IT/WeeklyMinIT: Difference between revisions
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==2017-09-25== | ==2017-09-25== | ||
*Over the weekend, the dial-in access for the teleconferencing systems moved from our old Asterisk system to Jive. The extension numbers and prompts have changed. Vidyo is on extension 2000 and no longer needs the extra 9 added at the beginning of the conference room numbers. The basic audio-only conferencing is now on extension 4000. Please use 2000 or 4000 as appropriate for the password on the 800# instead of 369 (if you dial 369 it'll give you instructions though). If you see any dial-in instructions which need updating, please update them or contact the organizer and remind them to. HUGE shout-out to Andy Kochendorfer from AVOps for recording the new prompts. | *Over the weekend, the '''dial-in access for the teleconferencing systems''' moved from our old Asterisk system to Jive. The extension numbers and prompts have changed. Vidyo is on extension 2000 and no longer needs the extra 9 added at the beginning of the conference room numbers. The basic audio-only conferencing is now on extension 4000. Please use 2000 or 4000 as appropriate for the password on the 800# instead of 369 (if you dial 369 it'll give you instructions though). If you see any dial-in instructions which need updating, please update them or contact the organizer and remind them to. HUGE shout-out to Andy Kochendorfer from AVOps for recording the new prompts. | ||
*End User Services is discontinuing the use of Kaspersky Endpoint Security 10 for Windows 10 laptops. Instead Windows users will now use Microsoft Windows Defender, the built-in antivirus solution. Malware and virus protection is a constantly evolving field. In the past, dedicated products provided the best defense against malicious files. However, Microsoft’s built-in service has matured over time to be a competitive/formidable antivirus product. | *'''End User Services is discontinuing the use of Kaspersky Endpoint Security 10 for Windows 10 laptops'''. Instead Windows users will now use Microsoft Windows Defender, the built-in antivirus solution. Malware and virus protection is a constantly evolving field. In the past, dedicated products provided the best defense against malicious files. However, Microsoft’s built-in service has matured over time to be a competitive/formidable antivirus product. | ||
* | *IT is initiating a '''proof-of-concept for the new Vidyo Cloud solution'''. As a separate instance, Those interested should be part of relatively insular group that can regularly use the NEO client. If interested, please join the #vidyocloudpocrequest Slack channel. | ||
*The site intranet.mozilla.org will be shut down on September 29th at 5pm PST. We've identified several Mana pages that have links to intranet.mozilla.org. To view the list, please visit the Slack channel #intranet-shutdown or if you have any questions, contact @jojo on Slack | *The site '''intranet.mozilla.org will be shut down on September 29th at 5pm PST'''. We've identified several Mana pages that have links to intranet.mozilla.org. To view the list, please visit the Slack channel #intranet-shutdown or if you have any questions, contact @jojo on Slack | ||
*Starting last week, All Incidents and requests through ServiceNow (The Hub) will now generate a brief 3 question survey. Please take the time to give us feedback on the Customer Experience in order for us to continue to improve. | |||
==2017-09-18== | ==2017-09-18== | ||
Revision as of 16:36, 25 September 2017
Weekly updates from IT on things we're doing to help all of Mozilla keep the web a global public resource, open and accessible to all!
2017-09-25
- Over the weekend, the dial-in access for the teleconferencing systems moved from our old Asterisk system to Jive. The extension numbers and prompts have changed. Vidyo is on extension 2000 and no longer needs the extra 9 added at the beginning of the conference room numbers. The basic audio-only conferencing is now on extension 4000. Please use 2000 or 4000 as appropriate for the password on the 800# instead of 369 (if you dial 369 it'll give you instructions though). If you see any dial-in instructions which need updating, please update them or contact the organizer and remind them to. HUGE shout-out to Andy Kochendorfer from AVOps for recording the new prompts.
- End User Services is discontinuing the use of Kaspersky Endpoint Security 10 for Windows 10 laptops. Instead Windows users will now use Microsoft Windows Defender, the built-in antivirus solution. Malware and virus protection is a constantly evolving field. In the past, dedicated products provided the best defense against malicious files. However, Microsoft’s built-in service has matured over time to be a competitive/formidable antivirus product.
- IT is initiating a proof-of-concept for the new Vidyo Cloud solution. As a separate instance, Those interested should be part of relatively insular group that can regularly use the NEO client. If interested, please join the #vidyocloudpocrequest Slack channel.
- The site intranet.mozilla.org will be shut down on September 29th at 5pm PST. We've identified several Mana pages that have links to intranet.mozilla.org. To view the list, please visit the Slack channel #intranet-shutdown or if you have any questions, contact @jojo on Slack
- Starting last week, All Incidents and requests through ServiceNow (The Hub) will now generate a brief 3 question survey. Please take the time to give us feedback on the Customer Experience in order for us to continue to improve.
2017-09-18
- The MinIT now has a wiki! You're reading it here
- The YVR City-of-Glass office now has a spiffy new Commons and upgraded large conference rooms to further improve their AV experience.
- A first user-specific security alert landed in the SSO Dashboard: The dashboard tells you if your Firefox is out of date. More to come! https://sso.mozilla.com
- (Staff only, on Mana) Traveling? Check out https://mana.mozilla.org/wiki/display/SECURITY/Security+Precautions+when+traveling We have special procedures for high risk countries. This can happen to YOU! https://twitter.com/thegrugq/status/629364323933134848