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Provide intuitive steps when Firefox can't connect: Difference between revisions
Provide intuitive steps when Firefox can't connect (view source)
Revision as of 22:41, 15 August 2011
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*If Firefox can't connect to the internet it will display a "Network Down" error page that contains a button to open a cached SUMO page with detailed steps for resolving the issue (Firefox would have to cache the SUMO page ahead of time and at regular intervals). | *If Firefox can't connect to the internet it will display a "Network Down" error page that contains a button to open a cached SUMO page with detailed steps for resolving the issue (Firefox would have to cache the SUMO page ahead of time and at regular intervals). | ||
*The Network Down error page can serve different SUMO pages depending on conditions that it can detect. For example, if this is Windows and it's the first boot since upgrading, a SUMO article about firewalls blocking Firefox can be shown. | *The Network Down error page can serve different SUMO pages depending on conditions that it can detect. For example, if this is Windows and it's the first boot since upgrading, a SUMO article about firewalls blocking Firefox can be shown. | ||
*[http://support.mozilla.com/kb/Firewalls Firewalls] | *[http://support.mozilla.com/kb/Firewalls Firewalls] | ||
|Feature users and use cases=*Internet Security software blocking Firefox | |Feature users and use cases=*Internet Security software blocking Firefox | ||