Support/Weekly Meetings/Agenda 2009-07-13: Difference between revisions

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'''Knowledge Base'''
'''Knowledge Base'''
 
* How do we document top crashes in which the cause/solution is unknown?[https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=385182&forumId=3]
* Articles w/csat score below 4 [https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=386847&forumId=3]
* So far only one proposed solution for centralizing communication [https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=371916&forumId=3]. We should get more ideas.


'''Forum'''
'''Forum'''

Revision as of 14:32, 13 July 2009

Sumo


Knowledge Base

  • How do we document top crashes in which the cause/solution is unknown?[1]
  • Articles w/csat score below 4 [2]
  • So far only one proposed solution for centralizing communication [3]. We should get more ideas.

Forum


Live Chat


Roundtable

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