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Support/Weekly Meetings/Agenda 2018-07-25: Difference between revisions
Support/Weekly Meetings/Agenda 2018-07-25 (view source)
Revision as of 15:34, 1 August 2018
, 1 August 2018→Hot Topics: https://support.mozilla.org/en-US/forums/contributors/713105
(→Hot Topics: * What should SUMO report to Product Management, Engineering and Product Marketing for first 3 weeks of Firefox 62 for Desktop starting September 3rd) |
(→Hot Topics: https://support.mozilla.org/en-US/forums/contributors/713105) |
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* Let's talk about Private Messages on Kitsune: https://support.mozilla.org/forums/contributors/713098 | * Let's talk about Private Messages on Kitsune: https://support.mozilla.org/forums/contributors/713098 | ||
* Do you like organizing technical documentation? Do you love Thunderbird? Take a look here: https://support.mozilla.org/forums/knowledge-base-articles/712230 | * Do you like organizing technical documentation? Do you love Thunderbird? Take a look here: https://support.mozilla.org/forums/knowledge-base-articles/712230 | ||
* What should SUMO report to Product Management, Engineering and Product Marketing for first 3 weeks of Firefox 62 for Desktop starting September | * What should SUMO report to Product Management, Engineering and Product Marketing for first 3 weeks of Firefox 62 for Desktop starting September 5th | ||
** roland to start a SUMO contributor forum thread and link to it here! | ** roland to start a SUMO contributor forum thread and link to it here! And here it is: https://support.mozilla.org/en-US/forums/contributors/713105 | ||
===PLATFORM UPDATE=== | ===PLATFORM UPDATE=== | ||
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*We are working on a way to get more information in the dashboard, are there any particular metrics that you are interested in including in posts to the forums in the meantime? | *We are working on a way to get more information in the dashboard, are there any particular metrics that you are interested in including in posts to the forums in the meantime? | ||
*We need some help with escalated issues that have not been responded too, check those out today if you can. | *We need some help with escalated issues that have not been responded too, check those out today if you can. | ||
*Tyler's Firefox Self-Heal through Heartbeat [https://support.mozilla.org/en-US/forums/contributors/713093?last=74336] | |||
*Reminder about when add-ons are blocklisted - thank you for this information [https://support.mozilla.org/en-US/forums/contributors/713082?last=74297] | |||
===Social Support:=== | ===Social Support:=== | ||