10:08:18Z<p>Alice Wyman: /* Participate */ Fixed AirMozilla and YouTube links, to watch the meeting</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* You can also watch the meeting, via [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=36e65702-4445-44ee-b894-b06100da4cf5 AirMozilla] or [https://www.youtube.com/watch?v=ngGImK-SPYw YouTube].<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-january-2022/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/ghostinhershell Sarto]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/aparise/ Abby]<br />
* [https://support.mozilla.org/en-US/user/rtanglao/ Roland]<br />
* [https://support.mozilla.org/en-US/user/lsiebert/ Lucas]<br />
* [https://support.mozilla.org/en-US/user/jcajinarobleto/ Josh]<br />
* Smith<br />
* Justin<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Thank you to everyone who contributed to the release of Firefox 117 for Desktop, as well as all of the contributors who participated in [https://support.mozilla.org/en-US/forums/contributors/716499?last=86117 the release thread].<br />
# Shout out to [https://support.mozilla.org/en-US/user/plwt/ Paul] for his work updating the [https://support.mozilla.org/en-US/kb/browsing-history-firefox#firefox:mac:fx118 Browsing history in Firefox - View the websites you have visited] article for FireFox v118.<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# '''FireFox accounts Rebrand:''' Firefox accounts is becoming Mozilla accounts. You can learn more about that here: [https://support.mozilla.org/en-US/kb/firefox-accounts-renamed-mozilla-accounts Firefox accounts renamed to Mozilla accounts: What you need to know]<br />
## Over the years, Firefox accounts expanded its role beyond being solely an authentication solution for Firefox Sync. It now serves as Mozilla's main authentication and account management service for a wide range of products and services, supporting millions of active account customers globally. As such, the original "Firefox" branding no longer accurately reflects the broad scope of Mozilla's offerings.<br />
## [https://support.mozilla.org/en-US/kb/editorial-guidelines-mozilla-accounts Editorial guidelines for Mozilla accounts]<br />
<br />
# '''Review Checker''' integration into Firefox Desktop V119 and Android/IOS V12<br />
## Foxfooding is in progress currently. NDA'd contributors on Slack can join the Foxfooding channel non NDA'd contributors who are interested can get an invite. Share your preferred email with Sarto and we will ask the Foxfooding team to invite you. <br />
## We will be running a campaign similar to previous Major release sentiment tracking campaigns we have done in the past. We will request assistance in identifying inbound specific to the review checker integration, to label and add those questions to a tracking spreadsheet. More details to come via a discussion thread on SUMO in the upcoming weeks.<br />
## When this lands, it will be US only to start and will only work on 3 shopping sites. We should expect some follow up time to quality check the integration , add functionality, and ensure its working as intended in the US before it looks to be expanded to more shopping stores and regions.<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# Did you know that '''International Red Panda Day''' was on Saturday, Sept. 16? Check out the blog post [https://blog.mozilla.org/en/internet-culture/firefox-irl-for-red-panda-day/ Seeing a Firefox IRL] on the Mozilla blog!<br />
<br />
=== PRODUCT UPDATES ===<br />
Check out the bi-weekly [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3b097038-d703-4c99-8323-b05f010f4829 Support Release scrum Recording] for details on upcoming releases. Follow up with [https://support.mozilla.org/en-US/user/SUMOsJR JR] if you have any questions about whats upcoming. <br />
<br />
Desktop V118 (Sept 26)<br />
* [https://support.mozilla.org/en-US/kb/firefox-protection-against-fingerprinting Finger Printing protections update]<br />
* [https://bugzilla.mozilla.org/show_bug.cgi?id=1851214 Google Trending predictions - Awesome Bar Drop-down]<br />
* FxA 3rd Party Authentication<br />
* [https://support.mozilla.org/en-US/kb/browsing-history-firefox New Interaction metrics turned on in 118]<br />
<br />
Mobile V118 (Sept 26)<br />
* [Android] In browser printing<br />
<br />
VPN/Relay<br />
* [VPN] [https://support.mozilla.org/en-US/kb/how-add-devices-your-mozilla-vpn-subscription New 'My Devices' page] (Sept 26)<br />
<br />
Thunderbird<br />
* We found some late breaking issues in Thunderbird 115 so automatic updates from 102 to TB 115 are currently off. (users already on 115 will continue to get automatic updates to newer 115s) Hoping to resolve this later this next week.<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# [https://support.mozilla.org/kb/content-community-best-practices-bugzilla-tickets '''Content Community Best Practices for Bugzilla Tickets''']<br />
## Bugzilla best practices when contributing to the Knowledge Base Content queue within support.mozilla.org. <br />
<br />
# '''Call for Localization Help!''': We need your help with localization for the [https://support.mozilla.org/en-US/kb/firefox-accounts-renamed-mozilla-accounts Firefox accounts renamed to Mozilla accounts: What you need to know] article.<br />
<br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# We need more votes on [https://connect.mozilla.org/t5/ideas/bring-back-the-firefox-plush-toy/idc-p/35504 this idea]! <br />
# What do you call a large number of Firefox users? A ''Mozillian''! Liked that joke and want some more? Check this page out: https://jokojokes.com/firefox-jokes.html.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2023-08-16&diff=1247717Support/Weekly Meetings/Agenda 2023-08-162023-08-22T18:45:50Z<p>Alice Wyman: /* PRODUCT UPDATES */ Firefox Full Page Translation feature</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-07-19 AirMozilla]<br />
* [https://youtube.com/live/vdtcLVkhapA?feature=share YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-january-2022/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/ghostinhershell Sarto]<br />
* Usama Khan - Product Manager (Firefox Desktop)<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/aparise/ Abby]<br />
* [https://support.mozilla.org/en-US/user/rtanglao/ Roland]<br />
* Lucas<br />
* Josh<br />
* Smith<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Big thanks to Paul who helped investigate 3 different incidents for Firefox in the last 2 weeks. There has been a huge amount of work going on for the CX team this quarter and you being involved in these incidents to help provide forum examples, follow up with users, and help herd some community folks to investigate has been very helpful. <br />
# Thanks to [https://support.mozilla.org/en-US/user/jscher2000 Jscher2000], [https://support.mozilla.org/en-US/user/dannycolin/ Danny Colin], [https://support.mozilla.org/en-US/user/plwt/ Paul], [https://support.mozilla.org/en-US/user/jonzn4SUSE/ jonzn4SUSE], [https://support.mozilla.org/en-US/user/Dan2023/ Dan], [https://support.mozilla.org/en-US/user/TyDraniu/ TyDraniu], and [https://support.mozilla.org/en-US/user/zulqarnainjabbar99/ Zulqarnainjabbar99] for your input on my thread about [https://support.mozilla.org/en-US/forums/contributors/716423?page=1| UX Pain points] leading to users leaving Firefox in the first 30 days.<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# [Call for help] We're looking for folks who speak German, French, Italian, Spanish, Polish, Dutch, Portuguese, Ukrainian, and Czech to help us quality test Firefox desktop new translation feature. Detailed instruction can be found in [https://docs.google.com/document/d/1glhVmXP4-DCvrNl1c0EJKR-7rtlI2vJDPeoPEGhuXsQ/edit this doc]. We'll be reaching out to locale groups, but if you're available to help, please reach out to Sarto. <br />
# A reminder that Kiki is out on maternity leave for the next 3 months (July 24 – Oct 23, 2023)<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# r/firefox forum at Reddit has been reopened, but only accept posts about red pandas. More about that in the [https://support.mozilla.org/forums/contributors/716354?last=85695 contributor forum]. <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
Check out the weekly [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3b097038-d703-4c99-8323-b05f010f4829 Support Release scrum Recording] for details on upcoming releases. Follow up with [https://support.mozilla.org/en-US/user/SUMOsJR JR] if you have any questions about whats upcoming. <br />
<br />
Desktop V117 (Aug 29)<br />
* [https://support.mozilla.org/en-US/kb/website-translation Firefox Full Page Translation] feature ([https://bugzilla.mozilla.org/show_bug.cgi?id=1846025 bug 1846025])<br />
* Expand recently closed tabs to include all windows<br />
<br />
Mobile V117 (Aug 29)<br />
* [Android] Unified Search update + adding field to set custom search engine suggestion URL<br />
<br />
VPN/Relay<br />
* VPN V2.16 (Aug 8th): Removal of give feedback option<br />
* Relay Territory expansion (Aug 1): Cyprus, Estonia, Greece, Latvia, Lithuania, Luxembourg, Malta, Portugal, Slovakia, Slovenia, Poland, Denmark, Czech Republic, Romania, Hungary, Bulgaria, Croatia <br />
<br />
Pocket<br />
* Pocket Account to FxAccount migration (Aug 16th)<br />
<br />
Thunderbird<br />
* Thunderbird 115 is rolling out fine so far. Please check out the contributor forum thread, [https://support.mozilla.org/en-US/forums/contributors/716419 thread 716419], and the [https://wiki.mozilla.org/Thunderbird/Support/TB115.0SupportIssues Thunderbird 115 support report].<br />
<br />
<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# Updates to the "Edit Article Metadata" link when localizing KB articles <br />
#* [https://support.mozilla.org/en-US/kb/edit-knowledge-base-article/discuss/11612 Related discussion] on "Edit Article Metadata" for KB reviewers<br />
<br />
==== SUPPORT FORUM ====<br />
#<br />
<br />
==== SOCIAL SUPPORT & MOBILE STORE SUPPORT ====<br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# We need more votes on [https://connect.mozilla.org/t5/ideas/bring-back-the-firefox-plush-toy/idc-p/35504 this idea]! <br />
#</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2023-08-16&diff=1247666Support/Weekly Meetings/Agenda 2023-08-162023-08-16T23:46:26Z<p>Alice Wyman: /* KNOWLEDGE BASE AND LOCALIZATION */ link to related discussion on "Edit Article Metadata" for KB reviewers</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-07-19 AirMozilla]<br />
* [https://youtube.com/live/vdtcLVkhapA?feature=share YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-january-2022/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/ghostinhershell Sarto]<br />
* Usama Khan - Product Manager (Firefox Desktop)<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/aparise/ Abby]<br />
* [https://support.mozilla.org/en-US/user/rtanglao/ Roland]<br />
* Lucas<br />
* Josh<br />
* Smith<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Big thanks to Paul who helped investigate 3 different incidents for Firefox in the last 2 weeks. There has been a huge amount of work going on for the CX team this quarter and you being involved in these incidents to help provide forum examples, follow up with users, and help herd some community folks to investigate has been very helpful. <br />
# Thanks to [https://support.mozilla.org/en-US/user/jscher2000| Jscher2000], [https://support.mozilla.org/en-US/user/dannycolin/| Danny Colin], [https://support.mozilla.org/en-US/user/plwt/| Paul], [https://support.mozilla.org/en-US/user/jonzn4SUSE/| jonzn4SUSE], [https://support.mozilla.org/en-US/user/Dan2023/| Dan], [https://support.mozilla.org/en-US/user/TyDraniu/| TyDraniu], and [https://support.mozilla.org/en-US/user/zulqarnainjabbar99/| Zulqarnainjabbar99] for your input on my thread about [https://support.mozilla.org/en-US/forums/contributors/716423?page=1| UX Pain points] leading to users leaving Firefox in the first 30 days.<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# [Call for help] We're looking for folks who speak German, French, Italian, Spanish, Polish, Dutch, Portuguese, Ukrainian, and Czech to help us quality test Firefox desktop new translation feature. Detailed instruction can be found in [https://docs.google.com/document/d/1glhVmXP4-DCvrNl1c0EJKR-7rtlI2vJDPeoPEGhuXsQ/edit this doc]. We'll be reaching out to locale groups, but if you're available to help, please reach out to Sarto. <br />
# A reminder that Kiki is out on maternity leave for the next 3 months (July 24 – Oct 23, 2023)<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# r/firefox forum at Reddit has been reopened, but only accept posts about red pandas. More about that in the [https://support.mozilla.org/forums/contributors/716354?last=85695 contributor forum]. <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
Check out the weekly [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3b097038-d703-4c99-8323-b05f010f4829 Support Release scrum Recording] for details on upcoming releases. Follow up with [https://support.mozilla.org/en-US/user/SUMOsJR JR] if you have any questions about whats upcoming. <br />
<br />
Desktop V117 (Aug 29)<br />
* Full Page Translations<br />
* Expand recently closed tabs to include all windows<br />
<br />
Mobile V117 (Aug 29)<br />
* [Android] Unified Search update + adding field to set custom search engine suggestion URL<br />
<br />
VPN/Relay<br />
* VPN V2.16 (Aug 8th): Removal of give feedback option<br />
* Relay Territory expansion (Aug 1): Cyprus, Estonia, Greece, Latvia, Lithuania, Luxembourg, Malta, Portugal, Slovakia, Slovenia, Poland, Denmark, Czech Republic, Romania, Hungary, Bulgaria, Croatia <br />
<br />
Pocket<br />
* Pocket Account to FxAccount migration (Aug 16th)<br />
<br />
Thunderbird<br />
* Thunderbird 115 is rolling out fine so far. Please check out the contributor forum thread, [https://support.mozilla.org/en-US/forums/contributors/716419 thread 716419], and the [https://wiki.mozilla.org/Thunderbird/Support/TB115.0SupportIssues Thunderbird 115 support report].<br />
<br />
<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# Updates to the "Edit Article Metadata" link when localizing KB articles <br />
#* [https://support.mozilla.org/en-US/kb/edit-knowledge-base-article/discuss/11612 Related discussion] on "Edit Article Metadata" for KB reviewers<br />
<br />
==== SUPPORT FORUM ====<br />
#<br />
<br />
==== SOCIAL SUPPORT & MOBILE STORE SUPPORT ====<br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# We need more votes on [https://connect.mozilla.org/t5/ideas/bring-back-the-firefox-plush-toy/idc-p/35504 this idea]! <br />
#</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox114&diff=1246744Support/Firefox1142023-06-11T16:54:40Z<p>Alice Wyman: /* What's new in Firefox 114 */ DNS over HTTPS settings are now under Privacy & Security; Status: New</p>
<hr />
<div>= Firefox 114 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, Firefox for iOS, and Firefox Focus users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 114 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Search bookmarks from bookmark menu || https://mzl.la/3vTLq2O || Updated<br />
|-<br />
| DNS over HTTPS settings are now under Privacy & Security; New UI to manage DoH exception list || https://mzl.la/3CeKjxH || New<br />
|-<br />
| Add-ons restricted domains || https://mzl.la/3q5rMAW || New<br />
|-<br />
| Reset password without recovery keys || https://mzl.la/3oHquvL || Updated<br />
|-<br />
| Import from other browsers || https://mzl.la/3p9zLsZ, https://mzl.la/3AecH2o, http://mzl.la/18pHyVO || Updated<br />
|-<br />
| Firefox device migration || https://mzl.la/3MVgbx8 || New<br />
|-<br />
| Picture-in-Picture new context menu || https://mzl.la/3SH433H || Updated<br />
|-<br />
| Weather suggestions Experiment || https://mzl.la/3vUSa0k || TBD (will go live on Jun 23)<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| No update || - || -<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Add a website shortcut to home screen || https://mzl.la/3MzpCRz || New<br />
|}<br />
<br />
'''Firefox Focus/Firefox Klar'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| No update || - || -<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/firefox/114.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/firefox/android/114.0/releasenotes/ Firefox for Android]<br />
** [https://support.mozilla.org/kb/firefox-enterprise-114-release-notes Firefox for Enterprise]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/114 Firefox for developers]<br />
* [https://mzl.la/SUMO-release-scrum Support release scrum meeting]<br />
<br />
=== Known issues ===<br />
Please refer to the following contributor discussions to learn more about the known issue:<br />
* [https://support.mozilla.org/en-US/forums/contributors/716345?last=85518 Firefox desktop release discussion]<br />
* [https://support.mozilla.org/en-US/forums/contributors/716303 Firefox mobile release discussion]<br />
* [https://support.mozilla.org/forums/l10n-forum Mobile localization discussion]<br />
<br />
=== Dot releases ===<br />
* [https://www.mozilla.org/firefox/114.0.1/releasenotes/ Firefox 114.0.1] – June 9, 2023. This dot release should fix a startup crash ([https://bugzilla.mozilla.org/show_bug.cgi?id=1837201 bug1837201]). <br />
* Firefox for Android 114.1.0 - June 9, 2023. This should fix the same startup crash as Desktop above and another startup crash that only affects specific locales ([https://bugzilla.mozilla.org/1672252 bug1672252])<br />
<br />
=== Heads up ===<br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/events/firefox-114-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/questions forum], or using the [https://addons.mozilla.org/firefox/addon/sumo-live-helper-/ SUMO Live Helper] add-on created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support:KB_Calls/Agenda_2022-05-11&diff=1242314Support:KB Calls/Agenda 2022-05-112022-05-10T16:48:02Z<p>Alice Wyman: /* Open discussion */ KB Review (Seburo) Unreviewed revisions and KB overview (AliceWyman)</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
16:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
09:00 PT <br />
11:00 CST <br />
17:00 UTC<br />
18:00 CET <br />
22:30 IST <br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/91939829186 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2022-05-11 AirMozilla]<br />
* [https://youtu.be/Za_mQFBD5Oc YouTube]<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-january-2022/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/aparise Abby]<br />
* [https://support.mozilla.org/en-US/user/Fabi.L Fabi]<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* <br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
* <br />
* <br />
<br />
== AGENDA ==<br />
<br />
==== Open discussion ====<br />
# Linking to other articles right after the intro ([https://support.mozilla.org/en-US/user/Chris_Ilias Cilias])<br />
#[https://support.mozilla.org/en-US/kb/revisions KB Review Queue]([https://support.mozilla.org/en-US/user/Seburo Seburo])<br />
#[https://support.mozilla.org/en-US/contributors/unreviewed KB Unreviewed Revisions Queue] and [https://support.mozilla.org/en-US/contributors/kb-overview KB Overview List] ([https://support.mozilla.org/en-US/user/AliceWyman AliceWyman])<br />
<br />
=== Release highlights & top priorities ===<br />
# Localization contributors needed for ES <br />
# Android & iOS What’s New content localization timeline<br />
# Action items from recent Firefox Desktop and Mobile data insights<br />
<br />
=== Content-focused discussion ===<br />
# Writing for Localization - Tips & group exercise<br />
# Content Audits - Best practices brainstorm<br />
<br />
==== Professional development (i.e. tip/ news/opportunity) ====<br />
#</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/TCP-ETP&diff=1241271Support/TCP-ETP2022-03-16T15:41:27Z<p>Alice Wyman: /* KB */ added link to "Total Cookie Protection and website breakage FAQ" article feedback thread</p>
<hr />
<div>{{SUMONavbar}}<br><br />
<br />
=TCP/ETP Community Project=<br />
==Project details==<br />
With the rollout of Total Cookie Protection TCP, the product team are interested in proactively collecting information on site breakage and other issues as they relate to Firefox's Anti-Tracking features like TCP and Enhanced Tracking Protection (ETP). <br />
<br />
==Goal==<br />
The Customer Experience (CX) team is able to better identify and track site breakage issues caused by TCP/ETP and to collaborate with the product team on resolving them. <br />
<br />
==Stakeholders==<br />
'''CX:''' <br />
* [https://people.mozilla.org/p/p--7d4y093hba896zkjr8zxcf JR Johnson]<br />
* [https://people.mozilla.org/p/kelimuttu Rizki Kelimutu], <br />
* [https://people.mozilla.org/p/aparise Abby Parise]<br />
<br />
'''Product:''' <br />
* [https://people.mozilla.org/p/ethan Ethan Tseng]<br />
* [https://people.mozilla.org/p/timhuang Tim Huang]<br />
* [https://people.mozilla.org/p/pbz Paul Zühlcke]<br />
<br />
'''Community:''' <br />
* [https://support.mozilla.org/user/Mozinet Pierre Mozinet]<br />
* [https://support.mozilla.org/user/VintageMind Bithiah]<br />
* [https://support.mozilla.org/user/Seburo Paul W]<br />
* [https://support.mozilla.org/user/dannycolin Danny C]<br />
* [https://support.mozilla.org/user/hellosct1 Christophe V]<br />
* [https://support.mozilla.org/user/Mad_Maks Tim Maks]<br />
<br />
=Problem statement=<br />
* The anti-tracking team aren't able to understand the real volume of site-breakage issues due to a lot of noise on [https://support.mozilla.org/en-US/kb/report-breakage-due-blocking their reporting system]. <br />
* Support.mozilla.org is lacking of documentation when it comes to site-breakage troubleshooting. <br />
<br />
=Desired outcome=<br />
* Generate a report to provide back to the product team about anti-tracking related issues that the CX team are able to collect.<br />
* Generate a community project template and engagement strategy for future use.<br />
* Educate contributors on site-breakage troubleshooting and bug submission for anti-tracking-related issues. <br />
<br />
=Success metrics=<br />
* KB audits for anti-tracking articles are 100% completed (KB)<br />
* All anti-tracking related articles are localized to 5 priority locales (Localization)<br />
* We’re able to understand true volume of site breakage issues related to anti-tracking (Forum and Social)<br />
* Contributors are trained to spot anti-tracking issues and file a bug report (Forum and Social)<br />
<br />
=Scope=<br />
The anti-tracking reports are out of scope of this project. CX will only use data that we have from our platform. <br />
<br />
=Communication plan=<br />
* We will form a contributor focus group to help with this project.<br />
* Public comms will go out on the first week of March.<br />
* Project weekly check-in will be recorded and shared with contributors on the focus group.<br />
* Comms will be done in the contributor forum, Matrix and/or Slack, KB discussion, and potentially Bugzilla. <br />
<br />
=Project timeline=<br />
See [https://docs.google.com/spreadsheets/d/1cgU65CSolay-He6gSUOkxzrkWS7D6W1qq-MfhNEBkEY/edit# TCP/ETP - Project Timeline] for more detail. <br />
<br />
=Project tasks=<br />
==KB==<br />
* Provide feedback about on newly created [https://support.mozilla.org/kb/total-cookie-protection-and-website-breakage-faq FAQ article]<br />
**See the [https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq/discuss/10493 FAQ article Discussion thread] <br />
* Review [https://docs.google.com/spreadsheets/d/13OvmkIgF5SMl-fGQPqgj8OKjYDwGBcXZg7jIZd0uCFI/edit#gid=0 a list of anti-tracking article] and provide feedback/suggestion on appropriate KB topic/subtopic to use for each article<br />
* Review anti tracking content updates and try to unify the tone of the articles<br />
<br />
==Localization==<br />
* To follow until the KB work is done<br />
<br />
==Forum and social==<br />
* Review the filtered [https://docs.google.com/spreadsheets/d/1DNxuGuMRfR1CKyCnt4CPBSWR4vAiwJjFzij1dP1gW-Y/edit#gid=2071011588 list of questions] and categorize them by type of breakage. See guideline for more information. <br />
* Provide URL of the site-breakage if identified<br />
* Provide suggestion on tagging process across channels<br />
<br />
[[Category:Support]]</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox98&diff=1241171Support/Firefox982022-03-11T12:08:12Z<p>Alice Wyman: /* What's new in Firefox 98 */ Manage Download preferences using the Download menu panel - renamed "How Firefox 98 handles file downloads"</p>
<hr />
<div>= Firefox 98 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 98 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Search engine removal || https://support.mozilla.org/en-US/kb/search-engine-removal || New article<br />
|-<br />
| Colorways update (Turning red campaign) || https://support.mozilla.org/en-US/kb/whats-new-colorways || New article<br />
|-<br />
| How Firefox 98 handles file downloads || https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu || New article<br />
|-<br />
| Delete downloaded files from context menu || https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox || Updated<br />
|-<br />
| "Always Open Similar Files" context menu option || https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file || Updated<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for Android || https://support.mozilla.org/en-US/kb/whats-new-firefox-android || Updated<br />
|-<br />
| Change your wallpaper in Firefox for Android || https://support.mozilla.org/en-US/kb/change-your-wallpaper-firefox-android || New article<br />
|-<br />
| Clear cookies and website data for a single domain || https://support.mozilla.org/en-US/kb/clear-cookies-and-website-data-single-domain-android || New article<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for iOS 98 || https://support.mozilla.org/en-US/kb/whats-new-firefox-ios-version-98 || New article<br />
|-<br />
| Change your wallpaper in Firefox for iOS || https://support.mozilla.org/en-US/kb/change-your-wallpaper-firefox-ios || New article<br />
|-<br />
| How to move the search bar in Firefox for iOS || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || New article<br />
|-<br />
| How to move remove, edit, and move bookmarks || https://support.mozilla.org/en-US/kb/how-add-remove-edit-and-move-bookmarks-firefox-ios || Updated<br />
|-<br />
| Add web pages to your Reading List || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || Updated<br />
|-<br />
| Hide images in Firefox for iOS || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || Updated<br />
|-<br />
| Night Mode in Firefox for iOS || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || Updated<br />
|}<br />
<br />
'''Firefox Focus'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox Focus for Android || https://support.mozilla.org/en-US/kb/whats-new-firefox-focus-android || updated<br />
|-<br />
| What's new in Firefox Focus for iOS || https://support.mozilla.org/en-US/kb/whats-new-focus-ios-98 || New article<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/en-US/firefox/98.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/en-US/firefox/android/98.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/98 Firefox for developers]<br />
* Contributors discussion<br />
** [https://support.mozilla.org/en-US/forums/contributors/715624 Firefox Desktop release discussion]<br />
<br />
=== Potentially controversial ===<br />
* Search engine removal<br />
* Changes to the Download flow<br />
* Firefox welcome page<br />
<br />
=== Issues tracking ===<br />
* [https://docs.google.com/spreadsheets/d/1eIpzr8-Tt7ZABXqkHOa9Jwi0Y6mhk0Ahx6cCaKI8fgM/edit Firefox 98 issues tracking]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/en/events/firefox-98-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/en-US/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/en-US/questions forum], or using the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/en-US/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox98&diff=1241052Support/Firefox982022-03-08T18:36:36Z<p>Alice Wyman: /* What's new in Firefox 98 */ "Always Open Similar Files" context menu option - Updated article</p>
<hr />
<div>= Firefox 98 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 98 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Search engine removal || https://support.mozilla.org/en-US/kb/search-engine-removal || New article<br />
|-<br />
| Colorways update (Turning red campaign) || https://support.mozilla.org/en-US/kb/whats-new-colorways || New article<br />
|-<br />
| Manage Download preferences using the Download menu panel || https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu || New article<br />
|-<br />
| Delete downloaded files from context menu || https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox || Updated<br />
|-<br />
| "Always Open Similar Files" context menu option || https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file || Updated<br />
|-<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for Android || https://support.mozilla.org/en-US/kb/whats-new-firefox-android || Updated<br />
|-<br />
| Change your wallpaper in Firefox for Android || https://support.mozilla.org/en-US/kb/change-your-wallpaper-firefox-android || New article<br />
|-<br />
| Clear cookies and website data for a single domain || https://support.mozilla.org/en-US/kb/clear-cookies-and-website-data-single-domain-android || New article<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for iOS 98 || https://support.mozilla.org/en-US/kb/whats-new-firefox-ios-version-98 || New article<br />
|-<br />
| Change your wallpaper in Firefox for iOS || https://support.mozilla.org/en-US/kb/change-your-wallpaper-firefox-ios || New article<br />
|-<br />
| How to move the search bar in Firefox for iOS || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || New article<br />
|-<br />
| How to move remove, edit, and move bookmarks || https://support.mozilla.org/en-US/kb/how-add-remove-edit-and-move-bookmarks-firefox-ios || Updated<br />
|-<br />
| Add web pages to your Reading List || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || Updated<br />
|-<br />
| Hide images in Firefox for iOS || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || Updated<br />
|-<br />
| Night Mode in Firefox for iOS || https://support.mozilla.org/en-US/kb/how-move-search-bar-firefox-ios || Updated<br />
|}<br />
<br />
'''Firefox Focus'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox Focus for Android || https://support.mozilla.org/en-US/kb/whats-new-firefox-focus-android || updated<br />
|-<br />
| What's new in Firefox Focus for iOS || https://support.mozilla.org/en-US/kb/whats-new-focus-ios-98 || New article<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/en-US/firefox/98.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/en-US/firefox/android/98.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/98 Firefox for developers]<br />
* Contributors discussion<br />
** [https://support.mozilla.org/en-US/forums/contributors/715624 Firefox Desktop release discussion]<br />
<br />
=== Potentially controversial ===<br />
* Search engine removal<br />
* Changes to the Download flow<br />
<br />
=== Confirmed issues ===<br />
