Support/Weekly Meetings/Agenda 2009-07-13

Sumo

• Last week's weekly support issues
• Weekly metrics

Knowledge Base

• How do we document top crashes in which the cause/solution is unknown?[1]
• Articles w/csat score below 4 [2]
• So far only one proposed solution for centralizing communication [3]. We should get more ideas.

Forum

Live Chat

Roundtable