AMO:FAQ: Difference between revisions
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This FAQ for the [http://addons.mozilla.org AMO site] addresses some topics not currently covered by the Firefox Support website. The Support website includes introductory information about [http://support.mozilla.com/en-US/kb/Customizing+Firefox+with+add-ons customizing Firefox with add-ons] as well as articles on: | |||
* Troubleshooting [http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons add-on installation], [http://support.mozilla.com/en-US/kb/Troubleshooting+plugins plugins] & [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes general issues]. | |||
* [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons How to uninstall add-ons] and [http://support.mozilla.com/en-US/kb/Cannot+uninstall+an+add-on troubleshooting uninstallation]. | |||
* [http://support.mozilla.com/en-US/kb/Gray+bar+below+the+status+bar Dealing with problematic add-ons / Gray Bar issue] | |||
https://addons.mozilla.org/en-US/firefox/pages/experimentalAddons | |||
= Firefox Add-on Questions = | |||
== If I disable an add-on in Firefox, will that remove it from my browser? == | |||
== When I try to install an add-on, the dialog box says "Author not verified". Is there a problem with the add-on? == | |||
=== | = Add-on Site/AMO = | ||
== Where can I find new themes for Firefox? == | |||
== I see several add-ons which provide the same capabilities. How do I decide which one is best? == | |||
= | Here | ||
= Update Service = | |||
== | = Blocklisting Service = | ||
=== I see a great add-on but it says that it's only compatible with Firefox 2.x. Can I still install it in Firefox 3.x? === | === I see a great add-on but it says that it's only compatible with Firefox 2.x. Can I still install it in Firefox 3.x? === | ||
=== How do I backup all of the add-ons and themes that I've installed? === | === How do I backup all of the add-ons and themes that I've installed? === | ||
| Line 38: | Line 37: | ||
=== Is there a way to sync the add-ons installed on one computer onto another computer? === | === Is there a way to sync the add-ons installed on one computer onto another computer? === | ||
=== How many add-ons can I install? === | === How many add-ons can I install? === | ||
This FAQ is meant for end users; developer FAQ should go in the | |||
author's section of the [http://wiki.mozilla.org/Update:Authors site]. | |||
=== What applications and versions are supported? === | |||
Please see the complete list [http://addons.mozilla.org/pages/appversions here]. | |||
=== How do I delete my add-on? === | |||
Due to security concerns, it is not possible to delete an add-on once its GUID has been submitted to AMO. Instead, you can "disable" your add-on which will hide it from searches, display pages, and automatic updates. You can disable your add-on by clicking the Disable button on the Edit Add-on page. You can go back at any time and re-enable your add-on from the same page. | |||
=== Why aren't add-on updates sent out for sandbox'ed add-ons? === | |||
Due to security concerns. Add-ons in the sandbox are unmoderated. If automatic updates were enabled, then this could be used for malicious purposes. Going "public" forces a review by an editor and lessens the chance of a rogue add-on doing damage thru automatic updating. | |||
Revision as of 06:12, 24 July 2008
This FAQ for the AMO site addresses some topics not currently covered by the Firefox Support website. The Support website includes introductory information about customizing Firefox with add-ons as well as articles on:
- Troubleshooting add-on installation, plugins & general issues.
- How to uninstall add-ons and troubleshooting uninstallation.
- Dealing with problematic add-ons / Gray Bar issue
https://addons.mozilla.org/en-US/firefox/pages/experimentalAddons
Firefox Add-on Questions
If I disable an add-on in Firefox, will that remove it from my browser?
When I try to install an add-on, the dialog box says "Author not verified". Is there a problem with the add-on?
Add-on Site/AMO
Where can I find new themes for Firefox?
I see several add-ons which provide the same capabilities. How do I decide which one is best?
Here
Update Service
Blocklisting Service
I see a great add-on but it says that it's only compatible with Firefox 2.x. Can I still install it in Firefox 3.x?
How do I backup all of the add-ons and themes that I've installed?
I installed a new theme but would like to revert back to the Firefox default theme. How do I do that?
If I have an issue with an add-on, should I contact Mozilla?
What checks are in place to make sure that add-ons are stable and safe to use?
I want to contact an add-on author but he won't reply?
I've upgraded to Firefox 3.x but my add-on no longer works? Why is that?
I've added an add-on and now Firefox is acting funny? What do I do?
I want to remove an add-on but I don't know where or how to do it?
What is Firefox's Safe Mode feature?
What are experimental add-ons?
Can I submit requests for new add-ons?
I'm looking for an add-on developer to help me on a project. Is there a place I can post a request?
Is there a way to sync the add-ons installed on one computer onto another computer?
How many add-ons can I install?
This FAQ is meant for end users; developer FAQ should go in the author's section of the site.
What applications and versions are supported?
Please see the complete list here.
How do I delete my add-on?
Due to security concerns, it is not possible to delete an add-on once its GUID has been submitted to AMO. Instead, you can "disable" your add-on which will hide it from searches, display pages, and automatic updates. You can disable your add-on by clicking the Disable button on the Edit Add-on page. You can go back at any time and re-enable your add-on from the same page.
Why aren't add-on updates sent out for sandbox'ed add-ons?
Due to security concerns. Add-ons in the sandbox are unmoderated. If automatic updates were enabled, then this could be used for malicious purposes. Going "public" forces a review by an editor and lessens the chance of a rogue add-on doing damage thru automatic updating.