Thunderbird:Getting Help: Difference between revisions

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== Getting Help ==
== Getting Help ==
 
Support is entirely volunteers. Please consider helping yourself.
Anyone can head to the following places for help on Thunderbird.  
 
;[https://support.mozilla.org/products/thunderbird Thunderbird Support Articles (SUMO)]  
;[https://support.mozilla.org/products/thunderbird Thunderbird Support Articles (SUMO)]  
: Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
: Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
;[https://support.mozilla.org/en-US/questions/thunderbird Thunderbird Help Forum (SUMO)] (If you need to ask a Thunderbird question directly goto [https://support.mozilla.org/en-US/questions/new/thunderbird /questions/new/thunderbird])
;[https://support.mozilla.org/questions/thunderbird Thunderbird Help Forum (SUMO)]  
: monitored by a community of volunteers
: monitored by volunteer community
::(previously <DEL >[http://getsatisfaction.com/mozilla_messaging Thunderbird Support Forums on Get Satisfaction]</DEL > - RETIRED)
; [irc://irc.mozilla.org#thunderbird #thunderbird]  
; [irc://irc.mozilla.org#thunderbird #thunderbird]  
:IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
:IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
;[nntp://news.mozilla.org/mozilla.support.thunderbird The Thunderbird support newsgroup]  
;[nntp://news.mozilla.org/mozilla.support.thunderbird The Thunderbird support newsgroup]  
: not monitored by employees
: not monitored by employees
 
;[[Thunderbird/Support/Community_support_based_on_languages|Localized, non-English support venues]]
== Third-party  ==
 
*[http://forums.mozillazine.org/index.php?c=8 mozillaZine Forums] - A great place for Thunderbird support.
*[http://kb.mozillazine.org/Knowledge_Base mozillaZine Knowledge Base]  
**[http://kb.mozillazine.org/Category:Issues_%28Thunderbird%29 Frequently encountered issues] - and how to solve them.
**[http://kb.mozillazine.org/Category:Thunderbird Articles] - All Thunderbird articles.


== Performance Issues &amp; Testing ==
== Performance Issues &amp; Testing ==


*[[Thunderbird:Testing:Memory_Usage_Problems|Performance and Memory Usage Problems]]
*[[Thunderbird:Testing:Memory_Usage_Problems|Solve Performance and Memory Usage Problems]]
*[[Thunderbird:Testing:Antivirus_Related_Performance_Issues|Antivirus Related Performance Issues]]
*[[Thunderbird:Testing:Antivirus_Related_Performance_Issues|Antivirus Related Performance Issues]]
== Localized  ==
The following are 3rd party, independent and are not affiliated with Mozilla:
* [http://www.geckozone.org/forum/viewforum.php?f=4 Thunderbird Support in French]
*[http://mozillazine-fr.org/ mozillaZine France] - mozillaZine in French.
*[http://mozillazine.jp/ mozillaZine Japan] - mozillaZine in Japanese.
*[http://www.mozilla.or.kr/zine/ mozillaZine Korea] - mozillaZine in Korean.
*[http://www.mozillaes.org/mozillazine/ mozillaZine Spain] - mozillaZine in Spanish.
*[http://www.thunderbird-mail.de/ Thunderbird Mail DE] - documentation, links, downloads, forums in German


[[Category:Thunderbird|*]]
[[Category:Thunderbird|*]]

Revision as of 11:35, 20 June 2017

<< Back to Thunderbird Home Page

Getting Help

Support is entirely volunteers. Please consider helping yourself.

Thunderbird Support Articles (SUMO)
Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
Thunderbird Help Forum (SUMO)
monitored by volunteer community
#thunderbird
IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
The Thunderbird support newsgroup
not monitored by employees
Localized, non-English support venues

Performance Issues & Testing

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