Support/Web Client: Difference between revisions

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* [https://wiki.mozilla.org/Support/Live_Chat/Technical overview Overview of how Fastpath works and the requirements any web-based client must fulfill]
* [https://wiki.mozilla.org/Support/Live_Chat/Technical overview Overview of how Fastpath works and the requirements any web-based client must fulfill]
* [https://wiki.mozilla.org/Support/Live_Chat/Web_Client_PRD PRD]
* [https://wiki.mozilla.org/Support/Live_Chat/Web_Client_PRD PRD]
[[Category:Support Archive]]

Latest revision as of 08:31, 14 July 2021

The SUMO web client is based on the existing webchat component of Fastpath, updated to use modern libraries and implement a widget and event based communication model. It's designed to be highly customizable, extensible, and localizable to meet a broad range of requirements.

Currently, only a baseline set of features are implemented - including basic chat support, basic authentication, multiple chats in a tabbed-like interface, and fastpath incoming chat notifications.