*<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/en/events/firefox-98-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/en-US/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/en-US/questions forum], or using the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/en-US/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox97&diff=1240579Support/Firefox972022-02-14T14:24:40Z<p>Alice Wyman: /* What's new in Firefox 97 */ Download changes moved to Firefox 98 (see SUMO bug 1753092 and Firefox bug 1753096)</p>
<hr />
<div>= Firefox 97 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 97 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Colorways version management || https://support.mozilla.org/en-US/kb/whats-new-colorways || New<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for Android || https://support.mozilla.org/en-US/kb/whats-new-firefox-android || Updated<br />
|-<br />
| Customize the Firefox home screen || https://support.mozilla.org/en-US/kb/customize-firefox-home-screen || Updated<br />
<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for iOS || https://support.mozilla.org/en-US/kb/whats-new-firefox-ios-version-97 || New article<br />
|-<br />
| Customize Firefox home iOS || https://support.mozilla.org/en-US/kb/customize-firefox-home-ios || Updated<br />
|-<br />
| Pocket recommended articles || https://support.mozilla.org/en-US/kb/view-articles-recommended-pocket-firefox-ios || Updated<br />
|}<br />
<br />
'''Firefox Focus'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox Focus for Android 97 || https://support.mozilla.org/en-US/kb/whats-new-firefox-focus-android || Updated<br />
|-<br />
| What's new in Firefox Focus for iOS 97 || https://support.mozilla.org/en-US/kb/whats-new-focus-ios-97 || New article<br />
|-<br />
| HTTPS only mode || https://support.mozilla.org/en-US/kb/https-only-prefs-focus || New article<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/en-US/firefox/97.0/releasenotes/ Firefox Desktop 97]<br />
** [https://www.mozilla.org/en-US/firefox/android/97.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/97 Firefox for developers]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors discussion]<br />
** [https://support.mozilla.org/en-US/forums/contributors/715560 Firefox Desktop release discussion]<br />
** [https://support.mozilla.org/en-US/forums/contributors/715563 Firefox mobile release discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== Potential issues ===<br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/en/events/firefox-97-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/en-US/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/en-US/questions forum], or using the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/en-US/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox97&diff=1240563Support/Firefox972022-02-11T10:23:22Z<p>Alice Wyman: /* What's new in Firefox 97 */ Download changes moved to Firefox 98 (see SUMO bug 1753092 and Firefox bug 1753096</p>
<hr />
<div>= Firefox 97 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 97 ===<br />
'''Firefox Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Colorways version management || https://support.mozilla.org/en-US/kb/whats-new-colorways || New<br />
|}<br />
<br />
'''Firefox for Android'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for Android || https://support.mozilla.org/en-US/kb/whats-new-firefox-android || Updated<br />
|-<br />
| Customize the Firefox home screen || https://support.mozilla.org/en-US/kb/customize-firefox-home-screen || Updated<br />
<br />
|}<br />
<br />
'''Firefox for iOS'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox for iOS || https://support.mozilla.org/en-US/kb/whats-new-firefox-ios-version-97 || New article<br />
|-<br />
| Customize Firefox home iOS || https://support.mozilla.org/en-US/kb/customize-firefox-home-ios || Updated<br />
|-<br />
| Pocket recommended articles || https://support.mozilla.org/en-US/kb/view-articles-recommended-pocket-firefox-ios || Updated<br />
|}<br />
<br />
'''Firefox Focus'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| What's new in Firefox Focus for Android 97 || https://support.mozilla.org/en-US/kb/whats-new-firefox-focus-android || Updated<br />
|-<br />
| What's new in Firefox Focus for iOS 97 || https://support.mozilla.org/en-US/kb/whats-new-focus-ios-97 || New article<br />
|-<br />
| HTTPS only mode || https://support.mozilla.org/en-US/kb/https-only-prefs-focus || New article<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/en-US/firefox/97.0/releasenotes/ Firefox Desktop 97]<br />
** [https://www.mozilla.org/en-US/firefox/android/97.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/97 Firefox for developers]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors discussion]<br />
** [https://support.mozilla.org/en-US/forums/contributors/715560 Firefox Desktop release discussion]<br />
** [https://support.mozilla.org/en-US/forums/contributors/715563 Firefox mobile release discussion]<br />
<br />
=== Dot releases ===<br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== Potential issues ===<br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/en/events/firefox-97-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/en-US/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/en-US/questions forum], or using the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/en-US/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2021-10-27&diff=1238646Support/Weekly Meetings/Agenda 2021-10-272021-10-27T17:03:18Z<p>Alice Wyman: /* CONTRIBUTORS SHOUTOUT */ Linkified [Firefox Suggest discussion thread]</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-10-27 AirMozilla]<br />
* [https://youtu.be/YdVFmuBbsrU YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* Vesta (PM of Firefox for Android)<br />
* Daniela Arcese (Product Owner of Firefox for iOS)<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Thank you to everyone who participated in the [https://support.mozilla.org/en-US/forums/contributors/715285 Firefox Suggest discussion thread]. We know it was a bit frustrating due to misalignment between the internal stakeholders and we are working to improve how we go about things like this in the future. Big thanks to [https://support.mozilla.org/en-US/user/AliceWyman Alice] and [https://support.mozilla.org/en-US/user/Seburo Seburo] for pushing the conversation forward. <br />
#<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# [https://support.mozilla.org/en-US/forums/contributors/715283?last=82204&page=2#post-82204 Firefox Advanced customization]<br />
# [https://support.mozilla.org/en-US/forums/contributors/715361?last=82213 What you need to know about MR2]<br />
* [https://wiki.mozilla.org/Support/Firefox94 SUMO Sprint page]<br />
* [https://docs.google.com/spreadsheets/d/1LaM1rcl8Txgw2rnNpzXdA5hdb2QPVdnaBmSEyQ14IfY/edit# List of changes]<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
'''Firefox 94''' (11/02)<br />
* [https://support.mozilla.org/en-US/kb/use-themes-change-look-of-firefox#w_switch-themes Themes] (MR2 Desktop)<br />
* [https://support.mozilla.org/en-US/kb/how-configure-close-tab-warnings-firefox New users don't get interrupted when closing Firefox]<br />
* [https://support.mozilla.org/en-US/kb/unload-inactive-tabs-save-system-memory-firefox New about:unloads page]<br />
* How to change your default browser in Windows 11<br />
* Fx Desktop will be listed in the Microsoft Windows app store soon <br />
<br />
'''Mobile MR2''' (11/02)<br />
<br />
'''Android V94'''<br />
* [https://support.mozilla.org/en-US/kb/whats-new-firefox-android Whats new in Firefox for Android]<br />
* [https://support.mozilla.org/en-US/kb/customize-firefox-home-screen Customize the Firefox home screen]<br />
* [https://support.mozilla.org/en-US/kb/whats-new-firefox-android View recent tabs on your Firefox android homepage]<br />
* [https://support.mozilla.org/en-US/kb/view-recent-bookmarks-and-searches-firefox-android-home View recent bookmarks and searches on your Firefox for Android homepage]<br />
* [https://support.mozilla.org/en-US/kb/view-pocket-articles-recommended-firefox-android-home View articles recommended by pocket]<br />
* [https://support.mozilla.org/en-US/kb/manage-tabs-firefox-android Manage tabs in Firefox for android]<br />
* [https://support.mozilla.org/en-US/kb/view-recent-bookmarks-and-searches-firefox-android-home Searching with Firefox for Android]<br />
* [https://support.mozilla.org/en-US/kb/view-pocket-articles-recommended-firefox-android-home Auto-close Open tabs in Firefox for Android]<br />
<br />
'''IOS V39'''<br />
* [https://support.mozilla.org/en-US/kb/view-pocket-articles-recommended-firefox-android-home What's new in Firefox iOS]<br />
* [https://support.mozilla.org/en-US/kb/customize-firefox-home-ios Customize Firefox Home on iOS]<br />
* [https://support.mozilla.org/en-US/kb/view-recent-tabs-on-firefox-ios-homepage View recent tabs on your Firefox for iOS Homepage]<br />
* [https://support.mozilla.org/en-US/kb/view-recently-saved-bookmarks-firefox-ios-homepage View recently saved bookmarks on your Firefox for IOS homepage]<br />
<br />
'''Focus Android V94/iOS V39'''<br />
* Themes - Light/Dark/System<br />
<br />
'''VPN V2.6''' (11/03)<br />
* VPN Multi Account Container - Allows you to separate your shopping, work, personal browsing without having to delete your browser history every time you exit the browser. <br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Talk:Privacy/Privacy_Task_Force/firefox_about_config_privacy_tweeks&diff=1238059Talk:Privacy/Privacy Task Force/firefox about config privacy tweeks2021-09-21T18:28:48Z<p>Alice Wyman: Created page with "'''A post in a Mozilla Support discussion thread on advanced configuration issues proposed removing or adding a warning to this page.''' See https://support.mozilla.org/en-US..."</p>
<hr />
<div>'''A post in a Mozilla Support discussion thread on advanced configuration issues proposed removing or adding a warning to this page.'''<br />
<br />
See https://support.mozilla.org/en-US/forums/contributors/715283#post-82013<br><br />
Posted by cor-el on September 20, 2021 at 12:20:19 AM EDT<br><br />
(quote)<br><br />
Here is an interesting example of a user who ended up on the Wiki firefox_about_config_privacy_tweeks page (that page could use a warning or be removed) and decided to apply all the proposed privacy tweaks and noticed that enabling RFP was causing 'zoom' issues.<br />
<br />
https://wiki.mozilla.org/Privacy/Privacy_Task_Force/firefox_about_config_privacy_tweeks <br />
<br />
https://support.mozilla.org/questions/1351033 how to set zoom level for individual pages (automatically)</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Firefox/Command_Line_Options&diff=1238012Firefox/Command Line Options2021-09-19T07:59:33Z<p>Alice Wyman: Created redirect to Firefox/CommandLineOptions</p>
<hr />
<div>#Redirect [[Firefox/CommandLineOptions]]</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox87&diff=1234682Support/Firefox872021-03-26T13:38:16Z<p>Alice Wyman: /* What's new in Firefox 87 */ Bookmarking Tools removed from Library Bookmarks submenu (bug 1689366)</p>
<hr />
<div>= Firefox 87 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 87 ===<br />
'''Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| SmartBlock || https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection || New article<br />
|-<br />
| SmartBlock feature added to ETP || https://support.mozilla.org/en-US/kb/common-myths-about-private-browsing || Updated<br />
|-<br />
| The feature (SmartBlock) blocks some scripts and trackers smartly to avoid site breakages || https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/my-privacy-settings-were-changed-custom-standard || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/third-party-trackers || Updated<br />
|-<br />
| View Pocket List removed from Library menu || https://support.mozilla.org/en-US/kb/save-web-pages-later-pocket-firefox || Updated<br />
|-<br />
| Bookmarking Tools removed from Library Bookmarks submenu || https://support.mozilla.org/en-US/kb/bookmarks-firefox || Updated<br />
|}<br />
<br />
'''Android/Fenix'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Autoplay feature can now be controlled via Toolbar || https://support.mozilla.org/en-US/kb/playing-videos-firefox-android || Updated<br />
|-<br />
| What's Blue dot || No article needed || -<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/en-US/firefox/87.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/en-US/firefox/android/87.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/87 Firefox 87 for developers]<br />
* [https://support.mozilla.org/en-US/forums/contributors/714949 Firefox 87-Desktop community discussion]<br />
* [https://support.mozilla.org/en-US/kb/whats-new-firefox-android What's new on Firefox for Android 87]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== Potential issues ===<br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/en/events/firefox-87-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/en-US/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/en-US/questions forum], or using the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/en-US/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox87&diff=1234677Support/Firefox872021-03-26T13:22:27Z<p>Alice Wyman: /* What's new in Firefox 87 */ View Pocket List removed from Library menu (bug 1689405)</p>
<hr />
<div>= Firefox 87 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 87 ===<br />
'''Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| SmartBlock || https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection || New article<br />
|-<br />
| SmartBlock feature added to ETP || https://support.mozilla.org/en-US/kb/common-myths-about-private-browsing || Updated<br />
|-<br />
| The feature (SmartBlock) blocks some scripts and trackers smartly to avoid site breakages || https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/my-privacy-settings-were-changed-custom-standard || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/third-party-trackers || Updated<br />
|-<br />
| View Pocket List removed from Library menu || https://support.mozilla.org/en-US/kb/save-web-pages-later-pocket-firefox || Updated<br />
|}<br />
<br />
'''Android/Fenix'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| Autoplay feature can now be controlled via Toolbar || https://support.mozilla.org/en-US/kb/playing-videos-firefox-android || Updated<br />
|-<br />
| What's Blue dot || No article needed || -<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/en-US/firefox/87.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/en-US/firefox/android/87.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/87 Firefox 87 for developers]<br />
* [https://support.mozilla.org/en-US/forums/contributors/714949 Firefox 87-Desktop community discussion]<br />
* [https://support.mozilla.org/en-US/kb/whats-new-firefox-android What's new on Firefox for Android 87]<br />
<br />
=== Dot releases ===<br />
* <br />
* <br />
<br />
=== Heads up ===<br />
* <br />
* <br />
<br />
=== Potential issues ===<br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/en/events/firefox-87-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/en-US/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/en-US/questions forum], or using the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/en-US/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Firefox83&diff=1232365Support/Firefox832020-11-21T01:17:27Z<p>Alice Wyman: /* Heads up */ added a new Flash EOL common response for worried users</p>
<hr />
<div>= Firefox 83 SUMO Sprint =<br />
<br />
=== What is SUMO Sprint? ===<br />
SUMO Day/SUMO Sprint is that time of the week where the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out [https://wiki.mozilla.org/Support/SUMO_day this page] to learn more about it.<br />
<br />
=== What's new in Firefox 83 ===<br />
'''Desktop'''<br />
{| class="wikitable"<br />
|-<br />
! Description !! KB link !! Status<br />
|-<br />
| HTTPS only mode || https://support.mozilla.org/en-US/kb/https-only-prefs || new article<br />
|-<br />
| Pinch zooming on Desktop || https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages|| Updated<br />
|-<br />
| New Search Shortcuts || https://support.mozilla.org/en-US/kb/search-firefox-address-bar || Updated<br />
|-<br />
| || https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox || Updated<br />
|-<br />
| Initial support for Firefox on Apple Silicon || https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac || Updated<br />
|}<br />
<br />
=== Find out more ===<br />
* Release notes<br />
** [https://www.mozilla.org/en-US/firefox/83.0/releasenotes/ Firefox Desktop]<br />
** [https://www.mozilla.org/en-US/firefox/android/83.0/releasenotes/ Firefox for Android]<br />
** [https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/83 Firefox 83 for developers]<br />
* [https://support.mozilla.org/en-US/forums/contributors/714670 Firefox 83-Desktop community discussion]<br />
* [https://support.mozilla.org/en-US/kb/whats-new-firefox-android What's new on Firefox for Android 83]<br />
* [https://www.reddit.com/r/firefox/comments/jvphu5/firefox_830_release_notes/ Reddit discussion]<br />
<br />
=== Heads up ===<br />
* We're going to end our support for Adobe Flash starting from Firefox 85. [https://support.mozilla.org/en-US/kb/forum-response-flash-end-life Here]'s a common response for that.<br />
** A common response for users worried about the end of Flash is [https://support.mozilla.org/en-US/kb/forum-response-why-not-to-worry-about-flash-end-of-life here].<br />
<br />
=== Potential issues ===<br />
* <br />
<br />
=== How to get involved in the sprint? ===<br />
Join us in our [https://community.mozilla.org/en/events/firefox-83-sumo-sprint/ community portal event] and contribute by:<br />
* Answer forum questions<br />
* Respond to actionable tweets<br />
<br />
==== Answer forum questions ====<br />
Many people visit [https://support.mozilla.org/en-US/questions our forum] to ask questions about Firefox. You can contribute by answering their questions directly on the [https://support.mozilla.org/en-US/questions forum], or using the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon created by SUMO contributors.<br />
<br />
==== Respond to actionable tweets ====<br />
You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out [https://support.mozilla.org/en-US/kb/social-support-guidelines#w_how-do-i-get-involved this article] or take [https://mozilla.teachable.com/p/social-support this short course] to know more about how you can help people on Twitter. We strongly recommend existing community members to use [https://app.conversocial.com/ Conversocial] to reply to tweets from the official support account, [https://twitter.com/FirefoxSupport @FirefoxSupport].<br />
<br />
=== How can I get more help? ===<br />
You can join our [https://chat.mozilla.org/#/room/#SUMO:mozilla.org Matrix channel] to ask questions/join community discussion.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2020-05-06&diff=1227245Support/Weekly Meetings/Agenda 2020-05-062020-05-16T13:05:35Z<p>Alice Wyman: /* PRODUCT UPDATES */tag name is passwords-os-auth</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2020-05-06 AirMozilla]<br />
* [https://youtu.be/ge5xm2pArWs YouTube]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
* [https://t.me/mozsumo @mozsumo] - Telegram channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/rtanglao Roland]<br />
* [https://support.mozilla.org/en-US/user/meskobalazs Balazs]<br />
* add your name here<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Thanks for everyone in the feedback group for the Community Strategy project. You've been great so far!<br />
# <br />
#<br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# <br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# [https://support.mozilla.org/en-US/forums/contributors/714064?last=78187 Community feedback for Firefox feature] (please fill it out if you haven't)<br />
IMPORTANT: Please do not leave your opinions/feedback regarding the SUMO redesign and/or the forum on this form. This should only collect information over Firefox features. <br />
# [https://community.mozilla.org/campaigns/hunt-from-home-phase-2/ Hunt from Home campaign phase 2]<br />
# [https://support.mozilla.org/en-US/forums/contributors/714111?last=78316 Community strategy update]<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# [https://support.mozilla.org/en-US/forums/contributors/714109?last=78318 Firefox 76] <br />
#* Please tag questions [https://support.mozilla.org/en-US/questions/firefox?owner=all&tagged=passwords-os-auth&show=all passwords-os-auth] if it's related to the new feature in FF76 to unlock passwords using Windows and macOS PIN, password, face unlock, fingerprint<br />
# Firefox for Android Beta migration (from Fennec to Fenix) is almost done and it's got more add-ons!<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# Social Support tool updates<br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Matrix&diff=1224661Matrix2020-03-05T12:53:08Z<p>Alice Wyman: /* Specific areas */ added #SUMO:mozilla.org</p>
<hr />
<div><br />
== "What is the Matrix?" ==<br />
[https://matrix.org/ Matrix] is an open, lightweight protocol for decentralized, real-time communications. <br />
<br />
After a long evaluation period, Mozilla has switched to Matrix from [[IRC]] as our preferred open discussion platform. Matrix is a huge improvement in usability, accessibility and safety for the Mozilla community, and we're excited to make this change.<br />
<br />
== Community Participation at Mozilla ==<br />
<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes the participation of everyone who shares our goals and wants to contribute in a healthy and constructive manner within our communities. To that end, as with all Mozilla spaces and events we expect participants in our Matrix forums to support and uphold the Mozilla [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines] as a condition of participation. <br />
<br />
== Getting Started == <br />
<br />
=== New to Matrix, new to Mozilla? === <br />
<br />
Start with the [https://riot.im/app/#/welcome Riot webapp] and create an account. Once you're signed in, clicking these links will let you join the [https://riot.im/app/#/room/#general:mozilla.org #general:mozilla.org] channel for general questions or [https://riot.im/app/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. There are lots more channels to choose from - there's a list of some of them below - and we'll have more as soon as we get them sorted out. <br />
<br />
For more details, scroll down to [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] below.<br />
<br />
=== New to Mozilla, already using Matrix? ===<br />
<br />
If you're already using Matrix, you can join the Mozilla conversation by opening the [https://riot.im/app/#/room/#general:mozilla.org #general:mozilla.org] room for general topics and [https://riot.im/app/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. The whole Mozilla list of rooms isn't settled out and synchronizing across the Matrix ecosystem yet; we're working on it and we'll have a longer list of channels here soon. In the meantime, those are friendly channels and the people there will be able to help you find your way around. You can start using Matrix directly via the [https://riot.im/app/ Riot webapp] or one of the many [https://riot.im/ native applications] available.<br />
<br />
=== New to Matrix, already part of Mozilla? ===<br />
<br />
[https://chat.mozilla.org/#/login Mozilla's Matrix server] is configured to use Mozilla IAM, and supports the following accounts:<br />
<br />
* Mozilla LDAP<br />
* [https://www.mozilla.org/firefox/accounts/ Firefox Accounts]<br />
* [https://github.com/ Github]<br />
* [https://myaccount.google.com/ Google]<br />
<br />
Any of those will work if you go through the [https://chat.mozilla.org/ web interface]; the details are in the [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] section below.<br />
<br />
=== Already using Matrix, already part of Mozilla? ===<br />
<br />
[https://riot.im/app/#/room/#general:mozilla.org Then get over there!] <br />
<br />
=== Community Participation Guidelines ===<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes contributions from everyone who shares our goals and wants to contribute in a healthy and constructive manner within our community<br />
<br />
Despite our very best efforts, occasionally people do experience behaviors on Matrix that are not inline with our [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines]. If happens to you, please reach out to the room moderator or use our [https://events.mozilla.org/communityparticipationhotline reporting hotline].<br />
<br />
== Connect to Matrix ==<br />
<br />
=== Register a username ===<br />
<br />
The quickest way to register a username on Mozilla Matrix is through the web interface.<br />
<br />
* Open https://chat.mozilla.org/<br />
<br />
* Review the CPG and privacy notices and press the Sign In button<br />
<br />
[[File:Chatmo-welcome-screen.png|frame|none|alt=Welcome screen on chat.mozilla.org]]<br />
<br />
* On the sign in page, proceed to Sign in with single sign-on<br />
<br />
[[File:Chatmo-signin-page.png|frame|none|alt=Sign in page on chat.mozilla.org]]<br />
<br />
* Pick your choice of services to authenticate from<br />
<br />
[[File:Am-screen.png|frame|none|alt=Mozilla IAM sign in page]]<br />
<br />
* Pick your username!<br />
<br />
[[File:Chatmo-pick-username.png|frame|none|alt=Pick your username on chat.mozilla.org]]<br />
<br />
=== Clients ===<br />
<br />
Matrix supports a variety of clients on web, desktop, and mobile. You can readily connect to the web client from https://chat.mozilla.org/. Matrix maintains a list of clients on [https://matrix.org/clients/ their website].<br />
<br />
The Mozilla Matrix server requires Single Sign-On. Clients which currently support Single Sign-On include:<br />
<br />
* Riot, the software behind [https://chat.mozilla.org chat.mozilla.org]<br />
** this is also available as a desktop client: [https://riot.im/download/desktop/ download here]<br />
* [https://play.google.com/store/apps/details?id=im.vector.app Riot Android] (also [https://f-droid.org/en/packages/im.vector.alpha/ available on F-Droid])<br />
** [https://play.google.com/store/apps/details?id=im.vector.riotx RiotX] is the next generation Matrix client for Android (also [https://f-droid.org/en/packages/im.vector.riotx/ available on F-Droid])<br />
* [https://apps.apple.com/gb/app/riot-im/id1083446067 Riot iOS]<br />
* weechat, using the [https://github.com/poljar/weechat-matrix/ weechat-matrix protocol script]. Note the [https://github.com/poljar/weechat-matrix/#single-sign-on Single Sign-On instructions].<br />
* [https://github.com/tulir/gomuks gomuks] a terminal client for Matrix<br />
<br />
==== Connection parameters ====<br />
<br />
While the default parameters in most clients will work just fine, if you're already part of the Mozilla community or want to connect directly to the Mozilla Matrix instance. To do that, you'll need to change the following settings:<br />
<br />
{|<br />
|-<br />
| '''Homeserver'''<br />
| <nowiki>https://mozilla.modular.im</nowiki><br />
|-<br />
| '''Identity server'''<br />
| <nowiki>https://vector.im</nowiki><br />
|}<br />
<br />
These details will be autofilled for you in most clients if you enter your full username (e.g. @susan:mozilla.org rather than susan) into the username field. In general it is preferable to do that rather than trying to remember what the homeserver URL is.<br />
<br />
=== Joining a room ===<br />
<br />
When connected to the Mozilla Matrix server you can join Mozilla rooms and also rooms on other Matrix servers.<br />
<br />
There are several different ways to join a room:<br />
* You can follow an external link. (For example, see the links to commonly used rooms lower on this page.)<br />
* You can follow links from inside a discussion on Matrix.<br />
* You can receive an invitation from another Matrix member.<br />
* There are also platform specific methods:<br />
** On https://chat.mozilla.org/ you can click Explore in the upper left and search the known rooms to see information about the rooms and then preview or join the rooms. On the left side you can select or enter another Matrix server and search for non-Mozilla rooms.<br />
** Other platforms: TBA<br />
<br />
When you follow a link you you may be given a choice to preview the contents of the room or to join. If the room doesn't allow preview you may be asked if you want to join it without a preview first.<br />
<br />
But it is also easy to leave a room. On https://chat.mozilla.org/ find the room name (or icon) in the room list on the left and click the three vertical dots to the left of the name. There are several options on how you want to read the room. plus the option to leave.<br />
<br />
====Viewing Room Members====<br />
Once you have joined a room you can view the room members by clicking on the person icon in the top right. You may notice (depending on your client) that all members appear "offline" or greyed out, this is intentional as "presence" is not enabled for the Mozilla homeserver.<br />
<br />
See the field "enable_presence_by_hs_url" in the configuration file https://chat.mozilla.org/config.json<br />
<br />
== Commonly used rooms ==<br />
<br />
=== General discussion ===<br />
* [https://chat.mozilla.org/#/room/#general:mozilla.org #general:mozilla.org ] - General discussions about Mozilla<br />
* [https://chat.mozilla.org/#/room/#developers:mozilla.org #developers:mozilla.org] - General Firefox and Gecko development discussion<br />
* [https://chat.mozilla.org/#/room/#introduction:mozilla.org #introduction:mozilla.org] - Help with basics of developing for Mozilla<br />
* [https://chat.mozilla.org/#/room/#synchronicity:mozilla.org #synchronicity:mozilla.org] - Sorting out bugs and papercuts in the migration from IRC to Matrix<br />
<br />
=== Project rooms ===<br />
* [https://chat.mozilla.org/#/room/#www:mozilla.org #basket:mozilla.org] - Development of basket.mozilla.org ([https://github.com/mozmeao/basket basket])<br />
* [https://chat.mozilla.org/#/room/#fxa:mozilla.org #fxa:mozilla.org] - Development of Firefox Accounts ([https://github.com/mozilla/fxa fxa])<br />
* [https://chat.mozilla.org/#/room/#www:mozilla.org #www:mozilla.org] - Development of www.mozilla.org ([https://github.com/mozilla/bedrock bedrock])<br />
* [https://chat.mozilla.org/#/room/#maildev:mozilla.org #maildev:mozilla.org] - Development of Thunderbird ([https://www.thunderbird.net/ thunderbird])<br />
<br />
=== Specific areas ===<br />
* [https://chat.mozilla.org/#/room/#l10n-community:mozilla.org #l10n-community:mozilla.org] - Discussion about localization (l10n) of Mozilla applications<br />
* [https://chat.mozilla.org/#/room/#accessibility:mozilla.org #accessibility:mozilla.org] Discussion of the accessibility (a11y) of Mozilla applications and services<br />
* [https://chat.mozilla.org/#/room/#addons:mozilla.org #addons:mozilla.org] Discussion about Firefox add-ons<br />
* [https://chat.mozilla.org/#/room/#nightly:mozilla.org #nightly:mozilla.org] Discussion about Firefox Nightly<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org #SUMO:mozilla.org] Discussion about Mozilla Support<br />
<br />
=== Specific locations ===<br />
* [https://chat.mozilla.org/#/room/#atlanta:mozilla.org #atlanta:mozilla.org] - General chat for the Mozilla community in and around Atlanta, GA, USA<br />
* [https://chat.mozilla.org/#/room/#berlin:mozilla.org #berlin:mozilla.org] - General chat for people in the Berlin office<br />
