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{{Warning |1= With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.|title= With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.}}
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A central aim of ReMo is to make it easier for Mozillians to represent Mozilla, but also in a more structured and consistent way, that way the broader community can benefit from their efforts even more.


The following is a list of SOPs that will be very useful to all Mozilla Reps. '''Find your role, what you want to do and go!'''
The following is a list of SOPs that will be very useful to all Mozilla Reps. '''Find your role, what you want to do and go!'''
{{admon/note|What is an SOP?|A SOP (Standard Operating Procedure) is a written document or instruction detailing all steps and activities of a process or procedure. (see [http://en.wikipedia.org/wiki/Standard_operating_procedure more]) }}
{{admon/note|What is an SOP?|A SOP (Standard Operating Procedure) is a written document or instruction detailing all steps and activities of a process or procedure. (see [http://en.wikipedia.org/wiki/Standard_operating_procedure more about SOPs]) }}


'''You are a:'''
'''You are a:'''


<div style="-moz-border-radius: 10px;width:25%;height:90px;background-color:#A2BFF4;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#Reps|Rep]]</h2><p>...a Mozilla Rep spreading the word of mozilla to the world!</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:90px;background-color:#A2BFF4;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#Reps|Rep]]</h2><p>...a Mozilla Rep spreading Mozilla love around the world!</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:90px;background-color:orange;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#Mentors|Mentor]]</h2><p>...a Mozilla Reps Mentor helping other Reps and streamlining procedures!</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:90px;background-color:orange;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#Mentors|Mentor]]</h2><p>...a Mozilla Reps Mentor helping other Reps and streamlining procedures!</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:90px;background-color:#C0C0C0;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#Admins|Admin]]</h2><p>...a Mozilla Reps Admin running the infrastructure of the program.</p></div>
<div style="-moz-border-radius: 10px;width:25%;height:90px;background-color:#C0C0C0;float:left;display:block;margin:1.5%;border: 1px solid #C4C295;text-align:center;padding:2.5%;padding-top:0px"><h2>[[#Admins|Admin]]</h2><p>...a Mozilla Reps Admin running the infrastructure of the program.</p></div>
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<h1>Newbie!</h1> {{anchor|Join}}
<h1>Newbie!</h1> {{anchor|Join}}
Interested in becoming a Mozilla Rep? Apply today by following three easy steps, described [[ReMo/SOPs/Joining|here]] !
Interested in becoming a Mozilla Rep? Apply today by following [[ReMo/SOPs/Joining|three easy steps]]!
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<h1>Reps</h1> {{anchor|Reps}}
<h1>Reps</h1> {{anchor|Reps}}
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== Reports ==
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=== Reporting about an event ===
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Organizing or participating in an event is usually a memorable experience and the more that experience is shared with others, the better. As a Mozilla Rep, it's really important for you to report about the events you're involved in by blogging, taking photos of their events and reporting back to your mentor and fellow Mozilla Reps.
 
More info here [[ReMo/SOPs/Reports|here]]
 
=== Monthly Reports ===


Reporting back on a regular basis is a crucial part of your role as a Mozilla Rep. This involves documenting and sharing all your activities in the past month so that your mentor can see your progress and support you where needed, but also so that the broader community can have full visbility on all the amazing work that you are doing. To this end, a very simple Monthly Report form was developed to enable Mozilla Reps to report back easily, quickly, and efficiently.  
=== Reports ===
Reporting back on a regular basis is a crucial part of your role as a Mozilla Rep. This involves documenting and sharing all your activities so that your mentor can see your progress and support you where needed, but also so that the broader community can have full visibility on all the amazing work that you are doing. This includes events you are organizing or participating in, the more that the experience is shared with others, the better. As a Mozilla Rep, it's really important for you to report about the events you're involved in by blogging, taking photos of their events and reporting back to your mentor and fellow Mozilla Reps. This also allows other Mozillians to see what the Reps program is doing and might give them ideas on how to collaborate with Mozilla Reps.


More info [[ReMo/SOPs/Monthly Reports|here]]
More info [[ReMo/SOPs/Reports|about reporting]]


=== Vouching for a ReMo Applicant ===
=== Vouching for a ReMo Applicant ===


Mozilla Reps are strongly encouraged to identify and help onboard new Mozilla Reps. If you have identified a Mozillian who you feel has the qualities to become a Mozilla Reps and that Mozillian applies to the program, make sure that applicant references your name in the applicatin form.
Mozilla Reps are strongly encouraged to identify and help onboard new Mozilla Reps. If you have identified a Mozillian who you feel has the qualities to become a Mozilla Reps and that Mozillian applies to the program, make sure that applicant references your name in the application form.
 
More info [[ReMo/SOPs/Vouching|here]]


More info [[ReMo/SOPs/Vouching|about vouching]]
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== Events ==  
== Events ==  
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=== Attending an event ===
=== Attending an event ===
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Representing Mozilla at an event requires a bit of preparation, here's a quick checklist as you prepare to attend an event.
Representing Mozilla at an event requires a bit of preparation, here's a quick checklist as you prepare to attend an event.


