Thunderbird:Help Documentation:Outline

Content:

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Topics:

• Menu reference
• Import Address Books, Mail, Settings
• Account setup
  • Email (including Global Inbox)
  • RSS
  • Movemail
  • News
• Managing junk mail
• Message filters
• The Address Book
• Organizing your email (too unspecific, overlaps with managing junk and message filters)
• Handle the folder pane (sort by, threaded, grouped by sort, display only certain messages/threads, change the columns displayed)
• Handle the message display (header display, message body as, text size, chararcter encoding, show images)
• Search (various options in the searchbox, save search as a folder)
• Composing email (including reply/forward/edit as new)
• Customizing Thunderbird: 3 layouts, Extensions and Themes, (Toolbar?)
• Options
  • Overview of the various options dialogs and managers (explain where to look for which kind of setting)
  • Folder Properties
  • Account settings (including Identities)
  • Options dialog
  • Junk mail controls
• OS-specific documentation
  • Terminology differences between Thunderbird, Outlook (& OE), Eudora (others?)
  • Terminology differences between Thunderbird, KMail, Evolution (others?)
  • Terminology differences between Thunderbird, Mail.app, Eudora (others?)
• Shortcuts (keyboard, possibly mouse if there are enough that are non-obvious)

Special Topics:

• Glossary of terms
  • terms to include: RSS, IMAP, POP, SSL, signature, S/MIME, LDAP, subscribe <add others here>
• Documentation for specific areas (via Help button/special overlays)

Topics to Omit(*):

• Profile/mail folder sharing between Windows and Linux (too geeky, not generally useful)

(*) Where "Omit" means "Put in an alternate location, obvious to geeky folks" Such as an online FAQ or NotSoFAQ.

It may also be a good idea to have a help page called `Advanced Topics' or similar, with links to online discussions of these advanced topics.