Thunderbird/StatusMeetings/2010-06-22: Difference between revisions

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=== Support ===
=== Support ===


# Support Community Reboot -  [[Thunderbird/Support/SupportCommunityVideoIntroScript|2 min. intro video script]] - will ping rainer for next draft; met with Italian and Spanish support contributors, will try to meet with other non English support contributors e.g. German language contributors before and during Summit  
# Support Community Reboot -  [[Thunderbird/Support/SupportCommunityVideoIntroScript|2 min. intro video script]] - will ping rainer for next draft; met with Italian and Spanish support contributors, will try to meet with other non English support contributors e.g. German language contributors before and during Summit; submitted session for Summit
# SuMoMo -  next: get new user registration working looks like it *was* broken again {{bug||561925||}} - Andrei fixed svnmerge issue, thanks!,  get SuMoMo localization dashboard, {{bug|549407}} working - will ping Andrei about this hope to get progress before Summit, - no metrics because we turned off Google Analytics but haven't turned on replacement; revamping SuMoMo home page to have top 10 problems (and move list of Articles to another page as per SuMo) as well as final edit of SuMoMo articles before 3.1 on Thursday
# SuMoMo -  next: get new user registration working looks like it *was* broken again {{bug||561925||}} - Andrei fixed svnmerge issue, thanks!,  get SuMoMo localization dashboard, {{bug|549407}} working - will ping Andrei about this hope to get progress before Summit, - no metrics because we turned off Google Analytics but haven't turned on replacement; revamping SuMoMo home page to have top 10 problems (and move list of Articles to another page as per SuMo) as well as final edit of SuMoMo articles before 3.1 on Thursday; will have informal session at Summit with localizers
# Get Satisfaction (see graphic in [[Thunderbird/StatusMeetings/2010-06-22/SupportAppendix|Support Appendix]] - support volume down week - 282 new topics (411), Sadness the same: 61% (62%) - GS contributors please check out our [[Thunderbird/Support/GetSatisfaction/BoilerPlate|new boilerplate response page]] as well as [http://gist.github.com/345516 GS JetPack Helper 0.3] needs hackers and contributors to use it for frequent support replies, email roland!
# Get Satisfaction (see graphic in [[Thunderbird/StatusMeetings/2010-06-22/SupportAppendix|Support Appendix]] - support volume down week - 282 new topics (411), Sadness the same: 61% (62%) - GS contributors please check out our [[Thunderbird/Support/GetSatisfaction/BoilerPlate|new boilerplate response page]] as well as [http://gist.github.com/345516 GS JetPack Helper 0.3] needs hackers and contributors to use it for frequent support replies, email roland!
#* will work on alice.it ispdb and Italian support issues for 3.1 this week
#* will work on alice.it ispdb and Italian support issues for 3.1 this week
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