Thunderbird:Getting Help: Difference between revisions

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== Getting Help ==
== Getting Help ==
 
Support is entirely volunteers. Please consider helping yourself.
Anyone can head to the following places for help on Thunderbird.  
;[https://support.mozilla.org/products/thunderbird Thunderbird Support Articles (SUMO)]  
 
;[http://support.mozillamessaging.com/ Thunderbird Support Articles (SUMO)]  
: Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
: Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
;[http://support.mozillamessaging.com/ Thunderbird Help Forum (SUMO)]  
;[https://support.mozilla.org/questions/thunderbird Thunderbird Help Forum (SUMO)]  
: monitored by a community of volunteers
: monitored by volunteer community
::(previously <DEL >[http://getsatisfaction.com/mozilla_messaging Thunderbird Support Forums on Get Satisfaction]</DEL > - RETIRED)
;[https://thunderbird.topicbox.com/groups Thunderbird discussion groups]
; [irc://irc.mozilla.org#thunderbird #thunderbird]
: Discussion for Beta and Daily builds, Enterprise, Planning, e2ee (encryption), and more
:IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
;[[Thunderbird/Support/Community_support_based_on_languages|Localized, non-English language support venues]]
;[nntp://news.mozilla.org/mozilla.support.thunderbird The Thunderbird support newsgroup]  
: Czech, Dutch, French, German, Hebrew, Italian, Japanese, Polish, Russian, Spanish, Chinese
: not monitored by employees
; [https://matrix.to/#/#thunderbird:mozilla.org #thunderbird]  
 
:Matrix channel - informal and real time, not monitored by staff
== Third-party  ==
 
*[http://forums.mozillazine.org/index.php?c=8 mozillaZine Forums] - A great place for Thunderbird support.
*[http://boards.mozillazine.org/viewforum.php?f=4 New mozillaZine Forums] - The new mozillaZine forums will be based here.
*[http://kb.mozillazine.org/Knowledge_Base mozillaZine Knowledge Base]  
**[http://kb.mozillazine.org/Category:Issues_%28Thunderbird%29 Frequently encountered issues] - and how to solve them.
**[http://kb.mozillazine.org/Category:Thunderbird Articles] - All Thunderbird articles.


== Performance Issues &amp; Testing ==
== Performance Issues &amp; Testing ==


*[[Thunderbird:Testing:Memory_Usage_Problems|Performance and Memory Usage Problems]]
*[[Thunderbird:Testing:Memory_Usage_Problems|Solve Performance and Memory Usage Problems]]
*[[Thunderbird:Testing:Antivirus_Related_Performance_Issues|Antivirus Related Performance Issues]]
*[[Thunderbird:Testing:Antivirus_Related_Performance_Issues|Antivirus Related Performance Issues]]
== Localized  ==
The following are 3rd party, independent and are not affiliated with Mozilla:
* [http://www.geckozone.org/forum/viewforum.php?f=4 Thunderbird Support in French]
*[http://mozillazine-fr.org/ mozillaZine France] - mozillaZine in French.
*[http://mozillazine.jp/ mozillaZine Japan] - mozillaZine in Japanese.
*[http://www.mozilla.or.kr/zine/ mozillaZine Korea] - mozillaZine in Korean.
*[http://www.mozillaes.org/mozillazine/ mozillaZine Spain] - mozillaZine in Spanish.
*[http://www.thunderbird-mail.de/ Thunderbird Mail DE] - documentation, links, downloads, forums in German


[[Category:Thunderbird|*]]
[[Category:Thunderbird|*]]

Latest revision as of 12:38, 3 April 2021

<< Back to Thunderbird Home Page

Getting Help

Support is entirely volunteers. Please consider helping yourself.

Thunderbird Support Articles (SUMO)
Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
Thunderbird Help Forum (SUMO)
monitored by volunteer community
Thunderbird discussion groups
Discussion for Beta and Daily builds, Enterprise, Planning, e2ee (encryption), and more
Localized, non-English language support venues
Czech, Dutch, French, German, Hebrew, Italian, Japanese, Polish, Russian, Spanish, Chinese
#thunderbird
Matrix channel - informal and real time, not monitored by staff

Performance Issues & Testing

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