https://wiki.mozilla.org/api.php?action=feedcontributions&user=Dannycolin&feedformat=atomMozillaWiki - User contributions [en]2024-03-29T15:06:51ZUser contributionsMediaWiki 1.27.4https://wiki.mozilla.org/index.php?title=Matrix&diff=1248016Matrix2023-09-18T21:25:03Z<p>Dannycolin: Update Changing Accounts</p>
<hr />
<div><br />
== "What is the Matrix?" ==<br />
[https://matrix.org/ Matrix] is an open, lightweight protocol for decentralized, real-time communication, and Mozilla's preferred open discussion platform.<br />
<br />
== Community Participation at Mozilla ==<br />
<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes the participation of everyone who shares our goals and wants to contribute in a healthy and constructive manner within our communities. To that end, as with all Mozilla spaces and events we expect participants in our Matrix forums to support and uphold the Mozilla [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines] as a condition of participation.<br />
<br />
Please note that the great majority of the rooms on our Matrix instance, like Bugzilla and Discourse, are public-facing forums that can be read anonymously, and should be considered a public place. Your participation in public rooms like Mozilla-General will be publicly visible. Some people create alternative accounts or log in with alternative email addresses for this reason. See [https://www.mozilla.org/privacy/websites/ Mozilla's Websites, Communications & Cookies Privacy Notice] for more information on our privacy policies.<br />
<br />
== Getting Started == <br />
<br />
=== New to Matrix, new to Mozilla? === <br />
<br />
Start with the [https://chat.mozilla.org/#/welcome Element webapp] and create an account. Once you're signed in, clicking these links will let you join the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] channel for general questions or [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. There are lots more channels to choose from - there's a list of some of them below - and we'll have more as soon as we get them sorted out. <br />
<br />
For more details, scroll down to [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] below.<br />
<br />
=== New to Matrix, already part of Mozilla? ===<br />
<br />
[https://chat.mozilla.org/#/login Mozilla's Matrix server] is configured to use Mozilla IAM, and supports the following accounts:<br />
<br />
* Mozilla LDAP<br />
* [https://www.mozilla.org/firefox/accounts/ Firefox Accounts]<br />
* [https://github.com/ Github]<br />
* [https://myaccount.google.com/ Google]<br />
<br />
Any of those will work if you go through the [https://chat.mozilla.org/ web interface]; the details are in the [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] section below.<br />
<br />
=== Already using Matrix? ===<br />
<br />
If you're already using Matrix, you can join the Mozilla conversation by joining the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] room for general topics and [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. The whole Mozilla list of rooms isn't settled out and synchronizing across the Matrix ecosystem yet; although many are [https://wiki.mozilla.org/Matrix#Commonly_used_rooms linked below]. In the meantime, those are friendly channels and the people there will be able to help you find your way around.<br />
<br />
You can join our rooms using Matrix via the [https://app.element.io Element web app], the [https://element.io Element native mobile app for your platform], or any other Matrix client.<br />
<br />
Using Element Web or Desktop you can view our room directory using the following steps:<br />
# Click on the Explore button<br />
[[File:Element Explore button.png|Element Explore button location|frame|none]]<br />
# Click on the dropdown that says "Matrix rooms (yourserver.com)"<br />
[[File:Matrix rooms dropdown.png|frame|none]]<br />
# Click Add a new server<br />
# Type in <code>mozilla.org</code> and click Add<br />
Now you can view the Mozilla server's room directory and join a room.<br />
<br />
=== Community Participation Guidelines ===<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes contributions from everyone who shares our goals and wants to contribute in a healthy and constructive manner within our community<br />
<br />
Despite our very best efforts, occasionally people do experience behaviors on Matrix that are not inline with our [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines]. If happens to you, please reach out to the room moderator or send a report [https://www.mozilla.org/about/governance/policies/participation/reporting/].<br />
<br />
=== Changing Accounts === <br />
<br />
You can change your "display name" in Matrix. But because of low-level design decisions in the Matrix protocol, accounts cannot be renamed nor can accounts names be re-used, and deactivating an account is permanent. <br />
<br />
Also, accounts tied to SSO such as Mozilla's SSO cannot be reassigned to new owners and you cannot change the primary email tied to it. <br />
<br />
To accomplish such a change:<br />
# create a new account for yourself<br />
# to maintain continuity in conversations, export your encryption keys from the old account and import them into the new account and then (where relevant) using your old account invite your new account into conversations you'd like to continue (see account settings, in Security And Privacy, under Cryptography near the bottom of that window)<br />
# deactivate the old account<br />
<br />
== Connect to Matrix ==<br />
<br />
=== Register a username ===<br />
<br />
The quickest way to register a username on Mozilla Matrix is through the web interface.<br />
<br />
* Open https://chat.mozilla.org/<br />
<br />
* Review the CPG and privacy notices and press the Sign In button<br />
<br />
[[File:Chatmo-welcome-screen.png|frame|none|alt=Welcome screen on chat.mozilla.org]]<br />
<br />
* On the sign in page, proceed to Sign in with single sign-on<br />
<br />
[[File:Chatmo-signin-page.png|frame|none|alt=Sign in page on chat.mozilla.org]]<br />
<br />
* Pick your choice of services to authenticate from<br />
<br />
[[File:Am-screen.png|frame|none|alt=Mozilla IAM sign in page]]<br />
<br />
* Pick your username!<br />
<br />
[[File:Chatmo-pick-username.png|frame|none|alt=Pick your username on chat.mozilla.org]]<br />
<br />
=== Clients ===<br />
<br />
Matrix supports a variety of clients on web, desktop, and mobile. You can readily connect to the web client from https://chat.mozilla.org/. Matrix maintains a list of clients on [https://matrix.org/clients/ their website].<br />
<br />
The Mozilla Matrix server requires Single Sign-On. Clients which currently support Single Sign-On include:<br />
<br />
* Element, the software behind [https://chat.mozilla.org chat.mozilla.org]<br />
** this is also available as a desktop client: [https://element.io/get-started download here]<br />
* [https://www.thunderbird.net/ Thunderbird]<br />
** Available through [https://support.mozilla.org/en-US/kb/instant-messaging-and-chat Thunderbird Chat] as of version 102.<br />
* [https://play.google.com/store/apps/details?id=im.vector.app Element Android] (also [https://f-droid.org/en/packages/im.vector.alpha/ available on F-Droid])<br />
* [https://apps.apple.com/app/vector/id1083446067 Element iOS]<br />
* weechat, using the [https://github.com/poljar/weechat-matrix/ weechat-matrix protocol script]. Note the [https://github.com/poljar/weechat-matrix/#single-sign-on Single Sign-On instructions].<br />
* [https://github.com/tulir/gomuks gomuks] a terminal client for Matrix<br />
* [https://github.com/quotient-im/Quaternion Quaternion] a Qt5-based client for Windows, Linux, and macOS<br />
* [https://nheko-reborn.github.io/ Nheko Reborn] (Windows, Linux and macOS)<br />
<br />
==== Connection parameters ====<br />
<br />
While the default parameters in most clients will work just fine, if you're already part of the Mozilla community or want to connect directly to the Mozilla Matrix instance. To do that, you'll need to change the following settings:<br />
<br />
{|<br />
|-<br />
| '''Homeserver'''<br />
| <nowiki>https://mozilla.modular.im</nowiki><br />
|-<br />
| '''Identity server'''<br />
| <nowiki>https://vector.im</nowiki><br />
|}<br />
<br />
These details will be autofilled for you in most clients if you enter your full username (e.g. @susan:mozilla.org rather than susan) into the username field. In general it is preferable to do that rather than trying to remember what the homeserver URL is.<br />
<br />
=== Joining a room ===<br />
<br />
When connected to the Mozilla Matrix server you can join Mozilla rooms and also rooms on other Matrix servers.<br />
<br />
There are several different ways to join a room:<br />
* You can follow an external link. (For example, see the links to commonly used rooms lower on this page.)<br />
* You can follow links from inside a discussion on Matrix.<br />
* You can receive an invitation from another Matrix member.<br />
* There are also platform specific methods:<br />
** On https://chat.mozilla.org/ you can click the compass icon "Explore rooms" in the upper left next to the search-bar and search the known rooms to see information about the rooms and then preview or join the rooms. On the left side you can select or enter another Matrix server and search for non-Mozilla rooms.<br />
** Other platforms: TBA<br />
<br />
When you follow a link you you may be given a choice to preview the contents of the room or to join. If the room doesn't allow preview you may be asked if you want to join it without a preview first.<br />
<br />
But it is also easy to leave a room. On https://chat.mozilla.org/ find the room name (or icon) in the room list on the left and click the three vertical dots to the left of the name. There are several options on how you want to read the room. plus the option to leave.<br />
<br />
====Viewing Room Members====<br />
Once you have joined a room you can view the room members by clicking on the person icon in the top right. You may notice (depending on your client) that all members appear "offline" or greyed out, this is intentional as "presence" is not enabled for the Mozilla homeserver.<br />
<br />
See the field "enable_presence_by_hs_url" in the configuration file https://chat.mozilla.org/config.json<br />
<br />
=== Mozilla Space ===<br />
<br />
The official Mozilla Matrix Space is [https://matrix.to/#/#welcome:mozilla.org #welcome:mozilla.org], but most of the Mozilla related rooms aren't currently in the space.<br />
<br />
=== Creating a new room ===<br />
<br />
How you create a new room depends on your client ([https://element.io/help#rooms Element help]). <br />
<br />
On creation, you can make the decision of whether or not your room should be publicly discoverable or use end-to-end ("E2E") encryption; for public rooms intended to involve community participation, we recommend *not* enabling E2E, as that enables new participants to see scrollback. A public room is one where anyone can join without an invite. I.e. the "''only people who have been invited''" option has not been enabled.<br />
<br />
Any public room on the server should also invite the moderator account, and provide it the <code>admin</code> role. This will help you administer the room in compliance with the [https://www.mozilla.org/en-US/about/governance/policies/participation/ CPG] and let site moderators support you in the process.<br />
<br />
Providing access to the moderator account is a two step process:<br />
# Issue the invitation: <code>/invite @moderator:mozilla.org</code><br />
# After <code>@moderator:mozilla.org</code> joins the room, grant them the admin role.<br />
<br />
While the Moderator account with only "mod" privileges lets us protect channels against individual bad actors, it does not give that account the access needed to change channel-wide access control lists. You need to grant the Moderator "admin" privileges to be able to take advantage of the collective defense options Matrix provides.<br />
<br />
== Commonly used rooms ==<br />
<br />
=== General discussion ===<br />
* [https://chat.mozilla.org/#/room/#general:mozilla.org #general:mozilla.org ] - General discussions about Mozilla<br />
* [https://chat.mozilla.org/#/room/#synchronicity:mozilla.org #synchronicity:mozilla.org] - Sorting out bugs and papercuts in the migration from IRC to Matrix<br />
<br />
=== Software Development ===<br />
* [https://chat.mozilla.org/#/room/#introduction:mozilla.org #introduction:mozilla.org] - Help with basics of developing for Mozilla<br />
* [https://chat.mozilla.org/#/room/#developers:mozilla.org #developers:mozilla.org] - General Firefox and Gecko development discussion<br />
* [https://chat.mozilla.org/#/room/#devtools:mozilla.org #devtools:mozilla.org] - Firefox Developer Tools discussion<br />
* [https://chat.mozilla.org/#/room/#basket:mozilla.org #basket:mozilla.org] - Development of basket.mozilla.org ([https://github.com/mozmeao/basket basket])<br />
* [https://chat.mozilla.org/#/room/#fxa:mozilla.org #fxa:mozilla.org] - Development of Firefox Accounts ([https://github.com/mozilla/fxa fxa])<br />
* [https://chat.mozilla.org/#/room/#pontoon:mozilla.org #pontoon:mozilla.org] - Development of pontoon.mozilla.org ([https://github.com/mozilla/pontoon Pontoon])<br />
* [https://chat.mozilla.org/#/room/#www:mozilla.org #www:mozilla.org] - Development of www.mozilla.org ([https://github.com/mozilla/bedrock bedrock])<br />
* [https://chat.mozilla.org/#/room/#maildev:mozilla.org #maildev:mozilla.org] - Development of Thunderbird ([https://www.thunderbird.net/ thunderbird])<br />
* [https://chat.mozilla.org/#/room/#seamonkey:mozilla.org #seamonkey:mozilla.org] - Development of SeaMonkey ([https://www.seamonkey-project.org/ SeaMonkey])<br />
* [https://chat.mozilla.org/#/room/#necko:mozilla.org #necko:mozilla.org] Development of Firefox's Networking component [[Networking|Necko]]<br />
<br />
=== Specific areas ===<br />
* [https://chat.mozilla.org/#/room/#fx-desktop-community:mozilla.org #fx-desktop-community:mozilla.org] - Discussion about Firefox Desktop<br />
* [https://chat.mozilla.org/#/room/#fx-android-community:mozilla.org #fx-android-community:mozilla.org] - Discussion about Firefox for Android<br />
* [https://chat.mozilla.org/#/room/#l10n-community:mozilla.org #l10n-community:mozilla.org] - Discussion about localization (l10n) of Mozilla applications<br />
* [https://chat.mozilla.org/#/room/#accessibility:mozilla.org #accessibility:mozilla.org] Discussion of the accessibility (a11y) of Mozilla applications and services<br />
* [https://chat.mozilla.org/#/room/#addons:mozilla.org #addons:mozilla.org] Discussion about Firefox add-ons<br />
* [https://chat.mozilla.org/#/room/#nightly:mozilla.org #nightly:mozilla.org] Discussion about Firefox Nightly<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org #SUMO:mozilla.org] Discussion about Mozilla Support<br />
* [https://chat.mozilla.org/#/room/#mdn:mozilla.org #mdn:mozilla.org] Discussion about MDN<br />
<br />
=== Specific locations ===<br />
==== Mozilla offices ====<br />
* [https://chat.mozilla.org/#/room/#berlin:mozilla.org #berlin:mozilla.org] - General chat for people in the Berlin office<br />
* [https://chat.mozilla.org/#/room/#taipei:mozilla.org #taipei:mozilla.org] - General chat for people in the Taipei office<br />
* [https://chat.mozilla.org/#/room/#toronto:mozilla.org #toronto:mozilla.org] - General chat for people in the Toronto office<br />
* [https://chat.mozilla.org/#/room/#vancouver:mozilla.org #vancouver:mozilla.org] - General chat for people in the Vancouver office<br />
<br />
==== Local communities ====<br />
* [https://chat.mozilla.org/#/room/#atlanta:mozilla.org #atlanta:mozilla.org] - General chat for the Mozilla community in and around Atlanta, GA, USA<br />
* [https://chat.mozilla.org/#/room/#canada:mozilla.org #canada:mozilla.org] - General chat for the Canadian Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozfr:mozilla.org #mozfr:mozilla.org] - ''Communauté Mozilla francophone'' — French-speaking Mozilla community ([https://mozfr.org/ mozfr.org])<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] - ''Deutschsprachige Mozilla-Community'' — German-speaking Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozilla-hispano:mozilla.org #mozilla-hispano:mozilla.org] - ''Comunidad en español de Mozilla'' ([https://www.mozilla-hispano.org/ mozilla-hispano.org])<br />
* [https://chat.mozilla.org/#/room/#mozilla-japan:mozilla.org #mozilla-japan:mozilla.org] - General chat for the Mozilla Japan Community<br />
* [https://chat.mozilla.org/#/room/#Mozilla_NL:mozilla.org #Mozilla_NL:mozilla.org] - ''Voor Nederlands sprekende medewerkers en vrijwilligers van Mozilla''<br />
* [https://chat.mozilla.org/#/room/#mozilla-uk:mozilla.org #mozilla-uk:mozilla.org] - General chat for the Mozilla UK Community<br />
* [https://chat.mozilla.org/#/room/#moztw:mozilla.org #moztw:mozilla.org] - General chat for the Taiwan Community<br />
* [https://chat.mozilla.org/#/room/#spain:mozilla.org #spain:mozilla.org] - ''Comunidad Mozilla en España''<br />
<br />
=== Rooms in other languages ===<br />
<br />
====French====<br />
<br />
* [https://github.com/mozfr/besogne/wiki/Matrix French-speaking community wiki page]<br />
<br />
====German====<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] – Deutschsprachige Mozilla-Community<br />
* [https://chat.mozilla.org/#/room/#firefox.de:mozilla.org #firefox.de:mozilla.org] - Deutschsprachiger Firefox-Chat<br />
* [https://chat.mozilla.org/#/room/#common-voice-de:mozilla.org #common-voice-de:mozilla.org] - Alles rund um Common Voice auf Deutsch<br />
<br />
====Lithuanian====<br />
* [https://chat.mozilla.org/#/room/#l10n-lt:mozilla.org #l10n-lt:mozilla.org] – Lithuanian l10n community<br />
<br />
====Spanish====<br />
* [https://matrix.to/#/#mozilla-hispano:mozilla.org #mozilla-hispano:mozilla.org] – Spanish-speaking community / Canal para hispanohablantes<br />
* [https://matrix.to/#/#spain:mozilla.org #spain:mozilla.org] – Spanish community (Spain) / Canal enfocado en España<br />
<br />
== Feedback ==<br />
For feedback on Element and Matrix, head to [https://chat.mozilla.org/#synchronicity:mozilla.org #synchronicity:mozilla.org]<br />
<br />
== History ==<br />
* On March 2020, Mozilla moved from [[IRC]] to Matrix.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=CloudServices/Sync&diff=1247427CloudServices/Sync2023-08-02T19:03:43Z<p>Dannycolin: Update Matrix room link</p>
<hr />
<div>__NOTOC__<br />
==Summary==<br />
Welcome to the developer home of Firefox Sync. For end-user (non-technical) information, please see [https://www.mozilla.com/en-US/mobile/sync/ the official Sync web site].<br />
<br />
Firefox Sync is a set of software components and specifications that synchronize data between multiple Mozilla product instances. The software is open source and the specifications are all public. This means that others are free to implement components or run the software on their own.<br />
<br />
===User Support===<br />
<br />
We have some pages we use to help our "advanced" users get us diagnostic information<br />
<br />
* [[CloudServices/Sync/File_a_desktop_bug|For desktop users.]]<br />
* [[CloudServices/Sync/File_an_iOS_bug|For iOS users.]]<br />
* [[CloudServices/Sync/File_an_Android_bug|For Android users.]]<br />
<br />
<br />
We also have some [[CloudServices/Sync/Canned_bug_responses|canned responses]] for bugzilla bugs.<br />
<br />
===Products and Services===<br />
The Sync family consists of the following products and services:<br />
<br />
; Client integrated in the Firefox and Firefox Mobile browsers<br />
; [[Services/Sync/Server|Server]] : Server component used for cross-client communication<br />
; [https://www.mozilla.com/en-US/mobile/home/ Firefox Home] : An iOS application (iPhone, iPad) that allows you to view Sync data from these devices<br />
; Server Instance : A Sync server operated by Mozilla available for use by anybody in the world, free of charge. This is where Firefox sends data by default, unless you specify a different server.<br />
<br />
===Specifications===<br />
The [[Services/Sync/Specs|Specifications]] of Sync cover:<br />
<br />
; HTTP API : Implemented by the Sync Server. Used by clients to exchange data<br />
; Cryptography Model : How encryption is used to securely store data in the Sync Server (the Sync Server can't even read important data)<br />
; Data Storage Formats : How existing clients (like Firefox) format synchronized data<br />
; Client APIs : These include the JavaScript API available in Firefox<br />
<br />
==Get Involved==<br />
===Matrix===<br />
Shout out in the [https://matrix.to/#/#sync:mozilla.org #sync:mozilla.org] room on [[Matrix|Mozilla's Matrix]] server.<br />
<br />
Most team members are geographically located in North America and Australia. If you don't hear a response, try asking again in a few hours.<br />
<br />
===Mailing List===<br />
See [[Services/services-dev|services-dev]] for email contact info.<br />
<br />
===Report Bugs===<br />
Sync bugs should be reported in the [https://bugzilla.mozilla.org/describecomponents.cgi?product=Cloud%20Services Cloud Services Component] of Bugzilla.<br />
<br />
===Source Code and Development===<br />
Source code for all products and services is available and open source. Public contributions and feedback for product direction is encouraged and very welcome.<br />
<br />
General development information is available at [[Services/Sync/Getting_Started|Getting Started]]. Production-specific information can be found at the linked product page from the list of products above. There is also a trove of documentation at http://docs.services.mozilla.com/.<br />
<br />
==Team Docs==<br />
<br />
===FAQ===<br />
* [https://wiki.mozilla.org/CloudServices/Sync/FAQ Low level sync FAQ]<br />
<br />
* [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=t0hTbNyvO5uhObi Sync internals video] | [https://docs.google.com/presentation/d/1zDjuboT81BgKmixFqQkxyKIEy2DWUt6YTe_Gpara1Bg/edit#slide=id.p slides]<br />
<br />
===Telemetry===<br />
* [[CloudServices/Sync/ReDash#Table_Described|Definitions of data available in Re:Dash under main Sync ping]]<br />
* [[Firefox Sync extended logging]] for fetching successful sync event logfiles<br />
<br />
===Working Docs===<br />
* [https://wiki.mozilla.org/CloudServices/Sync/OKRs_2016Q3 Themes and Initiative OKRs]<br />
<br />
* [https://trello.com/b/h8sS9Mxn/firefox-sync-product Feature Tracker/Trello Board]<br />
<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Sprint_1 Current Work - Sprint 1]<br />
<br />
====Bug Queries====<br />
* [https://wiki.mozilla.org/Bugmasters/Process/Triage Bug process for sprints]<br />
<br />
* [https://bugzilla.mozilla.org/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=Sync%20Backlog&sharer_id=458547&list_id=13152406 Backlog (all priorities)]<br />
<br />
* [https://bugzilla.mozilla.org/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=Sync%20Triage&sharer_id=458547&list_id=13152407 Triage (unprioritized)]<br />
<br />
* [https://bugzilla.mozilla.org/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=Sync%20Team%20P1&sharer_id=465825&list_id=13152451 P1s Desktop]<br />
<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Status View Bugs by Feature]<br />
<br />
====iOS Triage====<br />
* [https://docs.google.com/document/d/10Ytw1kZjBHhlTkQGTW8usJ5CJLhko74dgFND9egjkI0/edit iOS issues doc]<br />
<br />
* [https://docs.google.com/document/d/189f1pCcc8nKZGl-y1KhD0JoXgct8BdjQEiYvyTunejs/edit Bi-Directional bookmarks reference doc]<br />
<br />
====Cross Team Projects====<br />
=====Device Manager=====<br />
* Problem<br />
** Currently sync uses the 'clients' sync data collection as a list of active devices. This list has no state and difficult to 'delete' an device off list. Most client display a device if it's been active within the last two weeks. This design creates a number of bugs visible to the user.<br />
* Plan<br />
** All devices, Desktop, Android, iOS register with FxA<br />
** There should be events that removed devices from this list, such as uninstall, reinstall, or devices with the same name conflicts.<br />
** FxA device manager endpoint provides real-time list of active devices to sync clients to display.<br />
* [https://accounts.firefox.com/signin?forceDeviceList=1 FxA device manager *WIP*]<br />
* [https://waffle.io/mozilla/fxa-features/cards/577dddd795b2701e003d7e1c Github Issue in Waffle board]<br />