More info [[ReMo/SOPs/Attending_an_Event|here]]
More info [[ReMo/SOPs/Attending_an_Event|about attending an event]]


=== Organizing your own event ===
=== Organizing your own event ===
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Hosting a Mozilla event is a lot of fun but involves a little bit of preparation of course. Here's some standard procedures that can help make your event a success.  
Hosting a Mozilla event is a lot of fun but involves a little bit of preparation of course. Here's some standard procedures that can help make your event a success.  


More info [[ReMo/SOPs/Event_hosting|here]]
More info [[ReMo/SOPs/Event_hosting|about hosting an event]]


=== Setting up a booth ===
=== Setting up a booth ===
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If you're planning on holding a Mozilla booth at a conference or a tradeshow, here's a practical checklist you'll find useful to make sure you've got a nice and fun booth that can attract lots of people :)
If you're planning on holding a Mozilla booth at a conference or a tradeshow, here's a practical checklist you'll find useful to make sure you've got a nice and fun booth that can attract lots of people :)


More info [[ReMo/SOPs/Booth|here]]
More info [[ReMo/SOPs/Booth|about running a Mozilla booth]]
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== Tools ==
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== Event Types==  
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=== Requesting budget ===
=== MozCoffee ===


If you're planning to organize an event or would like to request sponsorship to attend an event, here's [[ReMo/User_Flow/Request_Budget|the standard user flow]]. You'll need to fill out a special budget form:
Small and regular event, that gathers local Mozillians and Mozilla enthusiasts, to update them on recent Mozilla news.


https://bugzilla.mozilla.org/form.reps.budget
More info [[ReMo/SOPs/MozCoffee|about Mozilla Coffees]]


=== Requesting swag ===
=== Project Specific Hackathon ===


Swag is central to promoting Mozilla and raising brand awareness. It also makes people happy, especially funky original swag. As a Mozilla Rep, you can request swag from a specific stock reserved for the Mozilla Rep program using a special form:
Day long (or more) focused event on a specific project of Mozilla (or the Open Web).


https://bugzilla.mozilla.org/form.reps.swag
More info [[ReMo/SOPs/Project_Specific_Hackathon|about hackathons]]


=== Creating your Mozilla Rep Profile ===
=== Mozilla Tour ===


Each Mozilla Rep is required to create his/her user profile. This user profile not only help others know who you are and how to contact you, but it also lets you document all your activities and areas of expertise as a Mozilla Reps, for anyone to see.
A tour to promote Mozilla within a region that involves traveling around to different cities and hosting events in a short period of time


More info [[ReMo/SOPs/User_Profile|here]]
More info [[ReMo/SOPs/MozTour|about Mozilla Tours]]


=== Adding your blog in Mozilla Reps Planet ===
=== Community Meetup ===


Mozilla Reps Planet is the central aggregation of all Mozilla Reps Blogs.
Community wide events (1-3 days) bringing together contributors for goal setting and project hacking


More info on how to add yourself [[ReMo/SOPs/Planet|here]]
More info [[ReMo/SOPs/Community_meetup|about community meetups]]
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== Communication ==


=== Speaking to the Press ===
=== InterCommunity Meetup ===


If you love speaking to journalists and you're not camera-shy, you can request to become an official Mozilla spokesperson!
Large scale, multiple communities, multiple days event bringing together contributors from nearby countries/regions


More info here [[ReMo/SOPs/Press|here]]
More info [[ReMo/SOPs/InterCommunity_Meetup|about inter-community meetups]]


=== Social Media ===
=== [SPECIAL] Developer Engagement Events ===


Draft material can be found [[ReMo/SOPs/Social_Media|here]]
There are some events that Mozilla's Developer Engagement Team would like to sponsor Reps to attend. For these events, Reps will be contacted by the events coordinator of the Developer Engagement team and coordinate directly with her. These events DO NOT need budget approval from the Mozilla Reps Council.


=== Producing/Customizing swag ===
More info [[ReMo/SOPs/Developer_Engagement_Events|about Developer Engagement Events]]


Draft material can be found [[ReMo/SOPs/Swag_production|here]]
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== Tools ==
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=== Requesting budget ===
If you're planning to organize an event or would like to request sponsorship to attend an event, here's [[ReMo/User_Flow/Request_Budget|the standard user flow]]. You'll need to get in touch with a [https://wiki.mozilla.org/ReMo/Resources Resource Rep] to file a request.
=== Requesting swag ===
As a Mozilla Rep, you can request swag from a specific stock reserved for the Mozilla Rep program by getting in touch with a [https://wiki.mozilla.org/ReMo/Resources Resource Rep]. Please read the [[ReMo/SOPs/Ordering_Swag|step by step guide]] to ordering swag.
=== Creating your Mozilla Rep Profile ===
Each Mozilla Rep is required to create his/her user profile. This user profile not only help others know who you are and how to contact you, but it also lets you document all your activities and areas of expertise as a Mozilla Reps, for anyone to see.
More info [[ReMo/SOPs/User_Profile|about Rep profiles]]
=== Adding your blog to Mozilla Reps Planet ===
Mozilla Reps Planet is the central aggregation of all Mozilla Reps Blogs. This is separate from the Mozilla Planet. You can add your blog to the Mozilla Planet as well if you choose to do so.
More info on how to add yourself [[ReMo/SOPs/Planet|about Mozilla Reps Planet]]


