Support/Weekly Meetings/Agenda 2022-08-17 - Revision history

JR Johnson: /* PARTICIPANTS */ update

2022-08-17T17:07:01Z

PARTICIPANTS: update

← Older revision		Revision as of 17:07, 17 August 2022
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	* [https://support.mozilla.org/en-US/user/kelimutu Kiki]		* [https://support.mozilla.org/en-US/user/kelimutu Kiki]
	* [https://support.mozilla.org/en-US/user/plwt Paul]		* [https://support.mozilla.org/en-US/user/plwt Paul]
			* JR
			* Justin
			* Abby
			* Fabi
			* Cindi
			* Wayne M.

	===CONTRIBUTORS SHOUTOUT===		===CONTRIBUTORS SHOUTOUT===

Aparise: add KB updates

2022-08-17T17:04:53Z

add KB updates

← Older revision		Revision as of 17:04, 17 August 2022
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	==== KNOWLEDGE BASE AND LOCALIZATION====		==== KNOWLEDGE BASE AND LOCALIZATION====
	#		# We will be sharing the final article updates for next week's Firefox V104 release.
	#

	==== SUPPORT FORUM ====		==== SUPPORT FORUM ====

JR Johnson: /* PRODUCT UPDATES */ added summary

2022-08-17T16:54:47Z

PRODUCT UPDATES: added summary

← Older revision		Revision as of 16:54, 17 August 2022
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	=== PRODUCT UPDATES ===		=== PRODUCT UPDATES ===
	# Check out the recording of our latest [https://mzl.la/SUMO-release-scrum release scrum meeting] if you haven't already!		Check out the recording of our latest [https://mzl.la/SUMO-release-scrum release scrum meeting] if you haven't already!

			* Desktop V104 (Aug 23)[Status: Ready]
			* Firefox For Android V104 (Aug 23)[Status: Ready]
			* Firefox For iOS V104 (Aug 23): [Status:Ready]
			* Focus Android (Aug 23)[Status: no known updates]
			* Focus iOS (Aug 23)[Status: no known updates]
			* Mozilla VPN V2.10 VPN 2.10 Release JIRA (09/16/2022 ← tentative)[Status: In-Progress]
			* Relay V 22.7 [Status: Ready]
			* Hubs by Mozilla (Hubs Premium) (October 11 tentative release date)

	==== KNOWLEDGE BASE AND LOCALIZATION====		==== KNOWLEDGE BASE AND LOCALIZATION====

Kelimutu: finalize the agenda

2022-08-17T15:56:47Z

finalize the agenda

← Older revision		Revision as of 15:56, 17 August 2022
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	===CONTRIBUTORS SHOUTOUT===		===CONTRIBUTORS SHOUTOUT===
	(Please link to their profile and the reason for the mention)		(Please link to their profile and the reason for the mention)
	#		# Thank you for everyone who contributed to the desktop/mobile release discussion!
			# Welcome back to [https://people.mozilla.org/p/jens1o Jens Hausdorf]

	== AGENDA ==		== AGENDA ==

	=== TOPIC OF THE WEEK ===		=== TOPIC OF THE WEEK ===
	#		# What do you think about social and mobile support contribution and how it differs from the others? How would you like to be incentivized?
	#		# Updated contributor onboarding flow (check out the [https://miro.com/app/board/o9J_l3fWA84=/ miro board])
	#		# Help us to moderate support questions back to SUMO from CMO

	=== MOZILLA'S WORLD UPDATE ===		=== MOZILLA'S WORLD UPDATE ===

Kelimutu: placeholder

2022-08-17T11:54:18Z

placeholder

New page

== Meeting Details (scroll down for the agenda) ==
(meeting duration approx. 45 minutes) starting at:
17:00 UTC
[http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&]

{| class="wikitable"
|-
! Northern winter !! Northern summer
|-
| 09:00 PT || 10:00 PDT
|-
| 11:00 CST || 12:00 CDT
|-
| '''17:00 UTC''' || '''17:00 UTC'''
|-
| 18:00 CET || 19:00 CEST
|-
| 22:30 IST || 22:30 IST
|}

=== Call Details ===
*California: 1-650-903-0800, pin 2 then 8437 then #
*Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
*Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

=== Participate ===
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])
* [https://mzl.la/sumo-2022-08-17 AirMozilla]
* [https://youtu.be/OjJZMGn7dY0 YouTube]

=== Live chat ===
* [https://chat.mozilla.org/#/room/#SUMO:mozilla.org SUMO] - Matrix channel

=== Read more ===
* [http://blog.mozilla.org/sumo Support blog]
* [https://support.mozilla.org/en-US/forums/contributors Contributors forum]

-----------------------------------------------------------------------------------------------------------------------------

== PARTICIPANTS ==
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-august-2022/ community portal]):
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]
* [https://support.mozilla.org/en-US/user/plwt Paul]

===CONTRIBUTORS SHOUTOUT===
(Please link to their profile and the reason for the mention)
#

== AGENDA ==

=== TOPIC OF THE WEEK ===
#
#
#

=== MOZILLA'S WORLD UPDATE ===
#
#

=== PRODUCT UPDATES ===
# Check out the recording of our latest [https://mzl.la/SUMO-release-scrum release scrum meeting] if you haven't already!

==== KNOWLEDGE BASE AND LOCALIZATION====
#
#

==== SUPPORT FORUM ====
#
#

==== SOCIAL SUPPORT ====
#
#

==== PLAY STORE SUPPORT ====
#
#

==== DECISIONS AND ACTION ITEMS ====
#
#

==== FUN ZONE - JOKES, ETC. ====
#
#