Thunderbird:Getting Help: Difference between revisions

Revision as of 19:06, 11 June 2014

Anyone can head to the following places for help on Thunderbird.

Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions

monitored by a community of volunteers

(previously ~~Thunderbird Support Forums on Get Satisfaction~~ - RETIRED)

#thunderbird: IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
The Thunderbird support newsgroup: not monitored by employees

mozillaZine Forums - A great place for Thunderbird support.
New mozillaZine Forums - The new mozillaZine forums will be based here.
mozillaZine Knowledge Base
- Frequently encountered issues - and how to solve them.
- Articles - All Thunderbird articles.

The following are 3rd party, independent and are not affiliated with Mozilla:

@@ Line 5: / Line 5: @@
 Anyone can head to the following places for help on Thunderbird.
-;[http://support.mozillamessaging.com/ Thunderbird Help]
+;[http://support.mozillamessaging.com/ Thunderbird Support Articles (SUMO)]
 : Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
-;<DEL >[http://getsatisfaction.com/mozilla_messaging Thunderbird Support Forums on Get Satisfaction]</DEL > (RETIRED)
+;[http://support.mozillamessaging.com/ Thunderbird Help Forum (SUMO)]
-: monitored by Mozilla employees with support primarily done by a community of volunteers
+: monitored by a community of volunteers
+::(previously <DEL >[http://getsatisfaction.com/mozilla_messaging Thunderbird Support Forums on Get Satisfaction]</DEL > - RETIRED)
 ; [irc://irc.mozilla.org#thunderbird #thunderbird]
 :IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays