Mozilla Community Surveys

Introduction

The Mozilla Community Surveys project is an effort designed to enable the Mozilla community to learn from the Mozilla community (nice recursion, eh?). More specifically, Mozilla Corp. and the Mozilla Foundation need to know what their "customers" (developers, end-users, evangelists, documentation writers, volunteer support staff, ...) think about various issues.

The Genesis of the MCS Project

Staś Malolepszy spent his summer of 2007 working with Pascal Chevrel in Paris on a variety of projects for Mozilla. One such project focused on creating a survey tool that could be used as an information gatherer from our Mozilla community on all sorts of topics. Staś began grinding away on a web-based platform to post brief questions focused on a single topic and distributed to the community.

The goal was simple: for Mozilla to learn from the community by sending a series of one to two question surveys on a variety of topics.

Soon after, a few others got involved, including Seth Bindernagel and Zbigniew Braniecki. The team envisioned the surveys to be very short and personable questions that collected a lot of information.

Topics will range across a variety of ideas that will help the Mozilla and the Mozilla community learn from each other and communicate. Enough guesstimating! We’ll use this tool to learn how and where to improve.

We’re also committed to localizing the survey into several languages so we can hear from everyone. If you’d like to help localize future surveys in your language, please contact one of us and we’ll figure out a way to do so. We hope to spread the program far and wide across the community.

Resources

There is a blog: http://blog.mozilla.com/communitysurveys

There is a FAQ: http://blog.mozilla.com/communitysurveys/faqs/

You can contribute: http://blog.mozilla.com/communitysurveys/share-your-ideas/

We hang out in #surveys on irc.mozilla.org

For more information about Marketing efforts withing Mozilla, see http://www.mozilla.org/projects/marketing/

People

Currently the people working on the project are:

• Seth Bindernagel

• Staś Małolepszy

• John Williams

See Mozilla_Community_Surveys/People for more information

Work

For information on what we're working on currently, see Mozilla_Community_Surveys/Tasks

For a description of the work we've already done, see Mozilla_Community_Surveys/Completed

For our thoughts for future work see Mozilla_Community_Surveys/Future