Thunderbird:Thunderbird3:UserDocs
What should be done regarding changes to user documentation for Thunderbird 3?
notes on user docs
Definition of User Docs
"user documentation" will stand here for all the sources and resources that inform a user about Thuderbird usage or simply help the user achieve a goal using this software. Generally it regards help, tutorial, support, feedback, usage issues, but it may go for even general information or terminology used, impressions, or more abstract things related to the user experience and communication with user.
There is another side of the documentation, the developers one, that I (ovidiu)cannot dive into that, but could be attaked in the same place/manner here.
Goals of this page (Thunderbird 3 User Docs)
in the beginning the goals may just be analytic:
- To collect Thunderbird documentation locations and sources
- To comment and share opinion on those sources
- To eventually get an image of the work/state of documentation, help, etc.
Structure the input/collected data
I think the structure will come from comments and opinion. First is enough if set couple of major 'tags':User, Dev, Help(Support), Tutorial, Review(inform), and others if you like..
Sources for user documentation
TB main web page (first information)[user, info] http://www.mozilla.com/en-US/thunderbird/ http://www.mozilla.com/en-US/thunderbird/features
TB menu-help goes to (expected to gather most of it?)[user, dev, info, support, tutorial][more to comment here..] http://www.mozilla.org/support/thunderbird/
TB oldest an maybe most visited resource with subpages directly fot TB http://www.mozillazine.org/ [lot to comment on that..]
newsgroups at mozilla [there are some confussions there, in terms of which group to ask, from the user side, ending up with some frustration eventually]
see http://weblogs.mozillazine.org/rumblingedge/archives/2007/11/survey_results_out.html question 3 [comments on that:??]
http://wiki.mozilla.org/Thunderbird:Help_Documentation:Base [is this an ongoing process..? note: This (user doc) is not intened to duplicate this link. At least I(ov) consider this just a part of the process..]
more to come.. more to be studied from those domains above.. more to ask..