* [https://docs.google.com/document/d/1VrysJ4LFPZ20IeMMmRts5l_2GUHhm890rlQhD012U_g/edit# Feature Document]<br />
<br />
* Current Status<br />
** Pending device registration on iOS and fixing issues - [https://bugzilla.mozilla.org/show_bug.cgi?id=1250783 bug 1250783 - active WIP]<br />
** Pending fixes to settings display<br />
** Pending work to improve the accuracy of the device list controlled by user events.<br />
** Pending management UI of devices.<br />
<br />
=====Send Tab=====<br />
* [https://docs.google.com/document/d/17OkChAAlavNnYKzX-z-ihKdg3CWk26R0mgxhNhDz7o8/edit PRD]<br />
* Design<br />
** [https://github.com/mozilla/fxa-auth-server/issues/1316 Architecture and discussion]<br />
** [https://github.com/mozilla/fxa-auth-server/issues/1357 Implementation]<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Status Send Tab Tasks]<br />
<br />
Plan<br />
* Aug 9 - push send tab between desktop<br />
* Next - send tab to fennec with push<br />
** Android must have device registration<br />
* Next2 - sent tab to iOS with push<br />
** iOS must have device registration<br />
<br />
=====Atomic IO=====<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Atomic_IO Atomic IO]<br />
<br />
==Other Info==<br />
<br />
If you are coming from Xmarks, see our [[/Xmarks|Xmarks quick reference]].</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=CloudServices/Sync&diff=1247426CloudServices/Sync2023-08-02T19:01:02Z<p>Dannycolin: Update IRC to Matrix</p>
<hr />
<div>__NOTOC__<br />
==Summary==<br />
Welcome to the developer home of Firefox Sync. For end-user (non-technical) information, please see [https://www.mozilla.com/en-US/mobile/sync/ the official Sync web site].<br />
<br />
Firefox Sync is a set of software components and specifications that synchronize data between multiple Mozilla product instances. The software is open source and the specifications are all public. This means that others are free to implement components or run the software on their own.<br />
<br />
===User Support===<br />
<br />
We have some pages we use to help our "advanced" users get us diagnostic information<br />
<br />
* [[CloudServices/Sync/File_a_desktop_bug|For desktop users.]]<br />
* [[CloudServices/Sync/File_an_iOS_bug|For iOS users.]]<br />
* [[CloudServices/Sync/File_an_Android_bug|For Android users.]]<br />
<br />
<br />
We also have some [[CloudServices/Sync/Canned_bug_responses|canned responses]] for bugzilla bugs.<br />
<br />
===Products and Services===<br />
The Sync family consists of the following products and services:<br />
<br />
; Client integrated in the Firefox and Firefox Mobile browsers<br />
; [[Services/Sync/Server|Server]] : Server component used for cross-client communication<br />
; [https://www.mozilla.com/en-US/mobile/home/ Firefox Home] : An iOS application (iPhone, iPad) that allows you to view Sync data from these devices<br />
; Server Instance : A Sync server operated by Mozilla available for use by anybody in the world, free of charge. This is where Firefox sends data by default, unless you specify a different server.<br />
<br />
===Specifications===<br />
The [[Services/Sync/Specs|Specifications]] of Sync cover:<br />
<br />
; HTTP API : Implemented by the Sync Server. Used by clients to exchange data<br />
; Cryptography Model : How encryption is used to securely store data in the Sync Server (the Sync Server can't even read important data)<br />
; Data Storage Formats : How existing clients (like Firefox) format synchronized data<br />
; Client APIs : These include the JavaScript API available in Firefox<br />
<br />
==Get Involved==<br />
===Matrix===<br />
Shout out in the '''#sync''' room on [[Matrix|Mozilla's Matrix]] server.<br />
<br />
Most team members are geographically located in North America and Australia. If you don't hear a response, try asking again in a few hours.<br />
<br />
===Mailing List===<br />
See [[Services/services-dev|services-dev]] for email contact info.<br />
<br />
===Report Bugs===<br />
Sync bugs should be reported in the [https://bugzilla.mozilla.org/describecomponents.cgi?product=Cloud%20Services Cloud Services Component] of Bugzilla.<br />
<br />
===Source Code and Development===<br />
Source code for all products and services is available and open source. Public contributions and feedback for product direction is encouraged and very welcome.<br />
<br />
General development information is available at [[Services/Sync/Getting_Started|Getting Started]]. Production-specific information can be found at the linked product page from the list of products above. There is also a trove of documentation at http://docs.services.mozilla.com/.<br />
<br />
==Team Docs==<br />
<br />
===FAQ===<br />
* [https://wiki.mozilla.org/CloudServices/Sync/FAQ Low level sync FAQ]<br />
<br />
* [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=t0hTbNyvO5uhObi Sync internals video] | [https://docs.google.com/presentation/d/1zDjuboT81BgKmixFqQkxyKIEy2DWUt6YTe_Gpara1Bg/edit#slide=id.p slides]<br />
<br />
===Telemetry===<br />
* [[CloudServices/Sync/ReDash#Table_Described|Definitions of data available in Re:Dash under main Sync ping]]<br />
* [[Firefox Sync extended logging]] for fetching successful sync event logfiles<br />
<br />
===Working Docs===<br />
* [https://wiki.mozilla.org/CloudServices/Sync/OKRs_2016Q3 Themes and Initiative OKRs]<br />
<br />
* [https://trello.com/b/h8sS9Mxn/firefox-sync-product Feature Tracker/Trello Board]<br />
<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Sprint_1 Current Work - Sprint 1]<br />
<br />
====Bug Queries====<br />
* [https://wiki.mozilla.org/Bugmasters/Process/Triage Bug process for sprints]<br />
<br />
* [https://bugzilla.mozilla.org/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=Sync%20Backlog&sharer_id=458547&list_id=13152406 Backlog (all priorities)]<br />
<br />
* [https://bugzilla.mozilla.org/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=Sync%20Triage&sharer_id=458547&list_id=13152407 Triage (unprioritized)]<br />
<br />
* [https://bugzilla.mozilla.org/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=Sync%20Team%20P1&sharer_id=465825&list_id=13152451 P1s Desktop]<br />
<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Status View Bugs by Feature]<br />
<br />
====iOS Triage====<br />
* [https://docs.google.com/document/d/10Ytw1kZjBHhlTkQGTW8usJ5CJLhko74dgFND9egjkI0/edit iOS issues doc]<br />
<br />
* [https://docs.google.com/document/d/189f1pCcc8nKZGl-y1KhD0JoXgct8BdjQEiYvyTunejs/edit Bi-Directional bookmarks reference doc]<br />
<br />
====Cross Team Projects====<br />
=====Device Manager=====<br />
* Problem<br />
** Currently sync uses the 'clients' sync data collection as a list of active devices. This list has no state and difficult to 'delete' an device off list. Most client display a device if it's been active within the last two weeks. This design creates a number of bugs visible to the user.<br />
* Plan<br />
** All devices, Desktop, Android, iOS register with FxA<br />
** There should be events that removed devices from this list, such as uninstall, reinstall, or devices with the same name conflicts.<br />
** FxA device manager endpoint provides real-time list of active devices to sync clients to display.<br />
* [https://accounts.firefox.com/signin?forceDeviceList=1 FxA device manager *WIP*]<br />
* [https://waffle.io/mozilla/fxa-features/cards/577dddd795b2701e003d7e1c Github Issue in Waffle board]<br />
* [https://docs.google.com/document/d/1VrysJ4LFPZ20IeMMmRts5l_2GUHhm890rlQhD012U_g/edit# Feature Document]<br />
<br />
* Current Status<br />
** Pending device registration on iOS and fixing issues - [https://bugzilla.mozilla.org/show_bug.cgi?id=1250783 bug 1250783 - active WIP]<br />
** Pending fixes to settings display<br />
** Pending work to improve the accuracy of the device list controlled by user events.<br />
** Pending management UI of devices.<br />
<br />
=====Send Tab=====<br />
* [https://docs.google.com/document/d/17OkChAAlavNnYKzX-z-ihKdg3CWk26R0mgxhNhDz7o8/edit PRD]<br />
* Design<br />
** [https://github.com/mozilla/fxa-auth-server/issues/1316 Architecture and discussion]<br />
** [https://github.com/mozilla/fxa-auth-server/issues/1357 Implementation]<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Status Send Tab Tasks]<br />
<br />
Plan<br />
* Aug 9 - push send tab between desktop<br />
* Next - send tab to fennec with push<br />
** Android must have device registration<br />
* Next2 - sent tab to iOS with push<br />
** iOS must have device registration<br />
<br />
=====Atomic IO=====<br />
* [https://wiki.mozilla.org/CloudServices/Sync/Atomic_IO Atomic IO]<br />
<br />
==Other Info==<br />
<br />
If you are coming from Xmarks, see our [[/Xmarks|Xmarks quick reference]].</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Mastodon&diff=1245891Mastodon2023-03-22T21:03:24Z<p>Dannycolin: update my info</p>
<hr />
<div>{{stub}}<br />
<br />
Mozilla has a Mastodon account at [https://mastodon.social/@Mozilla mastodon.social/@Mozilla] and there are Mozillians with personal accounts and their own sites directly connected to the fediverse if you’re interested in following any of them.<br />
<span style="float:right">__TOC__</span><br />
<br />
== Exploration ==<br />
* 2022-12-20 Mozilla Blog: [https://blog.mozilla.org/en/mozilla/mozilla-launch-fediverse-instance-social-media-alternative/ Mozilla to Explore Healthy Social Media Alternative]<br />
* https://mozilla.social/<br />
<br />
== MozFest 2023 ==<br />
There is a related session at [[MozFest 2023]]:<br />
* 2023-03-22 8-9am PDT: [https://schedule.mozillafestival.org/session/UEEGYL-1 Dialogues & Debates: Making the Fediverse]<br />
** Blog post: [https://foundation.mozilla.org/en/blog/announcing-the-mozfest-2023-dialogues-debates/#making-the-fediverse-wednesday-march-22-11am-et-5pm-cet Announcing the MozFest 2023 Dialogues & Debates: Making the Fediverse | Wednesday, March 22 @ 11am ET / 5pm CET]<br />
<br />
== Mozilla account ==<br />
* https://mastodon.social/@Mozilla<br />
<br />
== Mozillians ==<br />
Personal fediverse addresses of Mozillians, feel free to add yourself, sorted alphabetically by family name.<br />
<br />
Copy & paste these into your reader/client to follow:<br />
* Wim Benes - [https://mastodon.frl/@Fjoerfoks <kbd>@Fjoerfoks@mastodon.frl</kbd>]<br />
* Paul Bone - [https://fosstodon.org/@pbone <kbd>@pbone@fosstodon.org</kbd>]<br />
* Frederik Braun (freddy) - <kbd>@freddy@security.plumbing</kbd><br />
* [[User:dbryant | David Bryant ]] — [https://mozilla.social/@david_bryant <kbd>@david_bryant@mozilla.social</kbd>]<br />
* [[Tantek Çelik]] — <kbd>tantek.com</kbd> — or — <kbd>@tantek.com@tantek.com</kbd><br />
* Pascal Chevrel [https://mamot.fr/@pascalchevrel <kbd>@pascalchevrel@mamot.fr</kbd>]<br />
* [[User:dannycolin | Danny Colin (:sdk)]] - [https://mozilla.social/@dannycolin <kbd>@dannycolin@mozilla.social</kbd>]<br />
* [[User:mconley | Mike Conley (:mconley)]] - [https://fosstodon.org/@mconley <kbd>@mconley@fosstodon.org</kbd>]<br />
* [[User:jrconlin| j-r conlin]] - [https://soc.jrconlin.com/@jrconlin <kbd>@jrconlin@soc.jrconlin.com</kbd>]<br />
* [[User:SpikeUK1|Chris Foote (Spike)]] – @tenbus_uk@mstdn.social<br />
* Alex Gibson (agibson) - [https://mastodon.social/@alexgibson <kbd>@alexgibson@mastodon.social</kbd>]<br />
* [[User:mhammond|Mark Hammond (:markh)]] - [https://aus.social/@skippyhammond <kbd>@skippyhammond@aus.social</kbd>]<br />
* Dale Harvey - [https://toot.cafe/@dale <kbd>@dale@toot.cafe</kbd>]<br />
* Stephen Hood — [https://fosstodon.org/@stlhood <kbd>@stlhood@fosstodon.org</kbd>]<br />
* Michael Kohler – @mkohler@fosstodon.org<br />
* David Lawrence - @dklawren@fosstodon.org<br />
* [[User:Pmclanahan|Paul McLanahan]] - [https://mozilla.social/@pmac <kbd>@pmac@mozilla.social</kbd>]<br />
* [[User:Zcorpan|Simon Pieters]] - [https://mastodon.social/@zcorpan <kbd>@zcorpan@mastodon.social</kbd>]<br />
* Greg Stoll - <kbd>@gregstoll@techhub.social</kbd> (https://techhub.social/@gregstoll)<br />
* [[User:rupert|Rupert Parry]] - <kbd>@rupert@mstdn.social</kbd> (https://mstdn.social/@rupert)<br />
* [[User:Krosylight|Kagami Rosylight]] - <kbd>@krosylight@fosstodon.org</kbd> (https://fosstodon.org/@krosylight)<br />
* [[User:Gsvelto|Gabriele Svelto]] - [https://fosstodon.org/@gabrielesvelto <kbd>@gabrielesvelto@fosstodon.org</kbd>]<br />
* Aaron Train - [https://fosstodon.org/@AaronMT <kbd>@AaronMT@fosstodon.org</kbd>]<br />
* Vincent Tunru — [https://fosstodon.org/@VincentTunru <kbd>@VincentTunru@fosstodon.org</kbd>]<br />
* Michael Verdi - [https://mastodon.art/@verdi @verdi@mastodon.art]<br />
* [[User:jwhitlock|John Whitlock]] - [https://mastodon.social/@jwhitlock <kbd>@jwhitlock@mastodon.social</kbd>]<br />
* Paul Zühlcke [https://mastodon.social/@pbz <kbd>@pbz@mastodon.social</kbd>]<br />
<br />
== French-speaking community (mostly in French) ==<br />
* @Mozilla@mamot.fr (Mozilla & community news)<br />
* [https://people.mozilla.org/p/hellosct1 Christophe Villeneuve] – @hellosct1@mamot.fr<br />
* [https://people.mozilla.org/p/Mozinet Mozinet] – @Mozinet@mamot.fr<br />
<br />
== Browser Extensions ==<br />
* [https://addons.mozilla.org/en-US/firefox/addon/mastodon-simplified-federation/ Simplified Federation] - Simplifies following or interacting with other users on remote Mastodon instances in the Fediverse. It skips the “Enter your Mastodon handle” popup and takes you to your own “home” instance, without entering your Mastodon handle on remote instances.<br />
<br />
== See Also ==<br />
* [[Planet Mozilla]]<br />
* [[dweb]]</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=User:Dannycolin&diff=1245890User:Dannycolin2023-03-22T21:02:39Z<p>Dannycolin: /* Danny Colin */</p>
<hr />
<div>== Danny Colin ==<br />
<br />
Role: Contributor<br />
<br />
Projects I'm involved in:<br />
* SUMO<br />
* SUMO Live Helper<br />
* Multi-Account Containers</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Modules/Thunderbird&diff=1245244Modules/Thunderbird2023-01-19T14:05:15Z<p>Dannycolin: Add Danny email</p>
<hr />
<div><noinclude><br />
'''Only module owners may edit this page.''' <br />
<br />
They may:<br />
<br />
* update any information about their module except the name of the owner<br />
* add or remove sub-modules<br />
* change the owner of a sub-module <br />
* add emeritus owners or peers<br />
<br />
Other changes, including changes of module owner or addition/removal of modules, must be agreed with the Module Ownership Module group, probably via a discussion in [https://www.mozilla.org/about/forums/#governance mozilla.governance].<br />
</noinclude><br />
{{Module<br />
|name=Thunderbird Council<br />
|description=The Thunderbird Council is the elected governing body for the [https://www.thunderbird.net/en-US/about/ Thunderbird Project], including the code modules that develop the code in Thunderbird product(s). It is the top-level module of the project, and Peers are members of the Council.<br />
|owner=Chair 2021: [mailto:ba@thunderbird.net Berna Alp] (:ba)<br />
|peers=[mailto:ben@thunderbird.net Ben Bucksch] (:benb), [mailto:ba@thunderbird.net Berna Alp] (:ba), [mailto:danny@thunderbird.net Danny Colin], [mailto:john@thunderbird.net John Bieling] (:TbSync), Micah Ilbery, [mailto:clokep@patrick.cloke.us Patrick Cloke] (:clokep), [mailto:mozilla@kewis.ch Philipp Kewisch] (:Fallen)<br />
|url=[mailto:council@thunderbird.net The Thunderbird Council], [[Thunderbird:Home#Governance|Past Councils]]<br />
}}<br />
<br />
{{Module<br />
|name=Thunderbird<br />
|description=Standalone Mail Application.<br />
|owner=[mailto:mkmelin+mozilla@iki.fi Magnus Melin] (:mkmelin)<br />
|ownersemeritus=Mark Banner (:standard8), David Bienvenu (:bienvenu), Scott MacGregor (:mscott)<br />
|peers=[mailto:geoff@thunderbird.net Geoff Lankow] (:darktrojan), [mailto:acelists@atlas.sk Aceman] (:aceman), [mailto:richard.marti@gmail.com Richard Marti] (:paenglab)<br />
|peersemeritus=Blake Winton, Mike Conley, Kent James, Jörg Knobloch (:jorgk)<br />
|source_dirs=mail/,mail/themes/,other-licenses/branding/thunderbird/<br />
|url=https://developer.thunderbird.net/<br />
|components=Thunderbird<br />
}}<br />
<br />
{{Module<br />
|name=Build Config<br />
|description=Build Automation<br />
|owner=[mailto:rob@thunderbird.net Rob Lemley] (:rjl)<br />
|source_dirs=mail/config/, taskcluster/<br />
|peers=[mailto:mozilla@kewis.ch Philipp Kewisch] (:Fallen)<br />
|peersemeritus=Mark Banner (:standard8), Siddharth Agarwal (:sid0), Justin Wood (:callek), Joshua Cranmer (:jcranmer), Tom Prince (:tomprince)<br />
|components=Thunderbird::Build Config<br />
}}<br />
<br />
{{Module<br />
|name=Add-on Support<br />
|description=APIs to enable extensions, as well as their installation<br />
|owner=[mailto:john@thunderbird.net John Bieling] (:TbSync)<br />
|peers=[mailto:geoff@thunderbird.net Geoff Lankow] (:darktrojan), [mailto:mozilla@kewis.ch Philipp Kewisch] (:Fallen)<br />
|components=Thunderbird::Add-Ons Extensions API, Thunderbird::Add-Ons General<br />
}}<br />
<br />
{{Module<br />
|name=Instant Messaging<br />
|description=The chat and instant messaging component of Thunderbird<br />
|owner=[mailto:clokep@patrick.cloke.us Patrick Cloke] (:clokep)<br />
|ownersemeritus=[mailto:florian@mozilla.com Florian Quèze]<br />
|peers=[mailto:martin@humanoids.be Martin Giger] (:freaktechnik)<br />
|peersemeritus=[mailto:aleth@instantbird.org aleth] (:aleth), [mailto:benediktp@ymail.com Benedikt Pfeifer] (:Mic)<br />
|components=Thunderbird::Instant Messaging<br />
|source_dirs=mail/components/im/, chat/<br />
}}<br />
<br />
{{Module<br />
|name=Theme<br />
|description=The interface of Thunderbird related to the OS and custom themes<br />
|owner=[mailto:richard.marti@gmail.com Richard Marti] (:paenglab)<br />
|peers=[mailto:alessandro@thunderbird.net Alessandro Castellani] (:aleca)<br />
|peersemeritus=Josiah Bruner (:JosiahOne), Blake Winton (:bwinton), Mike Conley (:mconley)<br />
|components=Thunderbird::Theme<br />
|source_dirs=mail/themes/<br />
}}<br />
<br />
{{Module<br />
|name=Message Security<br />
|description=OpenPGP and S/MIME message security.<br />
|owner=[mailto:kaie@thunderbird.net Kai Engert] (:kaie)<br />
|source_dirs=mail/extensions/openpgp, mail/extensions/smime<br />
|peers=[mailto:patrick@enigmail.net Patrick Brunschwig], [mailto:mkmelin+mozilla@iki.fi Magnus Melin] (:mkmelin)<br />
}}<br />
<br />
{{Module<br />
|name=UX (User Experience)<br />
|description=Usability and user journey, including User Interface and Accessibility<br />
|owner=[mailto:alessandro@thunderbird.net Alessandro Castellani] (:aleca)<br />
|peers=[mailto:richard.marti@gmail.com Richard Marti] (:paenglab), [mailto:henry@thunderbird.net Henry Wilkes] (:henry), [mailto:mkmelin+mozilla@iki.fi Magnus Melin] (:mkmelin)<br />
|peersemeritus=Blake Winton (:bwinton)<br />
|components=Thunderbird::General<br />
}}<br />
<br />
{{Module<br />
|name=Website<br />
|description=The Thunderbird related pages on thunderbird.net and elsewhere.<br />
|owner=[mailto:sancus@off.net Andrei Hajdukewycz] (:sancus)<br />
|peers=[mailto:mkmelin+mozilla@iki.fi Magnus Melin] (:mkmelin), [mailto:vseerror@lehigh.edu Wayne Mery] (:wsmwk), [mailto:ryan@thunderbird.net Ryan Sipes] (:ryanleesipes), [mailto:alessandro@thunderbird.net Alessandro Castellani] (:aleca)<br />
|components=https://github.com/thundernest/thunderbird-website<br />
|source_dirs=https://github.com/thundernest/thunderbird-website<br />
}}<br />
<br />
===See also===<br />
* [[Modules/Calendar|Calendar]]<br />
* [[Modules/MailNews_Core|MailNews Core]]</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Mastodon&diff=1244633Mastodon2022-11-19T01:13:10Z<p>Dannycolin: Add myself</p>
<hr />
<div>{{stub}}<br />
<br />
Mozilla itself does not have a Mastodon instance or account, however, there are Mozillians with personal accounts or their own sites directly connected to the fediverse if you’re interested in following any of them:<br />
<br />
Feel free to add yourself (and sort alphabetically)<br />
<br />
* [[Tantek Çelik]] — @tantek.com@tantek.com<br />
* Danny Colin — @dannycolin@fosstodon.org<br />
* ...<br />
<br />
== See Also ==<br />
* [[Planet Mozilla]]</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=User:Dannycolin&diff=1244631User:Dannycolin2022-11-19T01:11:44Z<p>Dannycolin: </p>
<hr />
<div>== Danny Colin ==<br />
<br />
Role: NDA Contributor <br />
Projects I'm involved in:<br />
* SUMO<br />
* SUMO Live Helper<br />
* Multi-Account Containers</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=User:Dannycolin&diff=1244630User:Dannycolin2022-11-19T01:10:08Z<p>Dannycolin: </p>
<hr />
<div>NDA Contributor SUMO contributor and also one of the developer behind the [https://addons.mozilla.org/en-US/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2022-03-30&diff=1241571Support/Weekly Meetings/Agenda 2022-03-302022-03-30T17:06:08Z<p>Dannycolin: /* PARTICIPANTS */ update</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2022-03-30 AirMozilla]<br />
* [https://youtu.be/KLe_19CAW2M YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (or attend the community portal event below):<br />
Community portal event: https://community.mozilla.org/en/events/sumo-community-meeting-march-30-2022/ <br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* [https://support.mozilla.org/en-US/user/Fabi.L Fabi]<br />
* [https://support.mozilla.org/en-US/user/aparise Abby]<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
* Chris I<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Kudos to everybody on the TCP/ETP Focus Group (Bithiah, Paul, Danny, Tim, Pierre, and Christophe) for their help with the forum questions<br />
# Thank you also to Alice for helping with the KB side of things of the TCP/ETP project<br />
# To everyone who participated in the desktop V98 discussion thread. It was a very busy release and it was great to see all of the input that our community was adding to the thread. <br />
# To Seburo for somehow always showing up in incident threads and pinging SUMO staff to get us involved.<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# [https://docs.google.com/presentation/d/1SigVvVK1NTFLnxw1O3SdkyU6Ej0KVbKuinllHKJn4P4/edit Contributor survey 2022 result]<br />
# [https://wiki.mozilla.org/Support/TCP-ETP TCP/ETP project]<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# [https://blog.mozilla.org/en/products/firefox/extensions-addons/firefox-extension-helps-bring-movie-magic-to-theaters-near-you/ Firefox Extended Color Management]<br />
# [https://www.reddit.com/r/Ubuntu/comments/tjwsza/firefox_now_only_available_via_snap/ Firefox on Ubuntu Snap]<br />
# [https://support.mozilla.org/en-US/forums/contributors/715662?last=83218 Firefox 100]<br />
<br />
=== PRODUCT UPDATES ===<br />
# [https://support.mozilla.org/en-US/forums/contributors/715655 MDN Plus]<br />
# Firefox 99 on April 4<br />
# Mozilla VPN pushed to April 16<br />
<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# V99 - [https://support.mozilla.org/en-US/forums/l10n-forum/715675?last=83245 Desktop and iOS/Android content] are ready to be localized! Delayed on Focus features, stay tuned.<br />
<br />
==== SUPPORT FORUM ====<br />
# Download modal changes where the largest contact driver over the month of March. Lets continue tagging download modal specific questions along with sending users to C.M.O. to add to the current download feedback. https://connect.mozilla.org/t5/forums/searchpage/tab/message?q=download&sort_by=-topicKudosCount&collapse_discussion=true<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# [https://support.mozilla.org/en-US/forums/contributors/715645?last=83231 Retiring the buddy forum]<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2022-03-02&diff=1240935Support/Weekly Meetings/Agenda 2022-03-022022-03-02T16:55:53Z<p>Dannycolin: Add myself (Danny)</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2022-03-02 AirMozilla]<br />
* [https://youtu.be/kGHC0IEmxz4 YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-march-2-2022/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* [https://support.mozilla.org/en-US/user/Fabi.L Fabi]<br />
* [https://support.mozilla.org/en-US/user/aparise Abby]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Everyone, especially the Ukrainian community, for holding on in this difficult situation with regard to Russian military operation in Ukraine<br />
