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I'm going through the whole SUMO experience and taking lots of notes as a Firefox user and as a SUMO contributor. I'll also be looking at how other great support systems work. These are my raw notes and ideas. | I'm going through the whole SUMO experience and taking lots of notes as a Firefox user and as a SUMO contributor. I'll also be looking at how other great support systems work. These are my raw notes and ideas. | ||
== User Experience Testing == | |||
*Dylan - 16 years old, finding answers to questions and finding more information about Fx features. [http://reports.graymattergravy.com/demo/sumo/dylan.ogv Ogg video 25min]. | |||
Revision as of 20:05, 16 April 2010
I'm going through the whole SUMO experience and taking lots of notes as a Firefox user and as a SUMO contributor. I'll also be looking at how other great support systems work. These are my raw notes and ideas.
User Experience Testing
- Dylan - 16 years old, finding answers to questions and finding more information about Fx features. Ogg video 25min.