Support:GetSatisfaction:Roles and Champions: Difference between revisions

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This is an informal process (for now, to be formalized later) for moving folks from the normal "customer" role on Get Satisfaction to these roles: "employee", "offical rep", "admin" and in addition rewarding them by giving them "Champion" status ([http://getsatisfaction.com/getsatisfaction/topics/admin_how_to_managing_accounts_and_roles official GS docs on Accounts and roles])
This is an informal process (for now, to be formalized later) for moving folks from the normal "customer" role on Get Satisfaction to these roles: "employee", "offical rep", "admin" and in addition rewarding them by giving them "Champion" status ([http://getsatisfaction.com/getsatisfaction/topics/admin_how_to_managing_accounts_and_roles official GS docs on Accounts and roles])
# After passing the criteria (which is to be determined) for employee, official rep or admin or Champion, get two people from the official GS voucher list to vouch for you via email by sending and email to the "official GS voucher list". Currently the "official GS voucher list" is Rafael Ebron, Roland Tanglao and Tom.
# After passing the criteria (which is to be determined) for employee, official rep or admin or Champion, get two people from the official GS voucher list to vouch for you via email by sending an email to the "official GS voucher list". Currently the "official GS voucher list" is Rafael Ebron, Roland Tanglao and Tom.
# Roland will then change that person to the appropriate role or make them a champion as requested.
# Roland will then change that person to the appropriate role or make them a champion as requested.

Revision as of 22:38, 31 July 2009

This is an informal process (for now, to be formalized later) for moving folks from the normal "customer" role on Get Satisfaction to these roles: "employee", "offical rep", "admin" and in addition rewarding them by giving them "Champion" status (official GS docs on Accounts and roles)

  1. After passing the criteria (which is to be determined) for employee, official rep or admin or Champion, get two people from the official GS voucher list to vouch for you via email by sending an email to the "official GS voucher list". Currently the "official GS voucher list" is Rafael Ebron, Roland Tanglao and Tom.
  2. Roland will then change that person to the appropriate role or make them a champion as requested.