# [https://support.mozilla.org/en-US/user/dannycolin Danny] for his work on updating the "Install Firefox on Linux" article and making it more accurate and useful for users. <br />
# Thank you to [https://support.mozilla.org/fr/user/Mozinet Pierre] for his continued engagement and feedback on our SUMO localization process. We appreciate everything you do to make sure our content is available for our global users.<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# Mozilla Connect - Jon Siddoway<br />
# [https://support.mozilla.org/en-US/forums/contributors/715590?last=83012 Mozilla Support Contributor Survey 2022]<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# [https://www.mozillafestival.org/ Mozfest] is coming soon (7-11 March 2022)<br />
# [https://truecolors.firefox.com/ Firefox True Colors] ([https://www.youtube.com/watch?v=XdKzUbAiswE Turning Red] campaign)<br />
<br />
<br />
=== PRODUCT UPDATES ===<br />
# [https://wiki.mozilla.org/Support/TCP-ETP TCP/ETC] [https://support.mozilla.org/en-US/forums/contributors/715603?last=83014 focus group]<br />
# [https://wiki.mozilla.org/Support/Firefox98 Firefox 98 SUMO Sprint]<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# Save the date! Our first content-focused Community call will be on Wednesday, March 9th at 9am PST. Join us to learn more about the results of the KB contributor feedback survey, a new TCP intiative and discussion around other content-related topics. <br />
# All Firefox desktop/mobile V98 content has been published in EN and submitted for localization. Aiming to have list of articles we'll be updating for V99 by week of 3/21. <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2022-01-12&diff=1239999Support/Weekly Meetings/Agenda 2022-01-122022-01-12T17:06:54Z<p>Dannycolin: /* PARTICIPANTS */ Add Danny</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2022-01-12 AirMozilla]<br />
* [https://youtu.be/SI3n4hNliGA YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-january-2022/ community portal]):<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
* [https://support.mozilla.org/en-US/user/aparise Abby]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Big thanks to Alice for helping clean up the KB and remove all mentions of Lockwise.<br />
# Thanks to you all for your participation in [https://blog.mozilla.org/sumo/2021/12/24/2021-retrospection/ 2021]<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# [https://blog.mozilla.org/sumo/2021/12/24/2021-retrospection/ 2021 retro]<br />
# #sumo_communtiy Slack channel rename to #sumo_team<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
Desktop V96 (Jan 11)<br />
* Colorways Spotlight upgrade: Optimized visibility of colorways theme selections<br />
* Emotive Continuous On-boarding<br />
* Mozilla About:preferences experiment: UX and Feature set for the about:preferences page <br />
* Dark Mode Improvements: Support for color-scheme CSS property and meta tag<br />
* Low-level support for low memory detection<br />
* Lockwise Branding depreciation: Lockwise branding in Desktop has been removed<br />
Android V96 (Jan 11)<br />
* Jump Back in will display recent searches and history highlights on home page<br />
* Display better images for recent bookmarks on home page<br />
iOS V96 (Jan 11)<br />
* New Keyboard [https://support.mozilla.org/en-US/kb/keyboard-shortcuts-firefox-ios Shortcuts] in FxiOS<br />
* App version bump from 40 to 96. This will align mobile products with Desktop version #s<br />
Focus V96 (Jan 11)<br />
* iOS: Repositioning of the settings menu so it is visible on the homepage when you open the app<br />
* Android: Temporarily disabled pull to refresh feature while some fixes are implemented<br />
* Android: Repositioning of trash icon to the search bar menu<br />
* Android: [https://support.mozilla.org/en-US/kb/open-new-private-tab-firefox-focus-android Easier view of how many tabs a user has open] <br />
* Android: [https://support.mozilla.org/en-US/kb/delete-individual-tab-firefox-focus-android Delete individual tabs] <br />
* Android: [https://support.mozilla.org/en-US/kb/block-cookies-firefox-focus-android Block cookies in Fx Focus]<br />
* Opt into Studies on Focus<br />
<br />
Premium Relay (Jan 12)<br />
* BCC/CC support<br />
Mozilla VPN V2.7 (Jan 26)<br />
* Captive Portal Improvements<br />
* Multi-Hop on Mobile<br />
* Localization of Multi Account Containers<br />
Pocket FxA Migration<br />
<br />
TCP Breakage mitigation<br />
* With the roll out of Total Cookie Protection, the desktop product team is interested in proactively collecting information on site breakage and other issues as they relate to our Anti-Tracking features<br />
* More info to come<br />
<br />
Monitor<br />
* Are there any Contributors who currently use Monitor? If so reach out to JR. A pilot for the Monitor product will be running over the next couple of months and there may be potential to get current Monitor users added to the Pilot. <br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# Stay tuned for a feedback request on what is going well and how we can better collaborate with our KB contributors! <br />
# Indonesian is becoming a priority locale for Firefox Focus for Android. We are beginning the process of translating all Firefox Focus for Android articles into Indonesian and will continue monitoring content metrics and partnering with product to understand the impact.<br />
<br />
==== SUPPORT FORUM ====<br />
[https://support.mozilla.org/en-US/forums/contributors/715509?last=82699 FX Desktop 96 discussion thread]<br />
* If you contribute to the Desktop forum, this is a great thread to follow. It is a place to discuss impactful issues in the current release and to identify bugs. <br />
<br />
Fx Mobile Discussion thread<br />
* Keep an eye out for this thread in the next couple days. Similar to the Fx Desktop discussion thread, we want to create a space for recurring discussions on mobile releases, issues, and bugs found by the community. <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
JR/KIKI are working on updating common responses used for both Fx Android and FX Focus for Android to be used in replying to GPS reviews. <br />
<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Firefox/CommandLineOptions&diff=1237968Firefox/CommandLineOptions2021-09-15T14:28:12Z<p>Dannycolin: add other components section</p>
<hr />
<div>[Work in progress]<br />
= Command line options = <br />
<br />
Command line options are used to specify various startup options for Mozilla applications. For example, if you have multiple profiles you can use command line configuration options to bypass the Profile Manager and open a specific profile. You can also control how Mozilla applications open, which components open initially, and what the components do when they open. This page describes the commonly used options and how to use them. You can open the command line interface by pressing Shift+F2.<br />
<br />
== Syntax rules ==<br />
<br />
But first, let's describe the syntax rules that apply for all options.<br />
<br />
* Command parameters containing spaces must be enclosed in quotes, such as "Joel User".<br />
* Command actions are case insensitive.<br />
* Command parameters, except profile names, are case insensitive.<br />
* Blank spaces ( ) separate commands and parameters.<br />
<br />
== Using command line options ==<br />
<br />
Command line options follow the command to start the application. If the option contains arguments, enter the argument after the option. Some options have abbreviations, for example, -editor can be abbreviated as -edit (available abbreviations are described in the text below). In some cases, option arguments must be enclosed in quotation marks (this is noted in the option descriptions below). Multiple command line options can be specified. In general, the syntax is as follows:<br />
<br />
application -option -option "argument" -option argument<br />
<br />
=== Examples ===<br />
<br />
The following examples show the use of the -ProfileManager command, which will open the profile manager prior to starting Firefox:<br />
<br />
==== Windows ====<br />
<br />
Select '''Run''' from Windows start menu. Enter the following command:<br />
<br />
firefox -ProfileManager<br />
<br />
==== macOS ====<br />
<br />
Go to '''Applications ▶︎ Utilities'''. Open terminal and enter the following command:<br />
<br />
cd /Applications/Firefox.app/Contents/MacOS<br />
./firefox -ProfileManager<br />
<br />
If you use Firefox Nightly, you can enter:<br />
<br />
cd /Applications/FirefoxNightly.app/Contents/MacOS<br />
./firefox -ProfileManager<br />
<br />
==== Linux ====<br />
<br />
Open a terminal and enter the following command:<br />
<br />
cd Firefox installation directory<br />
./firefox -ProfileManager<br />
<br />
== User profile ==<br />
<br />
=== -allow-downgrade ===<br />
<br />
Firefox 67's downgrade protection prevents accidentally starting Firefox in a profile running a later version of Firefox. Depending on changes between the two versions, some files in a profile may not be downwards compatible. Adding this option bypasses downgrade protection.<br />
<br />
=== -CreateProfile profile_name ===<br />
<br />
Create a new profile in the default directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager, the <code>profile_name</code> must not contain spaces ( ). Do not run <code>profile_name</code> while running an instance of the application, you can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile JoelUser</pre><br />
<br />
=== -CreateProfile &quot;profile_name profile_dir&quot; ===<br />
<br />
Creates a new profile in the <code>profile_dir</code> directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager. Note <code>profile_name</code> and <code>profile_dir</code> are quoted together, and are separated by exactly 1 space (as with the previous syntax, <code>profile_name</code> must not contain spaces).<br />
<br />
Do not run <code>profile_dir</code> while running an instance of the application. You can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile &quot;JoelUser c:\internet\joelusers-moz-profile&quot;</pre><br />
<br />
'''Note:''' <code>profile_dir</code> must not exist and you must not already have a profile called <code>profile_name</code>.<br />
<br />
=== -migration ===<br />
<br />
Start with import wizard.<br />
<br />
=== -new-instance ===<br />
<br />
Open new instance, not a new window in running instance, which allows multiple copies of application to be open at a time.<br />
<br />
<pre>firefox -new-instance -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Not available for Windows; see [https://bugzilla.mozilla.org/show_bug.cgi?id=855899 bug 855899].<br />
<br />
=== -no-remote ===<br />
<br />
Do not accept or send remote commands. Implies <code>-new-instance</code>.<br />
<br />
<pre>firefox -no-remote -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Since Firefox 9, this does really mean what its name implies on all platforms. i.e. instances created with this parameter do not accept or send remote commands, see [https://bugzilla.mozilla.org/show_bug.cgi?id=650078 bug 650078]. That means that such instances won't be re-used. Also when using this argument a new instance is created in any case.<br />
<br />
=== -override /path/to/override.ini ===<br />
<br />
Load the specified <code>override.ini</code> file to override <code>application.ini</code> (<code>browser/app/application.ini</code>). This can be used to suppress the migration wizard at startup by loading the following <code>override.ini</code>. '''Firefox''' only.<br />
<br />
<pre>[XRE] EnableProfileMigrator=0</pre><br />
<br />
=== -ProfileManager ===<br />
<br />
Start with profile manager. Short form: <code>-P</code> without a profile name.<br />
<br />
=== -P &quot;profile_name&quot; ===<br />
<br />
Bypass profile manager and launch application with the profile named <code>profile_name</code>. Useful for dealing with multiple profiles.<br />
<br />
<pre>firefox -P &quot;Joel User&quot;</pre><br />
<br />
'''Note:''' <code>profile_name</code> is case sensitive. If you don't specify a profile name then the profile manager is opened instead.<br />
You must use an upper case <code>P</code> on Linux with versions older than 7.x, as there lower case invokes purify mode (memory and leak detection). Other platforms accept both upper and lower case.<br />
<br />
=== -profile &quot;profile_path&quot; ===<br />
<br />
Start with the profile with the given path. '''Firefox''', '''Thunderbird''' and '''SeaMonkey2.x''' only.<br />
<br />
<code>&quot;profile_path&quot;</code> can either be an absolute path (<code>&quot;/path/to/profile&quot;</code>) or a relative path <code>(&quot;path/to/profile&quot;</code>).<br />
<br />
'''Note:''' On macOS, specifying a relative path is not supported anymore from Firefox 4.0 and up due to a regression; see [https://bugzilla.mozilla.org/show_bug.cgi?id=673955 bug 673955].<br />
<br />
== Browser ==<br />
<br />
=== -browser ===<br />
<br />
Start with the browser component. '''Firefox''' and '''SeaMonkey''' only.<br />
<br />
=== -foreground ===<br />
<br />
Make this instance the active application.<br />
<br />
=== -headless ===<br />
<br />
Runs Firefox in headless mode, which is very useful for purposes such as debugging and automated testing. Available in Firefox 55+ on Linux, and Firefox 56+ on Windows/Mac OS X.<br />
<br />
=== -new-tab URL ===<br />
<br />
Open <code>URL</code> in a new tab. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== -new-window URL ===<br />
<br />
Open <code>URL</code> in a new window. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== --kiosk URL ===<br />
<br />
Open <code>URL</code> full screen without user interface. '''Firefox 71''' and later.<br />
<br />
=== -preferences ===<br />
<br />
Open options/preferences window. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== -private ===<br />
<br />
Opens Firefox in permanent private browsing mode. '''Firefox 3.6''' and later only.<br />
<br />
May not be applicable in older Ubuntu for '''Firefox 20''' and later, confirmed to work in 14.04.<br />
<br />
=== -private-window ===<br />
<br />
Opens a new private browsing window in an existing instance of Firefox. '''Firefox 20''' and later only.<br />
<br />
=== -private-window URL ===<br />
<br />
Open URL in a new private browsing window. If a private browsing window is already open, a new tab is opened in the existing window. '''Firefox 29''' and later only. Does not work in '''Firefox 31''' on linux mint 17 nor on '''Firefox 48''' on Windows 7. URL opens in a non-private window.<br />
<br />
=== -search term ===<br />
<br />
Search <code>term</code> with your default search engine. '''Firefox''' and '''SeaMonkey 2.1''' and later only.<br />
<br />
=== -setDefaultBrowser ===<br />
<br />
Set the application as the default browser. '''Firefox''' only.<br />
<br />
=== -url URL ===<br />
<br />
Open <code>URL</code> in a new tab or window, depend on the browser option. <code>-url</code> can be omitted. You may list multiple URLs, separated by spaces. '''Firefox''' and '''SeaMonkey''' only.<br />
<br />
'''Note:''' When opening multiple URLs, Firefox always opens them as tabs in a new window.<br />
<br />
== Other components ==<br />
<br />
=== -devtools ===<br />
<br />
Start with native [https://developer.mozilla.org/en-US/docs/Tools developer tools] opened.<br />
<br />
=== -inspector URL ===<br />
<br />
Start with the [https://developer.mozilla.org/en-US/docs/DOM_Inspector DOM Inspector], if installed, and inspect the given URL (where URL is optional).<br />
<br />
=== -jsdebugger ===<br />
<br />
Start application with [https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox browser toolbox]. That is different to Venkman debugger (see option -venkman).<br />
<br />
=== -jsconsole ===<br />
<br />
Start Firefox with the [https://developer.mozilla.org/en-US/docs/Tools/Browser_Console browser console].<br />
<br />
=== -purgecaches ===<br />
<br />
Gecko (layout engine) has a JavaScript cache, which is not reset on startup, this clears it.<br />
<br />
=== -start-debugger-server PORT ===<br />
<br />
Start the debugger server on port. This will enable another instance of Firefox to connect the Firefox developer tools to this Firefox instance. See the article on [https://developer.mozilla.org/en-US/docs/Tools/Remote_Debugging/Debugging_Firefox_Desktop remotely debugging Firefox desktop].<br />
<br />
=== -venkman ===<br />
<br />
Start with the JavaScript debugger, [https://developer.mozilla.org/en-US/docs/Venkman Venkman], if installed.<br />
<br />
The port argument is optional, and if it is omitted, the server will listen on port 6000.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Firefox/CommandLineOptions&diff=1237967Firefox/CommandLineOptions2021-09-15T12:42:50Z<p>Dannycolin: Add introduction sections</p>
<hr />
<div>[Work in progress]<br />
= Command line options = <br />
<br />
Command line options are used to specify various startup options for Mozilla applications. For example, if you have multiple profiles you can use command line configuration options to bypass the Profile Manager and open a specific profile. You can also control how Mozilla applications open, which components open initially, and what the components do when they open. This page describes the commonly used options and how to use them. You can open the command line interface by pressing Shift+F2.<br />
<br />
== Syntax rules ==<br />
<br />
But first, let's describe the syntax rules that apply for all options.<br />
<br />
* Command parameters containing spaces must be enclosed in quotes, such as "Joel User".<br />
* Command actions are case insensitive.<br />
* Command parameters, except profile names, are case insensitive.<br />
* Blank spaces ( ) separate commands and parameters.<br />
<br />
== Using command line options ==<br />
<br />
Command line options follow the command to start the application. If the option contains arguments, enter the argument after the option. Some options have abbreviations, for example, -editor can be abbreviated as -edit (available abbreviations are described in the text below). In some cases, option arguments must be enclosed in quotation marks (this is noted in the option descriptions below). Multiple command line options can be specified. In general, the syntax is as follows:<br />
<br />
application -option -option "argument" -option argument<br />
<br />
=== Examples ===<br />
<br />
The following examples show the use of the -ProfileManager command, which will open the profile manager prior to starting Firefox:<br />
<br />
==== Windows ====<br />
<br />
Select '''Run''' from Windows start menu. Enter the following command:<br />
<br />
firefox -ProfileManager<br />
<br />
==== macOS ====<br />
<br />
Go to '''Applications ▶︎ Utilities'''. Open terminal and enter the following command:<br />
<br />
cd /Applications/Firefox.app/Contents/MacOS<br />
./firefox -ProfileManager<br />
<br />
If you use Firefox Nightly, you can enter:<br />
<br />
cd /Applications/FirefoxNightly.app/Contents/MacOS<br />
./firefox -ProfileManager<br />
<br />
==== Linux ====<br />
<br />
Open a terminal and enter the following command:<br />
<br />
cd Firefox installation directory<br />
./firefox -ProfileManager<br />
<br />
== User profile ==<br />
<br />
=== -allow-downgrade ===<br />
<br />
Firefox 67's downgrade protection prevents accidentally starting Firefox in a profile running a later version of Firefox. Depending on changes between the two versions, some files in a profile may not be downwards compatible. Adding this option bypasses downgrade protection.<br />
<br />
=== -CreateProfile profile_name ===<br />
<br />
Create a new profile in the default directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager, the <code>profile_name</code> must not contain spaces ( ). Do not run <code>profile_name</code> while running an instance of the application, you can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile JoelUser</pre><br />
<br />
=== -CreateProfile &quot;profile_name profile_dir&quot; ===<br />
<br />
Creates a new profile in the <code>profile_dir</code> directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager. Note <code>profile_name</code> and <code>profile_dir</code> are quoted together, and are separated by exactly 1 space (as with the previous syntax, <code>profile_name</code> must not contain spaces).<br />
<br />
Do not run <code>profile_dir</code> while running an instance of the application. You can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile &quot;JoelUser c:\internet\joelusers-moz-profile&quot;</pre><br />
<br />
'''Note:''' <code>profile_dir</code> must not exist and you must not already have a profile called <code>profile_name</code>.<br />
<br />
=== -migration ===<br />
<br />
Start with import wizard.<br />
<br />
=== -new-instance ===<br />
<br />
Open new instance, not a new window in running instance, which allows multiple copies of application to be open at a time.<br />
<br />
<pre>firefox -new-instance -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Not available for Windows; see [https://bugzilla.mozilla.org/show_bug.cgi?id=855899 bug 855899].<br />
<br />
=== -no-remote ===<br />
<br />
Do not accept or send remote commands. Implies <code>-new-instance</code>.<br />
<br />
<pre>firefox -no-remote -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Since Firefox 9, this does really mean what its name implies on all platforms. i.e. instances created with this parameter do not accept or send remote commands, see [https://bugzilla.mozilla.org/show_bug.cgi?id=650078 bug 650078]. That means that such instances won't be re-used. Also when using this argument a new instance is created in any case.<br />
<br />
=== -override /path/to/override.ini ===<br />
<br />
Load the specified <code>override.ini</code> file to override <code>application.ini</code> (<code>browser/app/application.ini</code>). This can be used to suppress the migration wizard at startup by loading the following <code>override.ini</code>. '''Firefox''' only.<br />
<br />
<pre>[XRE] EnableProfileMigrator=0</pre><br />
<br />
=== -ProfileManager ===<br />
<br />
Start with profile manager. Short form: <code>-P</code> without a profile name.<br />
<br />
=== -P &quot;profile_name&quot; ===<br />
<br />
Bypass profile manager and launch application with the profile named <code>profile_name</code>. Useful for dealing with multiple profiles.<br />
<br />
<pre>firefox -P &quot;Joel User&quot;</pre><br />
<br />
'''Note:''' <code>profile_name</code> is case sensitive. If you don't specify a profile name then the profile manager is opened instead.<br />
You must use an upper case <code>P</code> on Linux with versions older than 7.x, as there lower case invokes purify mode (memory and leak detection). Other platforms accept both upper and lower case.<br />
<br />
=== -profile &quot;profile_path&quot; ===<br />
<br />
Start with the profile with the given path. '''Firefox''', '''Thunderbird''' and '''SeaMonkey2.x''' only.<br />
<br />
<code>&quot;profile_path&quot;</code> can either be an absolute path (<code>&quot;/path/to/profile&quot;</code>) or a relative path <code>(&quot;path/to/profile&quot;</code>).<br />
<br />
'''Note:''' On macOS, specifying a relative path is not supported anymore from Firefox 4.0 and up due to a regression; see [https://bugzilla.mozilla.org/show_bug.cgi?id=673955 bug 673955].<br />
<br />
== Browser ==<br />
<br />
=== -browser ===<br />
<br />
Start with the browser component. '''Firefox''' and '''SeaMonkey''' only.<br />
<br />
=== -foreground ===<br />
<br />
Make this instance the active application.<br />
<br />
=== -headless ===<br />
<br />
Runs Firefox in headless mode, which is very useful for purposes such as debugging and automated testing. Available in Firefox 55+ on Linux, and Firefox 56+ on Windows/Mac OS X.<br />
<br />
=== -new-tab URL ===<br />
<br />
Open <code>URL</code> in a new tab. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== -new-window URL ===<br />
<br />
Open <code>URL</code> in a new window. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== --kiosk URL ===<br />
<br />
Open <code>URL</code> full screen without user interface. '''Firefox 71''' and later.<br />
<br />
=== -preferences ===<br />
<br />
Open options/preferences window. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== -private ===<br />
<br />
Opens Firefox in permanent private browsing mode. '''Firefox 3.6''' and later only.<br />
<br />
May not be applicable in older Ubuntu for '''Firefox 20''' and later, confirmed to work in 14.04.<br />
<br />
=== -private-window ===<br />
<br />
Opens a new private browsing window in an existing instance of Firefox. '''Firefox 20''' and later only.<br />
