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Firefox:1.5 Network Error Messages: Difference between revisions
v2; removed questions, made everything into suggested fixes, added %address where appropriate
(v2; removed questions, made everything into suggested fixes, added %address where appropriate) |
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* will we have access to the attempted URL for use in the error messages? | * will we have access to the attempted URL for use in the error messages? | ||
** Yes, the URL is available. | ** Yes, the URL is available. | ||
** ok, | ** ok, using %address to refer to the attempted URI. --[[User:Beltzner|Beltzner]] 14:26, 27 Jul 2005 (PDT) | ||
* will we have access to the product name for use in the error messages? | * will we have access to the product name for use in the error messages? | ||
** Not yet, but we will have ([https://bugzilla.mozilla.org/show_bug.cgi?id=302309 bug 302309]) | ** Not yet, but we will have ([https://bugzilla.mozilla.org/show_bug.cgi?id=302309 bug 302309]) | ||
** ok for now will assume "Firefox" will resolve to some environment variable that's accessable from these messaages --[[User:Beltzner|Beltzner]] 14:26, 27 Jul 2005 (PDT) | |||
== Error Page label & retry button label == | == Error Page label & retry button label == | ||
| Line 18: | Line 19: | ||
== connectionFailure == | == connectionFailure == | ||
<b><u> | <b><u>Can't connect to this address</u></b><br> | ||
Firefox | Firefox can't establish a connection to the server at %address. | ||
*The site could be temporarily unavailable. | *The site could be temporarily unavailable or too busy. Try again in a few moments. | ||
* | *If you are unable to load any addresses, check the computer's network connection. | ||
* | *If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. | ||
== deniedPortAccess == | == deniedPortAccess == | ||
<b><u>This port is restricted</u></b><br> | <b><u>This port is restricted</u></b><br> | ||
This address (%address) specifies a network port which is normally used for purposes other than web browsing. Firefox has canceled the request for your protection. | This address (%address) specifies a network port which is normally used for purposes other than web browsing. Firefox has canceled the request for your protection. | ||
* | *You might need to install a plugin or other software to view this address. Go back to the previous page and check the site for any special requirements. | ||
== dnsNotFound == | == dnsNotFound == | ||
<b><u>Can't find this server</u></b><br> | <b><u>Can't find this server</u></b><br> | ||
Firefox can't find the server at | Firefox can't find the server at %address. | ||
* | *Check the address for typing errors such as <b>ww</b>.mozilla.org instead of <b>www</b>.mozilla.org | ||
* | *If you are unable to load any addresses, check the computer's network connection. | ||
* | *If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. | ||
== fileNotFound == | == fileNotFound == | ||
<b><u>Can't load this file</u></b><br> | <b><u>Can't load this file</u></b><br> | ||
Firefox can't find the file at | Firefox can't find the file at %address. | ||
* | *Check the file name for for capitalization or other typing errors. | ||
* | *Be sure that you have the required access to see the file at this address. | ||
*Check to see if the file was moved, renamed or deleted. | |||
== generic == | == generic == | ||
| Line 49: | Line 50: | ||
== malformedURI == | == malformedURI == | ||
<b><u>The address isn't valid</u></b><br> | <b><u>The address isn't valid</u></b><br> | ||
%address isn't in a recognized format. | |||
* | *Web addresses are usually written like <b>http://www.somewhere.com</b> | ||
* | *Make sure that you're using forward slashes (i.e. <b>/</b>). | ||
shouldn't that be i.e. instead of e.g.? --[[User:Biesi|Biesi]] 06:34, 27 Jul 2005 (PDT) | shouldn't that be i.e. instead of e.g.? --[[User:Biesi|Biesi]] 06:34, 27 Jul 2005 (PDT) | ||
| Line 60: | Line 60: | ||
== netInterrupt == | == netInterrupt == | ||
<b><u>The connection was interrupted</u></b> <br> | <b><u>The connection was interrupted</u></b> <br> | ||
The connection to the server at | The connection to the server at %address was interrupted while the page was loading. | ||
* | *The site could be temporarily unavailable or too busy. Try again in a few moments. | ||
* | *If you are unable to load any addresses, check the computer's network connection. | ||
* | *If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. | ||
== netOffline == | == netOffline == | ||
<b><u> | <b><u>Offline mode</u></b><br> | ||
Firefox is currently in "offline mode" and is unable to browse the web. | Firefox is currently in "offline mode" and is unable to browse the web. | ||
* | *Select "Work Offline" in the "File" menu to take the browser out of offline mode. | ||
== netReset == | == netReset == | ||
<b><u>The connection was reset</u></b><br> | <b><u>The connection was reset</u></b><br> | ||
The connection to the server at | The connection to the server at %address was reset while the page was loading. | ||
* | *The site could be temporarily unavailable or too busy. Try again in a few moments. | ||
* | *If you are unable to load any addresses, check the computer's network connection. | ||
* | *If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. | ||
== netTimeout == | == netTimeout == | ||
<b><u>The connection timed out</u></b><br> | <b><u>The connection timed out</u></b><br> | ||
Firefox got tired of waiting to hear back from the server at | Firefox got tired of waiting to hear back from the server at %address. | ||
* | *The site could be temporarily unavailable or too busy. Try again in a few moments. | ||
* | *If you are unable to load any addresses, check the computer's network connection. | ||
* | *If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. | ||
== protocolNotFound == | == protocolNotFound == | ||
<b><u>That protocol isn't recognized</u></b><br> | <b><u>That protocol isn't recognized</u></b><br> | ||
Firefox isn't sure what protocol is being specified by | Firefox isn't sure what protocol is being specified by %address. | ||
* | *You might need to install a plugin or other software to view this address. Go back to the previous page and check the site for any special requirements. | ||
== proxyConnectFailure == | == proxyConnectFailure == | ||
<b><u>The proxy server is refusing connections</u></b><br> | <b><u>The proxy server is refusing connections</u></b><br> | ||
Firefox is configured to use a proxy server, but that proxy server is refusing connections. | Firefox is configured to use a proxy server, but that proxy server is refusing connections. | ||
* | *Check the proxy settings in "Preferences" to make sure they are correct. | ||
== proxyResolveFailure == | == proxyResolveFailure == | ||
<b><u>The proxy server can't be found</u></b><br> | <b><u>The proxy server can't be found</u></b><br> | ||
Firefox is configured to use a proxy server, but that proxy server cannot be found. | Firefox is configured to use a proxy server, but that proxy server cannot be found. | ||
* | *Check the proxy settings in "Preferences" to make sure they are correct. | ||
* | *Check to make sure you computer has a working network connection. | ||
* | *If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web. | ||
== redirectLoop == | == redirectLoop == | ||
<b><u>The page isn't redirecting properly</u></b><br> | <b><u>The page isn't redirecting properly</u></b><br> | ||
Firefox has detected that the server | Firefox has detected that the server is redirecting the request for %address in a way that will never complete. | ||
* | *Change your cookies settings in "Preferences" to accept cookies for this site. | ||
== unknownSocketType == | == unknownSocketType == | ||
<b><u>Unexpected response from server</u></b><br> | <b><u>Unexpected response from server</u></b><br> | ||
The server at | The server at %address responded to the request in an unexpected way, and Firefox cannot continue. | ||