Firefox/Features/about-crashes: Difference between revisions

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{| class="fullwidth-table"
|-
| style="font-weight: bold; background: #DDD;" | Feature
| style="font-weight: bold; background: #DDD;" | Status
| style="font-weight: bold; background: #DDD;" | ETA
| style="font-weight: bold; background: #DDD;" | Owner
|-
<section begin="status" />
| [[Firefox/Features/about-crashes|Make crash reports helpful and easier to access]]
| {{StatusHealthy|status=Early planning}}
| TBA
| Sheila Mooney
<section end="status" />
|-
|}


== Summary ==
Improve about:crashes to be more helpful and easier to access crash reports.
== Team ==
* '''Feature Manager''': Sheila Mooney
* '''Lead Developer''': Blair McBride
* '''Product Manager''': Sheila Mooney
* '''QA''': Vlad Ghetiu (irc: vladg)
* '''UX''': Alexander Limi
== Release Requirements ==
TBA.
== Next Steps ==
* Get someone from QA on board
* Flesh out a spec, including usecases, and what additional information to expose
* Design ''how'' to expose that additional information
== Open Issues ==
TBA.
== Related Bugs & Dependencies ==
Vaguely related bug: https://bugzilla.mozilla.org/show_bug.cgi?id=336872
Related project: https://addons.mozilla.org/en-US/firefox/addon/crash-report-helper/
Related project: https://wiki.mozilla.org/PostCrash
== Designs ==
Waiting for UX input.
=== Additional information to expose ===
* Date/time of crash
* Related SUMO articles
* Related bugs
* Whether it's been submitted or not (currently hidden in the obscure format of the ID)
* User comment
* Whether we (Mozilla) want additional information to help diagnose the crash
* Whether it's known/suspected to be caused by a certain addon
** Include a button to disable that addon
Potentially useful info for technical users (toggle-able via hidden pref?):
* Crash signature
=== Notes ===
* Group by date range?
** Makes it easier to see time-based trends
* Remove usage of "bp-" syntax
** Obscure way to expose whether something is submitted already, or will be submitted by clicking link
** Removing this will make pasting-into-Bugzilla fail :( We can de-emphasize the UUIDs, but when providing a list to paste, we should keep the prefix. [[User:Jesse|Jesse]] 04:32, 21 April 2011 (PDT)
== Test Plans ==
TBA.
== Goals/Use Cases ==
=== Average user ===
* Get links to recent crash report(s) for SUMO
** Submit first, if necessary
* Tell SUMO how often a crash is occuring
* Disable add-on suspected of causing crash (assuming it hasn't been blocklisted)
=== Technical user / Developer ===
* Gather more information when its needed to debug the crash
== Non-Goals ==
* Will not change the way crash reports are gathered/submitted.
* Is not a replacement for crash-stats.
* Will not provide all information that crash-stats provides.
== Other Documentation ==
TBA.
__NOTOC__
[[Category:Features]]
[[Category:Firefox]]
[[Category:Priority 3]]

Revision as of 13:45, 11 July 2011

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