<br />
=== -private-window URL ===<br />
<br />
Open URL in a new private browsing window. If a private browsing window is already open, a new tab is opened in the existing window. '''Firefox 29''' and later only. Does not work in '''Firefox 31''' on linux mint 17 nor on '''Firefox 48''' on Windows 7. URL opens in a non-private window.<br />
<br />
=== -search term ===<br />
<br />
Search <code>term</code> with your default search engine. '''Firefox''' and '''SeaMonkey 2.1''' and later only.<br />
<br />
=== -setDefaultBrowser ===<br />
<br />
Set the application as the default browser. '''Firefox''' only.<br />
<br />
=== -url URL ===<br />
<br />
Open <code>URL</code> in a new tab or window, depend on the browser option. <code>-url</code> can be omitted. You may list multiple URLs, separated by spaces. '''Firefox''' and '''SeaMonkey''' only.<br />
<br />
'''Note:''' When opening multiple URLs, Firefox always opens them as tabs in a new window.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Firefox/CommandLineOptions&diff=1237782Firefox/CommandLineOptions2021-09-04T23:29:24Z<p>Dannycolin: Add browser specific command line optins</p>
<hr />
<div>[Work in progress]<br />
<br />
== User profile ==<br />
<br />
=== -allow-downgrade ===<br />
<br />
Firefox 67's downgrade protection prevents accidentally starting Firefox in a profile running a later version of Firefox. Depending on changes between the two versions, some files in a profile may not be downwards compatible. Adding this option bypasses downgrade protection.<br />
<br />
=== -CreateProfile profile_name ===<br />
<br />
Create a new profile in the default directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager, the <code>profile_name</code> must not contain spaces ( ). Do not run <code>profile_name</code> while running an instance of the application, you can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile JoelUser</pre><br />
<br />
=== -CreateProfile &quot;profile_name profile_dir&quot; ===<br />
<br />
Creates a new profile in the <code>profile_dir</code> directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager. Note <code>profile_name</code> and <code>profile_dir</code> are quoted together, and are separated by exactly 1 space (as with the previous syntax, <code>profile_name</code> must not contain spaces).<br />
<br />
Do not run <code>profile_dir</code> while running an instance of the application. You can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile &quot;JoelUser c:\internet\joelusers-moz-profile&quot;</pre><br />
<br />
'''Note:''' <code>profile_dir</code> must not exist and you must not already have a profile called <code>profile_name</code>.<br />
<br />
=== -migration ===<br />
<br />
Start with import wizard.<br />
<br />
=== -new-instance ===<br />
<br />
Open new instance, not a new window in running instance, which allows multiple copies of application to be open at a time.<br />
<br />
<pre>firefox -new-instance -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Not available for Windows; see [https://bugzilla.mozilla.org/show_bug.cgi?id=855899 bug 855899].<br />
<br />
=== -no-remote ===<br />
<br />
Do not accept or send remote commands. Implies <code>-new-instance</code>.<br />
<br />
<pre>firefox -no-remote -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Since Firefox 9, this does really mean what its name implies on all platforms. i.e. instances created with this parameter do not accept or send remote commands, see [https://bugzilla.mozilla.org/show_bug.cgi?id=650078 bug 650078]. That means that such instances won't be re-used. Also when using this argument a new instance is created in any case.<br />
<br />
=== -override /path/to/override.ini ===<br />
<br />
Load the specified <code>override.ini</code> file to override <code>application.ini</code> (<code>browser/app/application.ini</code>). This can be used to suppress the migration wizard at startup by loading the following <code>override.ini</code>. '''Firefox''' only.<br />
<br />
<pre>[XRE] EnableProfileMigrator=0</pre><br />
<br />
=== -ProfileManager ===<br />
<br />
Start with profile manager. Short form: <code>-P</code> without a profile name.<br />
<br />
=== -P &quot;profile_name&quot; ===<br />
<br />
Bypass profile manager and launch application with the profile named <code>profile_name</code>. Useful for dealing with multiple profiles.<br />
<br />
<pre>firefox -P &quot;Joel User&quot;</pre><br />
<br />
'''Note:''' <code>profile_name</code> is case sensitive. If you don't specify a profile name then the profile manager is opened instead.<br />
You must use an upper case <code>P</code> on Linux with versions older than 7.x, as there lower case invokes purify mode (memory and leak detection). Other platforms accept both upper and lower case.<br />
<br />
=== -profile &quot;profile_path&quot; ===<br />
<br />
Start with the profile with the given path. '''Firefox''', '''Thunderbird''' and '''SeaMonkey2.x''' only.<br />
<br />
<code>&quot;profile_path&quot;</code> can either be an absolute path (<code>&quot;/path/to/profile&quot;</code>) or a relative path <code>(&quot;path/to/profile&quot;</code>).<br />
<br />
'''Note:''' On macOS, specifying a relative path is not supported anymore from Firefox 4.0 and up due to a regression; see [https://bugzilla.mozilla.org/show_bug.cgi?id=673955 bug 673955].<br />
<br />
== Browser ==<br />
<br />
=== -browser ===<br />
<br />
Start with the browser component. '''Firefox''' and '''SeaMonkey''' only.<br />
<br />
=== -foreground ===<br />
<br />
Make this instance the active application.<br />
<br />
=== -headless ===<br />
<br />
Runs Firefox in headless mode, which is very useful for purposes such as debugging and automated testing. Available in Firefox 55+ on Linux, and Firefox 56+ on Windows/Mac OS X.<br />
<br />
=== -new-tab URL ===<br />
<br />
Open <code>URL</code> in a new tab. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== -new-window URL ===<br />
<br />
Open <code>URL</code> in a new window. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== --kiosk URL ===<br />
<br />
Open <code>URL</code> full screen without user interface. '''Firefox 71''' and later.<br />
<br />
=== -preferences ===<br />
<br />
Open options/preferences window. '''Firefox''' and '''SeaMonkey2.x''' only.<br />
<br />
=== -private ===<br />
<br />
Opens Firefox in permanent private browsing mode. '''Firefox 3.6''' and later only.<br />
<br />
May not be applicable in older Ubuntu for '''Firefox 20''' and later, confirmed to work in 14.04.<br />
<br />
=== -private-window ===<br />
<br />
Opens a new private browsing window in an existing instance of Firefox. '''Firefox 20''' and later only.<br />
<br />
=== -private-window URL ===<br />
<br />
Open URL in a new private browsing window. If a private browsing window is already open, a new tab is opened in the existing window. '''Firefox 29''' and later only. Does not work in '''Firefox 31''' on linux mint 17 nor on '''Firefox 48''' on Windows 7. URL opens in a non-private window.<br />
<br />
=== -search term ===<br />
<br />
Search <code>term</code> with your default search engine. '''Firefox''' and '''SeaMonkey 2.1''' and later only.<br />
<br />
=== -setDefaultBrowser ===<br />
<br />
Set the application as the default browser. '''Firefox''' only.<br />
<br />
=== -url URL ===<br />
<br />
Open <code>URL</code> in a new tab or window, depend on the browser option. <code>-url</code> can be omitted. You may list multiple URLs, separated by spaces. '''Firefox''' and '''SeaMonkey''' only.<br />
<br />
'''Note:''' When opening multiple URLs, Firefox always opens them as tabs in a new window.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2021-08-25&diff=1237581Support/Weekly Meetings/Agenda 2021-08-252021-08-25T17:06:38Z<p>Dannycolin: add myself</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-08-25 AirMozilla]<br />
* [https://youtu.be/6dSW_UtYctI YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/jcuevas805/ Joe]<br />
* [https://support.mozilla.org/en-US/user/Fabi.L/ Fabi]<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Julie for experimenting with video content and give our support article new color. Thank you!<br />
# Also, for everyone who participated on the onboarding survey. Thank you!<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# Onboarding project update - Kiki<br />
# Zendesk contact form migration - Joe<br />
# SUMO search shortcut experiment - Danny Colin (See: https://addons.mozilla.org/en-US/firefox/addon/support-moz-sumo-search/)<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
'''Upcoming Firefox Desktop 92''' (09/07)<br />
* Certificate Error pages - refined certificate error UI<br />
* Polish the MacOS experience<br />
<br />
'''[https://support.mozilla.org/en-US/forums/contributors/715228?last=81880 Firefox Lite end of support]'''<br />
<br />
'''Firefox Android 92''' (09/07)<br />
* password auto-fill <br />
<br />
'''Firefox iOS V37''' (09/07)<br />
* users can now manually add new credentials<br />
* Enable auto-fill on iPhone or iPad<br />
* Start on homepage: After being away for 4 hours, the app will open to the homepage<br />
* Home button toolbar redesigning in ETP menu to incorporate connection information (Shield icon)<br />
<br />
'''Mozilla VPN V2.5''' (09/07)<br />
* Multi-Hop: Using multiple server locations for added privacy<br />
* Local DNS: Support for using local DNS servers within VPN<br />
* Improvements to the get help flow for users<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
Desktop:<br />
# Closing tabs prompt<br />
# How to share URLs on macOS <br />
# Visual changes to Certificate error pages<br />
# Block multiple downloads<br />
<br />
Android:<br />
# Toggle to enable/disable studies<br />
<br />
iOS:<br />
# Start on Home page<br />
# Changes to tracking protection icon<br />
<br />
==== SUPPORT FORUM ====<br />
'''[https://mailchi.mp/mozilla/firefox-91-week-12-sumo-report Firefox 91 release report]'''<br />
* Interested in contributing to these recurring desktop reports? Things JR is looking for: Bugzilla bugs submitted based off inbound forum questions, most commonly seen issues per release, performance related issues per release. <br />
* JR is also interested in reviewing similar information for IOS and Android products<br />
* JR Will start working with Kiki to collect your feedback and insights on the forum inbound/Reddit/Twitter/etc. so we can surface/highlight them to the relevant product teams. <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2021-08-25&diff=1237580Support/Weekly Meetings/Agenda 2021-08-252021-08-25T16:48:35Z<p>Dannycolin: Add link to the search engine addon</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-08-25 AirMozilla]<br />
* [https://youtu.be/6dSW_UtYctI YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/jcuevas805/ Joe]<br />
* [https://support.mozilla.org/en-US/user/Fabi.L/ Fabi]<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Julie for experimenting with video content and give our support article new color. Thank you!<br />
# Also, for everyone who participated on the onboarding survey. Thank you!<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# Onboarding project update - Kiki<br />
# Zendesk contact form migration - Joe<br />
# SUMO search shortcut experiment - Danny Colin (See: https://addons.mozilla.org/en-US/firefox/addon/support-moz-sumo-search/)<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
'''Upcoming Firefox Desktop 92''' (09/07)<br />
* Certificate Error pages - refined certificate error UI<br />
* Polish the MacOS experience<br />
<br />
'''[https://support.mozilla.org/en-US/forums/contributors/715228?last=81880 Firefox Lite end of support]'''<br />
<br />
'''Firefox Android 92''' (09/07)<br />
* password auto-fill <br />
<br />
'''Firefox iOS V37''' (09/07)<br />
* users can now manually add new credentials<br />
* Enable auto-fill on iPhone or iPad<br />
* Start on homepage: After being away for 4 hours, the app will open to the homepage<br />
* Home button toolbar redesigning in ETP menu to incorporate connection information (Shield icon)<br />
<br />
'''Mozilla VPN V2.5''' (09/07)<br />
* Multi-Hop: Using multiple server locations for added privacy<br />
* Local DNS: Support for using local DNS servers within VPN<br />
* Improvements to the get help flow for users<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
Desktop:<br />
# Closing tabs prompt<br />
# How to share URLs on macOS <br />
# Visual changes to Certificate error pages<br />
# Block multiple downloads<br />
<br />
Android:<br />
# Toggle to enable/disable studies<br />
<br />
iOS:<br />
# Start on Home page<br />
# Changes to tracking protection icon<br />
<br />
==== SUPPORT FORUM ====<br />
'''[https://mailchi.mp/mozilla/firefox-91-week-12-sumo-report Firefox 91 release report]'''<br />
* Interested in contributing to these recurring desktop reports? Things JR is looking for: Bugzilla bugs submitted based off inbound forum questions, most commonly seen issues per release, performance related issues per release. <br />
* JR is also interested in reviewing similar information for IOS and Android products<br />
* JR Will start working with Kiki to collect your feedback and insights on the forum inbound/Reddit/Twitter/etc. so we can surface/highlight them to the relevant product teams. <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Matrix&diff=1237564Matrix2021-08-25T11:20:24Z<p>Dannycolin: update nheko information</p>
<hr />
<div><br />
== "What is the Matrix?" ==<br />
[https://matrix.org/ Matrix] is an open, lightweight protocol for decentralized, real-time communication, and Mozilla's preferred open discussion platform.<br />
<br />
== Community Participation at Mozilla ==<br />
<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes the participation of everyone who shares our goals and wants to contribute in a healthy and constructive manner within our communities. To that end, as with all Mozilla spaces and events we expect participants in our Matrix forums to support and uphold the Mozilla [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines] as a condition of participation.<br />
<br />
Please note that the great majority of the rooms on our Matrix instance, like Bugzilla and Discourse, are public-facing forums that can be read anonymously, and should be considered a public place. Your participation in public rooms like Mozilla-General will be publicly visible. Some people create alternative accounts or log in with alternative email addresses for this reason. See [https://www.mozilla.org/privacy/websites/ Mozilla's Websites, Communications & Cookies Privacy Notice] for more information on our privacy policies.<br />
<br />
== Getting Started == <br />
<br />
=== New to Matrix, new to Mozilla? === <br />
<br />
Start with the [https://app.element.io/#/welcome Element webapp] and create an account. Once you're signed in, clicking these links will let you join the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] channel for general questions or [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. There are lots more channels to choose from - there's a list of some of them below - and we'll have more as soon as we get them sorted out. <br />
<br />
For more details, scroll down to [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] below.<br />
<br />
=== New to Matrix, already part of Mozilla? ===<br />
<br />
[https://chat.mozilla.org/#/login Mozilla's Matrix server] is configured to use Mozilla IAM, and supports the following accounts:<br />
<br />
* Mozilla LDAP<br />
* [https://www.mozilla.org/firefox/accounts/ Firefox Accounts]<br />
* [https://github.com/ Github]<br />
* [https://myaccount.google.com/ Google]<br />
<br />
Any of those will work if you go through the [https://chat.mozilla.org/ web interface]; the details are in the [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] section below.<br />
<br />
=== Already using Matrix? ===<br />
<br />
If you're already using Matrix, you can join the Mozilla conversation by joining the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] room for general topics and [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. The whole Mozilla list of rooms isn't settled out and synchronizing across the Matrix ecosystem yet; although many are [https://wiki.mozilla.org/Matrix#Commonly_used_rooms linked below]. In the meantime, those are friendly channels and the people there will be able to help you find your way around.<br />
<br />
You can join our rooms using Matrix via the [https://app.element.io Element web app], the [https://element.io Element native mobile app for your platform], or any other Matrix client.<br />
<br />
Using Element Web or Desktop you can view our room directory using the following steps:<br />
# Click on the Explore button<br />
[[File:Element Explore button.png|Element Explore button location|frame|none]]<br />
# Click on the dropdown that says "Matrix rooms (yourserver.com)"<br />
[[File:Matrix rooms dropdown.png|frame|none]]<br />
# Click Add a new server<br />
# Type in <code>mozilla.org</code> and click Add<br />
Now you can view the Mozilla server's room directory and join a room.<br />
<br />
=== Community Participation Guidelines ===<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes contributions from everyone who shares our goals and wants to contribute in a healthy and constructive manner within our community<br />
<br />
Despite our very best efforts, occasionally people do experience behaviors on Matrix that are not inline with our [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines]. If happens to you, please reach out to the room moderator or use our [https://events.mozilla.org/communityparticipationhotline reporting hotline].<br />
<br />
=== Changing Accounts === <br />
<br />
While you can change your "display name" in Matrix, because of low-level design decisions in the Matrix protocol, accounts cannot be renamed nor can accounts names be re-used, and deactivating them is permanent. For most Matrix users this is not an issue, but accounts tied to SSO such as Mozilla's cannot be reassigned to new owners. Changing the address associated with an SSO-bound Matrix account cannot be done, so you'll need to create a new account for yourself and deactivate the old one if that's what intend.<br />
<br />
In order to maintain continuity in conversations, you will need to export your encryption keys from the old account and import them into the new account. The options to do this are under your account settings, in Security And Privacy, under Cryptography near the bottom of that window.<br />
<br />
== Connect to Matrix ==<br />
<br />
=== Register a username ===<br />
<br />
The quickest way to register a username on Mozilla Matrix is through the web interface.<br />
<br />
* Open https://chat.mozilla.org/<br />
<br />
* Review the CPG and privacy notices and press the Sign In button<br />
<br />
[[File:Chatmo-welcome-screen.png|frame|none|alt=Welcome screen on chat.mozilla.org]]<br />
<br />
* On the sign in page, proceed to Sign in with single sign-on<br />
<br />
[[File:Chatmo-signin-page.png|frame|none|alt=Sign in page on chat.mozilla.org]]<br />
<br />
* Pick your choice of services to authenticate from<br />
<br />
[[File:Am-screen.png|frame|none|alt=Mozilla IAM sign in page]]<br />
<br />
* Pick your username!<br />
<br />
[[File:Chatmo-pick-username.png|frame|none|alt=Pick your username on chat.mozilla.org]]<br />
<br />
=== Clients ===<br />
<br />
Matrix supports a variety of clients on web, desktop, and mobile. You can readily connect to the web client from https://chat.mozilla.org/. Matrix maintains a list of clients on [https://matrix.org/clients/ their website].<br />
<br />
The Mozilla Matrix server requires Single Sign-On. Clients which currently support Single Sign-On include:<br />
<br />
* Element, the software behind [https://chat.mozilla.org chat.mozilla.org]<br />
** this is also available as a desktop client: [https://element.io/get-started download here]<br />
* [https://play.google.com/store/apps/details?id=im.vector.app Element Android] (also [https://f-droid.org/en/packages/im.vector.alpha/ available on F-Droid])<br />
* [https://apps.apple.com/app/vector/id1083446067 Element iOS]<br />
* weechat, using the [https://github.com/poljar/weechat-matrix/ weechat-matrix protocol script]. Note the [https://github.com/poljar/weechat-matrix/#single-sign-on Single Sign-On instructions].<br />
* [https://github.com/tulir/gomuks gomuks] a terminal client for Matrix<br />
* [https://github.com/quotient-im/Quaternion Quaternion] a Qt5-based client for Windows, Linux, and macOS<br />
* [https://nheko-reborn.github.io/ Nheko Reborn] (Windows, Linux and macOS)<br />
<br />
==== Connection parameters ====<br />
<br />
While the default parameters in most clients will work just fine, if you're already part of the Mozilla community or want to connect directly to the Mozilla Matrix instance. To do that, you'll need to change the following settings:<br />
<br />
{|<br />
|-<br />
| '''Homeserver'''<br />
| <nowiki>https://mozilla.modular.im</nowiki><br />
|-<br />
| '''Identity server'''<br />
| <nowiki>https://vector.im</nowiki><br />
|}<br />
<br />
These details will be autofilled for you in most clients if you enter your full username (e.g. @susan:mozilla.org rather than susan) into the username field. In general it is preferable to do that rather than trying to remember what the homeserver URL is.<br />
<br />
=== Joining a room ===<br />
<br />
When connected to the Mozilla Matrix server you can join Mozilla rooms and also rooms on other Matrix servers.<br />
<br />
There are several different ways to join a room:<br />
* You can follow an external link. (For example, see the links to commonly used rooms lower on this page.)<br />
* You can follow links from inside a discussion on Matrix.<br />
* You can receive an invitation from another Matrix member.<br />
* There are also platform specific methods:<br />
** On https://chat.mozilla.org/ you can click the compass icon "Explore rooms" in the upper left next to the search-bar and search the known rooms to see information about the rooms and then preview or join the rooms. On the left side you can select or enter another Matrix server and search for non-Mozilla rooms.<br />
** Other platforms: TBA<br />
<br />
When you follow a link you you may be given a choice to preview the contents of the room or to join. If the room doesn't allow preview you may be asked if you want to join it without a preview first.<br />
<br />
But it is also easy to leave a room. On https://chat.mozilla.org/ find the room name (or icon) in the room list on the left and click the three vertical dots to the left of the name. There are several options on how you want to read the room. plus the option to leave.<br />
<br />
====Viewing Room Members====<br />
Once you have joined a room you can view the room members by clicking on the person icon in the top right. You may notice (depending on your client) that all members appear "offline" or greyed out, this is intentional as "presence" is not enabled for the Mozilla homeserver.<br />
<br />
See the field "enable_presence_by_hs_url" in the configuration file https://chat.mozilla.org/config.json<br />
<br />
=== Creating a new room ===<br />
<br />
How you create a new room depends on your client ([https://element.io/help#rooms Element help]). <br />
<br />
On creation, you can make the decision of whether or not your room should be publicly discoverable or use end-to-end ("E2E") encryption; for public rooms intended to involve community participation, we recommend *not* enabling E2E, as that enables new participants to see scrollback. A public room is one where anyone can join without an invite. I.e. the "''only people who have been invited''" option has not been enabled.<br />
<br />
Any public room on the server should also invite the moderator account, and provide it the <code>admin</code> role. This will help you administer the room in compliance with the [https://www.mozilla.org/en-US/about/governance/policies/participation/ CPG] and let site moderators support you in the process.<br />
<br />
Providing access to the moderator account is a two step process:<br />
# Issue the invitation: <code>/invite @moderator:mozilla.org</code><br />
# After <code>@moderator:mozilla.org</code> joins the room, grant them the admin role.<br />
<br />
