canmove, Confirmed users
868
edits
No edit summary |
Jennierose (talk | contribs) No edit summary |
||
(15 intermediate revisions by 2 users not shown) | |||
Line 1: | Line 1: | ||
[[Category: Contribute]] [[Category: Coding]] | |||
This document describes the contribution pathways towards becoming a core Firefox contributor, including goals, metrics, and followup, to help Mozilla meaningfully and measurably grow and maintain our contributor base. | This document describes the contribution pathways towards becoming a core Firefox contributor, including goals, metrics, and followup, to help Mozilla meaningfully and measurably grow and maintain our contributor base. | ||
It is broadly based on the [ | It is broadly based on the [[Contribute/Pathways|Pathways model]] adopted by the Community Building Team. Engagement points that feed into to the Coding pathway are [[Contribute/Coding/Engagement|listed on the Engagement page]]. | ||
As of early 2014, Mozilla's biggest challenges around community growth revolve around accessibility and retention; the two biggest dials we can turn to drive contribution rates are to make it easier for new participants to contribute and rewarding for them to continue. | As of early 2014, Mozilla's biggest challenges around community growth revolve around accessibility and retention; the two biggest dials we can turn to drive contribution rates are to make it easier for new participants to contribute and rewarding for them to continue. | ||
Line 9: | Line 11: | ||
Individual contributions here have been roughly grouped into tiers, for reasons that will be explained in the "Gardening" section below. | Individual contributions here have been roughly grouped into tiers, for reasons that will be explained in the "Gardening" section below. | ||
=== Tier 1 === | === Tier 1 - Casual Contributors === | ||
These are the foot-in-the-door starting points and entry-level contributions that are the bread and butter of community contribution. They don't (and should not) present a high bar to participation, and be amenable to anonymous contribution where possible. | These are the foot-in-the-door starting points and entry-level contributions that are the bread and butter of community contribution. They don't (and should not) present a high bar to participation, and be amenable to anonymous contribution where possible. | ||
Line 17: | Line 19: | ||
* Installing Nightly | * Installing Nightly | ||
** Metrics: mzl.la, download count | ** Metrics: mzl.la, download count | ||
**Rewards/recognition: Thanks on Nightly page. | ** Rewards/recognition: Thanks on Nightly page. | ||
**Related initiatives: | ** Related initiatives: Point Aurora start page towards nightly? Advocacy to Student Ambassadors list. | ||
** Followup: The Nightly first-run page includes invitations to join Mozillians, file bugs and hack on Firefox. | ** Followup: The Nightly first-run page includes invitations to join Mozillians, file bugs and hack on Firefox. | ||
** Next steps: | ** Next steps: Get a Bugzilla account, build Firefox. | ||
* Creating Bugzilla account | * Creating Bugzilla account | ||
Line 27: | Line 29: | ||
** Related initiatives: | ** Related initiatives: | ||
** Followup: | ** Followup: | ||
** Next steps: | ** Next steps: File a bug, reproduce a bug. | ||
* Filing a bug | * Filing a bug | ||
** Metrics: Bugzilla | ** Metrics: Bugzilla | ||
** Rewards/recognition: Thanks. I | ** Rewards/recognition: Thanks. I | ||
** Related initiatives: Automated badge-awarding and metrics integrated into [ | ** Related initiatives: Automated badge-awarding and metrics integrated into [[Baloo]] gives us lots of | ||
** Followup: Contributor is invited to create a Mozillians acc't. When a bug or its dupe is resolved fixed, first-time contributors should be receive a note thanking them for their contribution. | ** Followup: Contributor is invited to create a Mozillians acc't. When a bug or its dupe is resolved fixed, first-time contributors should be receive a note thanking them for their contribution. | ||
** Next steps: | ** Next steps: Creating a test case, triaging a bug. | ||
* Creating a test case | * Creating a test case | ||
Line 41: | Line 43: | ||
