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ReleaseEngineering/How To/Request That a Machine Be Reimaged (view source)

Revision as of 23:19, 3 March 2018

608 bytes removed ,  3 March 2018
Updated the "Open Bug Link" as it seemed that product doesn't exist anymore.
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(Updated the "Open Bug Link" as it seemed that product doesn't exist anymore.)
 
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=== Linux ===
=== Linux ===
https://mana.mozilla.org/wiki/display/DC/How+To+Reimage+Releng+iX+and+HP+Linux+Machines for linux
https://mana.mozilla.org/wiki/display/DC/How+To+Reimage+Releng+iX+and+HP+Linux+Machines for linux
=== Pandas ===
https://wiki.mozilla.org/ReleaseEngineering/Mozpool/How_To_Use_the_Mozpool_Web_UI#re-image_a_device_I.27ve_already_requested
=== Tegras ===
Whaaaaat? Get that thing away from me. Joking apart - tegras are being decommissioned - we should only be retiring tegras now, not reimaging them.


=== Other / if all else fails ===
=== Other / if all else fails ===
If all else fails, and the above instructions do not help you:
If all else fails, and the above instructions do not help you:
* [https://bugzilla.mozilla.org/enter_bug.cgi?component=Server%20Operations:%20DCOps&product=mozilla.org&short_desc=please%20reimage%20SLAVE File a bug to reimage the machine], mark it as blocking the slave's problem tracking bug.
* make sure the slave is disabled in slavealloc
* If a releng bug doesn't already exist for the slave, file a new one to bring the slave back into production, e.g., 'set up re-imaged slave talos-r3-slave99'.  Make the server operations bug block the releng bug.
* [https://bugzilla.mozilla.org/enter_bug.cgi?product=Infrastructure%20%26%20Operations&component=DCOps&short_desc=please%20reimage%20SLAVE File a bug to reimage the machine], mark it as blocking the slave's problem tracking bug.
* Add the slave to the slave tracking spreadsheet with a link to the appropriate bug.
* after being re-imaged, do another check to make sure the machine is in a good shape (e.g it's accessible, has a proper resolution, etc)
 
* finally, re-enable it in slavealloc and reboot it.
== Post Imaging Steps ==
 
* Check [[PostImage]] on what IT should be doing after imaging to verify it got done.
* Follow the instructions on how to [[ReleaseEngineering/How_To/Set_Up_a_Freshly_Imaged_Slave | set up a freshly imaged slave]].
Dlabici
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