Discussion Forums/Problem Statement: Difference between revisions

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The current solution is [[Discussion_Forums|somewhat documented]], and is built around the idea of a set of unified forums, arranged topically, accessible via 3 different mechanisms - email, NNTP (news) and the web. It is read/write via all three mechanisms. It involves partnerships with Giganews (for newsgroups) and Google (for web-based Google Groups).  
The current solution is [[Discussion_Forums|somewhat documented]], and is built around the idea of a set of unified forums, arranged topically, accessible via 3 different mechanisms - email, NNTP (news) and the web. It is read/write via all three mechanisms. It involves partnerships with Giganews (for newsgroups) and Google (for web-based Google Groups).  


The hope is that anyone who wants to be involved with Mozilla will be able to cope with either email (mailing lists) or a web-based discussion interface (Google Groups). Posting via Google Groups is futile, see https://bugzilla.mozilla.org/show_bug.cgi?id=1225589#c5
The hope is that anyone who wants to be involved with Mozilla will be able to cope with either email (mailing lists) or a web-based discussion interface (Google Groups).


==Current Problems==
==Current Problems==
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===Why can't we go web-only? One thing is much easier to maintain than three.===
===Why can't we go web-only? One thing is much easier to maintain than three.===


The UI of the web-based discussion forums we can find, particularly with relation to threading and unread message markers, still hasn't caught up with email and news (some might add "in the minds of those who like to read information using a mail/news style interface"). It's very hard to consume a large quantity of information this way. Google Groups may be an exception to this... but that takes us back to one of the earlier questions.
The UI of the web-based discussion forums we can find, particularly with relation to threading and unread message markers, still hasn't caught up with email and news (some might add "in the minds of those who like to read information using a mail/news style interface"). It's very hard to consume a large quantity of information this way. Google Groups may be an exception to this... but that takes us back to one of the earlier questions and posts to Google Groups can be lost due to its UI, see https://bugzilla.mozilla.org/show_bug.cgi?id=1225589#c5.


===Why don't we bring it all in-house?===
===Why don't we bring it all in-house?===
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