Support/Weekly Meetings/Agenda 2009-08-24: Difference between revisions
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'''Forum''' | '''Forum''' | ||
* Writing [https://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=424567&forumId=3 guidelines for forum moderators] | |||
'''Live Chat''' | '''Live Chat''' | ||
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'''Roundtable''' | '''Roundtable''' | ||
* SFD will be a KB writing sprint on 9/3 | |||
* Laura wants to know if we should link to SUMO articles on the Plugin Checkup page. | |||
Revision as of 17:10, 24 August 2009
Sumo
Knowledge Base
- Attn: bug 505356 "Open all external links in KB articles in new window/tab" -Milos
- Bookmarks reorganization - going to start filing bugs this week for new task-specific articles. -Bo
- Thanks to Bo, all top 5+ crash articles are in the KB. One new one this week.
- This week we'll focus on getting the Bookmarks and Cookies articles split.
- KB CSAT took a dive in March, but I don't know the cause.
- PRD draft for KB article requests, tracking, and discussion. (Discussion thread)
- Looking for feedback from localizers: Simplifying how to translate articles.
- Probable change in screencast/screenshot policy. Have a look. Give your feedback. [1]
- Sumodev stuff for anyone who wants to test on support-stage:
- Email notification when an edit is made/approved/rejected (with comments). bug 446082
- Reviewers now set "Mark other translations as out of date" instead of editors. bug 469188
Forum
- Writing guidelines for forum moderators
Live Chat
Roundtable
- SFD will be a KB writing sprint on 9/3
- Laura wants to know if we should link to SUMO articles on the Plugin Checkup page.