While the Moderator account with only "mod" privileges lets us protect channels against individual bad actors, it does not give that account the access needed to change channel-wide access control lists. You need to grant the Moderator "admin" privileges to be able to take advantage of the collective defense options Matrix provides.<br />
<br />
== Commonly used rooms ==<br />
<br />
=== General discussion ===<br />
* [https://chat.mozilla.org/#/room/#general:mozilla.org #general:mozilla.org ] - General discussions about Mozilla<br />
* [https://chat.mozilla.org/#/room/#synchronicity:mozilla.org #synchronicity:mozilla.org] - Sorting out bugs and papercuts in the migration from IRC to Matrix<br />
<br />
=== Software Development ===<br />
* [https://chat.mozilla.org/#/room/#introduction:mozilla.org #introduction:mozilla.org] - Help with basics of developing for Mozilla<br />
* [https://chat.mozilla.org/#/room/#developers:mozilla.org #developers:mozilla.org] - General Firefox and Gecko development discussion<br />
* [https://chat.mozilla.org/#/room/#devtools:mozilla.org #devtools:mozilla.org] - Firefox Developer Tools discussion<br />
* [https://chat.mozilla.org/#/room/#basket:mozilla.org #basket:mozilla.org] - Development of basket.mozilla.org ([https://github.com/mozmeao/basket basket])<br />
* [https://chat.mozilla.org/#/room/#fxa:mozilla.org #fxa:mozilla.org] - Development of Firefox Accounts ([https://github.com/mozilla/fxa fxa])<br />
* [https://chat.mozilla.org/#/room/#pontoon:mozilla.org #pontoon:mozilla.org] - Development of pontoon.mozilla.org ([https://github.com/mozilla/pontoon Pontoon])<br />
* [https://chat.mozilla.org/#/room/#www:mozilla.org #www:mozilla.org] - Development of www.mozilla.org ([https://github.com/mozilla/bedrock bedrock])<br />
* [https://chat.mozilla.org/#/room/#maildev:mozilla.org #maildev:mozilla.org] - Development of Thunderbird ([https://www.thunderbird.net/ thunderbird])<br />
* [https://chat.mozilla.org/#/room/#seamonkey:mozilla.org #seamonkey:mozilla.org] - Development of SeaMonkey ([https://www.seamonkey-project.org/ SeaMonkey])<br />
<br />
=== Specific areas ===<br />
* [https://chat.mozilla.org/#/room/#fx-desktop-community:mozilla.org #fx-desktop-community:mozilla.org] - Discussion about Firefox Desktop<br />
* [https://chat.mozilla.org/#/room/#fx-android-community:mozilla.org #fx-android-community:mozilla.org] - Discussion about Firefox for Android<br />
* [https://chat.mozilla.org/#/room/#l10n-community:mozilla.org #l10n-community:mozilla.org] - Discussion about localization (l10n) of Mozilla applications<br />
* [https://chat.mozilla.org/#/room/#accessibility:mozilla.org #accessibility:mozilla.org] Discussion of the accessibility (a11y) of Mozilla applications and services<br />
* [https://chat.mozilla.org/#/room/#addons:mozilla.org #addons:mozilla.org] Discussion about Firefox add-ons<br />
* [https://chat.mozilla.org/#/room/#nightly:mozilla.org #nightly:mozilla.org] Discussion about Firefox Nightly<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org #SUMO:mozilla.org] Discussion about Mozilla Support<br />
<br />
=== Specific locations ===<br />
==== Mozilla offices ====<br />
* [https://chat.mozilla.org/#/room/#berlin:mozilla.org #berlin:mozilla.org] - General chat for people in the Berlin office<br />
* [https://chat.mozilla.org/#/room/#taipei:mozilla.org #taipei:mozilla.org] - General chat for people in the Taipei office<br />
* [https://chat.mozilla.org/#/room/#toronto:mozilla.org #toronto:mozilla.org] - General chat for people in the Toronto office<br />
* [https://chat.mozilla.org/#/room/#vancouver:mozilla.org #vancouver:mozilla.org] - General chat for people in the Vancouver office<br />
<br />
==== Local communities ====<br />
* [https://chat.mozilla.org/#/room/#atlanta:mozilla.org #atlanta:mozilla.org] - General chat for the Mozilla community in and around Atlanta, GA, USA<br />
* [https://chat.mozilla.org/#/room/#canada:mozilla.org #canada:mozilla.org] - General chat for the Canadian Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozfr:mozilla.org #mozfr:mozilla.org] - ''Communauté Mozilla francophone'' — French-speaking Mozilla community ([https://mozfr.org/ mozfr.org])<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] - ''Deutschsprachige Mozilla-Community'' — German-speaking Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozilla-hispano:mozilla.org #mozilla-hispano:mozilla.org] - ''Comunidad en español de Mozilla'' ([https://www.mozilla-hispano.org/ mozilla-hispano.org])<br />
* [https://chat.mozilla.org/#/room/#mozilla-japan:mozilla.org #mozilla-japan:mozilla.org] - General chat for the Mozilla Japan Community<br />
* [https://chat.mozilla.org/#/room/#Mozilla_NL:mozilla.org #Mozilla_NL:mozilla.org] - ''Voor Nederlands sprekende medewerkers en vrijwilligers van Mozilla''<br />
* [https://chat.mozilla.org/#/room/#mozilla-uk:mozilla.org #mozilla-uk:mozilla.org] - General chat for the Mozilla UK Community<br />
* [https://chat.mozilla.org/#/room/#moztw:mozilla.org #moztw:mozilla.org] - General chat for the Taiwan Community<br />
* [https://chat.mozilla.org/#/room/#spain:mozilla.org #spain:mozilla.org] - ''Comunidad Mozilla en España''<br />
<br />
=== Rooms in other languages ===<br />
<br />
====French====<br />
<br />
* [https://github.com/mozfr/besogne/wiki/Matrix French-speaking community wiki page]<br />
<br />
====German====<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] – Deutschsprachige Mozilla-Community<br />
* [https://chat.mozilla.org/#/room/#firefox.de:mozilla.org #firefox.de:mozilla.org] - Deutschsprachiger Firefox-Chat<br />
* [https://chat.mozilla.org/#/room/#common-voice-de:mozilla.org #common-voice-de:mozilla.org] - Alles rund um Common Voice auf Deutsch<br />
<br />
====Lithuanian====<br />
* [https://chat.mozilla.org/#/room/#l10n-lt:mozilla.org #l10n-lt:mozilla.org] – Lithuanian l10n community<br />
<br />
== Feedback ==<br />
For feedback on Element and Matrix, head to [https://chat.mozilla.org/#synchronicity:mozilla.org #synchronicity:mozilla.org]<br />
<br />
== History ==<br />
* On March 2020, Mozilla moved from [[IRC]] to Matrix.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Matrix&diff=1237552Matrix2021-08-25T00:53:15Z<p>Dannycolin: Add Nheko Reborn client</p>
<hr />
<div><br />
== "What is the Matrix?" ==<br />
[https://matrix.org/ Matrix] is an open, lightweight protocol for decentralized, real-time communication, and Mozilla's preferred open discussion platform.<br />
<br />
== Community Participation at Mozilla ==<br />
<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes the participation of everyone who shares our goals and wants to contribute in a healthy and constructive manner within our communities. To that end, as with all Mozilla spaces and events we expect participants in our Matrix forums to support and uphold the Mozilla [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines] as a condition of participation.<br />
<br />
Please note that the great majority of the rooms on our Matrix instance, like Bugzilla and Discourse, are public-facing forums that can be read anonymously, and should be considered a public place. Your participation in public rooms like Mozilla-General will be publicly visible. Some people create alternative accounts or log in with alternative email addresses for this reason. See [https://www.mozilla.org/privacy/websites/ Mozilla's Websites, Communications & Cookies Privacy Notice] for more information on our privacy policies.<br />
<br />
== Getting Started == <br />
<br />
=== New to Matrix, new to Mozilla? === <br />
<br />
Start with the [https://app.element.io/#/welcome Element webapp] and create an account. Once you're signed in, clicking these links will let you join the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] channel for general questions or [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. There are lots more channels to choose from - there's a list of some of them below - and we'll have more as soon as we get them sorted out. <br />
<br />
For more details, scroll down to [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] below.<br />
<br />
=== New to Matrix, already part of Mozilla? ===<br />
<br />
[https://chat.mozilla.org/#/login Mozilla's Matrix server] is configured to use Mozilla IAM, and supports the following accounts:<br />
<br />
* Mozilla LDAP<br />
* [https://www.mozilla.org/firefox/accounts/ Firefox Accounts]<br />
* [https://github.com/ Github]<br />
* [https://myaccount.google.com/ Google]<br />
<br />
Any of those will work if you go through the [https://chat.mozilla.org/ web interface]; the details are in the [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] section below.<br />
<br />
=== Already using Matrix? ===<br />
<br />
If you're already using Matrix, you can join the Mozilla conversation by joining the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] room for general topics and [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. The whole Mozilla list of rooms isn't settled out and synchronizing across the Matrix ecosystem yet; although many are [https://wiki.mozilla.org/Matrix#Commonly_used_rooms linked below]. In the meantime, those are friendly channels and the people there will be able to help you find your way around.<br />
<br />
You can join our rooms using Matrix via the [https://app.element.io Element web app], the [https://element.io Element native mobile app for your platform], or any other Matrix client.<br />
<br />
Using Element Web or Desktop you can view our room directory using the following steps:<br />
# Click on the Explore button<br />
[[File:Element Explore button.png|Element Explore button location|frame|none]]<br />
# Click on the dropdown that says "Matrix rooms (yourserver.com)"<br />
[[File:Matrix rooms dropdown.png|frame|none]]<br />
# Click Add a new server<br />
# Type in <code>mozilla.org</code> and click Add<br />
Now you can view the Mozilla server's room directory and join a room.<br />
<br />
=== Community Participation Guidelines ===<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes contributions from everyone who shares our goals and wants to contribute in a healthy and constructive manner within our community<br />
<br />
Despite our very best efforts, occasionally people do experience behaviors on Matrix that are not inline with our [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines]. If happens to you, please reach out to the room moderator or use our [https://events.mozilla.org/communityparticipationhotline reporting hotline].<br />
<br />
=== Changing Accounts === <br />
<br />
While you can change your "display name" in Matrix, because of low-level design decisions in the Matrix protocol, accounts cannot be renamed nor can accounts names be re-used, and deactivating them is permanent. For most Matrix users this is not an issue, but accounts tied to SSO such as Mozilla's cannot be reassigned to new owners. Changing the address associated with an SSO-bound Matrix account cannot be done, so you'll need to create a new account for yourself and deactivate the old one if that's what intend.<br />
<br />
In order to maintain continuity in conversations, you will need to export your encryption keys from the old account and import them into the new account. The options to do this are under your account settings, in Security And Privacy, under Cryptography near the bottom of that window.<br />
<br />
== Connect to Matrix ==<br />
<br />
=== Register a username ===<br />
<br />
The quickest way to register a username on Mozilla Matrix is through the web interface.<br />
<br />
* Open https://chat.mozilla.org/<br />
<br />
* Review the CPG and privacy notices and press the Sign In button<br />
<br />
[[File:Chatmo-welcome-screen.png|frame|none|alt=Welcome screen on chat.mozilla.org]]<br />
<br />
* On the sign in page, proceed to Sign in with single sign-on<br />
<br />
[[File:Chatmo-signin-page.png|frame|none|alt=Sign in page on chat.mozilla.org]]<br />
<br />
* Pick your choice of services to authenticate from<br />
<br />
[[File:Am-screen.png|frame|none|alt=Mozilla IAM sign in page]]<br />
<br />
* Pick your username!<br />
<br />
[[File:Chatmo-pick-username.png|frame|none|alt=Pick your username on chat.mozilla.org]]<br />
<br />
=== Clients ===<br />
<br />
Matrix supports a variety of clients on web, desktop, and mobile. You can readily connect to the web client from https://chat.mozilla.org/. Matrix maintains a list of clients on [https://matrix.org/clients/ their website].<br />
<br />
The Mozilla Matrix server requires Single Sign-On. Clients which currently support Single Sign-On include:<br />
<br />
* Element, the software behind [https://chat.mozilla.org chat.mozilla.org]<br />
** this is also available as a desktop client: [https://element.io/get-started download here]<br />
* [https://play.google.com/store/apps/details?id=im.vector.app Element Android] (also [https://f-droid.org/en/packages/im.vector.alpha/ available on F-Droid])<br />
* [https://apps.apple.com/app/vector/id1083446067 Element iOS]<br />
* weechat, using the [https://github.com/poljar/weechat-matrix/ weechat-matrix protocol script]. Note the [https://github.com/poljar/weechat-matrix/#single-sign-on Single Sign-On instructions].<br />
* [https://github.com/tulir/gomuks gomuks] a terminal client for Matrix<br />
* [https://github.com/quotient-im/Quaternion Quaternion] a Qt5-based client for Windows, Linux, and macOS<br />
* [https://nheko-reborn.github.io/ Nheko Reborn] (Windows, Linux)<br />
<br />
==== Connection parameters ====<br />
<br />
While the default parameters in most clients will work just fine, if you're already part of the Mozilla community or want to connect directly to the Mozilla Matrix instance. To do that, you'll need to change the following settings:<br />
<br />
{|<br />
|-<br />
| '''Homeserver'''<br />
| <nowiki>https://mozilla.modular.im</nowiki><br />
|-<br />
| '''Identity server'''<br />
| <nowiki>https://vector.im</nowiki><br />
|}<br />
<br />
These details will be autofilled for you in most clients if you enter your full username (e.g. @susan:mozilla.org rather than susan) into the username field. In general it is preferable to do that rather than trying to remember what the homeserver URL is.<br />
<br />
=== Joining a room ===<br />
<br />
When connected to the Mozilla Matrix server you can join Mozilla rooms and also rooms on other Matrix servers.<br />
<br />
There are several different ways to join a room:<br />
* You can follow an external link. (For example, see the links to commonly used rooms lower on this page.)<br />
* You can follow links from inside a discussion on Matrix.<br />
* You can receive an invitation from another Matrix member.<br />
* There are also platform specific methods:<br />
** On https://chat.mozilla.org/ you can click the compass icon "Explore rooms" in the upper left next to the search-bar and search the known rooms to see information about the rooms and then preview or join the rooms. On the left side you can select or enter another Matrix server and search for non-Mozilla rooms.<br />
** Other platforms: TBA<br />
<br />
When you follow a link you you may be given a choice to preview the contents of the room or to join. If the room doesn't allow preview you may be asked if you want to join it without a preview first.<br />
<br />
But it is also easy to leave a room. On https://chat.mozilla.org/ find the room name (or icon) in the room list on the left and click the three vertical dots to the left of the name. There are several options on how you want to read the room. plus the option to leave.<br />
<br />
====Viewing Room Members====<br />
Once you have joined a room you can view the room members by clicking on the person icon in the top right. You may notice (depending on your client) that all members appear "offline" or greyed out, this is intentional as "presence" is not enabled for the Mozilla homeserver.<br />
<br />
See the field "enable_presence_by_hs_url" in the configuration file https://chat.mozilla.org/config.json<br />
<br />
=== Creating a new room ===<br />
<br />
How you create a new room depends on your client ([https://element.io/help#rooms Element help]). <br />
<br />
On creation, you can make the decision of whether or not your room should be publicly discoverable or use end-to-end ("E2E") encryption; for public rooms intended to involve community participation, we recommend *not* enabling E2E, as that enables new participants to see scrollback. A public room is one where anyone can join without an invite. I.e. the "''only people who have been invited''" option has not been enabled.<br />
<br />
Any public room on the server should also invite the moderator account, and provide it the <code>admin</code> role. This will help you administer the room in compliance with the [https://www.mozilla.org/en-US/about/governance/policies/participation/ CPG] and let site moderators support you in the process.<br />
<br />
Providing access to the moderator account is a two step process:<br />
# Issue the invitation: <code>/invite @moderator:mozilla.org</code><br />
# After <code>@moderator:mozilla.org</code> joins the room, grant them the admin role.<br />
<br />
While the Moderator account with only "mod" privileges lets us protect channels against individual bad actors, it does not give that account the access needed to change channel-wide access control lists. You need to grant the Moderator "admin" privileges to be able to take advantage of the collective defense options Matrix provides.<br />
<br />
== Commonly used rooms ==<br />
<br />
=== General discussion ===<br />
* [https://chat.mozilla.org/#/room/#general:mozilla.org #general:mozilla.org ] - General discussions about Mozilla<br />
* [https://chat.mozilla.org/#/room/#synchronicity:mozilla.org #synchronicity:mozilla.org] - Sorting out bugs and papercuts in the migration from IRC to Matrix<br />
<br />
=== Software Development ===<br />
* [https://chat.mozilla.org/#/room/#introduction:mozilla.org #introduction:mozilla.org] - Help with basics of developing for Mozilla<br />
* [https://chat.mozilla.org/#/room/#developers:mozilla.org #developers:mozilla.org] - General Firefox and Gecko development discussion<br />
* [https://chat.mozilla.org/#/room/#devtools:mozilla.org #devtools:mozilla.org] - Firefox Developer Tools discussion<br />
* [https://chat.mozilla.org/#/room/#basket:mozilla.org #basket:mozilla.org] - Development of basket.mozilla.org ([https://github.com/mozmeao/basket basket])<br />
* [https://chat.mozilla.org/#/room/#fxa:mozilla.org #fxa:mozilla.org] - Development of Firefox Accounts ([https://github.com/mozilla/fxa fxa])<br />
* [https://chat.mozilla.org/#/room/#pontoon:mozilla.org #pontoon:mozilla.org] - Development of pontoon.mozilla.org ([https://github.com/mozilla/pontoon Pontoon])<br />
* [https://chat.mozilla.org/#/room/#www:mozilla.org #www:mozilla.org] - Development of www.mozilla.org ([https://github.com/mozilla/bedrock bedrock])<br />
* [https://chat.mozilla.org/#/room/#maildev:mozilla.org #maildev:mozilla.org] - Development of Thunderbird ([https://www.thunderbird.net/ thunderbird])<br />
* [https://chat.mozilla.org/#/room/#seamonkey:mozilla.org #seamonkey:mozilla.org] - Development of SeaMonkey ([https://www.seamonkey-project.org/ SeaMonkey])<br />
<br />
=== Specific areas ===<br />
* [https://chat.mozilla.org/#/room/#fx-desktop-community:mozilla.org #fx-desktop-community:mozilla.org] - Discussion about Firefox Desktop<br />
* [https://chat.mozilla.org/#/room/#fx-android-community:mozilla.org #fx-android-community:mozilla.org] - Discussion about Firefox for Android<br />
* [https://chat.mozilla.org/#/room/#l10n-community:mozilla.org #l10n-community:mozilla.org] - Discussion about localization (l10n) of Mozilla applications<br />
* [https://chat.mozilla.org/#/room/#accessibility:mozilla.org #accessibility:mozilla.org] Discussion of the accessibility (a11y) of Mozilla applications and services<br />
* [https://chat.mozilla.org/#/room/#addons:mozilla.org #addons:mozilla.org] Discussion about Firefox add-ons<br />
* [https://chat.mozilla.org/#/room/#nightly:mozilla.org #nightly:mozilla.org] Discussion about Firefox Nightly<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org #SUMO:mozilla.org] Discussion about Mozilla Support<br />
<br />
=== Specific locations ===<br />
==== Mozilla offices ====<br />
* [https://chat.mozilla.org/#/room/#berlin:mozilla.org #berlin:mozilla.org] - General chat for people in the Berlin office<br />
* [https://chat.mozilla.org/#/room/#taipei:mozilla.org #taipei:mozilla.org] - General chat for people in the Taipei office<br />
* [https://chat.mozilla.org/#/room/#toronto:mozilla.org #toronto:mozilla.org] - General chat for people in the Toronto office<br />
* [https://chat.mozilla.org/#/room/#vancouver:mozilla.org #vancouver:mozilla.org] - General chat for people in the Vancouver office<br />
<br />
==== Local communities ====<br />
* [https://chat.mozilla.org/#/room/#atlanta:mozilla.org #atlanta:mozilla.org] - General chat for the Mozilla community in and around Atlanta, GA, USA<br />
* [https://chat.mozilla.org/#/room/#canada:mozilla.org #canada:mozilla.org] - General chat for the Canadian Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozfr:mozilla.org #mozfr:mozilla.org] - ''Communauté Mozilla francophone'' — French-speaking Mozilla community ([https://mozfr.org/ mozfr.org])<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] - ''Deutschsprachige Mozilla-Community'' — German-speaking Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozilla-hispano:mozilla.org #mozilla-hispano:mozilla.org] - ''Comunidad en español de Mozilla'' ([https://www.mozilla-hispano.org/ mozilla-hispano.org])<br />
* [https://chat.mozilla.org/#/room/#mozilla-japan:mozilla.org #mozilla-japan:mozilla.org] - General chat for the Mozilla Japan Community<br />
* [https://chat.mozilla.org/#/room/#Mozilla_NL:mozilla.org #Mozilla_NL:mozilla.org] - ''Voor Nederlands sprekende medewerkers en vrijwilligers van Mozilla''<br />
* [https://chat.mozilla.org/#/room/#mozilla-uk:mozilla.org #mozilla-uk:mozilla.org] - General chat for the Mozilla UK Community<br />
* [https://chat.mozilla.org/#/room/#moztw:mozilla.org #moztw:mozilla.org] - General chat for the Taiwan Community<br />
* [https://chat.mozilla.org/#/room/#spain:mozilla.org #spain:mozilla.org] - ''Comunidad Mozilla en España''<br />
<br />
=== Rooms in other languages ===<br />
<br />
====French====<br />
<br />
* [https://github.com/mozfr/besogne/wiki/Matrix French-speaking community wiki page]<br />
<br />
====German====<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] – Deutschsprachige Mozilla-Community<br />
* [https://chat.mozilla.org/#/room/#firefox.de:mozilla.org #firefox.de:mozilla.org] - Deutschsprachiger Firefox-Chat<br />
* [https://chat.mozilla.org/#/room/#common-voice-de:mozilla.org #common-voice-de:mozilla.org] - Alles rund um Common Voice auf Deutsch<br />
<br />
====Lithuanian====<br />
* [https://chat.mozilla.org/#/room/#l10n-lt:mozilla.org #l10n-lt:mozilla.org] – Lithuanian l10n community<br />
<br />
== Feedback ==<br />
For feedback on Element and Matrix, head to [https://chat.mozilla.org/#synchronicity:mozilla.org #synchronicity:mozilla.org]<br />
<br />
== History ==<br />
* On March 2020, Mozilla moved from [[IRC]] to Matrix.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2021-08-04&diff=1237096Support/Weekly Meetings/Agenda 2021-08-042021-08-04T17:18:27Z<p>Dannycolin: Add myself</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
{| class="wikitable"<br />
|-<br />
! Northern winter !! Northern summer<br />
|-<br />
| 09:00 PT || 10:00 PDT<br />
|-<br />
| 11:00 CST || 12:00 CDT<br />
|-<br />
| '''17:00 UTC''' || '''17:00 UTC'''<br />
|-<br />
| 18:00 CET || 19:00 CEST<br />
|-<br />
| 22:30 IST || 22:30 IST<br />
|}<br />
<br />
=== Call Details ===<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
=== Participate ===<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-07-28 AirMozilla]<br />
* [https://youtu.be/jdr5lm32HK4 YouTube]<br />
<br />
=== Live chat ===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
=== Read more ===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/Fabi.L Fabi]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Hello to Rowan and [https://support.mozilla.org/en-US/user/fireplace.tea.oceans Julie]. Welcome to SUMO!<br />
#<br />
<br />
== AGENDA ==<br />
<br />
=== TOPIC OF THE WEEK ===<br />
# [https://support.mozilla.org/en-US/forums/contributors/715211?last=81769 Contributor onboarding] - Help us to understand contributor onboarding experience<br />
# <br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
* Firefox Desktop V90 Release (07/13)<br />
