Support/SUMODayApril11/Events

For suggesting and planning events and projects for SUMO Day, April 11th. Projects/Events should ideally be harder tasks that would be easier to do with a group, or easy tasks that are good for new users to familiarize themselves with us.

Knowledge Base

• Tagging articles
• Update articles with Firefox 3 info (Support/Firefox3:Articles)
• Check spelling on all articles
• Add screenshots
• Adding/replacing content with SHOWFOR; introduce people to SHOWFOR

Forums

• Look for unanswered threads

Live Chat

• Pair up, while one person talks to user, another can search for answers, note if the problem is documented