Support/Weekly Meetings/Agenda 2022-10-12: Difference between revisions

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== PARTICIPANTS ==
== PARTICIPANTS ==
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-september-2022/ community portal]):
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-september-2022/ community portal]):
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]
* [https://support.mozilla.org/user/kelimutu Kiki]
* [https://support.mozilla.org/en-US/user/plwt Paul]
* [https://support.mozilla.org/user/SUMOsJR JR]
* JR


===CONTRIBUTORS SHOUTOUT===
===CONTRIBUTORS SHOUTOUT===
(Please link to their profile and the reason for the mention)
(Please link to their profile and the reason for the mention)
# I'd like to thank everyone who voted for the new name for mobile support.
# Thank you to everyone who voted for the new name for mobile support.
# I'd love to give warm welcome a few new folks on Social and Mobile, Daniel López, Spencer, and Jeffrey as well. Welcome to SUMO family!
# I'd love to give warm welcome a few new folks on Social and Mobile, [https://people.mozilla.org/p/daniellop Daniel], [https://people.mozilla.org/p/green_cafe Spencer], and [https://people.mozilla.org/p/jdc20181 Jeffrey] as well. Welcome to SUMO family!
# Thank you to Paul for helping with the 106 article.
# Thank you to Paul for helping with the 106 article.  


== AGENDA ==
== AGENDA ==
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=== TOPIC OF THE WEEK ===
=== TOPIC OF THE WEEK ===
# All hands update
# All hands update
# Call for help - Social and Mobile Support huge backlog
# Call for help - [https://support.mozilla.org/forums/contributors/715283?last=84363 Social and Mobile Support huge backlog]
# [https://discourse.mozilla.org/t/poll-help-us-to-choose-a-new-name-for-mobile-support-program/105662 Mobile Support rename]
# [https://discourse.mozilla.org/t/poll-help-us-to-choose-a-new-name-for-mobile-support-program/105662 Mobile Support rename]
# MR 2022
# MR 2022. List of changes is coming later this week once things been finalized.
#  
#  


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==== SOCIAL SUPPORT ====
==== SOCIAL SUPPORT ====
# We had a moderator meeting a couple weeks ago to walked through the new moderation process
#  
#  
#  


Revision as of 16:10, 12 October 2022

Meeting Details (scroll down for the agenda)

(meeting duration approx. 45 minutes) starting at: 17:00 UTC [1]

Northern winter Northern summer
09:00 PT 10:00 PDT
11:00 CST 12:00 CDT
17:00 UTC 17:00 UTC
18:00 CET 19:00 CEST
22:30 IST 22:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

Live chat

  • SUMO - Matrix channel

Read more

PARTICIPANTS

Please add your name and your SUMO profile link (you can also attend our event in the community portal):

CONTRIBUTORS SHOUTOUT

(Please link to their profile and the reason for the mention)

  1. Thank you to everyone who voted for the new name for mobile support.
  2. I'd love to give warm welcome a few new folks on Social and Mobile, Daniel, Spencer, and Jeffrey as well. Welcome to SUMO family!
  3. Thank you to Paul for helping with the 106 article.

AGENDA

TOPIC OF THE WEEK

  1. All hands update
  2. Call for help - Social and Mobile Support huge backlog
  3. Mobile Support rename
  4. MR 2022. List of changes is coming later this week once things been finalized.

MOZILLA'S WORLD UPDATE

PRODUCT UPDATES

Check out the recording of our latest release scrum meeting if you haven't already!


Mozilla VPN V2.10 (Oct 19)

  • In-app messaging - Changes the UI of the application.

Relay V 22.8

  • Report web compat issues (Date: Oct 11) [Status: Ready]
  • Relay + Phones (Date: Oct 11) In-app messaging/Upgrades/Relay Phones

Hubs by Mozilla (Oct 25th)

  • Hubs Events subscriptions


Major Release 2022 (MR) V106 (Date: October 18)

Android

  • Wallpapers V2: 5 new limited time wallpapers, removing logo toggle for wallpapers
  • Task Continuity: Sync tabs on Mobile
  • On-boarding improvements

iOS

  • Wallpapers: New Wallpapers
  • Task Continuity: Sync tabs on Mobile
  • On-boarding improvements

Desktop

  • Colorways: Starting in the 106 Release cycle, you will be able to access Colorways through the Firefox View interface.
  • Firefox View: Firefox View helps you get back to content you’ve previously discovered. A tidy pinned tab allows you to find and open recently closed tabs on your current device, access tabs from other devices (via our Tab pickup feature), and curate the look of the browser with Colorways.
  • Text recognition in images (MacOS only) may already be live: Right click an image and choose "Copy Text from Image" to extract text from images
  • Firefox Private browsing: new UI and pinning to taskbar
  • Firefox Accounts (Change in designs, choosing strong password)Firefox account creation and sync flow has been given a UI and copy update.
  • PDF Annotations: Improvements to Drawing and Text Input
  • Firefox as a default PDF handler: Setting Firefox as your default browser on Windows will also make it the default pdf handler [Not in beta yet]

KNOWLEDGE BASE AND LOCALIZATION

SUPPORT FORUM

SOCIAL SUPPORT

PLAY STORE SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.

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