* [https://chat.mozilla.org/#/room/#canada:mozilla.org #canada:mozilla.org] - General chat for the Canadian Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozfr:mozilla.org #mozfr:mozilla.org] - Communauté francophone de mozfr.org - French speaking community from mozfr.org<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] - Deutschsprachige Mozilla-Community - German-speaking Mozilla community<br />
* [https://chat.mozilla.org/#/room/#Mozilla_NL:mozilla.org #Mozilla_NL:mozilla.org] - Voor Nederlands sprekende medewerkers en vrijwilligers van Mozilla<br />
* [https://chat.mozilla.org/#/room/#mozilla-hispano:mozilla.org #mozilla-hispano:mozilla.org] - Comunidad en español de Mozilla https://www.mozilla-hispano.org/<br />
* [https://chat.mozilla.org/#/room/#mozilla-japan:mozilla.org #mozilla-japan:mozilla.org] - General chat for the Mozilla Japan Community<br />
* [https://chat.mozilla.org/#/room/#mozilla-uk:mozilla.org #mozilla-uk:mozilla.org] - General chat for the Mozilla UK Community<br />
* [https://chat.mozilla.org/#/room/#toronto:mozilla.org #toronto:mozilla.org] - General chat for people in the Toronto office<br />
* [https://chat.mozilla.org/#/room/#vancouver:mozilla.org #vancouver:mozilla.org] - General chat for people in the Vancouver office<br />
* [https://chat.mozilla.org/#/room/#spain:mozilla.org #spain:mozilla.org] - Comunidad Mozilla en España<br />
<br />
=== Rooms in other languages ===<br />
<br />
====Lithuanian====<br />
* [https://chat.mozilla.org/#/room/#l10n-lt:mozilla.org #l10n-lt:mozilla.org] – Lithuanian l10n community<br />
<br />
== Feedback ==<br />
For feedback on Riot and Matrix, head to [https://chat.mozilla.org/#synchronicity:mozilla.org #synchronicity:mozilla.org]<br />
<br />
== History ==<br />
* On March 2020, Mozilla moved from [[IRC]] to Matrix.</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support:Community_Calls&diff=1222954Support:Community Calls2020-01-28T17:36:45Z<p>Alice Wyman: /* Notes */ most recent date first), linked "Mozilla All Hands....Berlin"</p>
<hr />
<div>==Meeting Details==<br />
Wednesdays (meeting duration approx. 30 minutes) at:<br />
<br>(Previously was Mondays up to 2016-02-22)<br />
<br>http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&<br />
*10:00 PT<br />
*12:00 CST<br />
*17:00 UTC<br />
*19:00 CET<br />
*22:30 IST<br />
<br />
'''PLEASE NOTE''' Daylight Saving Time may affect the starting time of the meeting, depending on your time zone and region.<br />
Please check the following pages for more details:<br />
*http://www.timeanddate.com/time/dst/<br />
*https://www.timeanddate.com/time/dst/2019.html<br />
<br />
<br />
Phone call details:<br />
*Toll-free: +1 888 475 4499, then 3241778647# then # to skip Participant ID<br />
*Skype (free): +1 888 475 4499, then 3241778647# then # to skip Participant ID<br />
<br />
Participate in the video:<br />
* Zoom room: [https://mozilla.zoom.us/j/3241778647 3241778647]<br />
<br />
Stream the meeting:<br />
*[https://youtube.com/Mozilla/videos Watch the meeting live via Youtube]<br />
* Recordings may be available on '''[https://air.mozilla.org/ Air Mozilla]'''.<br />
**The '''live''' meeting should also be available on Air Mozilla. <br>Please check the meeting notes for the actual link for a specific meeting. <br />
<br />
irc.mozilla.org: [https://kiwiirc.com/client/irc.mozilla.org/sumo #sumo] <== Click the link to use web-based chat<br />
<br />
==Notes==<br />
<br />
'''[https://wiki.mozilla.org/Support/Weekly_Meetings/template New template] for using wiki as the agenda.'''<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2020 <br />
|-<br />
|<br />
'''''Meeting date format is YYYY-MM-DD'''''<br />
*[[Support/Weekly_Meetings/Agenda_2020-01-29|2020-01-29]] CANCELLED (Due to [https://wiki.mozilla.org/All_Hands/Berlin2020 Mozilla All Hands Conference in Berlin])<br />
*[[Support/Weekly_Meetings/Agenda_2020-01-15|2020-01-15]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2019 <br />
|-<br />
|<br />
'''''Meeting date format is YYYY-MM-DD'''''<br />
*[[Support/Weekly_Meetings/Agenda_2019-12-18|2019-12-18]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-12-04|2019-12-04]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-11-20|2019-11-20]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-11-06|2019-11-06]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-10-23|2019-10-23]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-10-09|2019-10-09]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-09-25|2019-09-25]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-09-18|2019-09-18]] CANCELLED -- Transition to a bi-weekly schedule <br />
*[[Support/Weekly_Meetings/Agenda_2019-09-11|2019-09-11]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-09-04|2019-09-04]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-08-29|2019-08-29]] CANCELLED -- https://discourse.mozilla.org/t/sumo-community-call-28-08-2019-cancelled/44381<br />
*[[Support/Weekly_Meetings/Agenda_2019-08-21|2019-08-21]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-08-14|2019-08-14]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-08-07|2019-08-07]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-07-31|2019-07-31]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-07-24|2019-07-24]] CANCELLED -- https://discourse.mozilla.org/t/sumo-community-call-24-07-2019/42982 <br />
*[[Support/Weekly_Meetings/Agenda_2019-07-17|2019-07-17]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-07-10|2019-07-10]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-03-07|2019-07-03]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-06-26|2019-06-26]] - CANCELLED (Due to people still flying home from Mozilla All Hands) <br />
*[[Support/Weekly_Meetings/Agenda_2019-06-19|2019-06-19]] - CANCELLED (Due to Mozilla All Hands) <br />
*[[Support/Weekly_Meetings/Agenda_2019-06-12|2019-06-12]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-06-05|2019-06-05]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-05-29|2019-05-29]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-05-15|2019-05-15]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-05-08|2019-05-08]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-04-24|2019-04-24]] <br />
*[[Support/Weekly_Meetings/Agenda_2019-04-17|2019-04-17]] - CANCELLED<br />
*[[Support/Weekly_Meetings/Agenda_2019-04-10|2019-04-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-04-03|2019-04-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-03-27|2019-03-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-03-20|2019-03-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-03-13|2019-03-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-03-06|2019-03-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-27|2019-02-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-20|2019-02-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-13|2019-02-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-06|2019-02-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-30|2019-01-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-24|2019-01-24]]<br />
*2019-01-23 - MOVED TO 24th<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-16|2019-01-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-09|2019-01-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-02|2019-01-02]] - READ ONLY (team mostly AFK/PTO) (Mozilla New years holiday break)<br />
|}<br />
<br />
{| class="wikitable collapsible" style="width: 100%"<br />
! 2018 <br />
|-<br />
|<br />
'''''Meeting date format is YYYY-MM-DD'''''<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-26|2018-12-26]] - READ ONLY (Mozilla winter xmas holiday break)<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-19|2018-12-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-12|2018-12-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-05|2018-12-05]] - READ ONLY (team at All-Hands)<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-28|2018-11-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-21|2018-11-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-14|2018-11-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-07|2018-11-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-31|2018-10-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-24|2018-10-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-17|2018-10-17]] - CANCELLED (one-time meeting clash for the whole team)<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-10|2018-10-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-03|2018-10-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-26|2018-09-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-19|2018-09-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-12|2018-09-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-05|2018-09-05]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-29|2018-08-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-22|2018-08-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-15|2018-08-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-08|2018-08-08]] -not cancelled - recording in airmo<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-01|2018-08-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-07-25|2018-07-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-07-18|2018-07-18]] -- [https://wiki.mozilla.org/Support/Weekly_Meetings/template New template] for using wiki as the agenda<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-07-11 2018-07-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-07-04 2018-07-04]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-06-27 2018-06-27]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-06-20 2018-06-20]<br />
*2018-06-13 CANCELLED ([https://wiki.mozilla.org/All_Hands/SanFrancisco2018 San Francisco All Hands])<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-06-06 2018-06-06]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-30 2018-05-30]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-23 2018-05-23]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-16 2018-05-16]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-09 2018-05-09]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-02 2018-05-02]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-25 2018-04-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-18 2018-04-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-11 2018-04-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-04 2018-04-04]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-28 2018-03-28]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-21 2018-03-21]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-14 2018-03-14]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-07 2018-03-07]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-28 2018-02-28]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-21 2018-02-21]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-14 2018-02-14]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-07 2018-02-07]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-31 2018-01-31]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-24 2018-01-24]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-17 2018-01-17]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-10 2018-01-10]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-03 2018-01-03]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2017 <br />
|-<br />
|<br />
'''''Meeting date format is YYYY-MM-DD'''''<br />
*2017-12-27 CANCELLED (Mozilla Holiday/Winter Break)<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-12-20 2017-12-20]<br />
*2017-12-13 CANCELLED ([https://wiki.mozilla.org/All_Hands/Austin Austin All Hands])<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-12-06 2017-12-06]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-29 2017-11-29]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-22 2017-11-22]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-15 2017-11-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-08 2017-11-08]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-01 2017-11-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-25 2017-10-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-18 2017-10-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-11 2017-10-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-04 2017-10-04]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-27 2017-09-27]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-20 2017-09-20]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-13 2017-09-13]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-06 2017-09-06]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-30 2017-08-30]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-23 2017-08-23]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-16 2017-08-16]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-09 2017-08-09]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-02 2017-08-02]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-26 2017-07-26]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-19 2017-07-19]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-12 2017-07-12]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-05 2017-07-05]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-28 2017-06-28] CANCELLED ([https://wiki.mozilla.org/All_Hands/SanFrancisco San Francisco All Hands])<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-21 2017-06-21]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-14 2017-06-14]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-07 2017-06-07]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-31 2017-05-31]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-24 2017-05-24]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-17 2017-05-17]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-10 2017-05-10]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-03 2017-05-03]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-26 2017-04-26]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-19 2017-04-19]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-12 2017-04-12]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-05 2017-04-05]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-29 2017-03-29] CANCELLED (team Work Week in Berlin)<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-22 2017-03-22] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-15 2017-03-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-08 2017-03-08] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-01 2017-03-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-22 2017-02-22]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-15 2017-02-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-08 2017-02-08]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-01 2017-02-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-25 2017-01-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-18 2017-01-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-11 2017-01-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-04 2017-01-04]<br />
<br />
|-<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2016 <br />
|-<br />
|<br />
'''''meeting date format is YYYY-MM-DD'''''<br />
*[[Support/Weekly_Meetings/Notes_2016-12-28|2016-12-28]]<br />
*[[Support/Weekly_Meetings/Notes_2016-12-21|2016-12-21]]<br />
*[[Support/Weekly_Meetings/Notes_2016-12-14|2016-12-14]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-12-07 2016-12-07] CANCELLED ([https://wiki.mozilla.org/All_Hands/2016_Hawaii Hawaii All Hands])<br />
*[[Support/Weekly_Meetings/Notes_2016-11-30|2016-11-30]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-23|2016-11-23]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-16|2016-11-16]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-09|2016-11-09]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-02|2016-11-02]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-26|2016-10-26]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-19|2016-10-19]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-12|2016-10-12]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-05|2016-10-05]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-09-28 2016-09-28]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-09-21 2016-09-21]<br />
*[[Support/Weekly_Meetings/Notes_2016-09-14|2016-09-14]]<br />
*[[Support/Weekly_Meetings/Notes_2016-09-07|2016-09-07]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-31|2016-08-31]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-24|2016-08-24]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-17|2016-08-17]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-10|2016-08-10]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-03|2016-08-03]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-27|2016-07-27]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-20|2016-07-20]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-13|2016-07-13]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-06|2016-07-06]]<br />
*[[Support/Weekly_Meetings/Notes_2016-06-29|2016-06-29]]<br />
*[[Support/Weekly_Meetings/Notes_2016-06-22|2016-06-22]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-06-15 2016-06-15] CANCELLED ([https://wiki.mozilla.org/All_Hands/2016_London London All Hands])<br />
*[[Support/Weekly_Meetings/Notes_2016-06-08|2016-06-08]]<br />
*[[Support/Weekly_Meetings/Notes_2016-06-01|2016-06-01]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-25|2016-05-25]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-18|2016-05-18]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-11|2016-05-11]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-04|2016-05-04]]<br />
*[[Support/Weekly_Meetings/Notes_2016-04-27|2016-04-27]]<br />
*[[Support/Weekly_Meetings/Notes_2016-04-20|2016-04-20]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-04-13 2016-04-13] CANCELLED (team meeting in Berlin)<br />
*[[Support/Weekly_Meetings/Notes_2016-04-06|2016-04-06]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-30 2016-03-30]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-23 2016-03-23] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-16 2016-03-16]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-09 2016-03-09] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-02 2016-03-02]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-22 2016-02-22]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-15 2016-02-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-08 2016-02-08]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-01 2016-02-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-25 2016-01-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-18 2016-01-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-11 2016-01-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-04 2016-01-04]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2015 <br />
|-<br />
|<br />
*'''HAPPY NEW YEAR 2016!'''<br />
*[[Support/Weekly_Meetings/Notes_2015-12-28|2015-12-28]]<br />
*[[Support/Weekly_Meetings/Notes_2015-12-21|2015-12-21]]<br />
*[[Support/Weekly_Meetings/Notes_2015-12-14|2015-12-14]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-30|2015-11-30]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-23|2015-11-23]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-16|2015-11-16]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-09|2015-11-09]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-02|2015-11-02]]<br />
*[[Support/Weekly_Meetings/Notes_2015-10-26|2015-10-26]]<br />
*[[Support/Weekly_Meetings/Notes_2015-10-19|2015-10-19]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2015-10-12 2015-10-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-10-05 2015-10-05]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-09-28 2015-09-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-09-21 2015-09-21]<br />
*2015-09-14 - CANCELLED<br />
*[https://old.etherpad-mozilla.org/sumo-2015-09-07 2015-09-07]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-31 2015-08-31]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-24 2015-08-24]<br />
*2015-08-17 - CANCELLED<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-03 2015-08-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-03 2015-08-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-27 2015-07-27]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-20 2015-07-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-13 2015-07-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-06 2015-07-06]<br />
*2015-06-29 - CANCELLED (due to All Hands recovery)<br />
*2015-06-22 - CANCELLED ([https://wiki.mozilla.org/All_Hands/2015_Whistler Whistler All Hands])<br />
*[https://old.etherpad-mozilla.org/sumo-2015-06-15 2015-06-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-06-08 2015-06-08] - Special "Tiles" edition<br />
*[https://old.etherpad-mozilla.org/sumo-2015-06-01 2015-06-01]<br />
*2015-05-25 - CANCELLED<br />
*[https://old.etherpad-mozilla.org/sumo-2015-05-18 2015-05-18]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-05-11 2015-05-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-05-04 2015-05-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-04-27 2015-04-27]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-04-20 2015-04-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-04-13 2015-04-13]<br />
*2015-04-06 - NO MEETING, EASTER BREAK<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-30 2015-03-30]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-23 2015-03-23]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-16 2015-03-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-09 2015-03-09] - Special "Crashes Talk" edition<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-02 2015-03-02]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-23 2015-02-23]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-16 2015-02-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-09 2015-02-09]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-02 2015-02-02]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-26 2015-01-26]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-19 2015-01-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-12 2015-01-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-05 2015-01-05]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2014 <br />
|-<br />
|<br />
*'''HAPPY NEW YEAR 2015!'''<br />
*[https://old.etherpad-mozilla.org/sumo-2014-12-22 2014-12-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-12-15 2014-12-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-24 2014-11-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-17 2014-11-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-10 2014-11-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-03 2014-11-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-27 2014-10-27] - No Meeting (Too many people are traveling or offline)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-20 2014-10-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-13 2014-10-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-06 2014-10-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-06 2014-10-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-29 2014-09-29]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-22 2014-09-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-15 2014-09-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-08 2014-09-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-25 2014-08-25]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-18 2014-08-18]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-11 2014-08-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-04 2014-08-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-07-28 2014-07-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-07-21 2014-07-21]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-07-14 2014-07-14]<br />
* 2014-07-07 - No Meeting (Engagement workweek)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-06-30 2014-06-30]<br />
* 2014-06-23 - No Meeting<br />
*'''Last Meeting:''' [https://old.etherpad-mozilla.org/sumo-2014-06-16 2014-06-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-06-09 2014-06-09]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-06-02 2014-06-02]<br />
*2014-05-26 - No Meeting (US Holiday)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-05-19 2014-05-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-05-12 2014-05-12]<br />
*2014-05-05 - No Meeting <br />
*[https://old.etherpad-mozilla.org/sumo-2014-04-28 2014-04-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-04-28 2014-04-28]<br />
*2014-04-21 - No Meeting (Easter Holidays)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-04-14 2014-04-14]<br />
*2014-04-07 - No Meeting <br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-31 2014-03-31]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-24 2014-03-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-17 2014-03-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-10 2014-03-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-03 2014-03-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-02-24 2014-02-24]<br />
*2014-02-17 - No Meeting (US Holiday) <br />
*[https://old.etherpad-mozilla.org/sumo-2014-02-10 2014-02-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-02-03 2014-02-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-01-27 2014-01-27]<br />
*2014-01-20 - No Meeting (US Holiday) <br />
*2014-01-13 - No Meeting (Engagement Summit) <br />
*[https://old.etherpad-mozilla.org/sumo-2014-01-06 2014-01-06]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2013 <br />
|-<br />
|<br />
*[https://old.etherpad-mozilla.org/sumo-2013-12-16 2013-12-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-12-09 2013-12-09]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-18 2013-12-02]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-18 2013-11-18]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-25 2013-11-25]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-11 2013-11-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-04 2013-11-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-10-28 2013-10-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-10-21 2013-10-21]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-10-14 2013-10-14]<br />
* 2013-10-07 - No Meeting (Mozilla Summit)<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-30 2013-09-30]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-23 2013-09-23]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-16 2013-09-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-09 2013-09-09]<br />
* 2013-09-02 - No Meeting (US Labor Day)<br />
* 2013-08-26 - No Meeting (SUMO staff workweek in Paris)<br />
*[https://old.etherpad-mozilla.org/sumo-2013-08-19 2013-08-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-08-12 2013-08-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-08-05 2013-08-05]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-29 2013-07-29]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-22 2013-07-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-15 2013-07-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-08 2013-07-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-01 2013-07-01]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-24 2013-06-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-17 2013-06-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-10 2013-06-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-03 2013-06-03]<br />
* 2013-05-27 - No Meeting - US Holiday<br />
* 2013-05-20 - No Meeting<br />
*[https://old.etherpad-mozilla.org/sumo-2013-05-13 2013-05-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-05-06 2013-05-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-29 2013-04-29]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-22 2013-04-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-15 2013-04-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-08 2013-04-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-01 2013-04-01]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-03-25 2013-03-25]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-03-11 2013-03-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-03-04 2013-03-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-02-25 2013-02-25]<br />
* 2013-02-18 - No Meeting - US Holiday<br />
*[https://old.etherpad-mozilla.org/sumo-2013-02-11 2013-02-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-02-04 2013-02-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-01-28 2013-01-28]<br />
* 2013-01-21 No meeting - US Holiday<br />
*[https://old.etherpad-mozilla.org/sumo-2013-01-14 2013-01-14]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-01-07 2013-01-07]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2012 <br />
|-<br />
|<br />
*[https://old.etherpad-mozilla.org/sumo-2012-12-17 2012-12-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-12-10 2012-12-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-12-03 2012-12-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-26 2012-11-26]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-19 2012-11-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-12 2012-11-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-05 2012-11-05]<br />
*2012-10-29 - No Meeting<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-22 2012-10-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-15 2012-10-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-08 2012-10-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-01 2012-10-01]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-09-24 2012-09-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-09-17 2012-09-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-09-10 2012-09-10]<br />
*2012-09-03 - No Meeting, U.S. Holiday<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-27 2012-08-27]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-20 2012-08-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-13 2012-08-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-06 2012-08-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-07-30 2012-07-30]<br />
*[[Support/Weekly_Meetings/Notes_2012-07-23|2012-07-23]]<br />
*2012-07-16 - No Meeting<br />
*2012-07-09 - No Meeting<br />
*[[Support/Weekly_Meetings/Notes_2012-07-02|2012-07-02]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-25|2012-06-25]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-18|2012-06-18]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-11|2012-06-11]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-04|2012-06-04]]<br />
*2012-05-28 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Notes_2012-05-21|2012-05-21]]<br />
*[[Support/Weekly_Meetings/Notes_2012-05-14|2012-05-14]]<br />
*[[Support/Weekly_Meetings/Notes_2012-05-07|2012-05-07]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-30|2012-04-30]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-23|2012-04-23]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-16|2012-04-16]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-09|2012-04-09]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-02|2012-04-02]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-26|2012-03-26]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-19|2012-03-19]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-12|2012-03-12]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-05|2012-03-05]]<br />
