AMO:FAQ: Difference between revisions

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=== How do I enable the sandbox? ===
__NOTOC__
Please see [[Update:Users/Sandbox|Enabling the Sandbox]].
 
This FAQ is meant for end users; developer FAQ should go in the
author's section of the [http://wiki.mozilla.org/Update:Authors site].
 
* We should link to the specific articles in [http://support.mozilla.com/tiki-searchresults.php?locale=en-US&q=addons&sa= Add-on Support] & [http://support.mozilla.com/tiki-searchresults.php?locale=en-US&q=extension&sa= Extension Support]
 
<s>=== How do I enable the sandbox? ===
Please see [[Update:Users/Sandbox|Enabling the Sandbox]].</s>


=== What applications and versions are supported? ===
=== What applications and versions are supported? ===

Revision as of 01:43, 18 July 2008


This FAQ is meant for end users; developer FAQ should go in the
author's section of the site.

=== How do I enable the sandbox? === Please see Enabling the Sandbox.

What applications and versions are supported?

Please see the complete list here.

How do I delete my add-on?

Due to security concerns, it is not possible to delete an add-on once its GUID has been submitted to AMO. Instead, you can "disable" your add-on which will hide it from searches, display pages, and automatic updates. You can disable your add-on by clicking the Disable button on the Edit Add-on page. You can go back at any time and re-enable your add-on from the same page.

Why aren't add-on updates sent out for sandbox'ed add-ons?

Due to security concerns. Add-ons in the sandbox are unmoderated. If automatic updates were enabled, then this could be used for malicious purposes. Going "public" forces a review by an editor and lessens the chance of a rogue add-on doing damage thru automatic updating.

Where can I find new themes for Firefox?

If I disable an add-on in Firefox, will that remove it from my browser?

I see several add-ons which provide the same capabilities. How do I decide which one is best?

When I try to install an add-on, the dialog box says "Author not verified". Is there a problem with the add-on?

I see a great add-on but it says that it's only compatible with Firefox 2.x. Can I still install it in Firefox 3.x?

How do I backup all of the add-ons and themes that I've installed?

I installed a new theme but would like to revert back to the Firefox default theme. How do I do that?

If I have an issue with an add-on, should I contact Mozilla?

What checks are in place to make sure that add-ons are stable and safe to use?

I want to contact an add-on author but he won't reply?

I've upgraded to Firefox 3.x but my add-on no longer works? Why is that?

I've added an add-on and now Firefox is acting funny? What do I do?

I want to remove an add-on but I don't know where or how to do it?

What is Firefox's Safe Mode feature?

What are experimental add-ons?

Can I submit requests for new add-ons?

I'm looking for an add-on developer to help me on a project. Is there a place I can post a request?

Is there a way to sync the add-ons installed on one computer onto another computer?

How many add-ons can I install?