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=== Submitting a change to the program ===
<h1>Mentors</h1>{{anchor|Mentors}}
=== Mentoring New Reps ===


The Mozilla Reps program involves learning about tools at your disposal that will make it easier for you to request budgets and swag for your events, to find templates for presentations, flyers to print etc... It also involves becoming familiar with SOPs (Standard Operating Procedures) to ensure consistency and ease. When a Mozilla Rep first joins the program, a mentor helps him/her get started and get familiar with these various tools and SOPs. The mentor is also available for any type of guidance or support along the way. Mozilla Reps are strongly encouraged to liaise regularly with their mentor, jsut to keep them up to date with their activities but also to stay up to date with latest Mozilla Rep news.  
Any Rep can submit a proposal to change Mozilla Reps program structure and processes.


More info [[ReMo/SOPs/Mentoring|here]].
More info [[ReMo/SOPs/Proposals|about proposals]]


=== Handling Swag Requests ===
=== Leaving ReMo ===


Mentors and council members (that have been granted access) can handle Swag requests.
As for any activity, sometimes you feel like it's time to move on to new challenges. If you decide that it's time for you to leave ReMo, make sure to follow standard procedures for a smooth departure from the program and make it easier for you to return if ever you decide to become active again as a Mozilla Rep.  


More info [[ReMo/SOPs/Swag_Requests|here]].
More info [[ReMo/SOPs/Leaving|about leaving ReMo]]


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== Communication ==
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=== Social Media ===


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Learn how to handle [[ReMo/SOPs/Social_Media|Social Media]] and use them to Mozilla's advantage. Please use the existing community channels instead of creating new ones.
<h1>Admins</h1>{{anchor|Admins}}
 
=== Chairing an IRC meeting ===
=== Producing/Customizing swag ===


[[ReMo/SOPs/Chairing_IRC|PLEASE ADD]]
Learn [[ReMo/SOPs/Swag_production|guidelines for how to produce your own swag]]. In India we're procuding Swag locally. Other regions might come in the future, until then see the wiki page about the guidelines.


=== Editing the ReMo Landing Page ===
=== Communication Policy ===


If you have editing rights for the ReMo landing page,  
There are various communication channels for Reps to use to ask for help, share information, and more.
[[ReMo/SOPs/Editing_Landing_Page|click here]] to find out how you can make your edits.


=== Leaving ReMo ===
Learn [[ReMo/Communications|what these channels are and the rules of engagement for each]].
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As for any activity, sometimes you feel like it's time to move on to new challenges. If you decide that it's time for you to leave ReMo, make sure to follow standard procedures for a smooth departure from the program and make it easier for you to return if ever you decide to become ative again as a Mozilla Rep.
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<h1>Mentors</h1>{{anchor|Mentors}}
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=== Mentoring New Reps ===


More info [[ReMo/SOPs/Leaving|here]]
Mentorship is an essential component of the Mozilla Reps program. It is the backbone of the program. Mentors coach their mentees on personal development and Reps specific knowledge and ensure that their "mentees" (Reps) fulfill their responsibilities. Mentors also vote for the [[ReMo/Rep_of_the_Month|Rep of the Month]]. We also have a [[ReMo/Coaching|coaching training]] available to all Reps.


=== Requesting hosting and domain name for a community website ===
More info [[ReMo/SOPs/Mentoring|about mentoring]].


Community portals are the best way to give your community more visibility and inspire people to get involved in the Mozilla project. If you are thinking of setting up a website for your locl community, here are standard procedures to follow to get your website up and running in no time.
=== Dismissals ===


More info here [[ReMo/SOPs/Hosting_and_Domain|here]]
This page explains the procedure to follow to remove a Rep, Mentor, Council Member or Peer from the Mozilla Reps program.


More info [[ReMo/SOPs/Dismissal|about dismissals]]
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Of course, no one is forced to follow these SOPs, but they're there for whoever wants to use them and naturally, Mozilla Reps are strongly encouraged to read through them.
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{{admon/important|Work in progress!| The ReMo SOPs are a work in progress. This list is definitely NOT exhaustive and will continuously grow. If you want to edit, update or add an SOP, feel free to do so!}}
<h1>Admins</h1>{{anchor|Admins}}
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=== Editing the ReMo Landing Page ===
 
If you have editing rights for the ReMo landing page,  
[[ReMo/SOPs/Editing_Landing_Page|find out how you can make your edits]].
 
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