* FX Android (Fenix) V90 (07/13)<br />
* FX iOS V35 (07/12)<br />
* Mozilla VPN V2.4 (Today)<br />
<br />
'''Upcoming Release updates'''<br />
<br />
FX Desktop V91 (09/10)<br />
* HTTPS-First mode: FX now launches HTTPS by default in PBM<br />
* Data management UI for dFPI: updated data clearing mechanism to clear website data by base domain<br />
* Password Generation for site requirements: improving password manager experience (Apple's open source data used for password Rules)<br />
* Windows SSO: FX now supports logging into MS work and school accounts using Windows Single sign on<br />
* Print - Simplify: the simplify page when printing feature is back<br />
<br />
FX Android (Fenix) V91 (08/10)<br />
* Default Browser local Notifications: clear actionable prompts to set Fx as default<br />
<br />
FX iOS V 36 (08/08)<br />
<br />
Mozilla VPN V2.5 (09/08)<br />
* Multi-Hop: encrypts connections across 2 or more servers (multiple hops) before exiting on the regular internet. = higher privacy<br />
<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
<br />
Firefox V90 Release (07/13)<br />
* [https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection Shimming 2]<br />
* [https://support.mozilla.org/en-US/kb/https-only-prefs HTTPS-only mode]<br />
* [https://support.mozilla.org/en-US/kb/enable-background-updates-firefox-windows Background Update Agent]<br />
* [https://support.mozilla.org/en-US/kb/identify-problems-third-party-modules-firefox-windows About:third-party]<br />
<br />
FX Android (Fenix) V90 (07/13)<br />
* [https://support.mozilla.org/en-US/kb/automatically-fill-credit-card-information-firefox CC autofill]<br />
FX iOS V35 (07/12)<br />
* [https://support.mozilla.org/en-US/kb/whats-new-ios-35 Folders for bookmarks and opt-in/out of experiments]<br />
Mozilla VPN V2.4 (Today)<br />
* [https://support.mozilla.org/en-US/kb/split-tunneling-use-mozilla-vpn-specific-apps Split Tunneling (Windows/linux)]<br />
* [https://support.mozilla.org/en-US/kb/choose-mozilla-vpn-plan-right-you Variable pricing updates]<br />
* [https://support.mozilla.org/en-US/kb/mozilla-vpn-countries-available-subscribe Continued EU expansion]<br />
<br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Firefox/CommandLineOptions&diff=1237029Firefox/CommandLineOptions2021-08-01T14:14:19Z<p>Dannycolin: Add user profile section</p>
<hr />
<div>[Work in progress]<br />
<br />
== User profile ==<br />
<br />
=== -allow-downgrade ===<br />
<br />
Firefox 67's downgrade protection prevents accidentally starting Firefox in a profile running a later version of Firefox. Depending on changes between the two versions, some files in a profile may not be downwards compatible. Adding this option bypasses downgrade protection.<br />
<br />
=== -CreateProfile profile_name ===<br />
<br />
Create a new profile in the default directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager, the <code>profile_name</code> must not contain spaces ( ). Do not run <code>profile_name</code> while running an instance of the application, you can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile JoelUser</pre><br />
<br />
=== -CreateProfile &quot;profile_name profile_dir&quot; ===<br />
<br />
Creates a new profile in the <code>profile_dir</code> directory, but do not start the application. The profile will be named <code>profile_name</code> in the profile manager. Note <code>profile_name</code> and <code>profile_dir</code> are quoted together, and are separated by exactly 1 space (as with the previous syntax, <code>profile_name</code> must not contain spaces).<br />
<br />
Do not run <code>profile_dir</code> while running an instance of the application. You can use the <code>-no-remote</code> option to avoid connecting to a running instance.<br />
<br />
<pre>firefox -CreateProfile &quot;JoelUser c:\internet\joelusers-moz-profile&quot;</pre><br />
<br />
'''Note:''' <code>profile_dir</code> must not exist and you must not already have a profile called <code>profile_name</code>.<br />
<br />
=== -migration ===<br />
<br />
Start with import wizard.<br />
<br />
=== -new-instance ===<br />
<br />
Open new instance, not a new window in running instance, which allows multiple copies of application to be open at a time.<br />
<br />
<pre>firefox -new-instance -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Not available for Windows; see [https://bugzilla.mozilla.org/show_bug.cgi?id=855899 bug 855899].<br />
<br />
=== -no-remote ===<br />
<br />
Do not accept or send remote commands. Implies <code>-new-instance</code>.<br />
<br />
<pre>firefox -no-remote -P &quot;Another Profile&quot;</pre><br />
<br />
'''Note:''' Since Firefox 9, this does really mean what its name implies on all platforms. i.e. instances created with this parameter do not accept or send remote commands, see [https://bugzilla.mozilla.org/show_bug.cgi?id=650078 bug 650078]. That means that such instances won't be re-used. Also when using this argument a new instance is created in any case.<br />
<br />
=== -override /path/to/override.ini ===<br />
<br />
Load the specified <code>override.ini</code> file to override <code>application.ini</code> (<code>browser/app/application.ini</code>). This can be used to suppress the migration wizard at startup by loading the following <code>override.ini</code>. '''Firefox''' only.<br />
<br />
<pre>[XRE] EnableProfileMigrator=0</pre><br />
<br />
=== -ProfileManager ===<br />
<br />
Start with profile manager. Short form: <code>-P</code> without a profile name.<br />
<br />
=== -P &quot;profile_name&quot; ===<br />
<br />
Bypass profile manager and launch application with the profile named <code>profile_name</code>. Useful for dealing with multiple profiles.<br />
<br />
<pre>firefox -P &quot;Joel User&quot;</pre><br />
<br />
'''Note:''' <code>profile_name</code> is case sensitive. If you don't specify a profile name then the profile manager is opened instead.<br />
You must use an upper case <code>P</code> on Linux with versions older than 7.x, as there lower case invokes purify mode (memory and leak detection). Other platforms accept both upper and lower case.<br />
<br />
=== -profile &quot;profile_path&quot; ===<br />
<br />
Start with the profile with the given path. '''Firefox''', '''Thunderbird''' and '''SeaMonkey2.x''' only.<br />
<br />
<code>&quot;profile_path&quot;</code> can either be an absolute path (<code>&quot;/path/to/profile&quot;</code>) or a relative path <code>(&quot;path/to/profile&quot;</code>).<br />
<br />
'''Note:''' On macOS, specifying a relative path is not supported anymore from Firefox 4.0 and up due to a regression; see [https://bugzilla.mozilla.org/show_bug.cgi?id=673955 bug 673955].</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2021-06-23&diff=1236333Support/Weekly Meetings/Agenda 2021-06-232021-06-23T17:05:33Z<p>Dannycolin: Add myself</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-06-23 AirMozilla]<br />
* [https://youtu.be/KF49Y_LGKuw YouTube]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# Kudos to everyone who's been helping with the Firefox 89 release<br />
# <br />
<br />
=== TOPIC OF THE WEEK ===<br />
# MR1 feedback collection<br />
# [https://discourse.mozilla.org/t/kitsune-release-notes-2021-06-09/81437 Advance search syntax]<br />
# [https://wiki.mozilla.org/Support New Support wiki]<br />
# Don't forget to take the [https://support.mozilla.org/en-US/forums/contributors/714235 CPG training], everybody!<br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# [https://blog.mozilla.org/mozillareps/2021/06/22/celebrating-10-years-of-reps/ Reps 10 years celebration]<br />
# [https://blog.mozilla.org/en/products/firefox/firefox-tips/firefox-secret-tips/ How to be a Firefox expert user]<br />
# Common Voice got [https://discourse.mozilla.org/t/introduction-new-community-manager/81687 a new community manager]<br />
<br />
=== PRODUCT UPDATES ===<br />
# Firefox 90 release<br />
# <br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# Be aware of [https://twitter.com/Farouk3AM/status/1407393854697975808 troll account]<br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support&diff=1236330Support2021-06-23T13:56:05Z<p>Dannycolin: Fix color contrast so it's AA compliant</p>
<hr />
<div>{{SUMONavbar}}<br><br />
<br />
'''Welcome to the SUMO (Support Mozilla) Wiki!'''<br />
<br />
SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.<br />
<br />
This Wikipage is intended to give you information about how we work and how you can get involved as a contributor.<br />
<br />
<div style="border-radius:50px;width:30%;float:left;display:block;margin:1.5%;border:1px solid #C4C295;text-align:center;padding:0 2.5% 2.5% 2.5%;background-color:#e6eefc;"><br />
== Contributors ==<br />
'''Resources SUMO contributors.'''<br />
<div style=text-align:justify;><br />
* [https://mozilla.teachable.com/p/sumo-forum Support Forum]<br />
* [https://mozilla.teachable.com/p/sumo-kb-article Knowledge Base]<br />
* [https://mozilla.teachable.com/p/sumo-localization Localization]<br />
* [https://mozilla.teachable.com/p/social-support Social Support]<br />
* [https://mozilla.teachable.com/p/respond-tool Play Store Support]<br />
</div><br />
</div><br />
<br />
<div style="border-radius:50px;width:30%;float:left;display:block;margin:1.5%;border:1px solid #C4C295;text-align:center;padding:0 2.5% 2.5% 2.5%;background-color:#ededf0;"><br />
== Mozilla staff ==<br />
'''Resources for Mozilla staff.'''<br />
<div style=text-align:justify;><br />
* Please check out the [https://mana.mozilla.org/wiki/pages/viewpage.action?pageId=40049241 Customer Experience page in Mana.]<br />
</div><br />
</div><br />
<br />
[[Category:Support]]</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2021-05-26&diff=1235802Support/Weekly Meetings/Agenda 2021-05-262021-05-26T15:24:34Z<p>Dannycolin: Add myself</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-05-26 AirMozilla]<br />
* [https://youtu.be/cCiRwteaDBA YouTube]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* [https://support.mozilla.org/en-US/user/Fabi.L Fabi]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# <br />
# <br />
<br />
=== TOPIC OF THE WEEK ===<br />
# <br />
# <br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# <br />
# <br />
<br />
=== PRODUCT UPDATES ===<br />
# <br />
# <br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== RESPOND TOOL ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2021-03-31&diff=1234772Support/Weekly Meetings/Agenda 2021-03-312021-03-31T17:09:01Z<p>Dannycolin: add myself to the participants</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 45 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2021-03-31 AirMozilla]<br />
* [https://www.youtube.com/watch?v=EFneSjgjHuY YouTube]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/SUMOsJR JR]<br />
* [https://support.mozilla.org/en-US/user/Justin_ Justin]<br />
* [https://support.mozilla.org/en-US/user/rtestard Romain Testard]<br />
* [https://support.mozilla.org/en-US/user/monirulalom Monirul Alom]<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
* [https://support.mozilla.org/en-US/user/dannycolin Danny]<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS SHOUTOUT===<br />
(Please link to their profile and the reason for the mention)<br />
# [https://support.mozilla.org/en-US/user/Seburo Paul W], [https://support.mozilla.org/en-US/user/hellosct1 Christophe V], [https://support.mozilla.org/en-US/user/feer56 Andrew Truong], [https://support.mozilla.org/en-US/user/dannycolin Danny Colin], and [https://support.mozilla.org/en-US/user/thedevankit Ankit Kumar] for their help during Play Store Support transition<br />
# Devin and Matt C for their comeback to Social Support program. Welcome! <br />
<br />
=== TOPIC OF THE WEEK ===<br />
# Proton Project - Romain Testard<br />
# <br />
<br />
=== MOZILLA'S WORLD UPDATE ===<br />
# [https://twitter.com/SUMO_Mozilla @sumo_mozilla] is back, y'all! <br />
# Welcome [https://blog.mozilla.org/sumo/2021/03/30/intoducing-daryl-alexsy/ Daryl]!<br />
<br />
=== PRODUCT UPDATES ===<br />
[https://wiki.mozilla.org/Support/Firefox87 Firefox 87]<br />
* SmartBlock Feature added to ETP - The feature blocks some scripts and trackers smartly to avoid site breakages<br />
* Mozilla ION --> Mozilla Rally <br />
<br />
Mozilla VPN<br />
* Feature Release 03/30 - Unscure Network Alert and Local Network Access Notifications<br />
* Captive portal coming soon<br />
* DE and FR release 04/28 <br />
Firefox 87 Fenix<br />
* Autoplay via Toolbar<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
Firefox 87<br />
* SmartBlock <br />
* [https://support.mozilla.org/en-US/kb/about-mozilla-rally About Mozilla Rally] and [https://support.mozilla.org/en-US/kb/mozilla-rally-managing-account-data Mozilla Rally - Managing Account Data]<br />
Firefox 87 (Fenix)<br />
* [https://support.mozilla.org/en-US/kb/playing-videos-firefox-android Autoplay feature can now be controlled via toolbar]<br />
<br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== PLAY STORE SUPPORT ====<br />
# [https://blog.mozilla.org/sumo/2021/03/24/play-store-support-program-updates/ Play Store Support transition to Conversocial]<br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
# <br />
#</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2020-08-26&diff=1230386Support/Weekly Meetings/Agenda 2020-08-262020-08-26T17:43:40Z<p>Dannycolin: update participants list</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2020-08-26 AirMozilla]<br />
* [https://www.youtube.com/watch?v=FrP5Sz7usDo YouTube]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://mozillians.org/en-US/u/rina/ Rina]<br />
* [https://mozillians.org/en-US/u/just1n/ Justin]<br />
* [https://support.mozilla.org/en-US/user/Seburo Paul]<br />
* [https://support.mozilla.org/en-US/user/philipp philipp]<br />
* [https://support.mozilla.org/en-US/user/meskobalazs meskobalazs] (viewer)<br />
* [https://support.mozilla.org/en-US/user/contact15 Danny]<br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# <br />
# <br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# <br />
# <br />
#<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# <br />
#<br />
#<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
# [https://blog.mozilla.org/sumo/2020/08/17/adjusting-to-changes-at-mozilla/ Organizational updates]<br />
# <br />
<br />
==== PRODUCT UPDATES ====<br />
# Firefox Daylight and Firefox 80<br />
# <br />
# <br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
<br />
==== RESPOND TOOL ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
*</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Matrix&diff=1229236Matrix2020-07-18T14:57:53Z<p>Dannycolin: Update the image of Explore button to match the new Element (Riot) UI</p>
<hr />
<div><br />
== "What is the Matrix?" ==<br />
[https://matrix.org/ Matrix] is an open, lightweight protocol for decentralized, real-time communications. <br />
<br />
After a long evaluation period, Mozilla has switched to Matrix from [[IRC]] as our preferred open discussion platform. Matrix is a huge improvement in usability, accessibility and safety for the Mozilla community, and we're excited to make this change.<br />
<br />
== Community Participation at Mozilla ==<br />
<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes the participation of everyone who shares our goals and wants to contribute in a healthy and constructive manner within our communities. To that end, as with all Mozilla spaces and events we expect participants in our Matrix forums to support and uphold the Mozilla [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines] as a condition of participation. <br />
<br />
== Getting Started == <br />
<br />
=== New to Matrix, new to Mozilla? === <br />
<br />
Start with the [https://app.element.io/#/welcome Element webapp] and create an account. Once you're signed in, clicking these links will let you join the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] channel for general questions or [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. There are lots more channels to choose from - there's a list of some of them below - and we'll have more as soon as we get them sorted out. <br />
<br />
For more details, scroll down to [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] below.<br />
<br />
=== New to Matrix, already part of Mozilla? ===<br />
<br />
[https://chat.mozilla.org/#/login Mozilla's Matrix server] is configured to use Mozilla IAM, and supports the following accounts:<br />
<br />
* Mozilla LDAP<br />
* [https://www.mozilla.org/firefox/accounts/ Firefox Accounts]<br />
* [https://github.com/ Github]<br />
* [https://myaccount.google.com/ Google]<br />
<br />
Any of those will work if you go through the [https://chat.mozilla.org/ web interface]; the details are in the [https://wiki.mozilla.org/Matrix#Connect_to_Matrix Connect to Matrix ] section below.<br />
<br />
=== Already using Matrix? ===<br />
<br />
If you're already using Matrix, you can join the Mozilla conversation by joining the [https://app.element.io/#/room/#general:mozilla.org #general:mozilla.org] room for general topics and [https://app.element.io/#/room/#introduction:mozilla.org #introduction:mozilla.org] if you're interested in getting involved with the Mozilla development process. The whole Mozilla list of rooms isn't settled out and synchronizing across the Matrix ecosystem yet; although many are [https://wiki.mozilla.org/Matrix#Commonly_used_rooms linked below]. In the meantime, those are friendly channels and the people there will be able to help you find your way around.<br />
https://wiki.mozilla.org/index.php?title=Matrix&action=edit<br />
<br />
You can join our rooms using Matrix via the [https://app.element.io Element web app], the [https://element.io Element native mobile app for your platform], or any other Matrix client.<br />
<br />
Using Element Web or Desktop you can view our room directory using the following steps:<br />
# Click on the Explore button<br />
[[File:Element Explore button.png|Element Explore button location|frame|none]]<br />
# Click on the dropdown that says "Matrix rooms (yourserver.com)"<br />
[[File:Matrix rooms dropdown.png|frame|none]]<br />
# Click Add a new server<br />
# Type in <code>mozilla.org</code> and click Add<br />
Now you can view the Mozilla server's room directory and join a room.<br />
<br />
=== Community Participation Guidelines ===<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes contributions from everyone who shares our goals and wants to contribute in a healthy and constructive manner within our community<br />
<br />
Despite our very best efforts, occasionally people do experience behaviors on Matrix that are not inline with our [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines]. If happens to you, please reach out to the room moderator or use our [https://events.mozilla.org/communityparticipationhotline reporting hotline].<br />
<br />
== Connect to Matrix ==<br />
<br />
=== Register a username ===<br />
<br />
The quickest way to register a username on Mozilla Matrix is through the web interface.<br />
<br />
* Open https://chat.mozilla.org/<br />
<br />
* Review the CPG and privacy notices and press the Sign In button<br />
<br />
[[File:Chatmo-welcome-screen.png|frame|none|alt=Welcome screen on chat.mozilla.org]]<br />
<br />
* On the sign in page, proceed to Sign in with single sign-on<br />
<br />
[[File:Chatmo-signin-page.png|frame|none|alt=Sign in page on chat.mozilla.org]]<br />
<br />
* Pick your choice of services to authenticate from<br />
<br />
[[File:Am-screen.png|frame|none|alt=Mozilla IAM sign in page]]<br />
<br />
* Pick your username!<br />
<br />
[[File:Chatmo-pick-username.png|frame|none|alt=Pick your username on chat.mozilla.org]]<br />
<br />
=== Clients ===<br />
<br />
Matrix supports a variety of clients on web, desktop, and mobile. You can readily connect to the web client from https://chat.mozilla.org/. Matrix maintains a list of clients on [https://matrix.org/clients/ their website].<br />
<br />
The Mozilla Matrix server requires Single Sign-On. Clients which currently support Single Sign-On include:<br />
<br />
* Element, the software behind [https://chat.mozilla.org chat.mozilla.org]<br />
** this is also available as a desktop client: [https://element.io/get-started download here]<br />
* [https://play.google.com/store/apps/details?id=im.vector.app Element Android] (also [https://f-droid.org/en/packages/im.vector.alpha/ available on F-Droid])<br />
* [https://apps.apple.com/app/vector/id1083446067 Element iOS]<br />
* weechat, using the [https://github.com/poljar/weechat-matrix/ weechat-matrix protocol script]. Note the [https://github.com/poljar/weechat-matrix/#single-sign-on Single Sign-On instructions].<br />
* [https://github.com/tulir/gomuks gomuks] a terminal client for Matrix<br />
* [https://github.com/quotient-im/Quaternion Quaternion] a Qt5-based client for Windows, Linux, and macOS<br />
<br />
==== Connection parameters ====<br />
<br />
While the default parameters in most clients will work just fine, if you're already part of the Mozilla community or want to connect directly to the Mozilla Matrix instance. To do that, you'll need to change the following settings:<br />
<br />
{|<br />
|-<br />
| '''Homeserver'''<br />
| <nowiki>https://mozilla.modular.im</nowiki><br />
|-<br />
| '''Identity server'''<br />
| <nowiki>https://vector.im</nowiki><br />
|}<br />
<br />
These details will be autofilled for you in most clients if you enter your full username (e.g. @susan:mozilla.org rather than susan) into the username field. In general it is preferable to do that rather than trying to remember what the homeserver URL is.<br />
<br />
=== Joining a room ===<br />
<br />
When connected to the Mozilla Matrix server you can join Mozilla rooms and also rooms on other Matrix servers.<br />
<br />
There are several different ways to join a room:<br />
* You can follow an external link. (For example, see the links to commonly used rooms lower on this page.)<br />
* You can follow links from inside a discussion on Matrix.<br />
* You can receive an invitation from another Matrix member.<br />
* There are also platform specific methods:<br />
** On https://chat.mozilla.org/ you can click Explore in the upper left and search the known rooms to see information about the rooms and then preview or join the rooms. On the left side you can select or enter another Matrix server and search for non-Mozilla rooms.<br />
** Other platforms: TBA<br />
<br />
When you follow a link you you may be given a choice to preview the contents of the room or to join. If the room doesn't allow preview you may be asked if you want to join it without a preview first.<br />
<br />
But it is also easy to leave a room. On https://chat.mozilla.org/ find the room name (or icon) in the room list on the left and click the three vertical dots to the left of the name. There are several options on how you want to read the room. plus the option to leave.<br />
<br />
====Viewing Room Members====<br />
Once you have joined a room you can view the room members by clicking on the person icon in the top right. You may notice (depending on your client) that all members appear "offline" or greyed out, this is intentional as "presence" is not enabled for the Mozilla homeserver.<br />
<br />
See the field "enable_presence_by_hs_url" in the configuration file https://chat.mozilla.org/config.json<br />
<br />
== Commonly used rooms ==<br />
<br />
=== General discussion ===<br />
* [https://chat.mozilla.org/#/room/#general:mozilla.org #general:mozilla.org ] - General discussions about Mozilla<br />
* [https://chat.mozilla.org/#/room/#synchronicity:mozilla.org #synchronicity:mozilla.org] - Sorting out bugs and papercuts in the migration from IRC to Matrix<br />
<br />
=== Software Development ===<br />
* [https://chat.mozilla.org/#/room/#introduction:mozilla.org #introduction:mozilla.org] - Help with basics of developing for Mozilla<br />
* [https://chat.mozilla.org/#/room/#developers:mozilla.org #developers:mozilla.org] - General Firefox and Gecko development discussion<br />
* [https://chat.mozilla.org/#/room/#devtools:mozilla.org #devtools:mozilla.org] - Firefox Developer Tools discussion<br />
* [https://chat.mozilla.org/#/room/#basket:mozilla.org #basket:mozilla.org] - Development of basket.mozilla.org ([https://github.com/mozmeao/basket basket])<br />
