Support/Goals/2011Q3/Identity Documentation: Difference between revisions

Revision as of 15:07, 12 July 2011

Feature	Status	ETA	Owner
Initial topic selection by Product and SuMo		2011-07-29	Ibai Garcia
Propose list of topics and discuss with the Community		2011-08-12	Ibai Garcia
Draft of the articles		2011-08-26	Ibai Garcia
Finalize and review articles		2011-09-09	Ibai Garcia
Decide with Product and UX how drive user with issues to support		2011-09-09	Ibai Garcia
Implement support path		2011-09-25	Ibai Garcia

Summary

A set of articles and templates that explains the processes and potential issues of using Identity/Browser ID. The goal is to have an initial set ready with the Beta launch of the Service in Q3.

Team

Who's working on this?

Goal Manager: Ibai Garcia
Lead Developer: Ben Adida
Product Manager: Dan Mills
UX:

Team list should make it clear who to ask about what, and who to ping when they're needed.

Goals

To draft, write and review SUMO articles to cover the "expected" most popular uses cases of Browser ID.
Set up an easy access to the content (i.e. link) so the beta users can find the information after the launch.

Project Plan

Initial topic selection by Product and SuMo (29 July)
Propose list of topics and discuss with the Community (12 August)
Draft of the articles (26 August)
Finalize and review articles (9 September)
Decide with Product and UX how drive user with issues to support. (9 September)
Implement support path. (i.e. Do we want to link to these articles from www.browswerid.org?)(24 September)

Non-Goals

The goal for this quarter doesn't involve the full localization of the content.
This project doesn't aim to cover every possible issue but to have an initial collection of articles before the official launch.

Additional Documentation

Identity Roadmap

Legend (remove if you like)

	Healthy: feature is progressing as expected.
	Blocked: feature is currently blocked.
	At Risk: feature is at risk of missing its targeted release.
ETA	Estimated date for completion of the current feature task. Overall ETA for the feature is the product release date.

@@ Line 7: / Line 7: @@
 |-
 <section begin="status" />
-| [[Identity SUMO Content Creation]]
+| [[Initial topic selection by Product and SuMo]]
-| {{StatusHealthy|status=Working on initial concept}}
+| {{StatusHealthy|status=}}
-| 2011-09-30
+| 2011-07-29
+| Ibai Garcia
+|-
+| [[Propose list of topics and discuss with the Community]]
+|
+| 2011-08-12
+| Ibai Garcia
+|-
+| [[Draft of the articles]]
+|
+| 2011-08-26
+| Ibai Garcia
+|-
+| [[Finalize and review articles]]
+|
+| 2011-09-09
+| Ibai Garcia
+|-
+| [[Decide with Product and UX how drive user with issues to support]]
+|
+| 2011-09-09
+| Ibai Garcia
+|-
+| [[Implement support path]]
+|
+| 2011-09-25
 | Ibai Garcia
 <section end="status" />
 |-
 |}
 == Summary ==
@@ Line 22: / Line 48: @@
 * '''Goal Manager''': Ibai Garcia
-* '''Lead Developer''':
+* '''Lead Developer''': Ben Adida
 * '''Product Manager''': Dan Mills
 * '''UX''':
@@ Line 33: / Line 59: @@
 == Project Plan ==
-# Initial topic selection by Product and SuMo
+# Initial topic selection by Product and SuMo (29 July)
-# Propose list of topics and discuss with the Community
+# Propose list of topics and discuss with the Community (12 August)
-# Draft of the articles
+# Draft of the articles (26 August)
-# Finalize and review articles
+# Finalize and review articles (9 September)
-# Decide with Product and UX how drive user with issues to support.
+# Decide with Product and UX how drive user with issues to support. (9 September)
-# Implement support path. (i.e. Do we want to link to these articles from www.browswerid.org?)
+# Implement support path. (i.e. Do we want to link to these articles from www.browswerid.org?)(24 September)
 == Non-Goals ==