Connected Devices/Projects/Project Haiku: Difference between revisions

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{{caution|This experiment has concluded.  We have retained the content on this page so others can take advantage of these learnings. For the latest on what Mozilla is doing, visit [https://www.mozilla.org www.mozilla.org].}}
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  | heading1 = Project Haiku <!-- Project Title -->
  | heading1 = Project Haiku <!-- Project Title -->
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  | heading2 = Below, Project Haiku Prototypes <!-- Screenshot caption -->
  | heading2 = Below, Haiku Post-pivot Prototype <!-- Screenshot caption -->
  | content2 = [[image:Haiku-proto-shot.jpg|300px]]
  | content2 = [[image:Haiku_pivot_proto.jpg|300px]]
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  | content3 = Mozilla <!-- Mozilla, Partners, OpenSource -->
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'''Project Haiku''' (formerly Project Smart Home) began as a project to offer a middle ground between "in a box" smart-home solutions like Apple Homekit and DIY solutions like Raspberry Pi. We envisioned modular, affordable hardware with easy-to-use rules that would empower people to solve unique everyday problems in new and creative ways.


But we realized quickly that home automation and the industry's notion of a "smart home" are not the set of problems we are passionate about, or where we feel we can get most traction. So we've moved in a different direction, although many of the principles in the original project pitch remain relevant to our new direction.
<div style="background-color: #ffc; padding: 0.5em">


== Project overview ==
<strong>Project Status: <em>Backlogged</em></strong>
The Project Haiku team began by talking with people about the experiences that make them feel independent. An unexpected idea emerged from that research: connecting with other people makes people feel independent. The team is currently exploring how 12-15 year old girls communicate with friends and family, and how an ambient communication device might enhance their ability to connect with others.


== Product vision ==
This project is not currently under active development by Mozilla.
People are bombarded with messages from all the people (and things) in their lives. They constantly check their phones so they don't miss the most important ones. The result: fear, anxiety, and stress.
</div>


Many of these messages are simple changes in status for the people (and things<sup>1</sup>) in our lives. We all track many people (and things) “just in case” there is a time when a change in their status matters to us. But we must pay attention to all of these messages in order to see the ones that are most important to us.
'''Project Haiku''' (formerly Project Smart Home) began as a project to offer a middle ground between "in a box" smart-home solutions like Apple Homekit and DIY solutions like Raspberry Pi. We envisioned modular, affordable hardware with easy-to-use rules that would empower people to solve unique everyday problems in new and creative ways.  
 
Project Haiku offloads these changes in status from the phone to a wearable object. This allows us to focus our attention on the people (and things) that matter to us -- and ignore the rest.
 
[ insert new image here ]
 
'''In the future''', we will improve people’s lives with technology that empowers them to focus on what matters most to them.


'''In the future''', people will always know what’s going on with the people (and things) they care most about.


'''Notes'''
But we realized quickly that home automation and the industry's notion of a "smart home" are not the set of problems we are passionate about, or where we feel we can get most traction. So we moved in a different direction and chose to focus on a wearable device that would connect girls aged 12-15 with the people they loved.


<sup>1</sup> "things" include software services
At the same time, the [https://wiki.mozilla.org/Connected_Devices/Projects/Smart_Displays Smart Displays project] was also exploring the space of human connection. They arrived at a product opportunity for a stationary object that connects family members who live apart from one another.


== Product description ==
Because these 2 projects are working in a similar space, we've decided to merge them under the Project Haiku name. '''So Project Haiku is pivoting away from a wearable to a stationary object that resides inside the home.''' We're using the Smart Display work as the jumping point for our pivot.
A bracelet that displays the changes in status of girls and their friends
* A Bluetooth wearable communication accessory
* Uses a Mozilla service
* Conveys changes in status
* To and from the people I care most about


''An early concept for the bracelet''
== Current Work ==
 
We presented [https://docs.google.com/presentation/d/1RkOlF1B59kBiiiP7NVdjg6c_81yqd8RolmMMgIGa7vY our pivot plan] to the PIB on Sep 20, 2016. Our product concept focuses on connecting grandparents and grandchildren. We're currently running an experiment to test our major assumptions.
[[File:Project_Haiku_Bracelet.png|200px|An early concept for the bracelet]]
* [https://drive.google.com/open?id=0ByeF_fkExK_BcmJpaExSU2NCck0 UX design for learning prototype]
* [https://drive.google.com/open?id=0By2sNBDNKma0UFN2Z2dTN096WVk Pictures from our recent workweek] in Mountain View where the team built the learning prototypes for 20 people


