Firefox/Feature Brainstorming:User Support and Testing: Difference between revisions

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{{FeatureBrainstorming}}
__TOC__
== Help documentation ==
<table class="fullwidth-table">
<tr><th>Specific features</th>
<th width="30%">References</th></tr>


<tr><td>
; In-browser
* Integrate in-product help and first-run/updated pages with online help.
</td><td>
n/a
</td></tr>
<tr><td>
; Website
* Move the majority of Firefox Help online, except for a minimal set of "in-product" help pages.  This online help system should include the ability for community to post comments, corrections, updates, etc.
* Integrate instant IM chat and newsgroup search with help
</td><td>
n/a
</td></tr>
<tr><td>
; Intro/Tutorial mode
* host it on mozilla.com as movies
* have some UI hooks in the product
</td><td>
- [[User:FunnyMan3595:Tutorial_Mode_Thoughts|thoughts from FunnyMan3595]]<br />
</td></tr>
<tr><th colspan="2">General tasks</th></tr>
<tr><td>
n/a
</td><td>
n/a
</td></tr>
</table>
== User-testing ==
<table class="fullwidth-table">
<tr><th>Specific features</th>
<th width="30%">References</th></tr>
<tr><td>
; User testing extensions
* Create extension to allow for remote user testing
</td><td>
n/a
</td></tr>
<tr><td>
; Development build UI changes
* Add "send feedback" buttons to dialogs in development builds
</td><td>
n/a
</td></tr>
<tr><td>
; Improve Talkback: User Experience and Robustness
* Talkback (and its report queue) should be more invisible to the user. Plus Talkback rarely seems to work for me. My Talkback report queue often ends up with 3-4 reports that never seem to get through to the Talkback server.
* Talkback should use Firefox proxy settings
</td><td>
n/a
</td></tr>
<tr><th colspan="2">General tasks</th></tr>
<tr><td>
n/a
</td><td>
n/a
</td></tr>
</table>

Revision as of 22:45, 15 November 2006

« Firefox/Feature Brainstorming

Help documentation

Specific features References
In-browser
  • Integrate in-product help and first-run/updated pages with online help.

n/a

Website
  • Move the majority of Firefox Help online, except for a minimal set of "in-product" help pages. This online help system should include the ability for community to post comments, corrections, updates, etc.
  • Integrate instant IM chat and newsgroup search with help

n/a

Intro/Tutorial mode
  • host it on mozilla.com as movies
  • have some UI hooks in the product

- thoughts from FunnyMan3595

General tasks

n/a

n/a

User-testing

Specific features References
User testing extensions
  • Create extension to allow for remote user testing

n/a

Development build UI changes
  • Add "send feedback" buttons to dialogs in development builds

n/a

Improve Talkback
User Experience and Robustness
  • Talkback (and its report queue) should be more invisible to the user. Plus Talkback rarely seems to work for me. My Talkback report queue often ends up with 3-4 reports that never seem to get through to the Talkback server.
  • Talkback should use Firefox proxy settings

n/a

General tasks

n/a

n/a

Retrieved from "https://wiki.mozilla.org/index.php?title=Firefox/Feature_Brainstorming:User_Support_and_Testing&oldid=42074"