QA/Topcrashes

In progress. I have a lot more work to do on this page.

This page is a tracking document for handling and following topcrashes on the trunk.

Current topcrashes being tracked for beta 4

#	bug	stack	where	status
1	bug 422018	googletoolbar.dll@0x4b2f libgoogletoolbar.dylib@0x4fbd	google toolbar? core?
2, 3, 14	bug 416521 (70%), bug 422024 (20%)	RtlEnterCriticalSection, free, arena_dalloc_small	this is what shows up when we crash in free()
4		MultiByteToWideChar	internet download manager	always has to do with idmmzcc.dll, which some Google searches associate with internet download manager
5	bug 422027	jsds_ScriptHookProc		core
6	maybe bug 292549	nsFrame::BoxReflow
11	bug 418381	HashString

Current topcrashes being tracked for beta 3

Topcrashers for beta3 are currently considered "old". We need to re-track for beta4. I'm using this "old" data as sample data to see if what format works.

#	bug	stack	where	status
4	405357	jpinscp.dll@0xcf45	java plugin
6	418378	nsGlobalWindow::SaveWindowState(nsISupports**)	core
7	391311	nsChromeRegistry::CheckForNewChrome	core
9	418382	UniscribeItem::SaveGlyphs(gfxTextRun*)	core
11	418381	HashString(nsAString_internal const&)	core
14	418379	nsNavHistoryFolderResultNode::FindChildById(__int64, unsigned int*)	core
26	418384	ClientData::GetOtlTable(long, unsigned char const**, unsigned long*)	core
37	380015	nsFrame::BoxReflow(nsBoxLayoutState&, nsPresContext*, nsHTMLReflowMetrics&, nsIRenderingContext*, int, int, int, int, int)	core

What do I do?

So, someone CCed you to a topcrash bug and asked for your help. What should you do?

There are several steps that developers and QA need to go through to help fix a crash. As a developer, we're specifically asking that you comment in the bug when you've completed all the steps and specifically state which steps you completed.