== Program Status ==
== Program Status ==
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! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
| Survey to validate the hypotheses about the "priority people" and the "auto-replies"
| Survey to validate the hypotheses about the "priority people" and the "auto-replies"
|-
| User Research #4
| 8/26/2016
! style="background:#00B2FF;" | Done
| HTML prototype set up on Heroku to test the interactions and make refinements to the User Experience. It will help us to validate the assumptions "We believe that people want to provide their status to others (and will set/unset it)" and "We believe that when a person's status is off, they are not interested in the status of others"
|-
| User Research #5
| 8/19/2016
! style="background:#00B2FF;" | Done
| Sponsored Post on Instagram to set a baseline for future tests of our value propositions. We ran the post without a CTA over the weekend but this will be our baseline going forward.
|-
| User Research #6
|
! style="background:#00B2FF;" | Done
| Provide off-the-shelf smartwatch to girls age 12-15 to see if a wearable fits into their lives.
|-
| User Research #7
|
! style="background:#C1C6CA;" | On hold
| Make a physical prototype so girls can provide feedback on it. Our goal is to give them to a small group of girls and focus is on the wearable experience.
|-
| User Research #8
|
! style="background:#00B2FF;" | Done
| Survey 100 grandparents about how they currently communicate with their grandchildren. Purpose: set a baseline for measuring success of UR #9.
|-
| User Research #9
|
! style="background:#00B2FF;" | Done
| Share lofi prototype with 10 pairs of grandparents and grandchildren. Purpose: test major assumptions around product concept: voice calls + send/receive emojis. ([https://docs.google.com/a/mozilla.com/presentation/d/1RkOlF1B59kBiiiP7NVdjg6c_81yqd8RolmMMgIGa7vY see slide 13 here].
|
|-
| User Research #10
|
! style="background:#00EC00;" | On Target
| Share lofi prototype with 5 pairs of grandparents and grandchildren. Purpose: test participant interest in revised product concept: send/receive voicemail + send/receive emojis.
|}
|}


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| New Research plan created to learn about the '''needs of the new targeted audiences: Babysitting age (12 to 15 years old) and independent elderly (aging in place). Both have caregivers who question the independence of the 2 audiences'''. To run this new research plan we'll be using these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BQXhqUUtXdFExQWM&usp=drive_web two Interview Guides] together with these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BNkxJOHZ0S3hkdmM&usp=sharing&tid=0By5ZvBZQRgjRS2RYbVM2X0owSk0# Consent & Compensation Forms].
| New Research plan created to learn about the '''needs of the new targeted audiences: Babysitting age (12 to 15 years old) and independent elderly (aging in place). Both have caregivers who question the independence of the 2 audiences'''. To run this new research plan we'll be using these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BQXhqUUtXdFExQWM&usp=drive_web two Interview Guides] together with these [https://drive.google.com/a/mozilla.com/folderview?id=0ByeF_fkExK_BNkxJOHZ0S3hkdmM&usp=sharing&tid=0By5ZvBZQRgjRS2RYbVM2X0owSk0# Consent & Compensation Forms].
|-
|-
| Documentation about our Research findings from the Interviews
| Research findings from the Interviews
| 4/27/2016
| 4/27/2016
! style="background:#00B2FF;" | Done  
! style="background:#00B2FF;" | Done  
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| [https://drive.google.com/drive/u/1/folders/0By5ZvBZQRgjReG9sN2ktTFhWdzg Project Haiku - User Study #2].  This User Research wants to validate this hypothesis: '''Creating an ambient method of communicating for 12 to 15 year old girls will create fewer interruptions that distract them from being in the moment at home and at school and improve their personal connections'''.
| [https://drive.google.com/drive/u/1/folders/0By5ZvBZQRgjReG9sN2ktTFhWdzg Project Haiku - User Study #2].  This User Research wants to validate this hypothesis: '''Creating an ambient method of communicating for 12 to 15 year old girls will create fewer interruptions that distract them from being in the moment at home and at school and improve their personal connections'''.
|-
|-
| Documentation about our Research #2 findings
| Research #2 findings
| 7/07/2016
| 7/07/2016
! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
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| Vision, Ideas, Assumptions, Hypotheses and Experiments
| Vision, Ideas, Assumptions, Hypotheses and Experiments
|  
|  
! style="background:#00EC00;" | On target
! style="background:#00B2FF;" | Done
| [https://docs.google.com/spreadsheets/d/1_C8njNIUu5DohL0ZywxyDEvK88Da_I7oFGmXKSIw_Vo/edit?usp=sharing Project Haiku: Experiments]
| [https://docs.google.com/spreadsheets/d/1_C8njNIUu5DohL0ZywxyDEvK88Da_I7oFGmXKSIw_Vo/edit?usp=sharing Project Haiku: Experiments]
|-
|-
| Documentation about User Research #3 findings
| User Research #3 findings
| 8/05/2016
| 8/05/2016
! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1JOU9r3alOYP1tsXEw6w931O-3gs2Zp3LUqoaPwwYp8Q Project Haiku: UR #3 findings]
| [https://drive.google.com/open?id=1JOU9r3alOYP1tsXEw6w931O-3gs2Zp3LUqoaPwwYp8Q Project Haiku: UR #3 findings] User Research to validate the assumptions related to the '''number of priority people that girls care about at a time and the number and type of auto-replies'''
|-
|-
| Documentation about User Research #5 findings<br/>(UR #4 was an internal technology experiment)
| User Research #5 findings<br/>
| 8/19/2016
| 8/19/2016
! style="background:#00B2FF;" | Done
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1cbtIBkbmAXb0h6pBMUUFCHUb1lezyNLVuCAb76PdI_0 Project Haiku: UR #5 findings]
| [https://drive.google.com/open?id=1cbtIBkbmAXb0h6pBMUUFCHUb1lezyNLVuCAb76PdI_0 Project Haiku: UR #5 findings]
|-
|-
| User Research #4 findings (UR #4 was an internal technology experiment)
| 9/8/2016
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1Y58aWEH95Ld62dC0XsViZO3buL6tnq-b8TrEdlS2q68 Project Haiku: UR #4 findings]
|-
| User Research #6 findings
| 9/26/2016
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1XIq9ohtlCsk67m0VIVhZ-xOTLkBeaViByM1Tmqvod98 Project Haiku: UR #6 findings]
|-
| User Research #8 findings
| 10/12/2016
! style="background:#00B2FF;" | Done
| [https://drive.google.com/open?id=1xLgxSgp79z0Pcuin7_e60bFU185o6HdNsU9HfWSm4zE Project Haiku: UR #8 findings]
|-
| User Research #9 findings
| [fill in date]
! style="background:#00EC00;" | On target
| [https://drive.google.com/open?id=1tdJHZ60m_uFXAGi71Ex8XUg4bWuQ11TJtqMX7IPS2XQ Survey 01 - Pre-survey Findings]
[https://drive.google.com/open?id=1y9TKtL-eA6weG3MFR14TbRcO0FC37L8UsCPPHHamH2g Survey 02 - Mid-survey Findings]
[https://drive.google.com/open?id=19RmA9XO7rq_7N5_rP-1Zx62xskqIaSObSFgu0xFb354 Survey 03 - Post-survey Findings]
[https://drive.google.com/open?id=11LSKb1K7rWXfxMH3qdm9m_RGG78YsNbHH-uObAdzoyU Prototype Use - Data Analysis]