** Related initiatives: | ** Related initiatives: | ||
** Followup: This may count as a contribution - up to the discretion of the filer - towards adding that contributor to Mozilla’s list of contributors. | ** Followup: This may count as a contribution - up to the discretion of the filer - towards adding that contributor to Mozilla’s list of contributors. | ||
** Next steps: | ** Next steps: Build Firefox, create a patch. | ||
* Creating a Mozillians Account | * Creating a Mozillians Account | ||
Line 48: | Line 50: | ||
** Related initiatives: | ** Related initiatives: | ||
** Followup: The signup process should present users with engineering-relevant groups to sign up for, among the usual regional options. | ** Followup: The signup process should present users with engineering-relevant groups to sign up for, among the usual regional options. | ||
** Next steps: | ** Next steps: Follow a Mozillians group (Themed? Regional?), look at the Reps program. | ||
=== Tier 2 === | === Tier 2 - Active Contributors === | ||
This is the target tier for contributor engagement; we know that the dropout rate between third and fourth contributions is dramatically lower than between first and second, so fostering contributors at this level - a process as simple as prompt replies to questions and basic acknowledgement of their contributions - is essential. | This is the target tier for contributor engagement; we know that the dropout rate between third and fourth contributions is dramatically lower than between first and second, so fostering contributors at this level - a process as simple as prompt replies to questions and basic acknowledgement of their contributions - is essential. | ||
While some of the badge-awarding here is numerical - 1,3,5 etc... - as badge awarding becomes more common and easier to automate, more interesting and whimsical choices become possible. | |||
Active Contributors may enjoy: | |||
* Submitting a patch / Filing a pull request | * Submitting a patch / Filing a pull request | ||
** Metrics: Bugzilla / Github | ** Metrics: Bugzilla / Github | ||
** Rewards/recognition: Message of thanks. | ** Rewards/recognition: Message of thanks. | ||
** Related initiatives: | ** Related initiatives: (Github <-> Baloo?) | ||
** Followup: Prompt. As per [ | ** Followup: Prompt. As per [[Contribute/Coding/Mentoring#Reviewer_Followup|here]] we know that prompt review of a patch is strongly correlated to contributor retention. Invite contributor to sign up for Mozillians, if they have not yet done so. | ||
** Next steps: | ** Next steps: Working through patch review/resubmit process. | ||
* Having | * Having patches r+’ed and merged | ||
** Metrics: Mercurial (script something for Github?) | ** Metrics: Mercurial (script something for Github?) | ||
** Rewards/recognition: Name in about:credits, callout in release notes for first patch. Recognition at various contribution intervals - 1, 3, 5, 10, 25, 50, 100... | ** Rewards/recognition: Badge, Name in about:credits, callout in release notes for first patch. Recognition at various contribution intervals - 1, 3, 5, 10, 25, 50, 100... | ||
** Related initiatives: ReviewBoard integration with Baloo is going to be important. | ** Related initiatives: ReviewBoard integration with Baloo is going to be important. | ||
** Followup: When a patch is r+’ed, contributors should be guided towards their next bug. | ** Followup: When a patch is r+’ed, contributors should be guided towards their next bug. | ||
** Next steps: | ** Next steps: Apply for try-server access | ||
* | * Gain try-server (Commit Level 1) access | ||
** Metrics: Bugzilla | ** Metrics: Bugzilla | ||
** Rewards/recognition: Badge on Mozillians (For access? For first all-green push?) | ** Rewards/recognition: Badge on Mozillians (For access? For first all-green push?) | ||
** Related initiatives: Eventual ReviewBoard integration. | ** Related initiatives: Eventual ReviewBoard integration. | ||
** Followup: | ** Followup: We should figure out how to celebrate somebody's first all-green test run. | ||
** Next steps: | ** Next steps: Direct contributor to a next patch, offer a mentored bug that appears to be a good fit. | ||
=== Tier 3 === | === Tier 3 - Core Contributors === | ||
These are consistent contributors | These are consistent contributors | ||
* Consistent Tier 1 participation across (3+?) | * Consistent Tier 1/2 participation across several (3, 4+?) releases. | ||
