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Support/How SUMO uses bugzilla with Lithium: Difference between revisions
Support/How SUMO uses bugzilla with Lithium (view source)
Revision as of 16:26, 1 June 2017
, 1 June 2017→Followup at the beginning of every marketing sprint: link to sprint dates
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* All component owners: Once every six months (e.g. at All Hands) look at bugs that are: '''WONTFIX AND component: feature request or severity: enhancement''' and see if they need to be re-opened. | * All component owners: Once every six months (e.g. at All Hands) look at bugs that are: '''WONTFIX AND component: feature request or severity: enhancement''' and see if they need to be re-opened. | ||
=== | === Sprint Dates === | ||
SUMO follows the Mozilla marketing sprint dates which are documented in: | |||
https://wiki.mozilla.org/Support/SUMO_Project_management#Sprint_Planning | |||
= Do's = | = Do's = | ||
* Bugzilla isn't a meta discussion area; if you want to discuss workflow or meta e.g. how to triage,<br />please '''DO''' [https://support.mozilla.org/en-US/forums/contributors/new post your meta/workflow issue in a contributor forum thread] | * Bugzilla isn't a meta discussion area; if you want to discuss workflow or meta e.g. how to triage,<br />please '''DO''' [https://support.mozilla.org/en-US/forums/contributors/new post your meta/workflow issue in a contributor forum thread] | ||
* Do assume positive intent. 99% people are great :-) ; it's really hard to communicate with a positive tone in online writing! Much easier to appear to be not happy or mis-interpret others as being unhappy. | |||
* Do be concise and if you have multiple requests or questions, numbering them and placing them in a summary aka 'tl;dr' section at the beginning of your contributor forum post or bugzilla comment would be lovely. | |||
* Do be positive; we are super lucky to be working on a great open source software project like Mozilla and Firefox. | |||
= Don'ts = | = Don'ts = | ||
* '''Don't''' assign bugs to anybody if you aren't 100% sure the assignee agrees with your assignment and has time at the moment (<sup>D</sup>) | * '''Don't''' assign bugs to anybody if you aren't 100% sure the assignee agrees with your assignment and has time at the moment (<sup>D</sup>) | ||
* '''Don't''' worry if low priority bugs remain unassigned; this leaves bugs for volunteers and new folks to tackle | * '''Don't''' worry if low priority bugs remain unassigned; this leaves bugs for volunteers and new folks to tackle | ||
* '''Don't''' be a killjoy to new volunteers and users. New folks are great and don't have all the context and experience. Cheerfully and briefly help them and revel in the "beginner's mind" | |||
= Lithium specific stuff = | = Lithium specific stuff = | ||