* [https://chat.mozilla.org/#/room/#fxa:mozilla.org #fxa:mozilla.org] - Development of Firefox Accounts ([https://github.com/mozilla/fxa fxa])<br />
* [https://chat.mozilla.org/#/room/#pontoon:mozilla.org #pontoon:mozilla.org] - Development of pontoon.mozilla.org ([https://github.com/mozilla/pontoon Pontoon])<br />
* [https://chat.mozilla.org/#/room/#www:mozilla.org #www:mozilla.org] - Development of www.mozilla.org ([https://github.com/mozilla/bedrock bedrock])<br />
* [https://chat.mozilla.org/#/room/#maildev:mozilla.org #maildev:mozilla.org] - Development of Thunderbird ([https://www.thunderbird.net/ thunderbird])<br />
* [https://chat.mozilla.org/#/room/#seamonkey:mozilla.org #seamonkey:mozilla.org] - Development of SeaMonkey ([https://www.seamonkey-project.org/ SeaMonkey])<br />
<br />
=== Specific areas ===<br />
* [https://chat.mozilla.org/#/room/#fx-desktop-community:mozilla.org #fx-desktop-community:mozilla.org] - Discussion about Firefox Desktop<br />
* [https://chat.mozilla.org/#/room/#fx-android-community:mozilla.org #fx-android-community:mozilla.org] - Discussion about Firefox for Android<br />
* [https://chat.mozilla.org/#/room/#l10n-community:mozilla.org #l10n-community:mozilla.org] - Discussion about localization (l10n) of Mozilla applications<br />
* [https://chat.mozilla.org/#/room/#accessibility:mozilla.org #accessibility:mozilla.org] Discussion of the accessibility (a11y) of Mozilla applications and services<br />
* [https://chat.mozilla.org/#/room/#addons:mozilla.org #addons:mozilla.org] Discussion about Firefox add-ons<br />
* [https://chat.mozilla.org/#/room/#nightly:mozilla.org #nightly:mozilla.org] Discussion about Firefox Nightly<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org #SUMO:mozilla.org] Discussion about Mozilla Support<br />
<br />
=== Specific locations ===<br />
* [https://chat.mozilla.org/#/room/#atlanta:mozilla.org #atlanta:mozilla.org] - General chat for the Mozilla community in and around Atlanta, GA, USA<br />
* [https://chat.mozilla.org/#/room/#berlin:mozilla.org #berlin:mozilla.org] - General chat for people in the Berlin office<br />
* [https://chat.mozilla.org/#/room/#canada:mozilla.org #canada:mozilla.org] - General chat for the Canadian Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozfr:mozilla.org #mozfr:mozilla.org] - Communauté francophone de mozfr.org - French speaking community from mozfr.org<br />
* [https://chat.mozilla.org/#/room/#mozilla.de:mozilla.org #mozilla.de:mozilla.org] - Deutschsprachige Mozilla-Community - German-speaking Mozilla community<br />
* [https://chat.mozilla.org/#/room/#Mozilla_NL:mozilla.org #Mozilla_NL:mozilla.org] - Voor Nederlands sprekende medewerkers en vrijwilligers van Mozilla<br />
* [https://chat.mozilla.org/#/room/#mozilla-hispano:mozilla.org #mozilla-hispano:mozilla.org] - Comunidad en español de Mozilla https://www.mozilla-hispano.org/<br />
* [https://chat.mozilla.org/#/room/#mozilla-japan:mozilla.org #mozilla-japan:mozilla.org] - General chat for the Mozilla Japan Community<br />
* [https://chat.mozilla.org/#/room/#mozilla-uk:mozilla.org #mozilla-uk:mozilla.org] - General chat for the Mozilla UK Community<br />
* [https://chat.mozilla.org/#/room/#moztw:mozilla.org #moztw:mozilla.org] - General chat for the Taiwan Community<br />
* [https://chat.mozilla.org/#/room/#toronto:mozilla.org #toronto:mozilla.org] - General chat for people in the Toronto office<br />
* [https://chat.mozilla.org/#/room/#vancouver:mozilla.org #vancouver:mozilla.org] - General chat for people in the Vancouver office<br />
* [https://chat.mozilla.org/#/room/#spain:mozilla.org #spain:mozilla.org] - Comunidad Mozilla en España<br />
* [https://chat.mozilla.org/#/room/#taipei:mozilla.org #taipei:mozilla.org] - General chat for people in the Taipei office<br />
<br />
=== Rooms in other languages ===<br />
<br />
====French====<br />
<br />
* [https://github.com/mozfr/besogne/wiki/Matrix French-speaking community wiki page]<br />
<br />
====Lithuanian====<br />
* [https://chat.mozilla.org/#/room/#l10n-lt:mozilla.org #l10n-lt:mozilla.org] – Lithuanian l10n community<br />
<br />
=== Guidelines for creating a new room ===<br />
How you create a new room depends on your client ([https://element.io/help#rooms Element help]). Any public room on the server should invite the moderator account with the <code>admin</code> role. This will help you administer the room in compliance with the [https://www.mozilla.org/en-US/about/governance/policies/participation/ CPG]. Providing access to the moderator account is a two step process:<br />
# Issue the invitation: <code>/invite @moderator:mozilla.org</code><br />
# After <code>@moderator:mozilla.org</code> joins the room, grant them the admin role.<br />
<br />
A public room is one where anyone can join without an invite. I.e. the "''only people who have been invited''" option has not been enabled.<br />
<br />
While the Moderator account with only "mod" privileges lets us protect channels against individual bad actors, it does not give that account the access needed to change channel-wide access control lists. You need to grant the Moderator "admin" privileges to be able to take advantage of the collective-defense options Matrix provides.<br />
<br />
== Feedback ==<br />
For feedback on Element and Matrix, head to [https://chat.mozilla.org/#synchronicity:mozilla.org #synchronicity:mozilla.org]<br />
<br />
== History ==<br />
* On March 2020, Mozilla moved from [[IRC]] to Matrix.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=File:Element_Explore_button.png&diff=1229235File:Element Explore button.png2020-07-18T14:54:32Z<p>Dannycolin: </p>
<hr />
<div>This image shows where the Explore button of Element is.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2020-07-15&diff=1229112Support/Weekly Meetings/Agenda 2020-07-152020-07-15T14:06:07Z<p>Dannycolin: Add news about SUMO Live Helper</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://mzl.la/sumo-2020-07-15 AirMozilla]<br />
* [https://www.youtube.com/watch?v=_bNdqyyoR8w YouTube]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]<br />
* [https://support.mozilla.org/en-US/user/gguizzardi Giulia]<br />
*<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Paul Yamama for their feedback for the new onboarding design. <br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# [https://support.mozilla.org/en-US/user/fabio9 Fabio] for asking lots of questions<br />
# <br />
#<br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# New version of [https://addons.mozilla.org/en-US/firefox/addon/sumo-live-helper-/ SUMO Live Helper] with the notable changes:<br />
## Add ability to track unanswered questions from multiple languages at the same time<br />
## Add Firefox Preview to the product list<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
# [https://support.mozilla.org/en-US/forums/contributors/714326?last=79101 The new onboarding design] overview by Jessica Cook<br />
# We're currently looking for mentors for the Social Support Bootcamp. Please sign up [https://docs.google.com/forms/d/e/1FAIpQLScHepRt4mys5Zh0VOktsofvCP9fxgG1Fm43xGKLFas5N96R1g/viewform here] if you're interested. <br />
<br />
==== PRODUCT UPDATES ====<br />
# Mozilla VPN<br />
# <br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# Reminder about the Forum Rules and Guidelines<br />
<br />
==== SOCIAL SUPPORT ====<br />
# If you have experience in helping users with #fxhelp or you have access to Conversocial (it doesn't have to be both), please sign up to be a mentor for the [https://support.mozilla.org/en-US/forums/contributors/714326?last=79101 Social Support Bootcamp].<br />
#<br />
<br />
==== RESPOND TOOL ====<br />
# <br />
#<br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
# <br />
<br />
==== FUN ZONE - JOKES, ETC. ====</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=WeeklyUpdates/2020-03-09&diff=1224815WeeklyUpdates/2020-03-092020-03-09T04:05:44Z<p>Dannycolin: Replace IRC with Matrix info</p>
<hr />
<div><br />
{{WeeklyUpdateNav}}<br />
* Every Monday @ 11:00am Pacific Time (19:00 UTC) <br />
* Watch anonymously at https://air.mozilla.org.<br />
* join #project-call on [[Matrix]] or Slack for backchannel discussion<br />
* If you plan on presenting, please join the Zoom video chat 20 minutes prior to the start of the meeting and announce to the A/V Technicians that you will be speaking so that they can confirm your Audio and Video.<br />
* '''Presenters only:''' Zoom Meeting ID: 828 817 988 [https://mozilla.zoom.us/j/828817988 https://mozilla.zoom.us/j/828817988.] Do '''not''' use this room if you're not planning to speak. <br />
* One-tap mobile<br />
** +16465588656,,828817988# US (New York)<br />
** +17207072699,,828817988# US<br />
* Dial-in by your location<br />
** +1 646 558 8656 US (New York)<br />
** +1 720 707 2699 US<br />
** 877 853 5257 US Toll-free<br />
** +61 2 8015 2088 Australia<br />
** +61 8 7150 1149 Australia<br />
** 1800 893 423 Australia Toll-free<br />
** +1 647 558 0588 Canada<br />
** +33 1 8288 0188 France<br />
** +33 7 5678 4048 France<br />
** 0 805 082 588 France Toll-free<br />
** +49 30 5679 5800 Germany<br />
** +49 69 8088 3899 Germany<br />
** +49 30 3080 6188 Germany<br />
** 800 724 3138 Germany Toll-free<br />
** +852 5808 6088 Hong Kong, China<br />
** +44 203 695 0088 United Kingdom<br />
** +44 203 966 3809 United Kingdom<br />
** +44 203 051 2874 United Kingdom<br />
** 0 800 031 5717 United Kingdom Toll-free<br />
<br />
__TOC__<br />
<br />
= Weekly Project Status Meeting Agenda =<br />
<br />
Items in this section will be shared during the live status meeting.<br />
<br />
== Friends of Mozilla [[Image:Tree.gif|Friends of Mozilla]] ==<br />
<br />
== Upcoming Events ==<br />
<br />
=== This Week ===<br />
<br />
=== Monday, {{#time:d F|{{SUBPAGENAME}}}} ===<br />
<br />
=== Tuesday, {{#time:d F|{{SUBPAGENAME}} +1 day}} ===<br />
<br />
=== Wednesday, {{#time:d F|{{SUBPAGENAME}} +2 days}} ===<br />
<br />
=== Thursday, {{#time:d F|{{SUBPAGENAME}} +3 days}} ===<br />
<br />
=== Friday, {{#time:d F|{{SUBPAGENAME}} +4 days}} ===<br />
<br />
=== Saturday, {{#time:d F|{{SUBPAGENAME}} +5 days}} ===<br />
<br />
=== Sunday, {{#time:d F|{{SUBPAGENAME}} +6 days}} ===<br />
<br />
=== Next Week ===<br />
<br />
=== Later Events and Available Tickets ===<br />
<br />
'''Mozilla DevRel Complimentary Tickets'''<br />
<br />
Our DevRel Sponsorship team sometimes receives complimentary tickets to share with Mozillians interested in attending the following events. Please fill out this form [https://airtable.com/shrRFuIEm7j2a0Gtu Ticket RequestForm ]. <br />
If you have questions, reach out to the DevSponsorship Team at devsponsorship@mozilla.com for more details. <br />
<br />
''' Mozilla Sponsored Developer Events'''<br />
<br />
Current list of Mozilla sponsored developer events (with their start dates) around the globe (DevRel Events team will update):<br />
<br />
== Speakers ==<br />
<br />
The limit is '''3 minutes per topic'''. It's like a lightning talk, but don't feel that you have to have slides in order to make a presentation. If you plan on showing a video, you need to contact the Air Mozilla team before the day of the meeting or you will be deferred to the next week. The meeting is streamed in a 4:3 format in order to allow for split screen. If your slides are 16:9 "widescreen" format, please indicate in the "Sharing" column below.<br />
<br />
{| class="fullwidth-table wikitable"<br />
|-<br />
! [https://mozillians.org/u/USERNAME Presenter]<br />
! Title<br />
! Topic<br />
! Location<br />
! Sharing<br />
! Media<br />
! More Details<br />
|-<br />
| Who Are You?<br />
| What Do You Do?<br />
| What are you going to talk about?<br />
| Where are you presenting from? (Moz Space, your house, space)<br />
| Will you be sharing your screen? (yes/no, 4:3 or 16:9)<br />
| Links to slides or images you want displayed on screen<br />
| Link to where audience can find out more information<br />
|-<br />
|}<br />
<br />
= Welcome! =<br />
<br />
Let's say hello to some new Mozillians! If you are not able to join the meeting live, you can add a link to a short video introducing yourself.<br />
<br />
{| class="fullwidth-table wikitable"<br />
|-<br />
! ''Who is being introduced?''<br />
! ''Who are you? (the introducer)''<br />
! ''Where are you doing the introduction?''<br />
! ''Where are they from?''<br />
! ''How will they be part of Mozilla?''<br />
|-<br />
<!-- Insert new rows here --><br />
|-<br />
| Their Name<br />
| Your Name<br />
| Intro location<br />
| Their Location<br />
| Their Role<br />
|-<br />
|}<br />
<br />
<br />
[[Category:Weekly Updates]]<br />
[[Category:Meeting Notes]]</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=User:Dannycolin&diff=1224343User:Dannycolin2020-02-28T12:58:07Z<p>Dannycolin: Fix typo</p>
<hr />
<div>Hi, My name is [https://community.mozilla.org/people/dannycolin/ Danny Colin]. I'm a SUMO contributor and also one of the developer behind the [https://addons.mozilla.org/en-US/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=User:Dannycolin&diff=1224342User:Dannycolin2020-02-28T12:57:32Z<p>Dannycolin: Update profile info</p>
<hr />
<div>Hi, My name is [https://community.mozilla.org/people/dannycolin/ Danny Colin] and I'm a SUMO contributor and also one of the developer behind the [https://addons.mozilla.org/en-US/firefox/addon/sumo-live-helper-/ SUMO Live Helper] addon.</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Matrix/Userstyles&diff=1224314Matrix/Userstyles2020-02-27T19:17:10Z<p>Dannycolin: Init: Add two userstyles</p>
<hr />
<div>'''Work in Progress'''<br />
<br />
== Matrix Userstyles ==<br />
<br />
This page contains a list of userstyles for [https://riot.im/ Riot Web] created by mozillians.<br />
<br />
{| class="wikitable"<br />
|-<br />
! Userstyle Name !! Description !! Link<br />
|-<br />
| Riot Compact Sidebar || A userstyle that let you see more rooms and users in the sidebars || [https://gist.github.com/dannycolin/71cd8c657e205e0a232529ff9e581804 GitHub]<br />
|-<br />
| Riot Photon || A Riot Web theme based on [https://design.firefox.com/photon/ Mozilla's Photon Design System] || [https://github.com/Photonize/riot-photon GitHub]<br />
|}</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2020-02-26&diff=1224247Support/Weekly Meetings/Agenda 2020-02-262020-02-26T14:32:09Z<p>Dannycolin: /* FUN ZONE - JOKES, ETC. */ remove FF version</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=svyaINYaEmI Watch the meeting live via YouTube]<br />
* [https://mzl.la/sumo-2020-02-26 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
* [https://t.me/mozsumo @mozsumo] - Telegram channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Giulia<br />
* Ruben<br />
* Luna <br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Thank you for everyone involved in Firefox 73<br />
# ...and for being there for our users and other contributors!<br />
#<br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# <br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# Ruben's introduction on [https://youtu.be/YYGKHkLhKkk?t=169 Matrix chat for SUMO]<br />
# Toronto session with Context partner is now closed, a [https://docs.google.com/presentation/d/1l3nsC_Gv96naA1wQH_VeM18013Iwyjb3OPWCSm1fIQg/edit?usp=sharing short summary] of what happened and next steps!<br />
# We are closing today Firefox 73 SUMO Sprint. Thank you everyone!<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# <br />
<br />
==== PLATFORM UPDATES ====<br />
# Read Madalina blog post regarding the [https://blog.mozilla.org/sumo/2020/02/19/whats-happening-on-the-sumo-platform-sprint-updates/ Platform Team timeline]!<br />
# Madalina posted a forum thread on [https://support.mozilla.org/en-US/forums/contributors/713942?last=77683 Account Transition]<br />
<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
# <br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
#<br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
<br />
* Brace Yourself! Megabar complaints are coming. [https://imgur.com/a/aFl4QWi GIF (by cilias)]</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2020-02-26&diff=1224246Support/Weekly Meetings/Agenda 2020-02-262020-02-26T14:11:17Z<p>Dannycolin: /* FUN ZONE - JOKES, ETC. */ Brace Yourself! Megabar complaints are coming.</p>
<hr />
<div>== Meeting Details (scroll down for the agenda) ==<br />
(meeting duration approx. 30 minutes) starting at:<br />
17:00 UTC<br />
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]<br />
<br />
==Call Details==<br />
*California: 1-650-903-0800, pin 2 then 8437 then #<br />
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #<br />
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #<br />
<br />
==Participate==<br />
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])<br />
* [https://www.youtube.com/watch?v=svyaINYaEmI Watch the meeting live via YouTube]<br />
* [https://mzl.la/sumo-2020-02-26 AirMozilla]<br />
<br />
===Read more===<br />
* [http://blog.mozilla.org/sumo Support blog]<br />
<br />
===Live chat===<br />
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel<br />
* [https://t.me/mozsumo @mozsumo] - Telegram channel<br />
<br />
== Please note that the agenda should not be edited starting 2 hours prior to the event - thanks! ==<br />
-----------------------------------------------------------------------------------------------------------------------------<br />
<br />
== PARTICIPANTS ==<br />
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)<br />
* Kiki<br />
* Giulia<br />
* Ruben<br />
* Luna <br />
<br />
== AGENDA ==<br />
<br />
===CONTRIBUTORS OF THE WEEK===<br />
(Please link to their profile and add a reason for nomination)<br />
# Thank you for everyone involved in Firefox 73<br />
# ...and for being there for our users and other contributors!<br />
#<br />
<br />
===NEW CONTRIBUTORS FOR THE WEEK===<br />
# <br />
<br />
=== COMMUNITY ROUNDTABLE ===<br />
Please add your agenda items here if you are a contributor or community member<br />
# <br />
# <br />
# <br />
<br />
=== COOL COMMUNITY NEWS OF THE WEEK ===<br />
# Ruben's introduction on [https://youtu.be/YYGKHkLhKkk?t=169 Matrix chat for SUMO]<br />
# Toronto session with Context partner is now closed, a [https://docs.google.com/presentation/d/1l3nsC_Gv96naA1wQH_VeM18013Iwyjb3OPWCSm1fIQg/edit?usp=sharing short summary] of what happened and next steps!<br />
# We are closing today Firefox 73 SUMO Sprint. Thank you everyone!<br />
<br />
=== UPDATES AND ANNOUNCEMENTS ===<br />
==== PRODUCT UPDATES ====<br />
# <br />
<br />
==== PLATFORM UPDATES ====<br />
# Read Madalina blog post regarding the [https://blog.mozilla.org/sumo/2020/02/19/whats-happening-on-the-sumo-platform-sprint-updates/ Platform Team timeline]!<br />
# Madalina posted a forum thread on [https://support.mozilla.org/en-US/forums/contributors/713942?last=77683 Account Transition]<br />
<br />
<br />
==== KNOWLEDGE BASE AND LOCALIZATION====<br />
# <br />
<br />
==== SUPPORT FORUM ====<br />
# <br />
#<br />
#<br />
<br />
==== SOCIAL SUPPORT ====<br />
# <br />
# <br />
# <br />
<br />
==== DECISIONS AND ACTION ITEMS ====<br />
#<br />
<br />
==== FUN ZONE - JOKES, ETC. ====<br />
<br />
* Brace Yourself! Megabar complaints are coming. (FF 74) [https://imgur.com/a/aFl4QWi GIF (by cilias)]</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support&diff=1224134Support2020-02-23T01:24:08Z<p>Dannycolin: /* Where you can find us */ Replace IRC info with Matrix one</p>
<hr />
<div>= Support =<br />
<br />
[[File:Sumo logo help small.png|framed|http://mzl.la/help]]<br />
== Who are we ==<br />
SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.<br />
<br />
You can find [https://support.mozilla.org/kb/meet-team a detailed list and contact info for our staff members].<br />
<br />
== Overview ==<br />
With over 30 million visits a month, we help users around the world by providing tips and answering questions in the form of knowledge base articles, question and answer forums, and social media support.<br />
<br />
With content in multiple languages, SUMO has global reach. Almost 60% of our visitors seek answers in languages other than English.<br />
<br />
SUMO has one of the largest contributor bases at Mozilla, with over 100 core contributors and many members joining each week.<br />
<br />
For more detailed information about SUMO, see this [https://docs.google.com/presentation/d/1IIT0fD8FKVpw7zUVb7uBp2iRcs3uNJH2wJnHkzYSX4Y/edit?usp=sharing presentation] (from 2015).<br />
<br />
===What's New===<br />
<br />
[https://blog.mozilla.org/sumo/ SUMO community blog]<br />
Get the latest scoop on what's going on with SUMO - including special posts by our contributors!<br />
<br />
== Contribution areas ==<br />
<br />
* [https://support.mozilla.org/kb/write-articles-knowledge-base Write Help Articles for the Knowledge Base] - The KB is the main point of contact for our users that receives 30+ million views a month. Base articles are created in English.<br />
* [https://support.mozilla.org/kb/answering-questions-support-forum Answer Questions in the Support Forum] - The forums are our User to User help channel manned by our amazing contributors. Users add 150-200 questions a day.<br />
* [https://support.mozilla.org/kb/translating-an-article Translate Articles to your languages] - Our articles are localized into numerous different languages. Nearly 60% of our visitors read the site in languages other than English.<br />
* Help users in Social Channels<br />
** [[Support/Social|Social Media Support]] - Social media helps Firefox better understand its users. There are about 14,000 questions/comments on Firefox social media platforms every month. More often than not, when people experience issues with Firefox, they tend to share them on Twitter and Facebook before submitting bugs or seeking out solutions from SUMO. We're here to help, share our knowledge and build relationships that will empower our users to get the most out of their Firefox. (We used to do this with the Army of Awesome, we now use a 3rd party social support solution).<br />
<br />
== Development: Bugs and Feature Requests ==<br />
<br />
* For over five years, we used our own open source platform ([https://github.com/mozilla/kitsune/ Kitsune]) for support.<br />
* In February 2017 we switched from Kitsune to the [https://www.lithium.com/ Lithium software as a service support platform]. The Kitsune to Lithium transition [https://blog.mozilla.org/sumo/2016/08/04/whats-up-with-sumo-4th-august/ was announced in August 2016].<br />
* In April 2017, we temporarily rolled back to Kitsune in order to fix bugs around Firefox in-product url redirects, L10n, and showfor.<br />
* In June 2017 we decided to stay with Kitsune (i.e. Lithium will not be our SUMO platform) and are currently trying to find developer resources to keep Kitsune working and improving Kitsune going forward in the short term as well as considering Kitsune replacements in the long term.<br />
* The following is a summary of how SUMO uses bugzilla. Full details at [https://docs.google.com/document/d/1BsD3TVfs8xFmnCkSkFSiY85YZz2VCexjWeEDDmDPDMs/edit SUMO Bug triage Google Doc]. If you have a '''bugs''' or '''feature requests''' please:<br />
** If you are comfortable with Bugzilla - file a bug or feature request (product: "support.mozilla.org") OR<br />
** If you are NOT comfortable with Bugzilla or unsure in any way, [https://support.mozilla.org/forums/contributors please add a thread to the Contributor Forum] about your bug or feature request.<br />
** If you need something urgently, please contact or needinfo [https://mozillians.org/en-US/u/Madasan/ Madalina Ana] (based in Berlin) or [https://mozillians.org/en-US/u/rolandtanglao/ Roland Tanglao] (based in Vancouver, Canada).<br />
** Please don't send us private messages or emails about bugs or feature requests. It is counterproductive and does not help in timely resolution of incoming requests.<br />
<br />
== Project Management ==<br />
As the rest of the Marketing org, SUMO uses the 2 and a half week sprint model. You can follow a summary of how this works in SUMO here: [[Support/SUMO_Project_management]].<br />
== SUMO Release checklists ==<br />
=== Desktop ===<br />
* [[Sumo/Desktop_Release_Checklist|Desktop Release Template]]<br />
* [[SUMO/Desktop_Release_Checklist/Firefox_55_Desktop_Release_Checklist|Firefox 55 Desktop Checklist]]<br />
=== Firefox for Android aka Fennec ===<br />
* [[Sumo/Fennec_Release_Checklist|Firefox for Android Release Template]]<br />
* [[SUMO/Fennec_Release_Checklist/Fennec_55_Release_Checklist|Firefox 55 for Android Checklist]]<br />
<br />