** Metrics: | ** Metrics: Mercurial, other | ||
** Rewards/recognition: Badge? | ** Rewards/recognition: Badge? Lotta badges getting thrown around here. | ||
** Related initiatives: | ** Related initiatives: | ||
** Followup: | ** Followup: People who make it here for a few releases and then disappear need to be followed up through separate channels. A regular contributor's departure, silent or otherwise, is a big deal worth investigating. | ||
** Next steps: | ** Next steps: | ||
* Gaining Level | * Gaining Level 2 commit access | ||
** Metrics: | ** Metrics: Mercurial? LDAP? | ||
** Rewards/recognition: | ** Rewards/recognition: Everything gets a badge, I guess, but we should send a shirt at this point. | ||
** Related initiatives: | ** Related initiatives: | ||
** Followup: | ** Followup: | ||
** Next steps: | ** Next steps: More of the same. | ||
* Mentoring a new contributor through the contribution process. | * Mentoring a new contributor through the contribution process. | ||
** Metrics: | ** Metrics: ? Bugzilla, maybe? Need an answer for this one. | ||
** Rewards/recognition: Badge on Mozillians, mention in “mentors” section in release notes. | ** Rewards/recognition: Badge on Mozillians, mention in “mentors” section in release notes. | ||
** Related initiatives: | ** Related initiatives: [[Contribute/Coding/Mentoring#Good_Mentored_Bugs|The mentoring doc]]. | ||
** Followup: | ** Followup: Do we need a Mentors dashboard? | ||
** Next steps: | ** Next steps: | ||
* Reviewing patches / pull requests | * Reviewing patches / pull requests | ||
** Metrics: Bugzilla / Github | ** Metrics: Bugzilla / Github | ||
** Rewards/recognition: | ** Rewards/recognition: First reviewed patch merged should be worth something interesting. Swag? | ||
** Related initiatives: | ** Related initiatives: | ||
** Followup: | ** Followup: | ||
** Next steps: | ** Next steps: | ||
=== High-level contributors === | === High-level contributors === | ||
At this point typical rewards for contributions become a disincentive. Substantial and meaningful involvement with contributors at this level should be routine; contributors who have demonstrated this level of commitment should be supported with | At this point typical rewards for contributions become a disincentive; nobody at this level of play needs badges. Substantial and meaningful involvement with contributors at this level should be routine; contributors who have demonstrated this level of commitment should be supported with hardware and software as required and invited to workweeks and events (MozFests, etc) as a matter of course. | ||
* Gaining Level 3 commit access | * Gaining Level 3 commit access | ||
Line 122: | Line 128: | ||
* Becoming a module owner or peer | * Becoming a module owner or peer | ||
** Metrics: Despot (LDAP?) | ** Metrics: Despot (LDAP?) | ||
= Gardening And Routine Maintenance = | = Gardening And Routine Maintenance = | ||
To support the tiered engagement approach and measure its ongoing success, Mike Hoye will | To support the tiered engagement approach and measure its ongoing success, Mike Hoye [mhoye] will: | ||
* Maintain a list of minimum of 40 good first bugs with active mentors at all times. | * Maintain a list of minimum of 40 good first bugs with active mentors at all times. | ||
* Maintain a list minimum of 30 good next bugs with active mentors at all times. | * Maintain a list minimum of 30 good next bugs with active mentors at all times. | ||
* Identify 10 "diamond" work items each two-week iteration with willing mentors. | * Identify 10 "diamond" work items each two-week iteration with willing mentors. | ||
* Verify that all the above meet the criteria laid out in the [https:// | * Verify that all the above meet the criteria laid out in the [[Contribute/Coding/Mentoring|Mentoring guidelines]] | ||
* | * Routinely evangelizing the above in various channels, including [https://twitter.com/startmozilla Start Mozilla]. | ||
* Evangelizing the use of Josh Matthews' [http://www.joshmatthews.net/blog/2013/12/you-are-receiving-this-mail-because-you-are-mentoring-this-bug/ Mentored bug email filter]. With many engineers relying exclusively on the Needinfo flag now, lots of "may I work on this bug?" questions get ignored for weeks or months at a time. | |||
* interviewing first-time contributors, as well as contributors who have moved on, to figure out how to improve our processes. | |||
* Auditing existing mentored and good-first bugs to make sure they are as claimed. Reassigning bad-good-first-bugs as mentored bugs as appropriate, verifying that mentors continue to be willing. |