*[[Support/Weekly_Meetings/Notes_2012-02-27|2012-02-27]]<br />
*2012-02-20 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Notes_2012-02-13|2012-02-13]]<br />
*[[Support/Weekly_Meetings/Notes_2012-02-06|2012-02-06]]<br />
*[[Support/Weekly_Meetings/Notes_2012-01-30|2012-01-30]]<br />
*[[Support/Weekly_Meetings/Notes_2012-01-23|2012-01-23]]<br />
*2012-01-16 - No Meeting - Holiday <br />
*[[Support/Weekly_Meetings/Notes_2012-01-09|2012-01-09]]<br />
*2012-01-02 - No Meeting - Holiday<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2011 <br />
|-<br />
|<br />
*2011-12-26 - No Meeting - Holiday<br />
*[[Support/Weekly_Meetings/Notes_2011-12-19|2011-12-19]]<br />
*[[Support/Weekly_Meetings/Notes_2011-12-12|2011-12-12]]<br />
*2011-12-05 - No Meeting - SUMO team week<br />
*[[Support/Weekly_Meetings/Notes_2011-11-28|2011-11-28]]<br />
*2011-11-21 - No Meeting - Mozcamp Asia<br />
*2011-11-14 - No Meeting - Mozcamp Europe<br />
*[[Support/Weekly_Meetings/Notes_2011-11-07|2011-11-07]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-31|2011-10-31]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-24|2011-10-24]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-17|2011-10-17]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-10|2011-10-10]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-03|2011-10-03]] <== Agenda now becomes Notes/Minutes<br />
*[[Support/Weekly_Meetings/Agenda_2011-09-26|2011-09-26]] - [[Support/Weekly_Meetings/Minutes_2011-09-26|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-09-19|2011-09-19]] - [[Support/Weekly_Meetings/Minutes_2011-09-19|Minutes]]<br />
*2011-09-12 - No Meeting - Mozilla All-Hands week<br />
*2011-09-05 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-29|2011-08-29]] - [[Support/Weekly_Meetings/Minutes_2011-08-29|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-22|2011-08-22]] - [[Support/Weekly_Meetings/Minutes_2011-08-22|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-15|2011-08-15]] - [[Support/Weekly_Meetings/Minutes_2011-08-15|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-08|2011-08-08]] - [[Support/Weekly_Meetings/Minutes_2011-08-08|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-01|2011-08-01]] - [[Support/Weekly_Meetings/Minutes_2011-08-01|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-25|2011-07-25]] - [[Support/Weekly_Meetings/Minutes_2011-07-25|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-18|2011-07-18]] - [[Support/Weekly_Meetings/Minutes_2011-07-18|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-11|2011-07-11]] - [[Support/Weekly_Meetings/Minutes_2011-07-11|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-27|2011-06-27]] - [[Support/Weekly_Meetings/Minutes_2011-06-27|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-20|2011-06-20]] - [[Support/Weekly_Meetings/Minutes_2011-06-20|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-13|2011-06-13]] - [[Support/Weekly_Meetings/Minutes_2011-06-13|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-06|2011-06-06]] - [[Support/Weekly_Meetings/Minutes_2011-06-06|Minutes]]<br />
*2011-05-30 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-23|2011-05-23]] - [[Support/Weekly_Meetings/Minutes_2011-05-23|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-16|2011-05-16]] - [[Support/Weekly_Meetings/Minutes_2011-05-16|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-09|2011-05-09]] - [[Support/Weekly_Meetings/Minutes_2011-05-09|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-02|2011-05-02]] - [[Support/Weekly_Meetings/Minutes_2011-05-02|Minutes]]<br />
*2011-04-25 - No Meeting - European Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-04-18|2011-04-18]] - [[Support/Weekly_Meetings/Minutes_2011-04-18|Minutes]]<br />
*2011-04-11 - No Meeting - Travel<br />
*2011-04-04 - No Meeting - All hands week<br />
*2011-03-28 - No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-21|2011-03-21]] - [[Support/Weekly_Meetings/Minutes_2011-03-21|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-14|2011-03-14]] - [[Support/Weekly_Meetings/Minutes_2011-03-14|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-07|2011-03-07]] - [[Support/Weekly_Meetings/Minutes_2011-03-07|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-28|2011-02-28]] - [[Support/Weekly_Meetings/Minutes_2011-02-28|Minutes]]<br />
*2011-02-21 - President's Day (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-14|2011-02-14]] - [[Support/Weekly_Meetings/Minutes_2011-02-14|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-07|2011-02-07]] - [[Support/Weekly_Meetings/Minutes_2011-02-07|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-31|2011-01-31]] - [[Support/Weekly_Meetings/Minutes_2010-01-31|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-24|2011-01-24]] - [[Support/Weekly_Meetings/Minutes_2010-01-24|Minutes]]<br />
* 2011-01-17 - US Holiday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-10|2011-01-10]] - [[Support/Weekly_Meetings/Minutes_2010-01-10|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-03|2011-01-03]] - [[Support/Weekly_Meetings/Minutes_2010-01-03|Minutes]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2010 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2010-12-06|2010-12-06]] - [[Support/Weekly_Meetings/Minutes_2010-12-06|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-29|2010-11-29]] - [[Support/Weekly_Meetings/Minutes_2010-11-29|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-22|2010-11-22]] - [[Support/Weekly_Meetings/Minutes_2010-11-22|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-15|2010-11-15]] - [[Support/Weekly_Meetings/Minutes_2010-11-15|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-08|2010-11-08]] - [[Support/Weekly_Meetings/Minutes_2010-11-08|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-01|2010-11-01]] - [[Support/Weekly_Meetings/Minutes_2010-11-01|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-25|2010-10-25]] - [[Support/Weekly_Meetings/Minutes_2010-10-25|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-18|2010-10-18]] - [[Support/Weekly_Meetings/Minutes_2010-10-18|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-11|2010-10-11]] - [[Support/Weekly_Meetings/Minutes_2010-10-11|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-04|2010-10-04]] - [[Support/Weekly_Meetings/Minutes_2010-10-04|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-27|2010-09-27]] - [[Support/Weekly_Meetings/Minutes_2010-09-27|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-20|2010-09-20]] - [[Support/Weekly_Meetings/Minutes_2010-09-20|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-13|2010-09-13]] - [[Support/Weekly_Meetings/Minutes_2010-09-13|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-06|2010-09-06]] - [[Support/Weekly_Meetings/Minutes_2010-09-06|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-30|2010-08-30]] - [[Support/Weekly_Meetings/Minutes_2010-08-30|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-23|2010-08-23]] - [[Support/Weekly_Meetings/Minutes_2010-08-23|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-16|2010-08-16]] - [[Support/Weekly_Meetings/Minutes_2010-08-16|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-09|2010-08-09]] - [[Support/Weekly_Meetings/Minutes_2010-08-09|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-02|2010-08-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-07-26|2010-07-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-07-19|2010-07-19]]<br />
*2010-07-12 - (returning from Moz10) No Meeting<br />
*2010-07-05 - (traveling to Moz10) No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-28|2010-06-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-21|2010-06-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-14|2010-06-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-07|2010-06-07]]<br />
*2010-05-31 - No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-24|2010-05-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-17|2010-05-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-10|2010-05-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-03|2010-05-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-26|2010-04-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-19|2010-04-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-12|2010-04-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-07|2010-04-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-29|2010-03-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-22|2010-03-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-15|2010-03-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-08|2010-03-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-01|2010-03-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-23|2010-02-23]] - (Moved from 02-22)<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-16|2010-02-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-08|2010-02-08]] - No meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-01|2010-02-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-25|2010-01-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-11|2010-01-11]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-04|2010-01-04]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2009 <br />
|-<br />
|<br />
*2009-12-28 - No meeting<br />
*[[Support/Weekly_Meetings/Agenda_2009-12-21|2009-12-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-12-14|2009-12-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-30|2009-11-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-23|2009-11-23]]<br />
*2009-11-16 - Traveling back from FSCONS (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-09|2009-11-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-02|2009-11-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-26|2009-10-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-19|2009-10-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-12|2009-10-12]]<br />
*2009-10-05 - Traveling back from EU MozCamp 2009 (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-28|2009-09-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-21|2009-09-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-14|2009-09-14]]<br />
* 2009-09-07 - Labor Day (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-31|2009-08-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-24|2009-08-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-17|2009-08-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-10|2009-08-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-03|2009-08-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-27|2009-07-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-20|2009-07-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-13|2009-07-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-06|2009-07-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-29|2009-06-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-22|2009-06-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-15|2009-06-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-08|2009-06-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-01|2009-06-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-25|2009-05-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-18|2009-05-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-11|2009-05-11]]<br />
*2009-05-04 - Travel (No Meeting)<br />
*2009-04-27 - Mozilla All Hands (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-04-20|2009-04-20]]<br />
*2009-04-13 - Easter Monday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-04-06|2009-04-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-30|2009-03-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-23|2009-03-23]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-16|2009-03-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-09|2009-03-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-02|2009-03-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-02-23|2009-02-23]]<br />
*2009-02-16 - President's Day (No Meeting)<br />
*2009-02-09 - Travel (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-02-02|2009-02-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-26|2009-01-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-12|2009-01-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-05|2009-01-05]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2008 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-29|2008-12-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-22|2008-12-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-15|2008-12-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-08|2008-12-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-01|2008-12-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-24|2008-11-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-17|2008-11-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-10|2008-11-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-03|2008-11-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-20|2008-10-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-13|2008-10-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-06|2008-10-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-29|2008-09-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-22|2008-09-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-15|2008-09-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-08|2008-09-08]]<br />
*2008-09-01 - USA Holiday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2008-08-25|2008-08-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-21|2008-07-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-14|2008-07-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-07|2008-07-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-30|2008-06-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-23|2008-06-23]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-16|2008-06-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-09|2008-06-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-26|2008-05-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-19|2008-05-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-12|2008-05-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-05|2008-05-05]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-28|2008-04-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-21|2008-04-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-14|2008-04-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-07|2008-04-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-31|2008-03-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-24|2008-03-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-17|2008-03-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-10|2008-03-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-03|2008-03-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-18|2008-02-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-11|2008-02-11]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-04|2008-02-04]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-28|2008-01-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-14|2008-01-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-07|2008-01-07]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2007 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-17|2007-12-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-10|2007-12-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-04|2007-12-04]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-27|2007-11-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-22|2007-11-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-15|2007-11-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-08|2007-11-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-25|2007-10-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-18|2007-10-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-12|2007-10-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-04|2007-10-04]]<br />
|}</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2020-01-15&diff=1222437Support/Weekly Meetings/Agenda 2020-01-152020-01-16T20:09:07Z<p>Alice Wyman: /* PLATFORM UPDATES */ links to SUMO contributor and discourse threads for dashboard feedback</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=Pmh5p4KcCu0 Watch the meeting live via YouTube]<br />
* [https://mzl.la/sumo-2020-01-15 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
* [https://t.me/mozsumo @mozsumo] - Telegram channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Giulia<br />
* Roland ([https://support.mozilla.org/en-US/user/rtanglao rtanglao])<br />
* Lucy<br />
* Ruben<br />
* Luna (bittin) <br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Thanks for everyone taking part in the interview with Context Partner (Yamama, Piere, Paul, Lidya, and Jens)<br />
# <br />
#<br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# <br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# Community portal news (Lucy and Ruben)<br />
# <br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# Firefox 72 updates - [roland] I only see one potential issue: Pocket in German for some folksis only display 1 row instead of four rows: {{bug|1608656}}<br />
#<br />
<br />
==== PLATFORM UPDATES ====<br />
# Any update on [https://support.mozilla.org/en-US/forums/contributors/713832 providing a funnel for users can't use a Firefox account]? (cilias)<br />
# Contributor dashboard. Let me know if you're using it.<br />
#* Related [https://support.mozilla.org/en-US/forums/contributors/713879 SUMO contributors] and [https://discourse.mozilla.org/t/are-you-using-any-of-the-contributor-metrics-in-kitsune/52070 Mozilla Discourse] threads for feedback on dashboards used. (aw)<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
# <br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2019-12-18&diff=1221499Support/Weekly Meetings/Agenda 2019-12-182019-12-18T19:42:43Z<p>Alice Wyman: /* KNOWLEDGE BASE AND LOCALIZATION */ can't open link (needs permission)</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=wKXw648VZO8 Watch the meeting live via YouTube]<br />
* [https://mzl.la/sumo-2019-12-18 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
* [https://t.me/mozsumo @mozsumo] - Telegram channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Giulia<br />
* JR <br />
* Luna (bittin)<br />
* Roland ([https://support.mozilla.org/en-US/user/rtanglao rtanglao])<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Thank you for everyone participating in the SUMO Sprint campaign<br />
# <br />
#<br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# <br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# Please say hi to [https://blog.mozilla.org/sumo/2019/12/18/introducing-joel-johnson/ JR] and [https://support.mozilla.org/en-US/forums/contributors/713811 Evelyn]<br />
# <br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# Firefox 71 updates ([https://support.mozilla.org/en-US/forums/contributors/713793?last=77191 thread]) - nothing major, nothing new, picture in picture issues for some, old versions of comodo firewall and anti-virus crash firefox<br />
# [https://support.mozilla.org/en-US/forums/contributors/713824?last=77240 Hubs' KB Articles]<br />
<br />
==== PLATFORM UPDATES ====<br />
# [https://support.mozilla.org/en-US/forums/contributors/713832?last=77272 Where do users go for help when they can't use a Firefox account?]<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# [https://docs.google.com/forms/d/e/1FAIpQLSeC__3C9iCZl0efQHobL0gil-3kEQLrUBozFDSb4jTYFRCpIw/viewform?usp=sf_link Please, help me finding outdated articles on our starting guide for contributors!]<-- ''I can't open this google doc link (need permission?)... AliceWyman''<br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
# <br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2019-10-23&diff=1219516Support/Weekly Meetings/Agenda 2019-10-232019-10-27T16:52:45Z<p>Alice Wyman: updated AirMozilla link to https://mzl.la/sumo-2019-10-23</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/3241778647 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=Z2IOoXJRTGE Watch the meeting live via YouTube]<br />
* [https://mzl.la/sumo-2019-10-23 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
* [https://t.me/mozsumo @mozsumo] - Telegram channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Giulia<br />
* Roland ([https://support.mozilla.org/en-US/user/rtanglao rtanglao] on kitsune)<br />
* Hermina Condei, Product Manager for people.mozilla.org<br />
* Patrick McClard<br />
* Luna (bittin)<br />
* Paul ([https://support.mozilla.org/en-US/user/Seburo Seburo] on Kitsune)<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Artist, who this week had being working till really late hours to help us deliver localized content!<br />
# Seburo, and all the other volunteers who are participating and helping out at Mozfest! You are amazing!<br />
#<br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# AndroAndross, welcome! [https://support.mozilla.org/en-US/forums/buddies/713717?last=76851#post-76851 Post on SUMO]<br />
# mbcjspy, welcome! [https://support.mozilla.org/en-US/forums/buddies/713708?last=76812 Post on SUMO]<br />
# Harry, welcome! [https://support.mozilla.org/en-US/forums/buddies/713706?last=76804 Post on SUMO]<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# [https://discourse.mozilla.org/t/sumo-community-meeting-planning/46298 SUMO Community Meeting content planning], remember to suggest the guests you would like to see on our Community calls!<br />
# [https://www.surveygizmo.com/s3/5189403/SUMO-Contributor-Survey SUMO Community survey]: there is time until the 1st of November to fill it!<br />
<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# Firefox 70 SUMO Sprint is here! [https://events.mozilla.org/firefox70sumosprint Join us] and get involved on this release.<br />
# Please, read the release notes for [https://support.mozilla.org/en-US/forums/contributors/713713?last=76832 Firefox 70] and [https://support.mozilla.org/en-US/forums/contributors/713714?last=76848 Firefox for Android 68.2]<br />
<br />
==== PLATFORM UPDATES ====<br />
# people.mozilla.org is here! What is it? Who will be using it?<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
# <br />
#<br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
# <br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2019-10-23&diff=1219515Support/Weekly Meetings/Agenda 2019-10-232019-10-27T16:46:04Z<p>Alice Wyman: fixed YouTube link to Oct 23, 2019 meeting</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/3241778647 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=Z2IOoXJRTGE Watch the meeting live via YouTube]<br />
* [https://mzl.la/sumo-2019-10-09 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
* [https://t.me/mozsumo @mozsumo] - Telegram channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Giulia<br />
* Roland ([https://support.mozilla.org/en-US/user/rtanglao rtanglao] on kitsune)<br />
* Hermina Condei, Product Manager for people.mozilla.org<br />
* Patrick McClard<br />
* Luna (bittin)<br />
* Paul ([https://support.mozilla.org/en-US/user/Seburo Seburo] on Kitsune)<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Artist, who this week had being working till really late hours to help us deliver localized content!<br />
# Seburo, and all the other volunteers who are participating and helping out at Mozfest! You are amazing!<br />
#<br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# AndroAndross, welcome! [https://support.mozilla.org/en-US/forums/buddies/713717?last=76851#post-76851 Post on SUMO]<br />
# mbcjspy, welcome! [https://support.mozilla.org/en-US/forums/buddies/713708?last=76812 Post on SUMO]<br />
# Harry, welcome! [https://support.mozilla.org/en-US/forums/buddies/713706?last=76804 Post on SUMO]<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# [https://discourse.mozilla.org/t/sumo-community-meeting-planning/46298 SUMO Community Meeting content planning], remember to suggest the guests you would like to see on our Community calls!<br />
# [https://www.surveygizmo.com/s3/5189403/SUMO-Contributor-Survey SUMO Community survey]: there is time until the 1st of November to fill it!<br />
<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# Firefox 70 SUMO Sprint is here! [https://events.mozilla.org/firefox70sumosprint Join us] and get involved on this release.<br />
# Please, read the release notes for [https://support.mozilla.org/en-US/forums/contributors/713713?last=76832 Firefox 70] and [https://support.mozilla.org/en-US/forums/contributors/713714?last=76848 Firefox for Android 68.2]<br />
<br />
==== PLATFORM UPDATES ====<br />
# people.mozilla.org is here! What is it? Who will be using it?<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
# <br />
#<br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
# <br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2019-09-04&diff=1217503Support/Weekly Meetings/Agenda 2019-09-042019-09-06T20:51:08Z<p>Alice Wyman: /* PLATFORM UPDATES */ SUMO Platform Roadmap links</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/3241778647 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=GuENaOhZWw8 Watch the meeting live via YouTube]<br />
* [https://onlinexperiences.com/Launch/Event.htm?ShowKey=44908&DisplayItem=E341599 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Giulia<br />
* Roland ([https://support.mozilla.org/en-US/user/rtanglao rtanglao] on kitsune)<br />
* Paul (https://support.mozilla.org/en-US/user/Seburo)<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# [https://support.mozilla.org/en-US/user/jhonatasrm Jhonatas] and [https://support.mozilla.org/en-US/user/ComputerWhiz Wesley], and [https://addons.mozilla.org/es/firefox/user/15142745/ Mozilla Brazil] for the [https://addons.mozilla.org/es/firefox/addon/sumo-live-helper-/ awesome addon] that they created. <br />
# <br />
# <br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# Welcome to [https://support.mozilla.org/en-US/user/RJ_Hsiao RJ Hsiao], [https://support.mozilla.org/en-US/user/contact15 Danny], and lots of others that we probably miss..<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# Community Meeting Survey results<br />
#<br />
#<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# [https://discourse.mozilla.org/t/rsvp-open-firefox-69-sumo-sprint/44127 Firefox 69 SUMO Sprint] has been started<br />
# If you see any Firefox Desktop 69 issues please add them to the [https://support.mozilla.org/en-US/forums/contributors/713636?last=76531 FF69 Contributor Forum thread]<br />
==== PLATFORM UPDATES ====<br />
# Support.mozilla.org updates from Madalina<br />
#* Here's the [https://app.productplan.com/p/UJazNvHDlwzGDylaBQid7AxEhOOnE5yd SUMO Platform Roadmap] Madalina discussed. It's linked from [https://blog.mozilla.org/sumo/2019/06/07/sumo-platform-roadmap/ this blog post]. (AliceWyman)<br />
# Respond Tool updates from Madalina.<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# [https://discourse.mozilla.org/t/bengali-locales-merging-bn-in-and-bn-bd/44554/2 Bengali locales merging]<br />
# <br />
#<br />
<br />
==== SUPPORT FORUM ====<br />
# [https://github.com/mozilla/kitsune/issues/3877 Account deletion issue] <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
# <br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2019-08-07&diff=1216136Support/Weekly Meetings/Agenda 2019-08-072019-08-07T18:19:57Z<p>Alice Wyman: How to personalized reply from common responses] (Josh and Jeremy) Google Doc permission needed (?)</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/3241778647 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=IWQSLOk7Nog Watch the meeting live via YouTube]<br />
* [https://www.youtube.com/watch?v=IWQSLOk7Nog AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Konstantina<br />
* Roland (rtanglao on SUMO)<br />
* Giulia<br />
<br />
== AGENDA ==<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
#<br />
# <br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# Welcome Giulia to the SUMO community \o/<br />
# <br />
# <br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# <br />
# <br />
# <br />
# <br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# <br />
# <br />
<br />
==== PLATFORM UPDATES ====<br />
# [https://docs.google.com/document/d/1dtTS0hAIYyf9JWoqPc_S2tg2XmdptVYI06koGCZwiXc/edit?usp=sharing How to personalized reply from common responses] (Josh and Jeremy) <br>^ I need permission to access the google doc (AliceWyman)<br />
# <br />
#<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
# <br />
#<br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=User:Alice_Wyman&diff=1208443User:Alice Wyman2019-03-04T21:12:33Z<p>Alice Wyman: added SUMO profile link</p>
<hr />
<div>[https://support.mozilla.org/ SUMO] profile: https://support.mozilla.org/user/AliceWyman</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support:Community_Calls&diff=1208441Support:Community Calls2019-03-04T20:58:51Z<p>Alice Wyman: /* Meeting Details */ linkified Air Mozilla; etherpad -> meeting notes; other edits</p>
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<div>==Meeting Details==<br />
Wednesdays (meeting duration approx. 30 minutes) at:<br />
<br>(Previously was Mondays up to 2016-02-22)<br />
*9:00 PT<br />
*11:00 CST<br />
*12:00 EST<br />
*17:00 UTC<br />
*18:00 CET<br />
*22:30 IST<br />
<br />
'''PLEASE NOTE''' Daylight Saving Time may affect the starting time of the meeting, depending on your time zone and region.<br />
Please check the following pages for more details:<br />
*http://www.timeanddate.com/time/dst/<br />
*https://www.timeanddate.com/time/dst/2017.html<br />
*http://www.timeanddate.com/time/dst/2016.html<br />
*http://www.timeanddate.com/time/dst/2015.html<br />
<br />
<br />
Phone call details:<br />
* California: 1-650-903-0800, pin 2 then 8437 then #<br />
* Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
* Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
Participate in the video:<br />
*[https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 SUMO Video room link] (You'll have to download and install the Vidyo Desktop client)<br />
<br />
Stream the meeting:<br />
*[https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4 Watch the meeting live]<br />
* Recordings may be available on '''[https://air.mozilla.org/ Air Mozilla]'''.<br />
**The '''live''' meeting should also be available on Air Mozilla. <br>Please check the meeting notes for the actual link for a specific meeting. <br />
<br />
irc.mozilla.org: [https://kiwiirc.com/client/irc.mozilla.org/sumo #sumo] <== Click the link to use web-based chat<br />
<br />
==Notes==<br />
<br />
'''[https://wiki.mozilla.org/Support/Weekly_Meetings/template New template] for using wiki as the agenda.'''<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2019 <br />
|-<br />
|<br />
'''''Meeting date format is YYYY-MM-DD'''''<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-27|2019-02-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-20|2019-02-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-13|2019-02-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-02-06|2019-02-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-30|2019-01-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-24|2019-01-24]]<br />
*2019-01-23 - MOVED TO 24th<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-16|2019-01-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-09|2019-01-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2019-01-02|2019-01-02]] - READ ONLY (team mostly AFK/PTO) (Mozilla New years holiday break)<br />