== Meeting schedule ==<br />
* Wednesdays [http://www.thetimezoneconverter.com/?t=17:00&tz=UTC& 17:00 UTC] [[Support/Weekly_Meetings| Weekly SUMO Community Meetings]]<br />
* Thursdays 09:00 PST (new as of 6/30/2016) [https://wiki.mozilla.org/Support/New_Platform_Meetings SUMO Platform Meetings]<br />
<br />
== Where you can find us ==<br />
If you have a specific question about supporting users or want to learn more about how to help support Firefox users, you are strongly encouraged to reach out to SUMO volunteers and staff. We have two channels for this: <br />
* If you have a quick question or want to discuss with other SUMO volunteers, you can join us on [https://chat.mozilla.org our official Matrix server]. This is for live discussion but not for decisions since it is time zone challenged :-). If you are new to Matrix, [[Matrix | read our guide]].<br />
* All other discussion and questions about helping to support users, should be posted to the [https://support.mozilla.org/en-US/forums SUMO contributor forum]. This is where longer form discussion takes place and decisions are documented.<br />
<br />
==We don't have phone support and avoid Tech Support scams==<br />
Mozilla Support scales support through community translated help articles, online forums and community sites and twitter support. With a small team and a huge community, phone support can not be offered. Please be careful if you are ever offered phone support for any Mozilla products [https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams Read more on how to avoid Mozilla Tech Support Scams.] <br />
<br />
===Other places of Contact===<br />
* [[Support/Weekly_Meetings|Weekly Meetings]] <br />
* [http://support.mozilla.com/en-US/forums/contributors Contributors forum]<br />
* IRC channel: #sumo<br />
* Telegram channel for [https://t.me/mozsumo SUMO] and [https://t.me/respond Respond]<br />
*For NDA contributors the Slack Channel is #sumo2<br />
* [[Support/SUMO_event_kit|SUMO Event Kit]]<br />
* [[Support/SUMO_day|SUMO Day]]<br />
* [[Support/Social|Social support]]<br />
* [https://air.mozilla.org/channels/sumo-support/ SuMo General Channel] <br />
* [https://air.mozilla.org/channels/sumo-meetings-channel/ SuMo Meeting channel on Air Mozilla] - Only Mozillians and staff can access this<br />
<br />
For the complete communication channels list, see [https://wiki.mozilla.org/Support/channels this page].<br />
<br />
== Obsolete docs ==<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! CLICK [show] ON THE SIDE TO VIEW ARCHIVED PAGES, LINKS, AND FILES ====><br />
|-<br />
|<br />
=== Firefox ===<br />
Want to get help with Firefox?<br />
<br />
Check out:<br />
* Support resources: http://support.mozilla.org/<br />
* Support chat: <br />
** irc://irc.mozilla.org/firefox or<br />
** [https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox web chat via Mibbit]<br />
** [https://kiwiirc.com/client/irc.mozilla.org/firefox web chat via KiwiIRC]<br />
<br />
=== Contributing to Mozilla support ===<br />
Want to help with Mozilla support (AKA Support Mozilla (SuMo))? <br />
<br />
Check out these resources and join in.<br />
=== [http://support.mozilla.com/contribute Getting started contributing to SUMO] ===<br />
<br />
<br />
==== Need help in figuring out what to do? ====<br />
<br />
[https://support.mozilla.org/forums/buddies/710681 If you are stuck, don't know what to do, and need some friendly guidance, '''please click here''' and read this]!<br />
<br />
=== Old development stuff: ===<br />
<br />
* Mailing list/forum: [http://www.mozilla.org/about/forums/#dev-sumo dev-sumo@lists.mozilla.org] (moderated)<br />
* IRC channel: #sumodev<br />
* Ongoing [https://wiki.mozilla.org/Bugmasters/Bug_days/SUMO Bug triage]. You don't have to be a developer to help the developers with this task!<br />
* [[Webdev/GetInvolved/support.mozilla.org|Get Involved]] - includes mentored bugs for new contributors<br />
* [https://kitsune.readthedocs.org/ Kitsune documentation] - includes Kitsune setup guide<br />
<br />
Old Stuff<br />
<br />
* [[/Developer Tips|Tips and tricks for developers]]<br />
* [[Support:Sumodev|Contributing to the Code - SUMOdev]]<br />
* [[/Kitsune|Kitsune, the support webapp]] <br />
* [[Support/Notifications|Notification system, take two]]<br />
<br />
* [[Support/Buddies|Buddies]]<br />
* [[Support:Overview|Overview]]<br />
* [[Support/Mobile|Mobile Support]]<br />
* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]<br />
* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)<br />
* [[Support:Style_Guide|Manual of Style]](moved to support site)<br />
* [[Support:Getting_Started|Contributor Home Page]](moved to support site)<br />
* [[Support:How_to_Create_Screenshots|How to create screenshots]]<br />
* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]<br />
* [[Support/mz_credits|Pages in need of MozillaZine credit]]<br />
* [[Support:PRD|Product Requirements]]<br />
* [[Support:Future forum ideas|Future Forum Ideas]]<br />
* [[Support:IncreasingContributions|Increasing Contributions]]<br />
* [[Support:CurrentProjects|Current Projects]]<br />
* [[Support/In-product|In-product help tracking]]<br />
* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]<br />
* [[Support/l10n]]<br />
* [[Support:Search_Implementation|Search Implementation Plan]]<br />
* [[Support:Search_Requirements|Search requirements]]<br />
* [[Support/VideoContest|Video Contest]]<br />
* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]<br />
* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]<br />
* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]<br />
* [[Support/IRC-meetings|Monthly IRC meetings]] <br />
* [[Support/KB/Meetings|Weekly KB meetings]] <br />
* [[Support/Mobile/Weekly Mobile Meetings|Weekly Mobile meetings]]<br />
<br />
|-<br />
|}</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Support&diff=1223837Support2020-02-15T00:50:58Z<p>Dannycolin: Update community meeting time to match Support/Weekly Meetings info</p>
<hr />
<div>= Support =<br />
<br />
[[File:Sumo logo help small.png|framed|http://mzl.la/help]]<br />
== Who are we ==<br />
SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.<br />
<br />
You can find [https://support.mozilla.org/kb/meet-team a detailed list and contact info for our staff members].<br />
<br />
== Overview ==<br />
With over 30 million visits a month, we help users around the world by providing tips and answering questions in the form of knowledge base articles, question and answer forums, and social media support.<br />
<br />
With content in multiple languages, SUMO has global reach. Almost 60% of our visitors seek answers in languages other than English.<br />
<br />
SUMO has one of the largest contributor bases at Mozilla, with over 100 core contributors and many members joining each week.<br />
<br />
For more detailed information about SUMO, see this [https://docs.google.com/presentation/d/1IIT0fD8FKVpw7zUVb7uBp2iRcs3uNJH2wJnHkzYSX4Y/edit?usp=sharing presentation] (from 2015).<br />
<br />
===What's New===<br />
<br />
[https://blog.mozilla.org/sumo/ SUMO community blog]<br />
Get the latest scoop on what's going on with SUMO - including special posts by our contributors!<br />
<br />
== Contribution areas ==<br />
<br />
* [https://support.mozilla.org/kb/write-articles-knowledge-base Write Help Articles for the Knowledge Base] - The KB is the main point of contact for our users that receives 30+ million views a month. Base articles are created in English.<br />
* [https://support.mozilla.org/kb/answering-questions-support-forum Answer Questions in the Support Forum] - The forums are our User to User help channel manned by our amazing contributors. Users add 150-200 questions a day.<br />
* [https://support.mozilla.org/kb/translating-an-article Translate Articles to your languages] - Our articles are localized into numerous different languages. Nearly 60% of our visitors read the site in languages other than English.<br />
* Help users in Social Channels<br />
** [[Support/Social|Social Media Support]] - Social media helps Firefox better understand its users. There are about 14,000 questions/comments on Firefox social media platforms every month. More often than not, when people experience issues with Firefox, they tend to share them on Twitter and Facebook before submitting bugs or seeking out solutions from SUMO. We're here to help, share our knowledge and build relationships that will empower our users to get the most out of their Firefox. (We used to do this with the Army of Awesome, we now use a 3rd party social support solution).<br />
<br />
== Development: Bugs and Feature Requests ==<br />
<br />
* For over five years, we used our own open source platform ([https://github.com/mozilla/kitsune/ Kitsune]) for support.<br />
* In February 2017 we switched from Kitsune to the [https://www.lithium.com/ Lithium software as a service support platform]. The Kitsune to Lithium transition [https://blog.mozilla.org/sumo/2016/08/04/whats-up-with-sumo-4th-august/ was announced in August 2016].<br />
* In April 2017, we temporarily rolled back to Kitsune in order to fix bugs around Firefox in-product url redirects, L10n, and showfor.<br />
* In June 2017 we decided to stay with Kitsune (i.e. Lithium will not be our SUMO platform) and are currently trying to find developer resources to keep Kitsune working and improving Kitsune going forward in the short term as well as considering Kitsune replacements in the long term.<br />
* The following is a summary of how SUMO uses bugzilla. Full details at [https://docs.google.com/document/d/1BsD3TVfs8xFmnCkSkFSiY85YZz2VCexjWeEDDmDPDMs/edit SUMO Bug triage Google Doc]. If you have a '''bugs''' or '''feature requests''' please:<br />
** If you are comfortable with Bugzilla - file a bug or feature request (product: "support.mozilla.org") OR<br />
** If you are NOT comfortable with Bugzilla or unsure in any way, [https://support.mozilla.org/forums/contributors please add a thread to the Contributor Forum] about your bug or feature request.<br />
** If you need something urgently, please contact or needinfo [https://mozillians.org/en-US/u/Madasan/ Madalina Ana] (based in Berlin) or [https://mozillians.org/en-US/u/rolandtanglao/ Roland Tanglao] (based in Vancouver, Canada).<br />
** Please don't send us private messages or emails about bugs or feature requests. It is counterproductive and does not help in timely resolution of incoming requests.<br />
<br />
== Project Management ==<br />
As the rest of the Marketing org, SUMO uses the 2 and a half week sprint model. You can follow a summary of how this works in SUMO here: [[Support/SUMO_Project_management]].<br />
== SUMO Release checklists ==<br />
=== Desktop ===<br />
* [[Sumo/Desktop_Release_Checklist|Desktop Release Template]]<br />
* [[SUMO/Desktop_Release_Checklist/Firefox_55_Desktop_Release_Checklist|Firefox 55 Desktop Checklist]]<br />
=== Firefox for Android aka Fennec ===<br />
* [[Sumo/Fennec_Release_Checklist|Firefox for Android Release Template]]<br />
* [[SUMO/Fennec_Release_Checklist/Fennec_55_Release_Checklist|Firefox 55 for Android Checklist]]<br />
<br />
== Meeting schedule ==<br />
* Wednesdays [http://www.thetimezoneconverter.com/?t=17:00&tz=UTC& 17:00 UTC] [[Support/Weekly_Meetings| Weekly SUMO Community Meetings]]<br />
* Thursdays 09:00 PST (new as of 6/30/2016) [https://wiki.mozilla.org/Support/New_Platform_Meetings SUMO Platform Meetings]<br />
<br />
== Where you can find us ==<br />
If you have a specific question about supporting users or want to learn more about how to help support Firefox users, you are strongly encouraged to reach out to SUMO volunteers and staff. We have two channels for this: <br />
* If you have a quick question, you can find us on IRC at irc.mozilla.org in [https://kiwiirc.com/client/irc.mozilla.org/sumo #sumo]. This is for live discussion but not for decisions since it is time zone challenged :-) and not everybody uses IRC.<br />
* All other discussion and questions about helping to support users, should be posted to the [https://support.mozilla.org/en-US/forums SUMO contributor forum]. This is where longer form discussion takes place and decisions are documented.<br />
<br />
==We don't have phone support and avoid Tech Support scams==<br />
Mozilla Support scales support through community translated help articles, online forums and community sites and twitter support. With a small team and a huge community, phone support can not be offered. Please be careful if you are ever offered phone support for any Mozilla products [https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams Read more on how to avoid Mozilla Tech Support Scams.] <br />
<br />
===Other places of Contact===<br />
* [[Support/Weekly_Meetings|Weekly Meetings]] <br />
* [http://support.mozilla.com/en-US/forums/contributors Contributors forum]<br />
* IRC channel: #sumo<br />
* Telegram channel for [https://t.me/mozsumo SUMO] and [https://t.me/respond Respond]<br />
*For NDA contributors the Slack Channel is #sumo2<br />
* [[Support/SUMO_event_kit|SUMO Event Kit]]<br />
* [[Support/SUMO_day|SUMO Day]]<br />
* [[Support/Social|Social support]]<br />
* [https://air.mozilla.org/channels/sumo-support/ SuMo General Channel] <br />
* [https://air.mozilla.org/channels/sumo-meetings-channel/ SuMo Meeting channel on Air Mozilla] - Only Mozillians and staff can access this<br />
<br />
For the complete communication channels list, see [https://wiki.mozilla.org/Support/channels this page].<br />
<br />
== Obsolete docs ==<br />
{| class="wikitable collapsible collapsed" style="width: 100%"<br />
! CLICK [show] ON THE SIDE TO VIEW ARCHIVED PAGES, LINKS, AND FILES ====><br />
|-<br />
|<br />
=== Firefox ===<br />
Want to get help with Firefox?<br />
<br />
Check out:<br />
* Support resources: http://support.mozilla.org/<br />
* Support chat: <br />
** irc://irc.mozilla.org/firefox or<br />
** [https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox web chat via Mibbit]<br />
** [https://kiwiirc.com/client/irc.mozilla.org/firefox web chat via KiwiIRC]<br />
<br />
=== Contributing to Mozilla support ===<br />
Want to help with Mozilla support (AKA Support Mozilla (SuMo))? <br />
<br />
Check out these resources and join in.<br />
=== [http://support.mozilla.com/contribute Getting started contributing to SUMO] ===<br />
<br />
<br />
==== Need help in figuring out what to do? ====<br />
<br />
[https://support.mozilla.org/forums/buddies/710681 If you are stuck, don't know what to do, and need some friendly guidance, '''please click here''' and read this]!<br />
<br />
=== Old development stuff: ===<br />
<br />
* Mailing list/forum: [http://www.mozilla.org/about/forums/#dev-sumo dev-sumo@lists.mozilla.org] (moderated)<br />
* IRC channel: #sumodev<br />
* Ongoing [https://wiki.mozilla.org/Bugmasters/Bug_days/SUMO Bug triage]. You don't have to be a developer to help the developers with this task!<br />
* [[Webdev/GetInvolved/support.mozilla.org|Get Involved]] - includes mentored bugs for new contributors<br />
* [https://kitsune.readthedocs.org/ Kitsune documentation] - includes Kitsune setup guide<br />
<br />
Old Stuff<br />
<br />
* [[/Developer Tips|Tips and tricks for developers]]<br />
* [[Support:Sumodev|Contributing to the Code - SUMOdev]]<br />
* [[/Kitsune|Kitsune, the support webapp]] <br />
* [[Support/Notifications|Notification system, take two]]<br />
<br />
* [[Support/Buddies|Buddies]]<br />
* [[Support:Overview|Overview]]<br />
* [[Support/Mobile|Mobile Support]]<br />
* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]<br />
* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)<br />
* [[Support:Style_Guide|Manual of Style]](moved to support site)<br />
* [[Support:Getting_Started|Contributor Home Page]](moved to support site)<br />
* [[Support:How_to_Create_Screenshots|How to create screenshots]]<br />
* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]<br />
* [[Support/mz_credits|Pages in need of MozillaZine credit]]<br />
* [[Support:PRD|Product Requirements]]<br />
* [[Support:Future forum ideas|Future Forum Ideas]]<br />
* [[Support:IncreasingContributions|Increasing Contributions]]<br />
* [[Support:CurrentProjects|Current Projects]]<br />
* [[Support/In-product|In-product help tracking]]<br />
* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]<br />
* [[Support/l10n]]<br />
* [[Support:Search_Implementation|Search Implementation Plan]]<br />
* [[Support:Search_Requirements|Search requirements]]<br />
* [[Support/VideoContest|Video Contest]]<br />
* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]<br />
* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]<br />
* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]<br />
* [[Support/IRC-meetings|Monthly IRC meetings]] <br />
* [[Support/KB/Meetings|Weekly KB meetings]] <br />
* [[Support/Mobile/Weekly Mobile Meetings|Weekly Mobile meetings]]<br />
<br />
|-<br />
|}</div>Dannycolinhttps://wiki.mozilla.org/index.php?title=Matrix&diff=1223675Matrix2020-02-12T17:11:42Z<p>Dannycolin: Add SUMO to the rooms list</p>
<hr />
<div>== Getting Started ==<br />
=== What is Matrix ===<br />
[https://matrix.org/ Matrix] is an open standard and lightweight protocol for decentralized, real-time communications. Mozilla is officially switching to Matrix, replacing [[IRC]] for public discussions.<br />
<br />
Mozilla's Matrix server is configured to use [[IAM/Frequently_asked_questions|Mozilla IAM]] for user management. Mozilla IAM supports the following accounts:<br />
<br />
* Mozilla LDAP<br />
* [https://www.mozilla.org/firefox/accounts/ Firefox Accounts]<br />
* [https://github.com/ Github]<br />
* [https://myaccount.google.com/ Google]<br />
<br />
=== Community Participation Guidelines ===<br />
The heart of Mozilla is people. We put people first and do our best to recognize, appreciate and respect the diversity of our global contributors. The Mozilla Project welcomes contributions from everyone who shares our goals and wants to contribute in a healthy and constructive manner within our community<br />
<br />
Despite our very best efforts, occasionally people do experience behaviors on Matrix that are not inline with our [https://www.mozilla.org/en-US/about/governance/policies/participation/ Community Participation Guidelines]. If happens to you, please reach out to the room moderator or use our [https://events.mozilla.org/communityparticipationhotline reporting hotline].<br />
<br />
=== Connect to Matrix ===<br />
<br />
==== Register a username ====<br />
The quickest way to register a username on Mozilla Matrix is through the web interface.<br />
<br />
* Open https://chat.mozilla.org/<br />
* Review the CPG and privacy notices and press the Sign In button<br />
[[File:Chatmo-welcome-screen.png|frame|none|alt=Welcome screen on chat.mozilla.org]]<br />
* On the sign in page, proceed to Sign in with single sign-on<br />
[[File:Chatmo-signin-page.png|frame|none|alt=Sign in page on chat.mozilla.org]]<br />
* Pick your choice of services to authenticate from<br />
[[File:Am-screen.png|frame|none|alt=Mozilla IAM sign in page]]<br />
* Pick your username!<br />
[[File:Chatmo-pick-username.png|frame|none|alt=Pick your username on chat.mozilla.org]]<br />
<br />
==== Clients ====<br />
Matrix supports a variety of clients on web, desktop, and mobile. You can readily connect to the web client from https://chat.mozilla.org/. Matrix maintains a list of clients on [https://matrix.org/clients/ their website].<br />
<br />
Clients which currently support Single Sign-On include:<br />
<br />
* riot-web, the software behind [https://chat.mozilla.org chat.mozilla.org]<br />
** this is also available as a desktop client: [https://riot.im/download/desktop/ download here]<br />
* [https://play.google.com/store/apps/details?id=im.vector.app Riot Android] (also [https://f-droid.org/en/packages/im.vector.alpha/ available on F-Droid])<br />
** [https://play.google.com/store/apps/details?id=im.vector.riotx RiotX] is the next generation Matrix client for Android (also [https://f-droid.org/en/packages/im.vector.riotx/ available on F-Droid])<br />
* [https://apps.apple.com/gb/app/riot-im/id1083446067 Riot iOS]<br />
* weechat, using the [https://github.com/poljar/weechat-matrix/ weechat-matrix protocol script]. Note the [https://github.com/poljar/weechat-matrix/#single-sign-on Single Sign-On instructions].<br />
<br />
===== Connection parameters =====<br />
Irrespective of the choice of client, here are the parameters to connect your client to the Mozilla Matrix instance:<br />
<br />
{|<br />
|-<br />
| '''Homeserver'''<br />
| <nowiki>https://mozilla.modular.im</nowiki><br />
|-<br />
| '''Identity server'''<br />
| <nowiki>https://vector.im</nowiki><br />
|}<br />
<br />
=== Joining a room ===<br />
<br />
When connected to the Mozilla Matrix server you can join Mozilla rooms and also rooms on other Matrix servers.<br />
<br />
There are several different ways to join a room:<br />
* You can follow an external link. (For example, see the links to commonly used rooms lower on this page.)<br />
* You can follow links from inside a discussion on Matrix.<br />
* You can receive an invitation from another Matrix member.<br />
* There are also platform specific methods:<br />
** On https://chat.mozilla.org/ you can click Explore in the upper left and search the known rooms to see information about the rooms and then preview or join the rooms. On the left side you can select or enter another Matrix server and search for non-Mozilla rooms.<br />
** Other platforms: TBA<br />
<br />
When you follow a link you you may be given a choice to preview the contents of the room or to join. If the room doesn't allow preview you may be asked if you want to join it without a preview first.<br />
<br />
But it is also easy to leave a room. On https://chat.mozilla.org/ find the room name (or icon) in the room list on the left and click the three vertical dots to the left of the name. There are several options on how you want to read the room. plus the option to leave.<br />
<br />
=== Create your own room ===<br />
TBA<br />
<br />
== Commonly used rooms ==<br />
<br />
=== General discussion ===<br />
* [https://chat.mozilla.org/#/room/#general:mozilla.org #general:mozilla.org ] - General discussions about Mozilla<br />
* [https://chat.mozilla.org/#/room/#developers:mozilla.org #developers:mozilla.org] - General Firefox and Gecko development discussion<br />
* [https://chat.mozilla.org/#/room/#introduction:mozilla.org #introduction:mozilla.org] - Help with basics of developing for Mozilla<br />
* [https://chat.mozilla.org/#/room/#synchronicity:mozilla.org #synchronicity:mozilla.org] - Sorting out bugs and papercuts in the migration from IRC to Matrix<br />
<br />
=== Project rooms ===<br />
<br />
* [https://chat.mozilla.org/#/room/#sumo:mozilla.org #sumo:mozilla.org] - [[Support|Mozilla Support]] main channel<br />
<br />
=== Specific areas ===<br />
* [https://chat.mozilla.org/#/room/#l10n-community:mozilla.org #l10n-community:mozilla.org] - Discussion about localization (l10n) of Mozilla applications<br />
<br />
=== Specific locations ===<br />
* [https://chat.mozilla.org/#/room/#berlin:mozilla.org #berlin:mozilla.org] - General chat for people in the Berlin office<br />
* [https://chat.mozilla.org/#/room/#canada:mozilla.org #canada:mozilla.org] - General chat for the Canadian Mozilla community<br />
* [https://chat.mozilla.org/#/room/#mozfr:mozilla.org #mozfr:mozilla.org] - Communauté francophone de mozfr.org - French speaking community from mozfr.org<br />
* [https://chat.mozilla.org/#/room/#Mozilla_NL:mozilla.org #Mozilla_NL:mozilla.org] - Voor Nederlands sprekende medewerkers en vrijwilligers van Mozilla<br />
* [https://chat.mozilla.org/#/room/#mozilla-hispano:mozilla.org #mozilla-hispano:mozilla.org] - Comunidad en español de Mozilla https://www.mozilla-hispano.org/<br />
* [https://chat.mozilla.org/#/room/#toronto:mozilla.org #toronto:mozilla.org] - General chat for people in the Toronto office<br />
* [https://chat.mozilla.org/#/room/#vancouver:mozilla.org #vancouver:mozilla.org] - General chat for people in the Vancouver office<br />
<br />
=== Rooms in other languages ===<br />
<br />
====Lithuanian====<br />
* [https://chat.mozilla.org/#/room/#l10n-lt:mozilla.org #l10n-lt:mozilla.org] – Lithuanian l10n community<br />
<br />
== Feedback ==<br />
For feedback on Riot and Matrix, head to [https://chat.mozilla.org/#synchronicity:mozilla.org #synchronicity:mozilla.org]<br />
<br />
== History ==<br />
* On March 2020, Mozilla moved from [[IRC]] to Matrix.</div>Dannycolin