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Thunderbird/StatusMeetings/2010-11-09/SupportAppendix: Difference between revisions
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Revision as of 07:12, 9 November 2010
, 9 November 2010→Get Satisfaction Detailed Report
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# contributors - 7, jonathan_protzenko of france (v);180 matt_678579 of Australia (v); ; 25 rtanglao; 14, Wayne Mery of USA (v);49 rsx11m of USA (v);10 standard8 of the UK; 48 david_bienvenu of USA; 52 chris ramsden aka xenos (v); 30 davro (v) ([http://gist.github.com/190094 gethappykludged.rb]) | # contributors - 7, jonathan_protzenko of france (v);180 matt_678579 of Australia (v); ; 25 rtanglao; 14, Wayne Mery of USA (v);49 rsx11m of USA (v);10 standard8 of the UK; 48 david_bienvenu of USA; 52 chris ramsden aka xenos (v); 30 davro (v) ([http://gist.github.com/190094 gethappykludged.rb]) | ||
# new contributors: none - always looking for new contributors, roland AT mozillamessaging.com OR #gsfn irc.mozilla.org nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable | # new contributors: none - always looking for new contributors, roland AT mozillamessaging.com OR #gsfn irc.mozilla.org nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable | ||
# new / closed topics Monday-Sunday: Mon | # new / closed topics Monday-Sunday: Mon 102/13, Tue 83/17, Wed 72/20, Thu 174/15, Fri 78/11, Sat 50/8, Sun 22/10 ([http://gist.github.com/196464 getNumCreatedNumResolved.rb]) | ||
# <strike>Roland to set up pseudo-user pointing to email address so that GS community support folks can ask each other for advice</strike> - DONE use [https://mail.mozilla.org/listinfo/tb-support-crew tb-support-crew] mailing list and put "[general]" in the subject line | # <strike>Roland to set up pseudo-user pointing to email address so that GS community support folks can ask each other for advice</strike> - DONE use [https://mail.mozilla.org/listinfo/tb-support-crew tb-support-crew] mailing list and put "[general]" in the subject line | ||