SeaMonkey/Troubleshooting: Difference between revisions

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There are some problems, sometimes based on rather old Bugzilla bug Reports, what can be resolved with simple workarounds. Some of these workarounds are listed in the release notes, here you find an additional how-to-list.
There are some problems, sometimes based on rather old Bugzilla bug Reports, what can be resolved with simple workarounds. Some of these workarounds are listed in the release notes, here you find an additional how-to-list.
'''First please try to find a solution for your problem in the SeaMonkey release notes ([http://www.seamonkey-project.org/releases/seamonkey2.38/#issues here] for 2.38)'''
;Additional workarounds for problems what appeared with latest versions you can find on this page 
== Browser ==
==== Internet Search does not respect preference for default search engine ====
{{Bug|1265881}} - Location Bar Internet Search does not respect ˋEdit → Preferences → Browser → Internet Searchˊ
'''Workaround''': set engine in Sidebar->Search (not "Manage Search Engines") and do a search. Default engine is updated to this name.
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=== build id in browser-window titlebar required back for 2.49 or later ===
{{Bug|1306977}} - Provide option to turn off showing build id in browser-window titlebar with DebugQA installed
See [https://bugzilla.mozilla.org/show_bug.cgi?id=1306977#c8 Comment 8] how to get it back
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=== Drag and Drop Bookmark from Location bar fails  ===
{{Bug|1287255}} - Drag and Drop Bookmark from Location bar to Bookmarks Toolbar or sidebar Bookmark Panel fails
If your SeaMonkey (2.45a1) is affected you can drag and drop Browser TAB heading, what will do the intended job.
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=== (YouTube-) video will not start to play ===
{{Bug|1173848}} - Play button indicates wrong state , and there is a need to click twice on the play button to start playing if media.autoplay.enabled = false
When you open a (YouTube or other) page containing a video, the HTML-Player might show the "Pause "'''II'''" symbol below the video screen what indicates that the video has been started. But you will have to do 2 additional clicks on that symbol until the video '''really''' will start.
:To work around the problem:
# Open new browser-TAB
# into ''url location bar'' type "about:config" → <enter> → confirm warning
# Into ''find bar input line'' type "media.autoplay.enabled".
# set the found pref to '''true''' with a  double click
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Now a video in a web page opened in a new browser-TAB should start to play as expected
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=== (YouTube-) videos play jerking in HTML5 player ===
{{Bug|1264799}} - YouTube: forced to use HTML5 player after update  2.39 to 2.40
Especially users with "Veteran PC" often observe problems with HTML5 player: high processor load, videos playing jerky, other problems. In very most cases these problems vanish when they return to the Flash Player. Latest Flash Plugin (check [https://www.mozilla.org/en-US/plugincheck/ here]) should be installed and active, and you can install the add-on [https://addons.mozilla.org/en-GB/seamonkey/addon/youtube-flash-video-player/ YouTube Flash Video Player 45.1] to play videos with flash player.
A right-click on the player on the web page in browser shows you whether you use HTML5- of Flash-Player in "About ... Player"
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== Mail /  News ==
=== Mail/NEWS Account Creation fails ===
{{Bug|521627}} - 2.0rc1: e-mail account creation skips account type selection
When creating an e-mail- or news-account you might observe that the wizard skips the account type selection (radio buttons "POP3 - IMAP - NEWS") and directly starts with name input dialog. It will be impossible to create the account.
:To work around the problem:
# Launch SeaMonkey browser
# into ''url location bar'' type "about:config" → <enter> → confirm warning
# Into ''find bar input line'' type ".valid". If the reason for your Problem is {{Bug|521627}}, in the shown list you will find an entry "mail.server.serverX.valid" (where X is the internal number of the corresponding news account)
# set the found '''mail.server.serverX.valid''' pref to '''true''' with a  double click
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Reason for that problem might have been a news account created by clicking a news URL, the MailNews account wizard may be broken afterwards.
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If you do not find any ''mail.server.serverX.valid'' entry, Bug 521627 probably is not reason for your problem.
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== Data Manager ==
=== Password Manager does not do auto fill for password fields ===
{{Bug|1208971}} - German installer.exe Version's Password-Manager does not populate password-fields
A workaround for this problem appearing with '''''German''' SeaMonkey 2.38'' can be found in [https://bugzilla.mozilla.org/show_bug.cgi?id=1208971#user_story_comment Bug 1208971]:
: The problem with the same symptoms what appeared with SeaMonkey 2.39 for all languages has different roots.
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=== Password Manager does not ask whether new passwords should be saved ===
{{Bug|1210443}} - German: Password manager does not save passwords
A workaround for this problem appearing with '''''German''' SeaMonkey 2.38'' can be found in [https://bugzilla.mozilla.org/show_bug.cgi?id=1208971#user_story_comment Bug 1208971]:
:Select a Spell Check language with selector in menu 'Edit → Preferences → Appearance → Spell check'
The problem with the same symptoms what appeared with SeaMonkey 2.39 for all languages has different roots.
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== General ==
=== Download SeaMonkey 2.49.1 from Project Download page shows Error 404  ===
{{Bug|1414606}} -  Can't download Sea Monkey 2.49.1 from 2.49.1 Release page
This currently does not work. '''Workaround''': download from [http://archive.mozilla.org/pub/seamonkey/releases/2.49.1/ archive.mozilla.org]
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=== Functions / Menu items what do not work ===
==== Help  → Report a Web Forgery ... ====
;{{Bug|1200263 - Report Web Forgery function broken}}
This function currently does not work (Problem started with 2.38). You can find a workaround in [[SeaMonkey/Help#Report_Web_Forgery_...|Help]]
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=== Other Problems ===
==== SeaMonkey 2.46 or later hangs when printing or in Print Preview ====
{{Bug|1328603}} - Print and Print Preview most times hangs, PP shows damaged contents if not hangs
Workaround: in about:config check entries related to ''print'' which are "changed by user", return to ''default'' value ('''except "print_printer"''') whereever possible. Unfortunately currently it's unknown which of the entries are related to the problem.
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==== A website (Online banking, ...) does not accept SeaMonkey as a trustworthy Browser ====
If ''"about:config" → "general.useragent.compatMode.firefox = true"'' does not help '''''SeaMonkey'''''' will have to pretend that it is ''Firefox'':
# Install add-on ''[https://addons.mozilla.org/de/seamonkey/addon/user-agent-switcher/ User Agent Switcher'']
# Restart ''SeaMonkey''
# 'Rightlick Browser Navigation Bar → Customize → Drag and Drop user agent showing icon to Navigation bar'
# 'Long click on new icon → Edit User Agents → [New]
#  Into Edit dialog insert Description="Firefox", Agent="Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0", App Code Name="Mozilla", App Name="Firefox", App Version ="5.0 (<YourOS>)", Platform="WIN32" (or your OS).5.0 → [OK]
# Select Firefox from New Icon
# Try [http://gs.statcounter.com/detect here] (user agent string detector)
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More help [http://chrispederick.com/work/user-agent-switcher/help/ here]
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