Papers:Sending the Right Signals: Difference between revisions

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<div style="border: thin dotted #aaa; padding: 10px;"><div style="text-align: center;">'''This document is <span style="color:red">''currently in draft''</span>.'''</div>
<div style="border: thin dotted #aaa; padding: 10px;"><div style="text-align: center;">'''This document is <span style="color:red">''currently in draft''</span>.'''</div>


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* '''Cost of Impersonation:''' Related to tangibility is the cost of impersonation. Because physical world objects must be convincing in so many dimensions, and because the human brain is so adept at recognizing patterns and exceptions to patterns, the task of impersonating an entity in the real world is is both complex and costly. Virtual world objects, on the other hand, are easy to impersonate as they exist in far fewer dimensions. In fact, even authentic virtual world objects are frequently just endorsed impersonations of real-world counterparts.
* '''Cost of Impersonation:''' Related to tangibility is the cost of impersonation. Because physical world objects must be convincing in so many dimensions, and because the human brain is so adept at recognizing patterns and exceptions to patterns, the task of impersonating an entity in the real world is is both complex and costly. Virtual world objects, on the other hand, are easy to impersonate as they exist in far fewer dimensions. In fact, even authentic virtual world objects are frequently just endorsed impersonations of real-world counterparts.


* '''Familiarity:'''  
* '''Familiarity:''' The virtual world is new and unfamiliar to many of its users. As a result, there is less of an expectation of how an entity should appear in the virtual world. While it is true that many virtual entities such as banks have patterned themselves after one another (ie: similar features, navigation structure and use of a prominent client login area) these patterns are young and malleable. The physical world, on the other hand, has well established patterns that result in a expectation of what an entity such as a bank would look like (ie: tellers, thick doors, slips of paper, a security guard.)
 
* '''Consistency:''' Signals from the physical world are consistantly presented to us through our own senses. We cannot modify our senses, merely intepret the signals that we recieve through them. In the virtual world, however, there is an intermediary between the entity and our senses. The web browser we are using can present an entity -- and signals about that entity -- in an arbitrary fashion. As a result, signals from the virtual world are not neccessarily consistently presented, but are instead dependent on the tool with which we are viewing the entity.
 
Evaluations of trust in the physical world are assisted by the fact that entities are tangible, costly to impersonate, familiar and consistently interpreted by our own senses. In the virtual world, however, we are hindered by the fact that entities are intangible, easily impersonated, unfamiliar and interpreted by clients that are not neccessarily consistent.
 
Any solution that aims to simplify the task of evaluating trustworthiness in the virtual world therefore needs to address these limitations on our abilities.
 
= Signals Presented by Web Browsers =
 


* '''Consistency:'''


* Review of current UI in browsers (IE, firefox, safari, opera)
** status notification areas
** status notification areas
** security status notification techniques
** security status notification techniques
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*** recommended: this person says this website is safe
*** recommended: this person says this website is safe
** potentially match up "zones" with these ideas
** potentially match up "zones" with these ideas
== Comments / Proposed Edits ==
* I use evaluation of trust as opposed to authentication - should I go through and edit that? [[User:Beltzner|Beltzner]] 02:20, 25 Jan 2006 (PST)
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