Support/Weekly Meetings/Agenda 2018-09-26

Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

• California: 1-650-903-0800, pin 2 then 8437 then #
• Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
• Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

• Join the meeting on Vidyo (You'll have to download and install the Vidyo Desktop client)
• Watch the meeting live via Vidyo
• AirMozilla

Read more

• Support blog

Live chat

• irc.mozilla.org #sumo - web-based IRC

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PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

• guigs
• vesper

AGENDA

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

1. 62.0.2 is out, please update your browser!
2. Firefox Monitor came out! Check it out!

SUPPORT FORUM

• Check out the new products and 62.0.2 updates. Thank you for all of your support and help.
• Metrics (8/19 -8/26)
  • ~15% solved and 82% answered
• Some top contributors - cor-el, Pkshadow, Jscher, McCoy, FFus3r
  • Top Viewed new questions
    • How can I remove notifications in Firefox from a media that I do not want to receive? 60 views
    • Does new Firefox for Android come with a VPN?
    • Como remover os detalhes de palavra-chave e etiquetas quando clico em um favorito na Biblioteca? (How do I remove the keyword details and tags when I click on a bookmark in the Library?)
    • Google search results in Firefox display like they do in Chrome Hey Kev welcome!
    • video doesn't load ( new problem )Video issues this week and last - be sure to update your drivers (and remember Firefox does not support XP users )
    • Avast removed 'bad' firefox add ons now I can't get firefoz to load - Thank you Philipp - this patch was for .2 release be sure to update your browser
    • Can java be enabled using Firefox 60.2 esr? Still seeing old plugin support in ESR versions. Java included here.
    • OS X Mojave (full release) - FF freezes if trying to rename a file to save
    • [new windows and tabs option in FF 62.0.2 https://support.mozilla.org/en-US/questions/1235263] Start up page customization

SOCIAL SUPPORT

• Thank you Jens, Christophe, Jhonatas, Mkk, Mkkl, Pravin, Selim and Syam! https://screenshots.firefox.com/0FQMqD1tJbHHAw5g/reply.buffer.com
• New users! Say hello and thank you for helping out Gerd, hackerofzone!
• See @MozillaVR out there answering Reality questions! Interested in helping out?
• Still looking for help with welcoming new users and adding some new documentation to the "How to Contribute" section. Please reach out for how to get started!
• Metrics
  • 211 Help Me 67 Answered + 78 #fxhelp 69% response rate (Next week we will have by language!)