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Thunderbird/Support/GetSatisfaction/BoilerPlate: Difference between revisions
Thunderbird/Support/GetSatisfaction/BoilerPlate (view source)
Revision as of 20:47, 25 October 2010
, 25 October 2010→Folks who vent about Thunderbird 3 but offer no troubleshooting info
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If you would like community support or have found specific features that do not work on TB, please consider replying with the complete details as requested in our README: | If you would like community support or have found specific features that do not work on TB, please consider replying with the complete details as requested in our README: | ||
https://wiki.mozilla.org/Thunderbird/Support/GetSatisfaction/README | https://wiki.mozilla.org/Thunderbird/Support/GetSatisfaction/README | ||
i.e. in particular <a href="http://support.mozillamessaging.com/en-US/kb/Safe+Mode">does Thunderbird work in TB Safe mode</a>? ; firewall and anti-virus software versions if any, Thunderbird version (3. | i.e. in particular <a href="http://support.mozillamessaging.com/en-US/kb/Safe+Mode">does Thunderbird work in TB Safe mode</a>? ; firewall and anti-virus software versions if any, Thunderbird version (3.1.5?, 2.0.0.24?), Operating System (Windows XP?), ISP, mail service provider, POP or IMAP settings including username suitably altered to protect your privacy i.e change jane@domain.com to jne@domain.com, outgoing SMTP mail server setting including username altered so we can't guess your username, what add-ons you have installed if any, exact error message, what you did, what you expected, what happened, etc. | ||
== Please create a new topic == | == Please create a new topic == | ||