|}<br />
<br />
{| class="wikitable collapsible" style="width: 100%"<br />
! 2018 <br />
|-<br />
|<br />
'''''Meeting date format is YYYY-MM-DD'''''<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-26|2018-12-26]] - READ ONLY (Mozilla winter xmas holiday break)<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-19|2018-12-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-12|2018-12-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-12-05|2018-12-05]] - READ ONLY (team at All-Hands)<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-28|2018-11-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-21|2018-11-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-14|2018-11-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-11-07|2018-11-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-31|2018-10-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-24|2018-10-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-17|2018-10-17]] - CANCELLED (one-time meeting clash for the whole team)<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-10|2018-10-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-10-03|2018-10-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-26|2018-09-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-19|2018-09-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-12|2018-09-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-09-05|2018-09-05]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-29|2018-08-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-22|2018-08-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-15|2018-08-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-08|2018-08-08]] -not cancelled - recording in airmo<br />
*[[Support/Weekly_Meetings/Agenda_2018-08-01|2018-08-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-07-25|2018-07-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2018-07-18|2018-07-18]] -- [https://wiki.mozilla.org/Support/Weekly_Meetings/template New template] for using wiki as the agenda<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-07-11 2018-07-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-07-04 2018-07-04]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-06-27 2018-06-27]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-06-20 2018-06-20]<br />
*2018-06-13 CANCELLED ([https://wiki.mozilla.org/All_Hands/SanFrancisco2018 San Francisco All Hands])<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-06-06 2018-06-06]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-30 2018-05-30]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-23 2018-05-23]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-16 2018-05-16]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-09 2018-05-09]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-05-02 2018-05-02]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-25 2018-04-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-18 2018-04-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-11 2018-04-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-04-04 2018-04-04]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-28 2018-03-28]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-21 2018-03-21]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-14 2018-03-14]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-03-07 2018-03-07]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-28 2018-02-28]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-21 2018-02-21]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-14 2018-02-14]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-02-07 2018-02-07]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-31 2018-01-31]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-24 2018-01-24]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-17 2018-01-17]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-10 2018-01-10]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2018-01-03 2018-01-03]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2017 <br />
|-<br />
|<br />
'''''Meeting date format is YYYY-MM-DD'''''<br />
*2017-12-27 CANCELLED (Mozilla Holiday/Winter Break)<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-12-20 2017-12-20]<br />
*2017-12-13 CANCELLED ([https://wiki.mozilla.org/All_Hands/Austin Austin All Hands])<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-12-06 2017-12-06]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-29 2017-11-29]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-22 2017-11-22]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-15 2017-11-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-08 2017-11-08]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-11-01 2017-11-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-25 2017-10-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-18 2017-10-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-11 2017-10-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-10-04 2017-10-04]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-27 2017-09-27]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-20 2017-09-20]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-13 2017-09-13]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-09-06 2017-09-06]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-30 2017-08-30]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-23 2017-08-23]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-16 2017-08-16]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-09 2017-08-09]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-08-02 2017-08-02]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-26 2017-07-26]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-19 2017-07-19]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-12 2017-07-12]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-07-05 2017-07-05]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-28 2017-06-28] CANCELLED ([https://wiki.mozilla.org/All_Hands/SanFrancisco San Francisco All Hands])<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-21 2017-06-21]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-14 2017-06-14]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-06-07 2017-06-07]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-31 2017-05-31]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-24 2017-05-24]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-17 2017-05-17]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-10 2017-05-10]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-05-03 2017-05-03]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-26 2017-04-26]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-19 2017-04-19]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-12 2017-04-12]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-04-05 2017-04-05]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-29 2017-03-29] CANCELLED (team Work Week in Berlin)<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-22 2017-03-22] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-15 2017-03-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-08 2017-03-08] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-03-01 2017-03-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-22 2017-02-22]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-15 2017-02-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-08 2017-02-08]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-02-01 2017-02-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-25 2017-01-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-18 2017-01-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-11 2017-01-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2017-01-04 2017-01-04]<br />
<br />
|-<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2016 <br />
|-<br />
|<br />
'''''meeting date format is YYYY-MM-DD'''''<br />
*[[Support/Weekly_Meetings/Notes_2016-12-28|2016-12-28]]<br />
*[[Support/Weekly_Meetings/Notes_2016-12-21|2016-12-21]]<br />
*[[Support/Weekly_Meetings/Notes_2016-12-14|2016-12-14]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-12-07 2016-12-07] CANCELLED ([https://wiki.mozilla.org/All_Hands/2016_Hawaii Hawaii All Hands])<br />
*[[Support/Weekly_Meetings/Notes_2016-11-30|2016-11-30]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-23|2016-11-23]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-16|2016-11-16]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-09|2016-11-09]]<br />
*[[Support/Weekly_Meetings/Notes_2016-11-02|2016-11-02]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-26|2016-10-26]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-19|2016-10-19]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-12|2016-10-12]]<br />
*[[Support/Weekly_Meetings/Notes_2016-10-05|2016-10-05]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-09-28 2016-09-28]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-09-21 2016-09-21]<br />
*[[Support/Weekly_Meetings/Notes_2016-09-14|2016-09-14]]<br />
*[[Support/Weekly_Meetings/Notes_2016-09-07|2016-09-07]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-31|2016-08-31]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-24|2016-08-24]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-17|2016-08-17]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-10|2016-08-10]]<br />
*[[Support/Weekly_Meetings/Notes_2016-08-03|2016-08-03]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-27|2016-07-27]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-20|2016-07-20]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-13|2016-07-13]]<br />
*[[Support/Weekly_Meetings/Notes_2016-07-06|2016-07-06]]<br />
*[[Support/Weekly_Meetings/Notes_2016-06-29|2016-06-29]]<br />
*[[Support/Weekly_Meetings/Notes_2016-06-22|2016-06-22]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-06-15 2016-06-15] CANCELLED ([https://wiki.mozilla.org/All_Hands/2016_London London All Hands])<br />
*[[Support/Weekly_Meetings/Notes_2016-06-08|2016-06-08]]<br />
*[[Support/Weekly_Meetings/Notes_2016-06-01|2016-06-01]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-25|2016-05-25]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-18|2016-05-18]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-11|2016-05-11]]<br />
*[[Support/Weekly_Meetings/Notes_2016-05-04|2016-05-04]]<br />
*[[Support/Weekly_Meetings/Notes_2016-04-27|2016-04-27]]<br />
*[[Support/Weekly_Meetings/Notes_2016-04-20|2016-04-20]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-04-13 2016-04-13] CANCELLED (team meeting in Berlin)<br />
*[[Support/Weekly_Meetings/Notes_2016-04-06|2016-04-06]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-30 2016-03-30]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-23 2016-03-23] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-16 2016-03-16]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-09 2016-03-09] <br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-03-02 2016-03-02]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-22 2016-02-22]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-15 2016-02-15]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-08 2016-02-08]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-02-01 2016-02-01]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-25 2016-01-25]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-18 2016-01-18]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-11 2016-01-11]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2016-01-04 2016-01-04]<br />
|}<br />
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{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2015 <br />
|-<br />
|<br />
*'''HAPPY NEW YEAR 2016!'''<br />
*[[Support/Weekly_Meetings/Notes_2015-12-28|2015-12-28]]<br />
*[[Support/Weekly_Meetings/Notes_2015-12-21|2015-12-21]]<br />
*[[Support/Weekly_Meetings/Notes_2015-12-14|2015-12-14]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-30|2015-11-30]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-23|2015-11-23]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-16|2015-11-16]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-09|2015-11-09]]<br />
*[[Support/Weekly_Meetings/Notes_2015-11-02|2015-11-02]]<br />
*[[Support/Weekly_Meetings/Notes_2015-10-26|2015-10-26]]<br />
*[[Support/Weekly_Meetings/Notes_2015-10-19|2015-10-19]]<br />
*[https://public.etherpad-mozilla.org/p/sumo-2015-10-12 2015-10-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-10-05 2015-10-05]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-09-28 2015-09-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-09-21 2015-09-21]<br />
*2015-09-14 - CANCELLED<br />
*[https://old.etherpad-mozilla.org/sumo-2015-09-07 2015-09-07]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-31 2015-08-31]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-24 2015-08-24]<br />
*2015-08-17 - CANCELLED<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-03 2015-08-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-08-03 2015-08-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-27 2015-07-27]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-20 2015-07-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-13 2015-07-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-07-06 2015-07-06]<br />
*2015-06-29 - CANCELLED (due to All Hands recovery)<br />
*2015-06-22 - CANCELLED ([https://wiki.mozilla.org/All_Hands/2015_Whistler Whistler All Hands])<br />
*[https://old.etherpad-mozilla.org/sumo-2015-06-15 2015-06-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-06-08 2015-06-08] - Special "Tiles" edition<br />
*[https://old.etherpad-mozilla.org/sumo-2015-06-01 2015-06-01]<br />
*2015-05-25 - CANCELLED<br />
*[https://old.etherpad-mozilla.org/sumo-2015-05-18 2015-05-18]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-05-11 2015-05-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-05-04 2015-05-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-04-27 2015-04-27]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-04-20 2015-04-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-04-13 2015-04-13]<br />
*2015-04-06 - NO MEETING, EASTER BREAK<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-30 2015-03-30]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-23 2015-03-23]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-16 2015-03-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-09 2015-03-09] - Special "Crashes Talk" edition<br />
*[https://old.etherpad-mozilla.org/sumo-2015-03-02 2015-03-02]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-23 2015-02-23]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-16 2015-02-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-09 2015-02-09]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-02-02 2015-02-02]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-26 2015-01-26]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-19 2015-01-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-12 2015-01-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2015-01-05 2015-01-05]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2014 <br />
|-<br />
|<br />
*'''HAPPY NEW YEAR 2015!'''<br />
*[https://old.etherpad-mozilla.org/sumo-2014-12-22 2014-12-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-12-15 2014-12-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-24 2014-11-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-17 2014-11-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-10 2014-11-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-11-03 2014-11-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-27 2014-10-27] - No Meeting (Too many people are traveling or offline)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-20 2014-10-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-13 2014-10-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-06 2014-10-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-10-06 2014-10-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-29 2014-09-29]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-22 2014-09-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-15 2014-09-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-09-08 2014-09-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-25 2014-08-25]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-18 2014-08-18]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-11 2014-08-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-08-04 2014-08-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-07-28 2014-07-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-07-21 2014-07-21]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-07-14 2014-07-14]<br />
* 2014-07-07 - No Meeting (Engagement workweek)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-06-30 2014-06-30]<br />
* 2014-06-23 - No Meeting<br />
*'''Last Meeting:''' [https://old.etherpad-mozilla.org/sumo-2014-06-16 2014-06-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-06-09 2014-06-09]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-06-02 2014-06-02]<br />
*2014-05-26 - No Meeting (US Holiday)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-05-19 2014-05-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-05-12 2014-05-12]<br />
*2014-05-05 - No Meeting <br />
*[https://old.etherpad-mozilla.org/sumo-2014-04-28 2014-04-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-04-28 2014-04-28]<br />
*2014-04-21 - No Meeting (Easter Holidays)<br />
*[https://old.etherpad-mozilla.org/sumo-2014-04-14 2014-04-14]<br />
*2014-04-07 - No Meeting <br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-31 2014-03-31]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-24 2014-03-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-17 2014-03-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-10 2014-03-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-03-03 2014-03-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-02-24 2014-02-24]<br />
*2014-02-17 - No Meeting (US Holiday) <br />
*[https://old.etherpad-mozilla.org/sumo-2014-02-10 2014-02-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-02-03 2014-02-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2014-01-27 2014-01-27]<br />
*2014-01-20 - No Meeting (US Holiday) <br />
*2014-01-13 - No Meeting (Engagement Summit) <br />
*[https://old.etherpad-mozilla.org/sumo-2014-01-06 2014-01-06]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2013 <br />
|-<br />
|<br />
*[https://old.etherpad-mozilla.org/sumo-2013-12-16 2013-12-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-12-09 2013-12-09]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-18 2013-12-02]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-18 2013-11-18]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-25 2013-11-25]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-11 2013-11-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-11-04 2013-11-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-10-28 2013-10-28]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-10-21 2013-10-21]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-10-14 2013-10-14]<br />
* 2013-10-07 - No Meeting (Mozilla Summit)<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-30 2013-09-30]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-23 2013-09-23]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-16 2013-09-16]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-09-09 2013-09-09]<br />
* 2013-09-02 - No Meeting (US Labor Day)<br />
* 2013-08-26 - No Meeting (SUMO staff workweek in Paris)<br />
*[https://old.etherpad-mozilla.org/sumo-2013-08-19 2013-08-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-08-12 2013-08-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-08-05 2013-08-05]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-29 2013-07-29]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-22 2013-07-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-15 2013-07-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-08 2013-07-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-07-01 2013-07-01]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-24 2013-06-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-17 2013-06-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-10 2013-06-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-06-03 2013-06-03]<br />
* 2013-05-27 - No Meeting - US Holiday<br />
* 2013-05-20 - No Meeting<br />
*[https://old.etherpad-mozilla.org/sumo-2013-05-13 2013-05-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-05-06 2013-05-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-29 2013-04-29]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-22 2013-04-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-15 2013-04-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-08 2013-04-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-04-01 2013-04-01]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-03-25 2013-03-25]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-03-11 2013-03-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-03-04 2013-03-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-02-25 2013-02-25]<br />
* 2013-02-18 - No Meeting - US Holiday<br />
*[https://old.etherpad-mozilla.org/sumo-2013-02-11 2013-02-11]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-02-04 2013-02-04]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-01-28 2013-01-28]<br />
* 2013-01-21 No meeting - US Holiday<br />
*[https://old.etherpad-mozilla.org/sumo-2013-01-14 2013-01-14]<br />
*[https://old.etherpad-mozilla.org/sumo-2013-01-07 2013-01-07]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2012 <br />
|-<br />
|<br />
*[https://old.etherpad-mozilla.org/sumo-2012-12-17 2012-12-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-12-10 2012-12-10]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-12-03 2012-12-03]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-26 2012-11-26]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-19 2012-11-19]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-12 2012-11-12]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-11-05 2012-11-05]<br />
*2012-10-29 - No Meeting<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-22 2012-10-22]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-15 2012-10-15]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-08 2012-10-08]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-10-01 2012-10-01]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-09-24 2012-09-24]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-09-17 2012-09-17]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-09-10 2012-09-10]<br />
*2012-09-03 - No Meeting, U.S. Holiday<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-27 2012-08-27]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-20 2012-08-20]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-13 2012-08-13]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-08-06 2012-08-06]<br />
*[https://old.etherpad-mozilla.org/sumo-2012-07-30 2012-07-30]<br />
*[[Support/Weekly_Meetings/Notes_2012-07-23|2012-07-23]]<br />
*2012-07-16 - No Meeting<br />
*2012-07-09 - No Meeting<br />
*[[Support/Weekly_Meetings/Notes_2012-07-02|2012-07-02]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-25|2012-06-25]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-18|2012-06-18]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-11|2012-06-11]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-04|2012-06-04]]<br />
*2012-05-28 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Notes_2012-05-21|2012-05-21]]<br />
*[[Support/Weekly_Meetings/Notes_2012-05-14|2012-05-14]]<br />
*[[Support/Weekly_Meetings/Notes_2012-05-07|2012-05-07]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-30|2012-04-30]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-23|2012-04-23]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-16|2012-04-16]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-09|2012-04-09]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-02|2012-04-02]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-26|2012-03-26]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-19|2012-03-19]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-12|2012-03-12]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-05|2012-03-05]]<br />
*[[Support/Weekly_Meetings/Notes_2012-02-27|2012-02-27]]<br />
*2012-02-20 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Notes_2012-02-13|2012-02-13]]<br />
*[[Support/Weekly_Meetings/Notes_2012-02-06|2012-02-06]]<br />
*[[Support/Weekly_Meetings/Notes_2012-01-30|2012-01-30]]<br />
*[[Support/Weekly_Meetings/Notes_2012-01-23|2012-01-23]]<br />
*2012-01-16 - No Meeting - Holiday <br />
*[[Support/Weekly_Meetings/Notes_2012-01-09|2012-01-09]]<br />
*2012-01-02 - No Meeting - Holiday<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2011 <br />
|-<br />
|<br />
*2011-12-26 - No Meeting - Holiday<br />
*[[Support/Weekly_Meetings/Notes_2011-12-19|2011-12-19]]<br />
*[[Support/Weekly_Meetings/Notes_2011-12-12|2011-12-12]]<br />
*2011-12-05 - No Meeting - SUMO team week<br />
*[[Support/Weekly_Meetings/Notes_2011-11-28|2011-11-28]]<br />
*2011-11-21 - No Meeting - Mozcamp Asia<br />
*2011-11-14 - No Meeting - Mozcamp Europe<br />
*[[Support/Weekly_Meetings/Notes_2011-11-07|2011-11-07]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-31|2011-10-31]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-24|2011-10-24]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-17|2011-10-17]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-10|2011-10-10]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-03|2011-10-03]] <== Agenda now becomes Notes/Minutes<br />
*[[Support/Weekly_Meetings/Agenda_2011-09-26|2011-09-26]] - [[Support/Weekly_Meetings/Minutes_2011-09-26|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-09-19|2011-09-19]] - [[Support/Weekly_Meetings/Minutes_2011-09-19|Minutes]]<br />
*2011-09-12 - No Meeting - Mozilla All-Hands week<br />
*2011-09-05 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-29|2011-08-29]] - [[Support/Weekly_Meetings/Minutes_2011-08-29|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-22|2011-08-22]] - [[Support/Weekly_Meetings/Minutes_2011-08-22|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-15|2011-08-15]] - [[Support/Weekly_Meetings/Minutes_2011-08-15|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-08|2011-08-08]] - [[Support/Weekly_Meetings/Minutes_2011-08-08|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-01|2011-08-01]] - [[Support/Weekly_Meetings/Minutes_2011-08-01|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-25|2011-07-25]] - [[Support/Weekly_Meetings/Minutes_2011-07-25|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-18|2011-07-18]] - [[Support/Weekly_Meetings/Minutes_2011-07-18|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-11|2011-07-11]] - [[Support/Weekly_Meetings/Minutes_2011-07-11|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-27|2011-06-27]] - [[Support/Weekly_Meetings/Minutes_2011-06-27|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-20|2011-06-20]] - [[Support/Weekly_Meetings/Minutes_2011-06-20|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-13|2011-06-13]] - [[Support/Weekly_Meetings/Minutes_2011-06-13|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-06|2011-06-06]] - [[Support/Weekly_Meetings/Minutes_2011-06-06|Minutes]]<br />
*2011-05-30 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-23|2011-05-23]] - [[Support/Weekly_Meetings/Minutes_2011-05-23|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-16|2011-05-16]] - [[Support/Weekly_Meetings/Minutes_2011-05-16|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-09|2011-05-09]] - [[Support/Weekly_Meetings/Minutes_2011-05-09|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-02|2011-05-02]] - [[Support/Weekly_Meetings/Minutes_2011-05-02|Minutes]]<br />
*2011-04-25 - No Meeting - European Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-04-18|2011-04-18]] - [[Support/Weekly_Meetings/Minutes_2011-04-18|Minutes]]<br />
*2011-04-11 - No Meeting - Travel<br />
*2011-04-04 - No Meeting - All hands week<br />
*2011-03-28 - No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-21|2011-03-21]] - [[Support/Weekly_Meetings/Minutes_2011-03-21|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-14|2011-03-14]] - [[Support/Weekly_Meetings/Minutes_2011-03-14|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-07|2011-03-07]] - [[Support/Weekly_Meetings/Minutes_2011-03-07|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-28|2011-02-28]] - [[Support/Weekly_Meetings/Minutes_2011-02-28|Minutes]]<br />
*2011-02-21 - President's Day (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-14|2011-02-14]] - [[Support/Weekly_Meetings/Minutes_2011-02-14|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-07|2011-02-07]] - [[Support/Weekly_Meetings/Minutes_2011-02-07|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-31|2011-01-31]] - [[Support/Weekly_Meetings/Minutes_2010-01-31|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-24|2011-01-24]] - [[Support/Weekly_Meetings/Minutes_2010-01-24|Minutes]]<br />
* 2011-01-17 - US Holiday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-10|2011-01-10]] - [[Support/Weekly_Meetings/Minutes_2010-01-10|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-03|2011-01-03]] - [[Support/Weekly_Meetings/Minutes_2010-01-03|Minutes]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2010 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2010-12-06|2010-12-06]] - [[Support/Weekly_Meetings/Minutes_2010-12-06|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-29|2010-11-29]] - [[Support/Weekly_Meetings/Minutes_2010-11-29|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-22|2010-11-22]] - [[Support/Weekly_Meetings/Minutes_2010-11-22|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-15|2010-11-15]] - [[Support/Weekly_Meetings/Minutes_2010-11-15|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-08|2010-11-08]] - [[Support/Weekly_Meetings/Minutes_2010-11-08|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-01|2010-11-01]] - [[Support/Weekly_Meetings/Minutes_2010-11-01|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-25|2010-10-25]] - [[Support/Weekly_Meetings/Minutes_2010-10-25|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-18|2010-10-18]] - [[Support/Weekly_Meetings/Minutes_2010-10-18|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-11|2010-10-11]] - [[Support/Weekly_Meetings/Minutes_2010-10-11|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-04|2010-10-04]] - [[Support/Weekly_Meetings/Minutes_2010-10-04|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-27|2010-09-27]] - [[Support/Weekly_Meetings/Minutes_2010-09-27|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-20|2010-09-20]] - [[Support/Weekly_Meetings/Minutes_2010-09-20|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-13|2010-09-13]] - [[Support/Weekly_Meetings/Minutes_2010-09-13|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-06|2010-09-06]] - [[Support/Weekly_Meetings/Minutes_2010-09-06|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-30|2010-08-30]] - [[Support/Weekly_Meetings/Minutes_2010-08-30|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-23|2010-08-23]] - [[Support/Weekly_Meetings/Minutes_2010-08-23|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-16|2010-08-16]] - [[Support/Weekly_Meetings/Minutes_2010-08-16|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-09|2010-08-09]] - [[Support/Weekly_Meetings/Minutes_2010-08-09|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-02|2010-08-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-07-26|2010-07-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-07-19|2010-07-19]]<br />
