Thunderbird:Getting Help
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Getting Help
Anyone can head to the following places for help on Thunderbird.
- Thunderbird Support Articles (SUMO)
- Online help in the form of Thunderbird Knowledge Base articles, contains answers to more than 75% of Thunderbird Support questions
- Thunderbird Help Forum (SUMO)
- monitored by a community of volunteers
- (previously
Thunderbird Support Forums on Get Satisfaction- RETIRED)
- (previously
- #thunderbird
- IRC channel on irc.mozilla.org - informal and real time, but not monitored by employees, and support is better on weekdays
- The Thunderbird support newsgroup
- not monitored by employees
Third-party
- mozillaZine Forums - A great place for Thunderbird support.
- New mozillaZine Forums - The new mozillaZine forums will be based here.
- mozillaZine Knowledge Base
- Frequently encountered issues - and how to solve them.
- Articles - All Thunderbird articles.
Performance Issues & Testing
Localized
The following are 3rd party, independent and are not affiliated with Mozilla:
- Thunderbird Support in French
- mozillaZine France - mozillaZine in French.
- mozillaZine Japan - mozillaZine in Japanese.
- mozillaZine Korea - mozillaZine in Korean.
- mozillaZine Spain - mozillaZine in Spanish.
- Thunderbird Mail DE - documentation, links, downloads, forums in German