|}
|}
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|
|
|-
|-
| 8/31/2016
| Haiku vision and strategy
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=xzd1D1hT9aQ0odN Haiku vision and strategy Video Recording]
|
|-
| 9/20/2016
| [https://docs.google.com/presentation/d/1RkOlF1B59kBiiiP7NVdjg6c_81yqd8RolmMMgIGa7vY Haiku Pivot Plan presentation]
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=Jr9yijw9LxjVtFB Haiku Pivot : Video Recording]
|
|-
| 11/03/2016
| [https://drive.google.com/open?id=1RfH-NyLuvRZrKNCDvtnmIptl0t2lGsKq6ov2RzFrK_E Checkin #8 Slides]
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=ySkH0o8252QelS9 Checkin #8 : Video Recording]
| Feedback already added in the [https://drive.google.com/open?id=1RfH-NyLuvRZrKNCDvtnmIptl0t2lGsKq6ov2RzFrK_E Slides]
|
|-
| 11/15/2016
| [https://drive.google.com/open?id=1mbH6LvZAYThRd6b3PivMpSt9Shr_q4aezB9xOAgjttA Checkin #9 Slides]
| [https://vreplay.mozilla.com/replay/showRecordingExternal.html?key=OOKazR5ALZpiGDc Checkin #9 : Video Recording]
| Feedback already added in the [https://drive.google.com/open?id=1mbH6LvZAYThRd6b3PivMpSt9Shr_q4aezB9xOAgjttA Slides]
|}
|}


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* [mailto:sfoster@mozilla.com Sam Foster] - SW Engineer
* [mailto:sfoster@mozilla.com Sam Foster] - SW Engineer
* [mailto:pdahiya@mozilla.com Punam Dahiya]- SW Engineer
* [mailto:pdahiya@mozilla.com Punam Dahiya]- SW Engineer
* [mailto:moteo@mozilla.com Maria Oteo] - EPM
* [mailto:kglazko@mozilla.com Kate Glazko] - SW Engineer
* [mailto:mpotharaju@mozilla.com Mahendranadh Potharaju]- EPM
* [mailto:mpotharaju@mozilla.com Mahendranadh Potharaju]- EPM
* [mailto:manel.rhaiem92@gmail.com Manel Rhaiem] - Intern
* [mailto:ksolomon@mozilla.com Kian Solomon] - SW Engineer
* [mailto:bdong@mozilla.com Braden Dong] - Product Legal
* [mailto:bdong@mozilla.com Braden Dong] - Product Legal
* [mailto:ksolomon@mozilla.com Kian Solomon] - SW Engineer
71

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