*2010-07-12 - (returning from Moz10) No Meeting<br />
*2010-07-05 - (traveling to Moz10) No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-28|2010-06-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-21|2010-06-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-14|2010-06-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-07|2010-06-07]]<br />
*2010-05-31 - No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-24|2010-05-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-17|2010-05-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-10|2010-05-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-03|2010-05-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-26|2010-04-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-19|2010-04-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-12|2010-04-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-07|2010-04-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-29|2010-03-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-22|2010-03-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-15|2010-03-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-08|2010-03-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-01|2010-03-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-23|2010-02-23]] - (Moved from 02-22)<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-16|2010-02-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-08|2010-02-08]] - No meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-01|2010-02-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-25|2010-01-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-11|2010-01-11]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-04|2010-01-04]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2009 <br />
|-<br />
|<br />
*2009-12-28 - No meeting<br />
*[[Support/Weekly_Meetings/Agenda_2009-12-21|2009-12-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-12-14|2009-12-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-30|2009-11-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-23|2009-11-23]]<br />
*2009-11-16 - Traveling back from FSCONS (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-09|2009-11-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-02|2009-11-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-26|2009-10-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-19|2009-10-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-12|2009-10-12]]<br />
*2009-10-05 - Traveling back from EU MozCamp 2009 (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-28|2009-09-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-21|2009-09-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-14|2009-09-14]]<br />
* 2009-09-07 - Labor Day (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-31|2009-08-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-24|2009-08-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-17|2009-08-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-10|2009-08-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-03|2009-08-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-27|2009-07-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-20|2009-07-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-13|2009-07-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-06|2009-07-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-29|2009-06-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-22|2009-06-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-15|2009-06-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-08|2009-06-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-01|2009-06-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-25|2009-05-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-18|2009-05-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-11|2009-05-11]]<br />
*2009-05-04 - Travel (No Meeting)<br />
*2009-04-27 - Mozilla All Hands (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-04-20|2009-04-20]]<br />
*2009-04-13 - Easter Monday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-04-06|2009-04-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-30|2009-03-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-23|2009-03-23]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-16|2009-03-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-09|2009-03-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-02|2009-03-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-02-23|2009-02-23]]<br />
*2009-02-16 - President's Day (No Meeting)<br />
*2009-02-09 - Travel (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-02-02|2009-02-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-26|2009-01-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-12|2009-01-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-05|2009-01-05]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2008 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-29|2008-12-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-22|2008-12-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-15|2008-12-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-08|2008-12-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-01|2008-12-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-24|2008-11-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-17|2008-11-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-10|2008-11-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-03|2008-11-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-20|2008-10-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-13|2008-10-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-06|2008-10-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-29|2008-09-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-22|2008-09-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-15|2008-09-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-08|2008-09-08]]<br />
*2008-09-01 - USA Holiday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2008-08-25|2008-08-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-21|2008-07-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-14|2008-07-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-07|2008-07-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-30|2008-06-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-23|2008-06-23]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-16|2008-06-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-09|2008-06-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-26|2008-05-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-19|2008-05-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-12|2008-05-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-05|2008-05-05]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-28|2008-04-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-21|2008-04-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-14|2008-04-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-07|2008-04-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-31|2008-03-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-24|2008-03-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-17|2008-03-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-10|2008-03-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-03|2008-03-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-18|2008-02-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-11|2008-02-11]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-04|2008-02-04]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-28|2008-01-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-14|2008-01-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-07|2008-01-07]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2007 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-17|2007-12-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-10|2007-12-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-04|2007-12-04]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-27|2007-11-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-22|2007-11-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-15|2007-11-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-08|2007-11-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-25|2007-10-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-18|2007-10-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-12|2007-10-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-04|2007-10-04]]<br />
|}</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2019-02-06&diff=1207480Support/Weekly Meetings/Agenda 2019-02-062019-02-10T15:19:08Z<p>Alice Wyman: /* SOCIAL SUPPORT */ linked to Bug 1523701</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
Quick reference timezone conversions:<br />
9:00 PT<br />
12:00 ET<br />
17:00 CEST<br />
21:30 IST<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 Join the meeting on Vidyo] (You'll have to download and install the Vidyo Desktop client)<br />
* [https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4 Watch the meeting live via Vidyo] <br />
* [https://onlinexperiences.com/Launch/Event.htm?ShowKey=44908&DisplayItem=E318222 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
<br />
== please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
*Konstantina <br />
*Kiki<br />
*Luna (bittin)<br />
*<br />
*<br />
<br />
== AGENDA ==<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
#<br />
#<br />
#<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
#<br />
#<br />
# <br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
#<br />
#<br />
#<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# Extensions recommendation https://support.mozilla.org/en-US/kb/extension-recommendations<br />
#<br />
#<br />
<br />
==== PLATFORM UPDATES ====<br />
# <br />
#<br />
#<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
#<br />
#<br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# Result from the first week of SUMO Sprint : a total of 104 tweets & 62 forum questions resolved during the first week of SUMO Sprint Firefox 65. <br />
# Avast and AVG Windows users getting affected on this release (see [https://bugzilla.mozilla.org/show_bug.cgi?id=1523701 Bug 1523701] SEC_ERROR_UNKNOWN_ISSUER since updating to Firefox 65)<br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=User:Alice_Wyman&diff=1201637User:Alice Wyman2018-09-27T12:47:16Z<p>Alice Wyman: Created blank page</p>
<hr />
<div></div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2018-08-29&diff=1200285Support/Weekly Meetings/Agenda 2018-08-292018-08-29T20:55:03Z<p>Alice Wyman: /* SUPPORT FORUM */ various fixes</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
16:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=16:00&tz=UTC&]<br />
Quick reference timezone conversions:<br />
9:00 PT<br />
12:00 ET<br />
17:00 CEST<br />
21:30 IST<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 Join the meeting on Vidyo] (You'll have to download and install the Vidyo Desktop client)<br />
* [https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4 Watch the meeting live via Vidyo] <br />
* [https://onlinexperiences.com/scripts/Server.nxp?LASCmd=AI:1;F:US!100&PreviousLoginCount=10&ForceProfileToBeFilledOut=0&DisplayItem=NULL&ShowKey=44908&ShowFrameFormatOverride=NULL&RandomValue=1534950138406 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://kiwiirc.com/client/irc.mozilla.org/sumo irc.mozilla.org #sumo - web-based IRC]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
*[https://support.mozilla.org/user/rmcguigan guigs]<br />
*[https://support.mozilla.org/user/vesper vesper]<br />
*[https://support.mozilla.org/en-US/user/madasan madalina]<br />
*<br />
*<br />
<br />
== AGENDA ==<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
#<br />
#<br />
#<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
#<br />
#<br />
# <br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# McCoy - Last week over the weekend there was a Sync outage Fri to Sat. McCoy started a thread to track the incident for users visiting support.mozilla.org and got back to most of the opened questions about the "Unexpected error" they reported and trying to login. Thread [https://support.mozilla.org/en-US/forums/support-forum-contributors/713125?last=74532] Example of kindness [https://support.mozilla.org/en-US/questions/1230161]<br />
#<br />
#<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
#[https://support.mozilla.org/forums/contributors/713128?last=74577 The Firefox Desktop information for the 62 launch is available in the Community Forums]<br />
#[https://support.mozilla.org/forums/contributors/713140?last=74576 ...and so is the Firefox for Android information]<br />
#[https://support.mozilla.org/forums/contributors/713105?last=74571 Roland asks: "For Firefox 62 Desktop, what should SUMO report to Firefox Desktop Engineering, Product Management and Product Marketing?" - join in, please!]<br />
#[https://support.mozilla.org/forums/contributors/713136?last=74570 Language pack download page issue reported by James] - what's the procedure here?<br />
<br />
==== PLATFORM UPDATES ====<br />
# [https://bugzilla.mozilla.org/show_bug.cgi?id=1204515 bugfix request: Users are not receiving some (or all) notifications from KB forums, contributor forums and localization dashboards] and [https://bugzilla.mozilla.org/show_bug.cgi?id=1470200 related bug]<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# [https://support.mozilla.org/forums/knowledge-base-articles/713137?last=74572 Template cleanup?] (Thanks, Lan!)<br />
# [https://blog.mozilla.org/sumo/2018/08/24/support-localization-top-20-sprint-and-more/ Blog post about the Top 20 sprint and not only]<br />
# [https://support.mozilla.org/en-US/kb/revisions?start=2018-08-22&end=2018-08-29&page=1 over 280 revisions in the last 7 days - woohoo!]<br />
# [https://support.mozilla.org/forums/l10n-forum/713129?last=74554 New Firefox Rocket article for a Beta feature]<br />
# 62 release content:<br />
## https://support.mozilla.org/en-US/kb/risks-downgrading-older-version-firefox-shared-pro<br />
## https://support.mozilla.org/en-US/kb/remove-synced-device-firefox-accounts<br />
## https://support.mozilla.org/en-US/kb/bookmarks-firefox<br />
## https://support.mozilla.org/en-US/kb/tracking-protection<br />
## https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox<br />
## https://support.mozilla.org/en-US/kb/use-search-bar-firefox<br />
## https://support.mozilla.org/en-US/kb/about-new-tab-page<br />
# 63 release content in progress (will be shared during next meeting).<br />
<br />
==== SUPPORT FORUM ====<br />
*SUMO Day is next Week will you join? [https://blog.mozilla.org/sumo/2018/08/27/sumo-day-firefox-62-you-are-invited/ Blog link][https://wiki.mozilla.org/index.php?title=Support/SUMO_day/Firefox_62_SUMO_Day link sign up!]<br />
*Discussions to catch up on: <br />
**[https://support.mozilla.org/en-US/forums/contributors/713098 Private Messages on Kitsune]<br />
**[https://support.mozilla.org/en-US/forums/support-forum-contributors/713125 Post Mortem for Unexpected Sync]<br />
**[https://support.mozilla.org/en-US/forums/contributors/713108 about:support Info to diagnose/troubleshoot user questions]<br />
**[https://support.mozilla.org/en-US/forums/contributors/713119?last=74493 RSS Feed Livebookmarks]<br />
*'''Metrics:''' <br />
**903 Questions from 8/20 to 8/27 87% are solved way to go! (Included all products)<br />
**Trending Questions created this week: <!--https://analytics.google.com/analytics/web/?hl=en#/report/content-pages/a36116321w64136921p65850606/_u.date00=20180812&_u.date01=20180825&explorer-table.filter=~2Fquestions~2F12300*&explorer-table.plotKeys=%5B%5D&explorer-table.rowStart=0&explorer-table.rowCount=50--><br />
***[https://support.mozilla.org/en-US/questions/1230161 Cannot sign in on Firefox Sync. Unexpected error]<br />
***[https://support.mozilla.org/en-US/questions/1230540 where can you find the embedded Firefox pages? I would like to modify them on my computer.]<br />
***[https://support.mozilla.org/en-US/questions/1230084 navigator.sendBeacon() failing on secure websites]<br />
***[https://support.mozilla.org/en-US/questions/1230070I can't open Pinterest. Have checked on Google and tried all fixes. Help!] (Website issue)<br />
***[https://support.mozilla.org/en-US/questions/1230783 Recent versions of Firefox do not support Adobe Flash with authenticated video streams. Please us another browser.] (Flash Support issue)<br />
****Might be related - latest release of Flash on some sites may be causing crashes [https://support.mozilla.org/en-US/questions/1230632 Quantum takes all my RAM and only releases it after crashing]<br />
***[https://support.mozilla.org/en-US/questions/1230533 when opening a web site that has a saved password (in Firefox), the password shows for a few seconds then disappears] (password manager issue)<br />
***[NOTE FOR RELEASE] [https://support.mozilla.org/en-US/questions/1230731 Current Beta 62.0b19 shows "Autoconfig is sandboxed by default" in Browser Console] ([https://bugzilla.mozilla.org/show_bug.cgi?id=1479857 bug 1479857])<br />
***[NOTE For Release] [Bookmarks] [https://support.mozilla.org/en-US/questions/1230241 Upgrading to Firefox v. 61.0.2 has rendered bookmark management unusable]<br />
<br />
==== SOCIAL SUPPORT ====<br />
*Welcome back Andrew! You are on a role!<br />
*New users may be coming into the telegram chat from the blog post about SUMO day - please say hi! <br />
*Discussions to catch up on: <br />
**Tags documented for the Reply Users [https://docs.google.com/spreadsheets/d/105UYPWdTncoddmdL8rrXGM8uSDUG7XSVLVKzTSJmMMM/edit#gid=1207465662 please check them out for your review] - they will be added to the KB<br />
**Newsletter is coming out on Friday - yay!<br />
*'''We need help with Triagging''' still, is anyone interested, please reach out to Guigs. <br />
*'''Metrics:''' <br />
** 8/19 - 8/26 205 Help Me *87 Replies 61 from AoA! ~72% response rate! Way to go<br />
**Top referral pages to the forums from Twitter: Accessibility Services (JP), Refresh Firefox, Using Safe Mode, No longer works on Windows XP, Firefox Sync troubleshooting tips, Install Firefox on Linux, Flash protected mode, and [https://support.mozilla.org/en-US/questions/1148930 insecure connection from Where is a check that http://ciscobinary.openh264.org/openh264.. is safe? Why no https and no hash for it?] <br />
***From Facebook: Disable or remove add-ons, Delete Browsing, Search and Download History, Get Started, Main Kb, How Does Malware Work, in english and DE and Russian made it tothe top - Insecure connection and the Zoom Feature<br />
==== DECISIONS AND ACTION ITEMS ====<br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Sumo/Unofficial_FF_61_Support_Report&diff=1196783Sumo/Unofficial FF 61 Support Report2018-07-06T12:53:43Z<p>Alice Wyman: /* Week 2 (July 3-9, 2018) */ 61.0.1 released July 5</p>
<hr />
<div>{{draft}}<br />
<br />
= UNOFFICIAL SUMO Firefox for Desktop 61 Support Report =<br />
* Release date was Tuesday June 26, 2018<br />
<br />
== Source Documents ==<br />
* [https://support.mozilla.org/en-US/forums/contributors/713061?last=74152 SUMO contributor forum thread for firefox 61 for desktop]<br />
* [https://www.mozilla.org/en-US/firefox/61.0/releasenotes/ Firefox 61 for Desktop Release Notes]<br />
* [https://mana.mozilla.org/wiki/display/~jsavage@mozilla.com/Firefox+61+-+June+26%2C+2018 Joni's Firefox for 61 Desktop updated SUMO KB articles]'' <-- this page requires log in using Mozilla LDAP '', [roland] - yup because often joni is asked to keep articles under wraps, which is why i have added the articles created or modified below<br />
** [https://support.mozilla.org/en-US/kb/access-hidden-tabs-firefox Access hidden tabs in Firefox] - new article ({{bug|1438363}})<br />
** "Home" panel in preferences ({{bug|1467771}})<br />
*** [https://support.mozilla.org/en-US/kb/extension-changed-my-home-page extension changed my home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/restore-previous-session restore previous session] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time how to restore tabs] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-to-set-the-home-page how to set the home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/home-page-pipe-character-opens-extra-tabs-firefox Home page with pipe character opens extra tabs when Firefox starts] - update<br />
*** [https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab hide or display content in New Tab page] - update<br />
*** [https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings Firefox options, preferences and settings] - update<br />
<br />
== tl;dr for stakeholders ==<br />
* Anti-virus issues yet again, every 7 weeks (e.g.[https://wiki.mozilla.org/Sumo/Unofficial_FF_60_Support_Report#tl.3Bdr_for_stakeholders FF60 was Kaspersky], FF61 is Avast), painful and needless anti-virus issues IMHO AV vendors need to address this :-) <--- Anti-virus issues like this affect Chrome as well as Firefox<br />
<br />
== Week 1 (June 26-July 2, 2018) ==<br />
* 29June2018 {{bug|1472127}} - Update to Firefox 61.0 killed all my bookmarks and also the backups are unreadable <-- '''unclear how common this is but will probably have a 61.0.1 the week of july 3 for this.'''<br />
* 28June2018 {{bug|1471672#c18}} ---> Normandy recipe to flip the TLS 1.3 pref rolled out, waiting for Avast to fix their software before we flip the pref back to turning TLS 1.3 on<br />
* 28June2018 {{bug|1468892#c60}} <--- "As of now Avast does appear to have patched the problem. Running with Avast update 180628-08 both FF61.0 and FF62.0b3 are not experiencing any problems. Both are making TLS 1.3 connections with bleepingcomputer.com, www.theregister.co.uk, and tls13.crypto.mozilla.org. Sorry to cause you folks so much trouble... 1/2 ;-)" <--- so Avast fixed it?!? To Be Confirmed<br />
* 27June2018 {{bug|1468892}} - SSL_ERROR_RX_RECORD_TOO_LONG with Avast interpreting TLS 1.3 connections incorrectly ---> Avast (and probably AVG) has a TLS bug that is affecting Firefox <--- hooray a*ti virus, NOT :-)<br />
** {{bug|1471672}} - Rollout a Normandy recipe that turns off (pref'able) TLS 1.3 until Avast rolls out a fix for {{Bug|1468892}}<br />
** Avast / AVG workaround until Avast fixes their bug was documented by super fabulous SUMO volunteer, [https://mozillians.org/en-US/u/philipp/ Philipp M]:<br />
*** [https://support.mozilla.org/kb/secure-connection-failed-error-message Troubleshoot the "Secure Connection Failed" error message]<br />
<br />
== Week 2 (July 3-9, 2018) ==<br />
* 03July2018 - There is a privacy issue with the Stylish add-on, which is now [https://blocked.cdn.mozilla.net/i1900.html blocklisted] (see {{bug|1472948}} for the background).<br>Here are some unofficial links: [https://news.ycombinator.com/item?id=17447816 HN]<br />
* 05July2018 - Firefox 61.0.1 released. See https://www.mozilla.org/firefox/61.0.1/releasenotes/ for fixed issues.<br />
<br />
== Week 3 (July 10-16, 2018) ==<br />
== Week 4 (July 17-23, 2018) ==</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Sumo/Unofficial_FF_61_Support_Report&diff=1196668Sumo/Unofficial FF 61 Support Report2018-07-04T12:04:06Z<p>Alice Wyman: Week 2 (July 3-9, 2018) - linked to bu report on Stylish blocklisting.</p>
<hr />
<div>{{draft}}<br />
<br />
= UNOFFICIAL SUMO Firefox for Desktop 61 Support Report =<br />
* Release date was Tuesday June 26, 2018<br />
<br />
== Source Documents ==<br />
* [https://support.mozilla.org/en-US/forums/contributors/713061?last=74152 SUMO contributor forum thread for firefox 61 for desktop]<br />
* [https://www.mozilla.org/en-US/firefox/61.0/releasenotes/ Firefox 61 for Desktop Release Notes]<br />
* [https://mana.mozilla.org/wiki/display/~jsavage@mozilla.com/Firefox+61+-+June+26%2C+2018 Joni's Firefox for 61 Desktop updated SUMO KB articles]'' <-- this page requires log in using Mozilla LDAP '', [roland] - yup because often joni is asked to keep articles under wraps, which is why i have added the articles created or modified below<br />
** [https://support.mozilla.org/en-US/kb/access-hidden-tabs-firefox Access hidden tabs in Firefox] - new article ({{bug|1438363}})<br />
** "Home" panel in preferences ({{bug|1467771}})<br />
*** [https://support.mozilla.org/en-US/kb/extension-changed-my-home-page extension changed my home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/restore-previous-session restore previous session] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time how to restore tabs] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-to-set-the-home-page how to set the home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/home-page-pipe-character-opens-extra-tabs-firefox Home page with pipe character opens extra tabs when Firefox starts] - update<br />
*** [https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab hide or display content in New Tab page] - update<br />
*** [https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings Firefox options, preferences and settings] - update<br />
<br />
== tl;dr for stakeholders ==<br />
* Anti-virus issues yet again, every 7 weeks (e.g.[https://wiki.mozilla.org/Sumo/Unofficial_FF_60_Support_Report#tl.3Bdr_for_stakeholders FF60 was Kaspersky], FF61 is Avast), painful and needless anti-virus issues IMHO AV vendors need to address this :-) <--- Anti-virus issues like this affect Chrome as well as Firefox<br />
<br />
== Week 1 (June 26-July 2, 2018) ==<br />
* 29June2018 {{bug|1472127}} - Update to Firefox 61.0 killed all my bookmarks and also the backups are unreadable <-- '''unclear how common this is but will probably have a 61.0.1 the week of july 3 for this.'''<br />
* 28June2018 {{bug|1471672#c18}} ---> Normandy recipe to flip the TLS 1.3 pref rolled out, waiting for Avast to fix their software before we flip the pref back to turning TLS 1.3 on<br />
* 28June2018 {{bug|1468892#c60}} <--- "As of now Avast does appear to have patched the problem. Running with Avast update 180628-08 both FF61.0 and FF62.0b3 are not experiencing any problems. Both are making TLS 1.3 connections with bleepingcomputer.com, www.theregister.co.uk, and tls13.crypto.mozilla.org. Sorry to cause you folks so much trouble... 1/2 ;-)" <--- so Avast fixed it?!? To Be Confirmed<br />
* 27June2018 {{bug|1468892}} - SSL_ERROR_RX_RECORD_TOO_LONG with Avast interpreting TLS 1.3 connections incorrectly ---> Avast (and probably AVG) has a TLS bug that is affecting Firefox <--- hooray a*ti virus, NOT :-)<br />
** {{bug|1471672}} - Rollout a Normandy recipe that turns off (pref'able) TLS 1.3 until Avast rolls out a fix for {{Bug|1468892}}<br />
** Avast / AVG workaround until Avast fixes their bug was documented by super fabulous SUMO volunteer, [https://mozillians.org/en-US/u/philipp/ Philipp M]:<br />
*** [https://support.mozilla.org/kb/secure-connection-failed-error-message Troubleshoot the "Secure Connection Failed" error message]<br />
<br />
== Week 2 (July 3-9, 2018) ==<br />
* 03July2018 - There is a privacy issue with the Stylish add-on. See ''{{bug|1472948}} - Blocklist Stylish add-on - sends full page urls to remote server''.<br>Here are some unofficial links: [https://news.ycombinator.com/item?id=17447816 HN]<br />
<br />
== Week 3 (July 10-16, 2018) ==<br />
== Week 4 (July 17-23, 2018) ==</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Sumo/Unofficial_FF_61_Support_Report&diff=1196655Sumo/Unofficial FF 61 Support Report2018-07-03T22:29:28Z<p>Alice Wyman: /* Source Documents */ fixed link to Firefox 61 for Desktop Release Notes</p>
<hr />
<div>{{draft}}<br />
<br />
= UNOFFICIAL SUMO Firefox for Desktop 61 Support Report =<br />
* Release date was Tuesday June 26, 2018<br />
<br />
== Source Documents ==<br />
* [https://support.mozilla.org/en-US/forums/contributors/713061?last=74152 SUMO contributor forum thread for firefox 61 for desktop]<br />
* [https://www.mozilla.org/en-US/firefox/61.0/releasenotes/ Firefox 61 for Desktop Release Notes]<br />
* [https://mana.mozilla.org/wiki/display/~jsavage@mozilla.com/Firefox+61+-+June+26%2C+2018 Joni's Firefox for 61 Desktop updated SUMO KB articles]'' <-- this page requires log in using Mozilla LDAP '', [roland] - yup because often joni is asked to keep articles under wraps, which is why i have added the articles created or modified below<br />
** [https://support.mozilla.org/en-US/kb/access-hidden-tabs-firefox Access hidden tabs in Firefox] - new article ({{bug|1438363}})<br />
** "Home" panel in preferences ({{bug|1467771}})<br />
*** [https://support.mozilla.org/en-US/kb/extension-changed-my-home-page extension changed my home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/restore-previous-session restore previous session] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time how to restore tabs] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-to-set-the-home-page how to set the home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/home-page-pipe-character-opens-extra-tabs-firefox Home page with pipe character opens extra tabs when Firefox starts] - update<br />
*** [https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab hide or display content in New Tab page] - update<br />
*** [https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings Firefox options, preferences and settings] - update<br />
<br />
== tl;dr for stakeholders ==<br />
* Anti-virus issues yet again, every 7 weeks (e.g.[https://wiki.mozilla.org/Sumo/Unofficial_FF_60_Support_Report#tl.3Bdr_for_stakeholders FF60 was Kaspersky], FF61 is Avast), painful and needless anti-virus issues IMHO AV vendors need to address this :-) <--- Anti-virus issues like this affect Chrome as well as Firefox<br />
<br />
== Week 1 (June 26-July 2, 2018) ==<br />
* 29June2018 {{bug|1472127}} - Update to Firefox 61.0 killed all my bookmarks and also the backups are unreadable <-- '''unclear how common this is but will probably have a 61.0.1 the week of july 3 for this.'''<br />
* 28June2018 {{bug|1471672#c18}} ---> Normandy recipe to flip the TLS 1.3 pref rolled out, waiting for Avast to fix their software before we flip the pref back to turning TLS 1.3 on<br />
* 28June2018 {{bug|1468892#c60}} <--- "As of now Avast does appear to have patched the problem. Running with Avast update 180628-08 both FF61.0 and FF62.0b3 are not experiencing any problems. Both are making TLS 1.3 connections with bleepingcomputer.com, www.theregister.co.uk, and tls13.crypto.mozilla.org. Sorry to cause you folks so much trouble... 1/2 ;-)" <--- so Avast fixed it?!? To Be Confirmed<br />
* 27June2018 {{bug|1468892}} - SSL_ERROR_RX_RECORD_TOO_LONG with Avast interpreting TLS 1.3 connections incorrectly ---> Avast (and probably AVG) has a TLS bug that is affecting Firefox <--- hooray a*ti virus, NOT :-)<br />
** {{bug|1471672}} - Rollout a Normandy recipe that turns off (pref'able) TLS 1.3 until Avast rolls out a fix for {{Bug|1468892}}<br />
** Avast / AVG workaround until Avast fixes their bug was documented by super fabulous SUMO volunteer, [https://mozillians.org/en-US/u/philipp/ Philipp M]:<br />
*** [https://support.mozilla.org/kb/secure-connection-failed-error-message Troubleshoot the "Secure Connection Failed" error message]<br />
<br />
== Week 2 (July 3-9, 2018) ==<br />
*<br />
<br />
