A communication channel is a place where people on the project and people defined in the participation plan can communicate and collaborate on specific needs, blockers, and deliverables. The communication channel should be in a public forum that open by default, but this is not always possible or desirable. Communication channels should only be private (employee-only) on the exception. [[Engagement/Integrated_Marketing/Getting_Started/Communications|Read more]] about what platform is right for your project.