Bugzilla:FAQ:Bugzilla Usage: Difference between revisions

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(Replaced content with 'Moved to Bugzilla:FAQ#For_Users.')
 
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==How do I change my user name (email address) in Bugzilla?==
Moved to [[Bugzilla:FAQ#For_Users]].
New in 2.16 - go to the Account section of the Preferences.
You will be emailed at both addresses for confirmation.
 
==The query page is very confusing. Isn't there a simpler way to query?==
The interface was simplified by a UI designer for 2.16.
Further suggestions for improvement are welcome,
but we won't sacrifice power for simplicity.
 
As of 2.18, there is also a 'simpler' search available.
At the top of the search page are two links;
"Advanced Search" will take you to the familiar full-power/full-complexity search page.
The "Find a Specific Bug" link will take you to a much-simplified page
where you can pick a product and status (open,closed, or both),
then enter words that appear in the bug you want to find.
This search will scour the 'Summary' and 'Comment' fields,
and return a list of bugs sorted so that the bugs
with the most hits/matches are nearer to the top.
 
*Matches in the Summary will 'trump' matches in comments, and bugs with summary-matches will be placed higher in the buglist -- even if a lower-ranked bug has more matches in the comments section.
 
Bugzilla uses a cookie to remember which version of the page you visited last,
and brings that page up when you next do a search.
The default page for new users (or after an upgrade) is the 'simple' search.
 
==I'm confused by the behavior of the "Accept" button in the Show Bug form. Why doesn't it assign the bug to me when I accept it?==
Till Bugzilla 3.0.x, all this button does is to change the bug status to ASSIGNED, but doesn't reassign the bug to the user doing the change. Since Bugzilla 3.2, both actions are unrelated and you can independently change the status to ASSIGNED and reassign the bug to you.
 
==I can't upload anything into the database via the "Create Attachment" link. What am I doing wrong?==
The most likely cause is a very old browser or a browser
that is incompatible with file upload via POST.
Download the latest version of your favourite browser to handle uploads correctly.
 
==How do I change a keyword in Bugzilla, once some bugs are using it?==
In the Bugzilla administrator UI, edit the keyword
and it will let you replace the old keyword name with a new one.
This will cause a problem with the keyword cache;
run '''sanitycheck.cgi''' to fix it.
 
== Why can't I close bugs from the "Change Several Bugs at Once" page?==
Simple answer; you can.
 
The logic behind the page checks every bug in the list
to determine legal state changes, and then only shows you controls to do things
that could apply to every bug on the list.
The reason for this is that if you try to do something illegal to a bug,
the whole process will grind to a halt,
and all changes after the failed one will also fail.
Since that isn't a good outcome,
the page doesn't even present you with the option.
 
In practical terms, that means that in order to mark multiple bugs as CLOSED,
then every bug on the page has to be either RESOLVED or VERIFIED already;
if this is not the case, then the option to close the bugs will not appear on the page.
 
The rationale is that if you pick one of the bugs that's not VERIFIED
and try to CLOSE it, the bug change will fail miserably
(thus killing any changes in the list after it while doing the bulk change)
so it doesn't even give you the choice.
 
== How do I search for public bugs? ==
 
Search for bugs without a group by using the negate checkbox in a advanced boolean search: "Not" + "Group" + "matches regular expression" + "."
 
{{Navigation Bugzilla FAQ}}
 
[[category:Bugzilla|F]]

Latest revision as of 13:23, 19 March 2010

Moved to Bugzilla:FAQ#For_Users.

Retrieved from "https://wiki.mozilla.org/index.php?title=Bugzilla:FAQ:Bugzilla_Usage&oldid=209819"