== Week 3 (July 10-16, 2018) ==<br />
== Week 4 (July 17-23, 2018) ==</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Sumo/Unofficial_FF_61_Support_Report&diff=1196645Sumo/Unofficial FF 61 Support Report2018-07-03T20:17:52Z<p>Alice Wyman: /* Source Documents */ link to new article, other edits</p>
<hr />
<div>{{draft}}<br />
<br />
= UNOFFICIAL SUMO Firefox for Desktop 61 Support Report =<br />
* Release date was Tuesday June 26, 2018<br />
<br />
== Source Documents ==<br />
* [https://support.mozilla.org/en-US/forums/contributors/713061?last=74152 SUMO contributor forum thread for firefox 61 for desktop]<br />
* [https://www.mozilla.org/en-US/firefox/android/61.0/releasenotes/ Firefox 61 for Desktop Release Notes]<br />
* [https://mana.mozilla.org/wiki/display/~jsavage@mozilla.com/Firefox+61+-+June+26%2C+2018 Joni's Firefox for 61 Desktop updated SUMO KB articles]'' <-- this page requires log in using Mozilla LDAP ''<br />
** [https://support.mozilla.org/en-US/kb/access-hidden-tabs-firefox Access hidden tabs in Firefox] - new article ({{bug|1438363}})<br />
** "Home" panel in preferences ({{bug|1467771}})<br />
*** [https://support.mozilla.org/en-US/kb/extension-changed-my-home-page extension changed my home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/restore-previous-session restore previous session] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time how to restore tabs] - update<br />
*** [https://support.mozilla.org/en-US/kb/how-to-set-the-home-page how to set the home page] - update<br />
*** [https://support.mozilla.org/en-US/kb/home-page-pipe-character-opens-extra-tabs-firefox Home page with pipe character opens extra tabs when Firefox starts] - update<br />
*** [https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab hide or display content in New Tab page] - update<br />
*** [https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings Firefox options, preferences and settings] - update<br />
<br />
== tl;dr for stakeholders ==<br />
* Anti-virus issues yet again, every 7 weeks (e.g.[https://wiki.mozilla.org/Sumo/Unofficial_FF_60_Support_Report#tl.3Bdr_for_stakeholders FF60 was Kaspersky], FF61 is Avast), painful and needless anti-virus issues IMHO AV vendors need to address this :-) <--- Anti-virus issues like this affect Chrome as well as Firefox<br />
<br />
== Week 1 (June 26-July 2, 2018) ==<br />
* 29June2018 {bug|1472127}} - Update to Firefox 61.0 killed all my bookmarks and also the backups are unreadable <-- '''unclear how common this is but will probably have a 61.0.1 the week of july 3 for this.'''<br />
* 28June2018 {{bug|1468892#c60}} <--- "As of now Avast does appear to have patched the problem. Running with Avast update 180628-08 both FF61.0 and FF62.0b3 are not experiencing any problems. Both are making TLS 1.3 connections with bleepingcomputer.com, www.theregister.co.uk, and tls13.crypto.mozilla.org. Sorry to cause you folks so much trouble... 1/2 ;-)" <--- so Avast fixed it?!? To Be Confirmed<br />
* 27June2018 {{bug|1468892}} - SSL_ERROR_RX_RECORD_TOO_LONG with Avast interpreting TLS 1.3 connections incorrectly ---> Avast (and probably AVG) has a TLS bug that is affecting Firefox <--- hooray a*ti virus, NOT :-)<br />
** {{bug|1471672}} - Rollout a Normandy recipe that turns off (pref'able) TLS 1.3 until Avast rolls out a fix for {{Bug|1468892}}<br />
** Avast / AVG workaround until Avast fixes their bug was documented by super fabulous SUMO volunteer, [https://mozillians.org/en-US/u/philipp/ Philipp M]:<br />
*** [https://support.mozilla.org/kb/secure-connection-failed-error-message Troubleshoot the "Secure Connection Failed" error message]<br />
<br />
== Week 2 (July 3-9, 2018) ==<br />
*<br />
<br />
== Week 3 (July 10-16, 2018) ==<br />
== Week 4 (July 17-23, 2018) ==</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Firefox/Features/Form_Autofill&diff=1186084Firefox/Features/Form Autofill2017-12-29T00:22:26Z<p>Alice Wyman: /* Feature Availability */ For Testing: toggling -> Modifying; "on" -> on</p>
<hr />
<div>== Introduction ==<br />
<br />
Form Autofill saves users time and effort when making online purchases by storing their personal information in a profile and automatically populating form fields when the user requires it.<br />
<br />
Our objective is to increase user engagement, satisfaction and retention for frequent online shoppers (those who make an online purchase at least once per month). We believe this can be achieved by enabling users to complete forms and “check out” in e-commerce flows as quickly and securely as possible. <br />
<br />
<br />
* IRC Channel: [ircs://irc.mozilla.org:6697/formfill #formfill]<br />
* Mailing list: [mailto:autofill@lists.mozilla.org autofill@lists.mozilla.org]<br />
* Bugzilla Component: [https://mzl.la/2zuJKyc Toolkit::Form Autofill] ([https://bugzilla.mozilla.org/enter_bug.cgi?product=Toolkit&component=Form%20Autofill new bug])<br />
* Report compatible issues: [https://bugzilla.mozilla.org/show_bug.cgi?id=1405266 meta bug]<br />
* Preferences: <code>extensions.formautofill.*</code><br />
* Code: [https://dxr.mozilla.org/mozilla-central/source/browser/extensions/formautofill/ browser/extensions/formautofill/]<br />
<br />
== Team Members ==<br />
{| class="wikitable"<br />
|-<br />
! Department !! Members<br />
|-<br />
| Product Management (PM) || Joe Cheng<br />
|-<br />
| Engineering || Matthew Noorenberghe (Tech Lead)<br />
Luke Chang (TPE Lead; Storage)<br />
<br />
Steve Chung (Integration; Telemetry; Saving form data)<br />
<br />
Sean Lee (Heuristics; Sync)<br />
<br />
Scott Wu (Preferences)<br />
<br />
Ray Lin (Autocomplete; Preview/Highlighting)<br />
<br />
John Dai (DOM)<br />
|-<br />
| User Experience (UX) || Juwei Huang<br />
Mark Liang<br />
|-<br />
| Visual Design (UI) || Fang Shih<br />
|-<br />
| Engineering Program Management (EPM) || Vance Chen<br />
Lauren Fu<br />
|-<br />
| Quality Assurance || Adrian Florinescu <br />
Ovidiu Boca<br />
<br />
|-<br />
| Legal || Elvin Lee<br />
|-<br />
| Security || François Marier<br />
Daniel Veditz<br />
<br />
Wennie Leung<br />
|}<br />
<br />
Sync (engine and UI) support is being worked on with the Firefox Sync team.<br />
<br />
== Planning ==<br />
* [https://docs.google.com/document/d/1Rk6SIH_O_wab1CsphHhuwmvT8gXCG-D0B0ki0R3dmC4/edit?ts=577b1d52#heading=h.ifofy8kjhyvh Product Requirements]<br />
* [https://docs.google.com/spreadsheets/d/1njlhM72mf6FySGBMGoOGtac59fjU06pBdvGUf7yoFfo/pubhtml?gid=232643697&single=true Sub-feature Schedule]<br />
* [https://docs.google.com/presentation/d/1OzPEkTjDn5vJ2IWyswpn3F_xGxTGUsmBrJ6U1viHMps/edit Architecture]<br />
* UX Specs: [https://mozilla.invisionapp.com/share/AP8TFZ22G Address Autofill] [https://mozilla.invisionapp.com/share/7ZA4WEK9W Credit Card Autofill]<br />
* [https://mozilla.invisionapp.com/share/MQ8J8K4CE#/screens/222029808 Visual Design Spec]<br />
* [https://wiki.mozilla.org/QA/form_autofill Test plan]<br />
* [https://docs.google.com/document/d/1EJmgVt0XDRZh5d-C7UZHogYnLXbquSVdO8ZvpvpgL0o/edit Form Autofill Success Matrix/Measurement]<br />
* [https://docs.google.com/document/d/1QtyaF0rGqTtqxl1hcIhD-X_i1vNCPJO9Xo10CosdLCg/edit Meeting Notes]<br />
<br />
=== Child Pages ===<br />
{{Special:PrefixIndex/{{{1|{{FULLPAGENAME}}}}}/|stripprefix=1}}<br />
<br />
== Feature Availability ==<br />
'''Fx59 Nightly'''<br />
* Address Autofill: Available for all users.<br />
* Credit Card Autofill: Available for all users.<br />
<br />
'''Fx58 Beta'''<br />
* Address Autofill: Available for users using en-US build and located in the US.<br />
* Credit Card Autofill: Available for users using en-US build and located in the US.<br />
<br />
'''Fx57 Release'''<br />
* Address Autofill: Will be rolled out to users using en-US build and located in the US gradually over time. Not all users will see it on day 1. [https://bugzilla.mozilla.org/show_bug.cgi?id=1405217#c24 Currently at 20%]<br />
* Credit Card Autofill: Not available.<br />
<br />
'''For Testing'''<br />
<br />
If you would like to test these features but don't meet the conditions above, you can manually turn them on by modifying the following prefs via about:config.<br />
<br />
* extensions.formautofill.available: on<br />
* extensions.formautofill.creditCards.available: true<br />
<br />
== Implementation ==<br />
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=%22%5Bform%20autofill%22 All open bugs]<br />
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20%22%5Bform%20autofill%22 All bugs]<br />
<br />
=== MVP ===<br />
Tentatively targeting Black Friday 2017 as a system extension for most UI/logic. Non-extension code targeting Fx56.<br />
<br />
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20sw:%22%5Bform%20autofill:M%22 All MVP bugs]<br />
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=sw%3A%22%5Bform%20autofill%5D%22 Bugs without a milestone]<br />
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=FIXE%20sw%3A%22%5Bform%20autofill%22%20cf_status_firefox56%21%3Dfixed%20%20cf_status_firefox56%21%3Dunaffected%20cf_status_firefox57%3Dfixed&list_id=13744008 Fixed in 57 but not 56]<br />
<br />
'''Milestones'''<br />
* [https://mzl.la/2iAWNGm Milestone 1]: Basic Form Autofill setting in Preference and the Form Autofill profile management. Also includes the support of autocomplete attribute for input type<br />
* [https://mzl.la/2iACjxG Milestone 2]: (3/20 - 4/18)<br />
* [https://mzl.la/2iBAsIZ Milestone 3]: (4/19 - 6/23) Enable heuristics, support name fields, previewing/highlighting, section-* DOM support, pref edit subdialog<br />
* [https://mzl.la/2iBqxmD Milestone 4]: (6/26 - 7/31) Credit card heuristics, management and doorhanger; telemetry; Sync support<br />
* [https://mzl.la/2jcAEPh Remaining bugs]: Bugs, follow-ups, enhancement<br />
<br />
=== V2 ===<br />
===== L10N Support =====<br />
<bugzilla><br />
{<br />
"blocks": "1415079",<br />
"include_fields": "id, summary, status, resolution, assigned_to, whiteboard, cf_last_resolved",<br />
"order": "resolution, cf_last_resolved"<br />
}<br />
</bugzilla><br />
===== Clear Button =====<br />
<bugzilla><br />
{<br />
"blocks": "1404768",<br />
"include_fields": "id, summary, status, resolution, assigned_to, whiteboard, cf_last_resolved",<br />
"order": "resolution, cf_last_resolved"<br />
}<br />
</bugzilla><br />
===== Additional Countries(DE/CA) Support =====<br />
<bugzilla><br />
{<br />
"blocks": "1415112",<br />
"include_fields": "id, summary, status, resolution, assigned_to, whiteboard, cf_last_resolved",<br />
"order": "resolution, cf_last_resolved"<br />
}<br />
</bugzilla><br />
===== Section Mechanism Support =====<br />
<bugzilla><br />
{<br />
"blocks": "1411877",<br />
"include_fields": "id, summary, status, resolution, assigned_to, whiteboard, cf_last_resolved",<br />
"order": "resolution, cf_last_resolved"<br />
}<br />
</bugzilla><br />
===== Misc. Bugs =====<br />
<bugzilla><br />
{<br />
"whiteboard": "[form autofill:V2][Misc.]",<br />
"include_fields": "id, summary, status, resolution, assigned_to, whiteboard, cf_last_resolved",<br />
"order": "resolution, cf_last_resolved"<br />
}<br />
</bugzilla><br />
<br />
=== Platform Dependencies ===<br />
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=sw%3A%22%5Bform%20autofill%22%20-product:Firefox%20-product:Toolkit Bug List]<br />
<bugzilla><br />
{<br />
"quicksearch": "sw:'[form autofill:M' -product:Firefox -product:Toolkit",<br />
<br />
"include_fields": "id, summary, status, resolution, assigned_to, whiteboard, cf_last_resolved",<br />
"order": "resolution, cf_last_resolved"<br />
}<br />
</bugzilla><br />
<br />
[[Category:Firefox]]</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Firefox/Shield/Heartbeat&diff=1185626Firefox/Shield/Heartbeat2017-12-09T23:19:47Z<p>Alice Wyman: /* Disabling Heartbeat */ preference is now extensions.shield-recipe-client.enabled (false) - see https://support.mozilla.org/en-US/kb/rate-your-firefox-experience-heartbeat/discuss/7285</p>
<hr />
<div>[[File:heartbeatheader.png|Heartbeat]]<br />
<br />
=='''Summary'''==<br />
<br />
Heartbeat is User Voice in Firefox. <br />
<br />
Heartbeat provides real-time understanding of our existing Desktop user population, allowing us to pivot more quickly based on the needs and desires of our users. Heartbeat ties user perception to technical information so we can take your feedback and feed that into future Firefox releases. <br />
<br />
=='''Goals'''==<br />
<br />
* Build better products and deepen our relationship with our users by capturing both Qualitative and Quantitative data from an unbiased sample of users every day<br />
<br />
* Reduce the number of chemspills (unexpected Firefox repair releases)<br />
<br />
* Reduce user frustration by increasing our visibility into pre-release versions of Firefox so we catch and fix bugs earlier<br />
<br />
* Respect users time and effort by doing ''minimally intrusive'' questioning. Small samples, long rest periods, and simple interactions. We want to collect Just Enough data to be useful. <br />
<br />
=='''Project Background'''==<br />
<br />
Our existing feedback channels are biased to some degree. We have no way of talking to a true representative sample of our existing user base. At Mozilla, we answer to no one but our users. Our users are at the heart of everything we do. We take our brand promise very seriously and Heartbeat is our way of showing that commitment.<br />
<br />
<br />
=='''Experience Flow'''==<br />
{| class="wikitable"<br />
|-<br />
| Every day a random subset of users are offered a '''rating widget''' || [[File:heartbeatflow1.png|Rating Widget]] <br />
|-<br />
| After rating Firefox, an '''ENGAGEMENT''' page may open in a background tab.<br />
* We can increase engagement with high-rating users by offering a set of links that can help make Firefox even more awesome<br />
* We can fulfill our brand promise by helping low-rating users improve their experience and find support when needed<br />
|| [[File:Heartbeatflow2.png|center|Secondary Engagement]]<br />
|}<br />
=='''Privacy'''==<br />
Surveys will not include questions that ask the user to provide unique or personal IDs in accordance with your privacy policies.<br />
<br />
=='''Disabling Heartbeat'''==<br />
<br />
We understand that any interruption of your time on the internet can be annoying.<br />
<br />
# open '''about:config'''<br />
# toggle '''extensions.shield-recipe-client.enabled''' to '''false'''<br />
# enjoy the rest of your day!<br />
<br />
=='''Core Team'''==<br />
{| class="wikitable"<br />
|-<br />
! Name !! Role<br />
|-<br />
| Technical Lead || Gregg Lind<br />
|-<br />
| Product Manager || Matt Grimes<br />
|-<br />
| Developers || Mike Kelly/Mike Cooper<br />
|}</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support/New_Platform_Meetings&diff=1176420Support/New Platform Meetings2017-07-24T19:16:04Z<p>Alice Wyman: Removed outdated info on moving to a new platform</p>
<hr />
<div>=Platform Meetings=<br />
<br />
The new platform discussion was added to the calendar in June 2016. It's an opportunity for the Mozilla Support community to bring up issues, features, preferences and updates related to the SUMO platform.<br />
<br />
We meet sometimes on '''Thursday''' to evaluate our progress and make sure bugs are on track. The meeting time is:<br />
:09:00 PST<br />
:11:00 CST<br />
:12:00 EST<br />
:17:00 UTC<br />
:18:00 CET<br />
<br />
Phone call details:<br />
:California: 650-903-0800 then extension 92 <br />
:Toronto: 416-848-3114 then extension 92<br />
:Toll-free: 800-707-2533 then password 369<br />
:Skype (free): +18007072533 then password 369<br />
<br />
Then, enter the conference number: 98437#<br />
<br />
SUMO Vidyo Room (You'll have to download and install the Vidyo Desktop client)<br />
:Interactive Vidyo link => https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2<br />
:Watch the meeting live => https://air.mozilla.org/channels/sumo-meetings-channel/<br />
<br />
Meetings notes for each meeting can be found in the [https://docs.google.com/document/d/1iz1xp2Iie4dvdy5WKC6aL8Nyx1tbLZE_6WQop4htTw8/edit# platform meeting doc]<br />
<br />
=== Communication ===<br />
<br />
The best way to get in touch with us is IRC:<br />
:[irc://irc.mozilla.org/sumo #sumo]<br />
<br />
Web-based IRC<br />
:https://kiwiirc.com/client/irc.mozilla.org/sumo<br />
<br />
=== Contacts: ===<br />
[mailto://PMcClard@mozilla.com Email Patrick]<br />
[mailto://Mada@mozilla.com Email Madalina]<br />
[mailto://sumo-team@mozilla.com Email the SUMO Team]<br />
<br />
Archive of etherpad discussions<br />
*https://public.etherpad-mozilla.org/p/sumo-platform-2016</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support&diff=1174677Support2017-06-28T18:57:36Z<p>Alice Wyman: added/updated links; removed some Lithium info.</p>
<hr />
<div>= Support =<br />
<br />
[[File:Sumo logo help small.png|framed|http://mzl.la/help]]<br />
== Who are we ==<br />
SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.<br />
<br />
You can find [https://support.mozilla.org/kb/meet-team a detailed list and contact info for our staff members].<br />
<br />
== Overview ==<br />
With over 30 million visits a month, we help users around the world by providing tips and answering questions in the form of knowledge base articles, question and answer forums, and social media support.<br />
<br />
With content in multiple languages, SUMO has global reach. Almost 60% of our visitors seek answers in languages other than English.<br />
<br />
SUMO has one of the largest contributor bases at Mozilla, with over 100 core contributors and many members joining each week.<br />
<br />
For more detailed information about SUMO, see this [https://docs.google.com/presentation/d/1IIT0fD8FKVpw7zUVb7uBp2iRcs3uNJH2wJnHkzYSX4Y/edit?usp=sharing presentation] (from 2015).<br />
<br />
===What's New===<br />
<br />
[https://blog.mozilla.org/sumo/ SUMO community blog]<br />
Get the latest scoop on what's going on with SUMO - including special posts by our contributors!<br />
<br />
== Contribution areas ==<br />
<br />
* [https://support.mozilla.org/kb/write-articles-knowledge-base Write Help Articles for the Knowledge Base] - The KB is the main point of contact for our users that receives 30+ million views a month. Base articles are created in English.<br />
* [https://support.mozilla.org/kb/answering-questions-support-forum Answer Questions in the Support Forum] - The forums are our User to User help channel manned by our amazing contributors. Users add 150-200 questions a day.<br />
* [https://support.mozilla.org/kb/translating-an-article Translate Articles to your languages] - Our articles are localized into numerous different languages. Nearly 60% of our visitors read the site in languages other than English.<br />
* Help users in Social Channels<br />
** [[Support/Social|Social Media Support]] - Social media helps Firefox better understand its users. There are about 14,000 questions/comments on Firefox social media platforms every month. More often than not, when people experience issues with Firefox, they tend to share them on Twitter and Facebook before submitting bugs or seeking out solutions from SUMO. We're here to help, share our knowledge and build relationships that will empower our users to get the most out of their Firefox. (We used to do this with the Army of Awesome, we now use a 3rd party social support solution).<br />
<br />
== Development: Bugs and Feature Requests ==<br />
<br />
* For over five years, we used our own open source platform ([https://github.com/mozilla/kitsune/ Kitsune]) for support.<br />
* In February 2017 we switched from Kitsune to the [https://www.lithium.com/ Lithium software as a service support platform]. The Kitsune to Lithium transition [https://blog.mozilla.org/sumo/2016/08/04/whats-up-with-sumo-4th-august/ was announced in August 2016].<br />
* In April 2017, we temporarily rolled back to Kitsune in order to fix bugs around Firefox in-product url redirects, L10n, and showfor. As of this writing, we don't have an ETA for when we will switch back to Lithium.<br />
* Lithium is not open source and there are no longer software developers employed by Mozilla to work on any aspects of support.mozilla.org.<br />
<br />
* The following is a summary of how SUMO uses bugzilla. Full details at [[Support/How SUMO uses bugzilla with Lithium]]. If you have a '''bugs''' or '''feature requests''' please:<br />
** If you are comfortable with Bugzilla - file a bug or feature request (product: "support.mozilla.org") OR<br />
** If you are NOT comfortable with Bugzilla or unsure in any way, [https://support.mozilla.org/forums/contributors please add a thread to the Contributor Forum] about your bug or feature request.<br />
** If you need something urgently, please contact or needinfo [https://mozillians.org/en-US/u/Madasan/ Madalina Ana] (based in Berlin) or [https://mozillians.org/en-US/u/rolandtanglao/ Roland Tanglao] (based in Vancouver, Canada).<br />
** Please don't send us private messages or emails about bugs or feature requests. It is counterproductive and does not help in timely resolution of incoming requests.<br />
<br />
== Project Management ==<br />
As the rest of the Marketing org, SUMO uses the 2 and a half week sprint model. You can follow a summary of how this works in SUMO here: [[Support/SUMO_Project_management]].<br />
<br />
== Meeting schedule ==<br />
* Wednesdays 09:00 PST [[Support/Weekly_Meetings| Weekly SUMO Community Meetings]]<br />
* Thursdays 09:00 PST (new as of 6/30/2016) [https://wiki.mozilla.org/Support/New_Platform_Meetings SUMO Platform Meetings]<br />
<br />
== Where you can find us ==<br />
If you have a specific question about supporting users or want to learn more about how to help support Firefox users, you are strongly encouraged to reach out to SUMO volunteers and staff. We have two channels for this: <br />
* If you have a quick question, you can find us on IRC at irc.mozilla.org in [https://kiwiirc.com/client/irc.mozilla.org/sumo #sumo]. This is for live discussion but not for decisions since it is time zone challenged :-) and not everybody uses IRC.<br />
* All other discussion and questions about helping to support users, should be posted to the [https://support.mozilla.org/en-US/forums SUMO contributor forum]. This is where longer form discussion takes place and decisions are documented.<br />
<br />
===Other places of Contact===<br />
* [[Support/Weekly_Meetings|Weekly Meetings]] <br />
* [http://support.mozilla.com/en-US/forums/contributors Contributors forum]<br />
* IRC channel: #sumo<br />
* Telegram channel for [https://t.me/mozsumo SUMO] and [https://t.me/respond Respond]<br />
*For NDA contributors the Slack Channel is #sumo2<br />
* [[Support/SUMO_event_kit|SUMO Event Kit]]<br />
* [[Support/SUMO_day|SUMO Day]]<br />
* [[Support/Social|Social support]]<br />
* [https://air.mozilla.org/channels/sumo-support/ SuMo General Channel] <br />
* [https://air.mozilla.org/channels/sumo-meetings-channel/ SuMo Meeting channel on Air Mozilla] - Only Mozillians and staff can access this<br />
<br />
<br />
<br />
== Obsolete docs ==<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! CLICK [show] ON THE SIDE TO VIEW ARCHIVED PAGES, LINKS, AND FILES ====><br />
|-<br />
|<br />
=== Firefox ===<br />
Want to get help with Firefox?<br />
<br />
Check out:<br />
* Support resources: http://support.mozilla.org/<br />
* Support chat: <br />
** irc://irc.mozilla.org/firefox or<br />
** [https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox web chat via Mibbit]<br />
** [https://kiwiirc.com/client/irc.mozilla.org/firefox web chat via KiwiIRC]<br />
<br />
=== Contributing to Mozilla support ===<br />
Want to help with Mozilla support (AKA Support Mozilla (SuMo))? <br />
<br />
Check out these resources and join in.<br />
=== [http://support.mozilla.com/contribute Getting started contributing to SUMO] ===<br />
<br />
<br />
==== Need help in figuring out what to do? ====<br />
<br />
[https://support.mozilla.org/forums/buddies/710681 If you are stuck, don't know what to do, and need some friendly guidance, '''please click here''' and read this]!<br />
<br />
=== Old development stuff: ===<br />
<br />
* Mailing list/forum: [http://www.mozilla.org/about/forums/#dev-sumo dev-sumo@lists.mozilla.org] (moderated)<br />
* IRC channel: #sumodev<br />
* Ongoing [https://wiki.mozilla.org/Bugmasters/Bug_days/SUMO Bug triage]. You don't have to be a developer to help the developers with this task!<br />
* [[Webdev/GetInvolved/support.mozilla.org|Get Involved]] - includes mentored bugs for new contributors<br />
* [https://kitsune.readthedocs.org/ Kitsune documentation] - includes Kitsune setup guide<br />
<br />
Old Stuff<br />
<br />
* [[/Developer Tips|Tips and tricks for developers]]<br />
* [[Support:Sumodev|Contributing to the Code - SUMOdev]]<br />
* [[/Kitsune|Kitsune, the support webapp]] <br />
* [[Support/Notifications|Notification system, take two]]<br />
<br />
* [[Support/Buddies|Buddies]]<br />
* [[Support:Overview|Overview]]<br />
* [[Support/Mobile|Mobile Support]]<br />
* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]<br />
* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)<br />
* [[Support:Style_Guide|Manual of Style]](moved to support site)<br />
* [[Support:Getting_Started|Contributor Home Page]](moved to support site)<br />
* [[Support:How_to_Create_Screenshots|How to create screenshots]]<br />
* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]<br />
* [[Support/mz_credits|Pages in need of MozillaZine credit]]<br />
* [[Support:PRD|Product Requirements]]<br />
* [[Support:Future forum ideas|Future Forum Ideas]]<br />
* [[Support:IncreasingContributions|Increasing Contributions]]<br />
* [[Support:CurrentProjects|Current Projects]]<br />
* [[Support/In-product|In-product help tracking]]<br />
* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]<br />
* [[Support/l10n]]<br />
* [[Support:Search_Implementation|Search Implementation Plan]]<br />
* [[Support:Search_Requirements|Search requirements]]<br />
* [[Support/VideoContest|Video Contest]]<br />
* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]<br />
* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]<br />
* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]<br />
* [[Support/IRC-meetings|Monthly IRC meetings]] <br />
* [[Support/KB/Meetings|Weekly KB meetings]] <br />
* [[Support/Mobile/Weekly Mobile Meetings|Weekly Mobile meetings]]<br />
<br />
|-<br />
|}</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support:Press_list&diff=1173521Support:Press list2017-06-14T17:09:04Z<p>Alice Wyman: removed [http://www.spreadfirefox.com/ SpreadFirefox]</p>
<hr />
<div>= List of places the Firefox Support team can use to get the word out =<br />
<br />
* [http://blog.mozilla.com/sumo/ Firefox Support blog] (which is syndicated on [http://planet.mozilla.org/ Planet Mozilla])<br />
* [http://blog.mozilla.com/ The Mozilla blog]<br />
* [http://djst.org/blog/ David Tenser's blog]<br />
* [http://ilias.ca/blog/ Chris Ilias's blog] (which is syndicated on Planet Mozilla and [http://gemal.dk/mozilla/blogupdates.html Henrik Gemal's blogupdates])<br />
* [http://www.mozillazine.org MozillaZine News]<br />
* [http://mozillalinks.org/ Mozilla Links]<br />
* The [http://forums.mozillazine.org/ MozillaZine forums]<br />
* mozilla.support.firefox [news://news.mozilla.org/mozilla.support.firefox newsgroup]/[https://lists.mozilla.org/listinfo/support-firefox mailing list]/[http://groups.google.com/group/mozilla.support.firefox Google Group]<br />
* For now we should use #firefox, but should get people used to hanging out in #sumo as well. firebot announces new posts on planet, so we're already hitting several irc channels that way - Lucy<br />
* mozilla.announce [news://news.mozilla.org/mozilla.announce newsgroup]/[https://lists.mozilla.org/listinfo/announce mailing list]/[http://groups.google.com/group/mozilla.announce Google Group] (depends if the announcement is big enough. I can only imagine using it once.)</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support&diff=1145969Support2016-08-27T12:13:51Z<p>Alice Wyman: /* Who are we */ There's a few dozens -> There are dozens of</p>
<hr />
<div>= Support =<br />
<br />
[[File:Sumo logo help small.png|framed|http://mzl.la/help]]<br />
== Who are we ==<br />
SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.<br />
<br />
You can find [https://support.mozilla.org/en-US/kb/meet-team a detailed list and contact info for our staff members and core contributors here]. Any questions, feedback or concerns - please reach out, we would love to hear from you!<br />
<br />
[https://support.mozilla.org/en-US/groups There are dozens of different groups of people involved in making SUMO happen. Click here for a full list].<br />
<br />
== Overview ==<br />
With over 30 million visits a month, we help users around the world by providing tips and answering questions in the form of knowledge base articles, question and answer forums, and social media support.<br />
<br />
With content in 74 languages, SUMO has global reach. Almost 60% of our visitors seek answers in languages other than English. <br />
<br />
SUMO has one of the largest contributor bases at Mozilla, with over 100 core contributors, with 60-90 members joining each week.<br />
<br />
For more detailed information about SUMO, see this [https://docs.google.com/presentation/d/1IIT0fD8FKVpw7zUVb7uBp2iRcs3uNJH2wJnHkzYSX4Y/edit?usp=sharing presentation].<br />
<br />
===What's New===<br />
SUMO is continually exploring ways to provide impactful and innovative support to over a billion Firefox users. Our projects include:<br />
<br />
*[https://docs.google.com/presentation/d/1IIT0fD8FKVpw7zUVb7uBp2iRcs3uNJH2wJnHkzYSX4Y/edit#slide=id.g11dd88cf32_4_0 Social Media Support (Q1 2016)]<br />
**Social media support enables us to establish relationships with users, developers and Internet advocates, detect emerging crises and enable users take control by providing social support in a sustainable, contributor-driven way.<br />
**[https://docs.google.com/document/d/1WAPf9rzqK5y8tJszbWeRTLn4c4KZjEWr39zZ2FByHLU/edit SUMO Social Day Report - Firefox 45 Launch]<br />
*[https://blog.mozilla.org/sumo/ SUMO community blog]<br />
**Get the latest scoop on community life. This is where community members share updates, tips and information on upcoming events.<br />
<br />
== Contribution areas ==<br />
<br />
* [https://support.mozilla.org/en-US/get-involved/kb Write Help Articles for the Knowledge Base] - The KB is the main point of contact for our users that receives 30+ million views a month. Base articles are created in English.<br />
* [https://support.mozilla.org/en-US/get-involved/questions Answer Questions in the Support Forum] - The forums are our User to User help channel manned by our amazing contributors. Users add 150-200 questions a day.<br />
* [https://support.mozilla.org/en-US/get-involved/l10n Translate Articles to your Languages] - Our articles are localized into 74 different languages. Nearly 60% of our visitors don’t see the site in English.<br />
* Help users in Social Channels<br />
** [[Support/Social|Social Media Support]] - Social media helps Firefox better understand its users. There are about 14,000 questions/comments on Firefox social media platforms every month. More often than not, when people experience issues with Firefox, they tend to share them on Twitter and Facebook before submitting bugs or seeking out solutions from SUMO. We're here to help, share our knowledge and build relationships that will empower our users to get the most out of their Firefox. <br />
** [https://support.mozilla.org/en-US/get-involved/army-of-awesome Army of Awesome]<br />
<br />
