Firefox3/Firefox Requirements Meetings/Help and User Support: Difference between revisions
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== Agenda == | == Agenda == | ||
The following list is taken directly from the [http://spreadsheets.google.com/pub?key=p4kVYBRbEKKgFPCn5XmfrXw&gid=0 Firefox 3 Detailed Feature List]. If this list does not match the other, the Google Spreadsheet version takes precedence (I may have made a copying error). | |||
* P1 - Improve the user support environment from beginning to end | * P1 - Improve the user support environment from beginning to end | ||
Revision as of 00:06, 31 January 2007
« Firefox Requirements Meetings
Dial-in Info
- 650-903-0800x91 Conf# 8602 (US/INTL)
- +1 866 879 4799 (pin 369) Conf# 8602
Agenda
The following list is taken directly from the Firefox 3 Detailed Feature List. If this list does not match the other, the Google Spreadsheet version takes precedence (I may have made a copying error).
- P1 - Improve the user support environment from beginning to end
- P1 FR - Support reporting multiple types of problems through the Reporter
- P1 NFR - Make it easier for users to solve their problems and engage with our support community
- P1 NFR - Make it easier to get rapid feedback on problems being encountered by our users
- P2 - Move Help content to web
- P2 FR - Remove client-side documentation and replace with links to online documentation
- P2 FR - Enough documentation should remain in the client to help resolve problems that would prevent users from getting online
- P3 - Context sensitive help
- P3 NFR - Help topics should be immediately relevant to users
- Px - Showcase breadth of customization options
- Px - Revised First-run experience
- Px - New support mechanism and help system