== Meeting schedule ==<br />
*Wednesdays 09:00 PST [[Support/Weekly_Meetings| Weekly SUMO Community Meetings]]<br />
*Thursdays 09:00 PST (discontinued) [[Support:Sumodev| Weekly Platform Meetings]]<br />
*Thursdays 09:00 PST (new as of 6/30/2016) [https://wiki.mozilla.org/Support/New_Platform_Meetings New Platform Meetings]<br />
<br />
== Where you can find us ==<br />
If you have a specific question about supporting users or want to learn more about how to help support Firefox users, you are strongly encouraged to reach out to SUMO volunteers and staff. We have two channels for this: <br />
* If you have a quick question, you can find us on IRC at irc.mozilla.org in [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23sumo #sumo]. This is for live discussion but not for decisions since it is time zone challenged :-) and not everybody uses IRC.<br />
* All other discussion and questions about helping to support users, should be posted to the [https://support.mozilla.org/forums SUMO contributor forum]. This is where longer form discussion takes place and decisions are documented.<br />
<br />
== Obsolete docs ==<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! CLICK [show] ON THE SIDE TO VIEW ARCHIVED PAGES, LINKS, AND FILES ====><br />
|-<br />
|<br />
=== Firefox ===<br />
Want to get help with Firefox?<br />
<br />
Check out:<br />
* Support resources: http://support.mozilla.org/<br />
* Support chat: <br />
** irc://irc.mozilla.org/firefox or<br />
** [https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox web chat via Mibbit]<br />
** [https://kiwiirc.com/client/irc.mozilla.org/firefox web chat via KiwiIRC]<br />
<br />
=== Contributing to Mozilla support ===<br />
Want to help with Mozilla support (AKA Support Mozilla (SuMo))? <br />
<br />
Check out these resources and join in.<br />
=== [http://support.mozilla.com/contribute Getting started contributing to SUMO] ===<br />
* [[Support/Weekly_Meetings|Weekly Meetings]] <br />
* [http://support.mozilla.com/en-US/forums/contributors Contributors forum]<br />
* IRC channel: #sumo<br />
* [[Support:Press_list|Press list]]<br />
* [[Support/SUMO_event_kit|SUMO Event Kit]]<br />
* [[Support/SUMO_day|SUMO Day]]<br />
* [[Support/Social|Social support]]<br />
* [https://air.mozilla.org/channels/sumo-support/ SuMo General Channel] <br />
* [https://air.mozilla.org/channels/sumo-meetings-channel/ SuMo Meeting channel on Air Mozilla] - Only Mozillians and staff can access this<br />
<br />
==== Need help in figuring out what to do? ====<br />
<br />
[https://support.mozilla.org/forums/buddies/710681 If you are stuck, don't know what to do, and need some friendly guidance, '''please click here''' and read this]!<br />
<br />
=== Development ===<br />
<br />
* Mailing list/forum: [http://www.mozilla.org/about/forums/#dev-sumo dev-sumo@lists.mozilla.org] (moderated)<br />
* IRC channel: #sumodev<br />
* Ongoing [https://wiki.mozilla.org/Bugmasters/Bug_days/SUMO Bug triage]. You don't have to be a developer to help the developers with this task!<br />
* [[Webdev/GetInvolved/support.mozilla.org|Get Involved]] - includes mentored bugs for new contributors<br />
* [https://kitsune.readthedocs.org/ Kitsune documentation] - includes Kitsune setup guide<br />
<br />
<br />
Old stuff:<br />
<br />
* [[/Developer Tips|Tips and tricks for developers]]<br />
* [[Support:Sumodev|Contributing to the Code - SUMOdev]]<br />
* [[/Kitsune|Kitsune, the support webapp]] <br />
* [[Support/Notifications|Notification system, take two]]<br />
<br />
* [[Support/Buddies|Buddies]]<br />
* [[Support:Overview|Overview]]<br />
* [[Support/Mobile|Mobile Support]]<br />
* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]<br />
* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)<br />
* [[Support:Style_Guide|Manual of Style]](moved to support site)<br />
* [[Support:Getting_Started|Contributor Home Page]](moved to support site)<br />
* [[Support:How_to_Create_Screenshots|How to create screenshots]]<br />
* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]<br />
* [[Support/mz_credits|Pages in need of MozillaZine credit]]<br />
* [[Support:PRD|Product Requirements]]<br />
* [[Support:Future forum ideas|Future Forum Ideas]]<br />
* [[Support:IncreasingContributions|Increasing Contributions]]<br />
* [[Support:CurrentProjects|Current Projects]]<br />
* [[Support/In-product|In-product help tracking]]<br />
* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]<br />
* [[Support/l10n]]<br />
* [[Support:Search_Implementation|Search Implementation Plan]]<br />
* [[Support:Search_Requirements|Search requirements]]<br />
* [[Support/VideoContest|Video Contest]]<br />
* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]<br />
* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]<br />
* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]<br />
* [[Support/IRC-meetings|Monthly IRC meetings]] <br />
* [[Support/KB/Meetings|Weekly KB meetings]] <br />
* [[Support/Mobile/Weekly Mobile Meetings|Weekly Mobile meetings]]<br />
<br />
|-<br />
|}</div>Alice Wymanhttps://wiki.mozilla.org/index.php?title=Support:Community_Calls&diff=1046056Support:Community Calls2015-01-09T17:36:18Z<p>Alice Wyman: 2014-12-22 notes</p>
<hr />
<div>==Meeting Details==<br />
Mondays (meeting duration approx. 30 minutes) at:<br />
*9:00 PT<br />
*11:00 CST<br />
*12:00 EST<br />
*16:00 UTC<br />
*18:00 CET<br />
*22:30 IST<br />
<br />
Phone call details:<br />
* California: 1-650-903-0800, x92 then 98437 then #, <br />
* Toll-free: +1 800 707 2533, pin 369 - then 98437 then #<br />
* Skype (free): +1 800 707 2533, pin 369 - then 98437 then #<br />
<br />
Participate in the video:<br />
*[https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 SUMO Video room link] (You'll have to download and install the Vidyo Desktop client)<br />
<br />
Stream the meeting:<br />
*[http://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4 Watch the meeting live]<br />
<br />
irc.mozilla.org: [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo #sumo] <== Click the link to use web-based chat<br />
<br />
==Notes==<br />
{| class="wikitable collapsible" style="width: 100%"<br />
! 2014 <br />
|-<br />
|<br />
*'''Next Meeting:'''[https://etherpad.mozilla.org/sumo-2015-01-12 2015-01-12]<br />
*[https://etherpad.mozilla.org/sumo-2015-01-05 2015-01-05]<br />
*'''HAPPY NEW YEAR 2015!'''<br />
*[https://etherpad.mozilla.org/sumo-2014-12-22 2014-12-22]<br />
*[https://etherpad.mozilla.org/sumo-2014-12-15 2014-12-15]<br />
*[https://etherpad.mozilla.org/sumo-2014-11-24 2014-11-24]<br />
*[https://etherpad.mozilla.org/sumo-2014-11-17 2014-11-17]<br />
*[https://etherpad.mozilla.org/sumo-2014-11-10 2014-11-10]<br />
*[https://etherpad.mozilla.org/sumo-2014-11-03 2014-11-03]<br />
*[https://etherpad.mozilla.org/sumo-2014-10-27 2014-10-27] - No Meeting (Too many people are traveling or offline)<br />
*[https://etherpad.mozilla.org/sumo-2014-10-20 2014-10-20]<br />
*[https://etherpad.mozilla.org/sumo-2014-10-13 2014-10-13]<br />
*[https://etherpad.mozilla.org/sumo-2014-10-06 2014-10-06]<br />
*[https://etherpad.mozilla.org/sumo-2014-10-06 2014-10-06]<br />
*[https://etherpad.mozilla.org/sumo-2014-09-29 2014-09-29]<br />
*[https://etherpad.mozilla.org/sumo-2014-09-22 2014-09-22]<br />
*[https://etherpad.mozilla.org/sumo-2014-09-15 2014-09-15]<br />
*[https://etherpad.mozilla.org/sumo-2014-09-08 2014-09-08]<br />
*[https://etherpad.mozilla.org/sumo-2014-08-25 2014-08-25]<br />
*[https://etherpad.mozilla.org/sumo-2014-08-18 2014-08-18]<br />
*[https://etherpad.mozilla.org/sumo-2014-08-11 2014-08-11]<br />
*[https://etherpad.mozilla.org/sumo-2014-08-04 2014-08-04]<br />
*[https://etherpad.mozilla.org/sumo-2014-07-28 2014-07-28]<br />
*[https://etherpad.mozilla.org/sumo-2014-07-21 2014-07-21]<br />
*[https://etherpad.mozilla.org/sumo-2014-07-14 2014-07-14]<br />
* 2014-07-07 - No Meeting (Engagement workweek)<br />
*[https://etherpad.mozilla.org/sumo-2014-06-30 2014-06-30]<br />
* 2014-06-23 - No Meeting<br />
*'''Last Meeting:''' [https://etherpad.mozilla.org/sumo-2014-06-16 2014-06-16]<br />
*[https://etherpad.mozilla.org/sumo-2014-06-09 2014-06-09]<br />
*[https://etherpad.mozilla.org/sumo-2014-06-02 2014-06-02]<br />
*2014-05-26 - No Meeting (US Holiday)<br />
*[https://etherpad.mozilla.org/sumo-2014-05-19 2014-05-19]<br />
*[https://etherpad.mozilla.org/sumo-2014-05-12 2014-05-12]<br />
*2014-05-05 - No Meeting <br />
*[https://etherpad.mozilla.org/sumo-2014-04-28 2014-04-28]<br />
*[https://etherpad.mozilla.org/sumo-2014-04-28 2014-04-28]<br />
*2014-04-21 - No Meeting (Easter Holidays)<br />
*[https://etherpad.mozilla.org/sumo-2014-04-14 2014-04-14]<br />
*2014-04-07 - No Meeting <br />
*[https://etherpad.mozilla.org/sumo-2014-03-31 2014-03-31]<br />
*[https://etherpad.mozilla.org/sumo-2014-03-24 2014-03-24]<br />
*[https://etherpad.mozilla.org/sumo-2014-03-17 2014-03-17]<br />
*[https://etherpad.mozilla.org/sumo-2014-03-10 2014-03-10]<br />
*[https://etherpad.mozilla.org/sumo-2014-03-03 2014-03-03]<br />
*[https://etherpad.mozilla.org/sumo-2014-02-24 2014-02-24]<br />
*2014-02-17 - No Meeting (US Holiday) <br />
*[https://etherpad.mozilla.org/sumo-2014-02-10 2014-02-10]<br />
*[https://etherpad.mozilla.org/sumo-2014-02-03 2014-02-03]<br />
*[https://etherpad.mozilla.org/sumo-2014-01-27 2014-01-27]<br />
*2014-01-20 - No Meeting (US Holiday) <br />
*2014-01-13 - No Meeting (Engagement Summit) <br />
*[https://etherpad.mozilla.org/sumo-2014-01-06 2014-01-06]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2013 <br />
|-<br />
|<br />
*[https://etherpad.mozilla.org/sumo-2013-12-16 2013-12-16]<br />
*[https://etherpad.mozilla.org/sumo-2013-12-09 2013-12-09]<br />
*[https://etherpad.mozilla.org/sumo-2013-11-18 2013-12-02]<br />
*[https://etherpad.mozilla.org/sumo-2013-11-18 2013-11-18]<br />
*[https://etherpad.mozilla.org/sumo-2013-11-25 2013-11-25]<br />
*[https://etherpad.mozilla.org/sumo-2013-11-11 2013-11-11]<br />
*[https://etherpad.mozilla.org/sumo-2013-11-04 2013-11-04]<br />
*[https://etherpad.mozilla.org/sumo-2013-10-28 2013-10-28]<br />
*[https://etherpad.mozilla.org/sumo-2013-10-21 2013-10-21]<br />
*[https://etherpad.mozilla.org/sumo-2013-10-14 2013-10-14]<br />
* 2013-10-07 - No Meeting (Mozilla Summit)<br />
*[https://etherpad.mozilla.org/sumo-2013-09-30 2013-09-30]<br />
*[https://etherpad.mozilla.org/sumo-2013-09-23 2013-09-23]<br />
*[https://etherpad.mozilla.org/sumo-2013-09-16 2013-09-16]<br />
*[https://etherpad.mozilla.org/sumo-2013-09-09 2013-09-09]<br />
* 2013-09-02 - No Meeting (US Labor Day)<br />
* 2013-08-26 - No Meeting (SUMO staff workweek in Paris)<br />
*[https://etherpad.mozilla.org/sumo-2013-08-19 2013-08-19]<br />
*[https://etherpad.mozilla.org/sumo-2013-08-12 2013-08-12]<br />
*[https://etherpad.mozilla.org/sumo-2013-08-05 2013-08-05]<br />
*[https://etherpad.mozilla.org/sumo-2013-07-29 2013-07-29]<br />
*[https://etherpad.mozilla.org/sumo-2013-07-22 2013-07-22]<br />
*[https://etherpad.mozilla.org/sumo-2013-07-15 2013-07-15]<br />
*[https://etherpad.mozilla.org/sumo-2013-07-08 2013-07-08]<br />
*[https://etherpad.mozilla.org/sumo-2013-07-01 2013-07-01]<br />
*[https://etherpad.mozilla.org/sumo-2013-06-24 2013-06-24]<br />
*[https://etherpad.mozilla.org/sumo-2013-06-17 2013-06-17]<br />
*[https://etherpad.mozilla.org/sumo-2013-06-10 2013-06-10]<br />
*[https://etherpad.mozilla.org/sumo-2013-06-03 2013-06-03]<br />
* 2013-05-27 - No Meeting - US Holiday<br />
* 2013-05-20 - No Meeting<br />
*[https://etherpad.mozilla.org/sumo-2013-05-13 2013-05-13]<br />
*[https://etherpad.mozilla.org/sumo-2013-05-06 2013-05-06]<br />
*[https://etherpad.mozilla.org/sumo-2013-04-29 2013-04-29]<br />
*[https://etherpad.mozilla.org/sumo-2013-04-22 2013-04-22]<br />
*[https://etherpad.mozilla.org/sumo-2013-04-15 2013-04-15]<br />
*[https://etherpad.mozilla.org/sumo-2013-04-08 2013-04-08]<br />
*[https://etherpad.mozilla.org/sumo-2013-04-01 2013-04-01]<br />
*[https://etherpad.mozilla.org/sumo-2013-03-25 2013-03-25]<br />
*[https://etherpad.mozilla.org/sumo-2013-03-11 2013-03-11]<br />
*[https://etherpad.mozilla.org/sumo-2013-03-04 2013-03-04]<br />
*[https://etherpad.mozilla.org/sumo-2013-02-25 2013-02-25]<br />
* 2013-02-18 - No Meeting - US Holiday<br />
*[https://etherpad.mozilla.org/sumo-2013-02-11 2013-02-11]<br />
*[https://etherpad.mozilla.org/sumo-2013-02-04 2013-02-04]<br />
*[https://etherpad.mozilla.org/sumo-2013-01-28 2013-01-28]<br />
* 2013-01-21 No meeting - US Holiday<br />
*[https://etherpad.mozilla.org/sumo-2013-01-14 2013-01-14]<br />
*[https://etherpad.mozilla.org/sumo-2013-01-07 2013-01-07]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2012 <br />
|-<br />
|<br />
*[https://etherpad.mozilla.org/sumo-2012-12-17 2012-12-17]<br />
*[https://etherpad.mozilla.org/sumo-2012-12-10 2012-12-10]<br />
*[https://etherpad.mozilla.org/sumo-2012-12-03 2012-12-03]<br />
*[https://etherpad.mozilla.org/sumo-2012-11-26 2012-11-26]<br />
*[https://etherpad.mozilla.org/sumo-2012-11-19 2012-11-19]<br />
*[https://etherpad.mozilla.org/sumo-2012-11-12 2012-11-12]<br />
*[https://etherpad.mozilla.org/sumo-2012-11-05 2012-11-05]<br />
*2012-10-29 - No Meeting<br />
*[https://etherpad.mozilla.org/sumo-2012-10-22 2012-10-22]<br />
*[https://etherpad.mozilla.org/sumo-2012-10-15 2012-10-15]<br />
*[https://etherpad.mozilla.org/sumo-2012-10-08 2012-10-08]<br />
*[https://etherpad.mozilla.org/sumo-2012-10-01 2012-10-01]<br />
*[https://etherpad.mozilla.org/sumo-2012-09-24 2012-09-24]<br />
*[https://etherpad.mozilla.org/sumo-2012-09-17 2012-09-17]<br />
*[https://etherpad.mozilla.org/sumo-2012-09-10 2012-09-10]<br />
*2012-09-03 - No Meeting, U.S. Holiday<br />
*[https://etherpad.mozilla.org/sumo-2012-08-27 2012-08-27]<br />
*[https://etherpad.mozilla.org/sumo-2012-08-20 2012-08-20]<br />
*[https://etherpad.mozilla.org/sumo-2012-08-13 2012-08-13]<br />
*[https://etherpad.mozilla.org/sumo-2012-08-06 2012-08-06]<br />
*[https://etherpad.mozilla.org/sumo-2012-07-30 2012-07-30]<br />
*[[Support/Weekly_Meetings/Notes_2012-07-23|2012-07-23]]<br />
*2012-07-16 - No Meeting<br />
*2012-07-09 - No Meeting<br />
*[[Support/Weekly_Meetings/Notes_2012-07-02|2012-07-02]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-25|2012-06-25]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-18|2012-06-18]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-11|2012-06-11]]<br />
*[[Support/Weekly_Meetings/Notes_2012-06-04|2012-06-04]]<br />
*2012-05-28 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Notes_2012-05-21|2012-05-21]]<br />
*[[Support/Weekly_Meetings/Notes_2012-05-14|2012-05-14]]<br />
*[[Support/Weekly_Meetings/Notes_2012-05-07|2012-05-07]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-30|2012-04-30]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-23|2012-04-23]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-16|2012-04-16]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-09|2012-04-09]]<br />
*[[Support/Weekly_Meetings/Notes_2012-04-02|2012-04-02]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-26|2012-03-26]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-19|2012-03-19]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-12|2012-03-12]]<br />
*[[Support/Weekly_Meetings/Notes_2012-03-05|2012-03-05]]<br />
*[[Support/Weekly_Meetings/Notes_2012-02-27|2012-02-27]]<br />
*2012-02-20 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Notes_2012-02-13|2012-02-13]]<br />
*[[Support/Weekly_Meetings/Notes_2012-02-06|2012-02-06]]<br />
*[[Support/Weekly_Meetings/Notes_2012-01-30|2012-01-30]]<br />
*[[Support/Weekly_Meetings/Notes_2012-01-23|2012-01-23]]<br />
*2012-01-16 - No Meeting - Holiday <br />
*[[Support/Weekly_Meetings/Notes_2012-01-09|2012-01-09]]<br />
*2012-01-02 - No Meeting - Holiday<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2011 <br />
|-<br />
|<br />
*2011-12-26 - No Meeting - Holiday<br />
*[[Support/Weekly_Meetings/Notes_2011-12-19|2011-12-19]]<br />
*[[Support/Weekly_Meetings/Notes_2011-12-12|2011-12-12]]<br />
*2011-12-05 - No Meeting - SUMO team week<br />
*[[Support/Weekly_Meetings/Notes_2011-11-28|2011-11-28]]<br />
*2011-11-21 - No Meeting - Mozcamp Asia<br />
*2011-11-14 - No Meeting - Mozcamp Europe<br />
*[[Support/Weekly_Meetings/Notes_2011-11-07|2011-11-07]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-31|2011-10-31]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-24|2011-10-24]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-17|2011-10-17]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-10|2011-10-10]]<br />
*[[Support/Weekly_Meetings/Notes_2011-10-03|2011-10-03]] <== Agenda now becomes Notes/Minutes<br />
*[[Support/Weekly_Meetings/Agenda_2011-09-26|2011-09-26]] - [[Support/Weekly_Meetings/Minutes_2011-09-26|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-09-19|2011-09-19]] - [[Support/Weekly_Meetings/Minutes_2011-09-19|Minutes]]<br />
*2011-09-12 - No Meeting - Mozilla All-Hands week<br />
*2011-09-05 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-29|2011-08-29]] - [[Support/Weekly_Meetings/Minutes_2011-08-29|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-22|2011-08-22]] - [[Support/Weekly_Meetings/Minutes_2011-08-22|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-15|2011-08-15]] - [[Support/Weekly_Meetings/Minutes_2011-08-15|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-08|2011-08-08]] - [[Support/Weekly_Meetings/Minutes_2011-08-08|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-08-01|2011-08-01]] - [[Support/Weekly_Meetings/Minutes_2011-08-01|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-25|2011-07-25]] - [[Support/Weekly_Meetings/Minutes_2011-07-25|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-18|2011-07-18]] - [[Support/Weekly_Meetings/Minutes_2011-07-18|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-07-11|2011-07-11]] - [[Support/Weekly_Meetings/Minutes_2011-07-11|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-27|2011-06-27]] - [[Support/Weekly_Meetings/Minutes_2011-06-27|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-20|2011-06-20]] - [[Support/Weekly_Meetings/Minutes_2011-06-20|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-13|2011-06-13]] - [[Support/Weekly_Meetings/Minutes_2011-06-13|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-06-06|2011-06-06]] - [[Support/Weekly_Meetings/Minutes_2011-06-06|Minutes]]<br />
*2011-05-30 - No Meeting - US Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-23|2011-05-23]] - [[Support/Weekly_Meetings/Minutes_2011-05-23|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-16|2011-05-16]] - [[Support/Weekly_Meetings/Minutes_2011-05-16|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-09|2011-05-09]] - [[Support/Weekly_Meetings/Minutes_2011-05-09|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-05-02|2011-05-02]] - [[Support/Weekly_Meetings/Minutes_2011-05-02|Minutes]]<br />
*2011-04-25 - No Meeting - European Holiday<br />
*[[Support/Weekly_Meetings/Agenda_2011-04-18|2011-04-18]] - [[Support/Weekly_Meetings/Minutes_2011-04-18|Minutes]]<br />
*2011-04-11 - No Meeting - Travel<br />
*2011-04-04 - No Meeting - All hands week<br />
*2011-03-28 - No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-21|2011-03-21]] - [[Support/Weekly_Meetings/Minutes_2011-03-21|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-14|2011-03-14]] - [[Support/Weekly_Meetings/Minutes_2011-03-14|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-03-07|2011-03-07]] - [[Support/Weekly_Meetings/Minutes_2011-03-07|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-28|2011-02-28]] - [[Support/Weekly_Meetings/Minutes_2011-02-28|Minutes]]<br />
*2011-02-21 - President's Day (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-14|2011-02-14]] - [[Support/Weekly_Meetings/Minutes_2011-02-14|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-02-07|2011-02-07]] - [[Support/Weekly_Meetings/Minutes_2011-02-07|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-31|2011-01-31]] - [[Support/Weekly_Meetings/Minutes_2010-01-31|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-24|2011-01-24]] - [[Support/Weekly_Meetings/Minutes_2010-01-24|Minutes]]<br />
* 2011-01-17 - US Holiday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-10|2011-01-10]] - [[Support/Weekly_Meetings/Minutes_2010-01-10|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2011-01-03|2011-01-03]] - [[Support/Weekly_Meetings/Minutes_2010-01-03|Minutes]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2010 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2010-12-06|2010-12-06]] - [[Support/Weekly_Meetings/Minutes_2010-12-06|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-29|2010-11-29]] - [[Support/Weekly_Meetings/Minutes_2010-11-29|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-22|2010-11-22]] - [[Support/Weekly_Meetings/Minutes_2010-11-22|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-15|2010-11-15]] - [[Support/Weekly_Meetings/Minutes_2010-11-15|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-08|2010-11-08]] - [[Support/Weekly_Meetings/Minutes_2010-11-08|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-11-01|2010-11-01]] - [[Support/Weekly_Meetings/Minutes_2010-11-01|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-25|2010-10-25]] - [[Support/Weekly_Meetings/Minutes_2010-10-25|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-18|2010-10-18]] - [[Support/Weekly_Meetings/Minutes_2010-10-18|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-11|2010-10-11]] - [[Support/Weekly_Meetings/Minutes_2010-10-11|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-10-04|2010-10-04]] - [[Support/Weekly_Meetings/Minutes_2010-10-04|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-27|2010-09-27]] - [[Support/Weekly_Meetings/Minutes_2010-09-27|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-20|2010-09-20]] - [[Support/Weekly_Meetings/Minutes_2010-09-20|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-13|2010-09-13]] - [[Support/Weekly_Meetings/Minutes_2010-09-13|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-09-06|2010-09-06]] - [[Support/Weekly_Meetings/Minutes_2010-09-06|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-30|2010-08-30]] - [[Support/Weekly_Meetings/Minutes_2010-08-30|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-23|2010-08-23]] - [[Support/Weekly_Meetings/Minutes_2010-08-23|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-16|2010-08-16]] - [[Support/Weekly_Meetings/Minutes_2010-08-16|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-09|2010-08-09]] - [[Support/Weekly_Meetings/Minutes_2010-08-09|Minutes]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-08-02|2010-08-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-07-26|2010-07-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-07-19|2010-07-19]]<br />
*2010-07-12 - (returning from Moz10) No Meeting<br />
*2010-07-05 - (traveling to Moz10) No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-28|2010-06-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-21|2010-06-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-14|2010-06-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-06-07|2010-06-07]]<br />
*2010-05-31 - No Meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-24|2010-05-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-17|2010-05-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-10|2010-05-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-05-03|2010-05-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-26|2010-04-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-19|2010-04-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-12|2010-04-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-04-07|2010-04-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-29|2010-03-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-22|2010-03-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-15|2010-03-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-08|2010-03-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-03-01|2010-03-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-23|2010-02-23]] - (Moved from 02-22)<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-16|2010-02-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-08|2010-02-08]] - No meeting<br />
*[[Support/Weekly_Meetings/Agenda_2010-02-01|2010-02-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-25|2010-01-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-11|2010-01-11]]<br />
*[[Support/Weekly_Meetings/Agenda_2010-01-04|2010-01-04]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2009 <br />
|-<br />
|<br />
*2009-12-28 - No meeting<br />
*[[Support/Weekly_Meetings/Agenda_2009-12-21|2009-12-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-12-14|2009-12-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-30|2009-11-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-23|2009-11-23]]<br />
*2009-11-16 - Traveling back from FSCONS (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-09|2009-11-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-11-02|2009-11-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-26|2009-10-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-19|2009-10-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-10-12|2009-10-12]]<br />
*2009-10-05 - Traveling back from EU MozCamp 2009 (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-28|2009-09-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-21|2009-09-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-09-14|2009-09-14]]<br />
* 2009-09-07 - Labor Day (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-31|2009-08-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-24|2009-08-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-17|2009-08-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-10|2009-08-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-08-03|2009-08-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-27|2009-07-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-20|2009-07-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-13|2009-07-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-07-06|2009-07-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-29|2009-06-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-22|2009-06-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-15|2009-06-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-08|2009-06-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-06-01|2009-06-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-25|2009-05-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-18|2009-05-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-05-11|2009-05-11]]<br />
*2009-05-04 - Travel (No Meeting)<br />
*2009-04-27 - Mozilla All Hands (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-04-20|2009-04-20]]<br />
*2009-04-13 - Easter Monday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-04-06|2009-04-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-30|2009-03-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-23|2009-03-23]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-16|2009-03-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-09|2009-03-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-03-02|2009-03-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-02-23|2009-02-23]]<br />
*2009-02-16 - President's Day (No Meeting)<br />
*2009-02-09 - Travel (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2009-02-02|2009-02-02]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-26|2009-01-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-12|2009-01-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2009-01-05|2009-01-05]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2008 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-29|2008-12-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-22|2008-12-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-15|2008-12-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-08|2008-12-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-12-01|2008-12-01]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-24|2008-11-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-17|2008-11-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-10|2008-11-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-11-03|2008-11-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-20|2008-10-20]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-13|2008-10-13]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-10-06|2008-10-06]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-29|2008-09-29]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-22|2008-09-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-15|2008-09-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-09-08|2008-09-08]]<br />
*2008-09-01 - USA Holiday (No Meeting)<br />
*[[Support/Weekly_Meetings/Agenda_2008-08-25|2008-08-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-21|2008-07-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-14|2008-07-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-07-07|2008-07-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-30|2008-06-30]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-23|2008-06-23]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-16|2008-06-16]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-06-09|2008-06-09]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-26|2008-05-26]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-19|2008-05-19]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-12|2008-05-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-05-05|2008-05-05]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-28|2008-04-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-21|2008-04-21]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-14|2008-04-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-04-07|2008-04-07]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-31|2008-03-31]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-24|2008-03-24]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-17|2008-03-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-10|2008-03-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-03-03|2008-03-03]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-18|2008-02-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-11|2008-02-11]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-02-04|2008-02-04]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-28|2008-01-28]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-14|2008-01-14]]<br />
*[[Support/Weekly_Meetings/Agenda_2008-01-07|2008-01-07]]<br />
|}<br />
<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! 2007 <br />
|-<br />
|<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-17|2007-12-17]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-10|2007-12-10]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-12-04|2007-12-04]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-27|2007-11-27]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-22|2007-11-22]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-15|2007-11-15]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-11-08|2007-11-08]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-25|2007-10-25]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-18|2007-10-18]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-12|2007-10-12]]<br />
*[[Support/Weekly_Meetings/Agenda_2007-10-04|2007-10-04]]<br />
|}</div>Alice Wyman