canmove, Confirmed users
2,233
edits
(add structure, more clarity to intro and reporting steps) |
m (add calendar events) |
||
| Line 33: | Line 33: | ||
#*on Mac, try with [https://support.apple.com/kb/PH25607 Time Machine disabled] | #*on Mac, try with [https://support.apple.com/kb/PH25607 Time Machine disabled] | ||
#*uninstall Thunderbird, then '''DELETE''' the Thunderbird '''PROGRAM''' directory (not the data directory), then [https://www.mozilla.org/thunderbird/ download], reinstall, and retest Thunderbird. <small>If using beta get it from [https://www.thunderbird.net/en-US/#channel channels].</small> | #*uninstall Thunderbird, then '''DELETE''' the Thunderbird '''PROGRAM''' directory (not the data directory), then [https://www.mozilla.org/thunderbird/ download], reinstall, and retest Thunderbird. <small>If using beta get it from [https://www.thunderbird.net/en-US/#channel channels].</small> | ||
# | #Do you have many never ending calendar appointments? <small>Less likely starting with version 128 and the fix for {{bug|1844408}}.</small> [https://www.reddit.com/r/Thunderbird/comments/18ypd8r/comment/kgcyox8/] | ||
#If you have gmail accounts, is problem gone after [http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite#Subscriptions unsubscribing the "All Mail" folder]? | #If you have gmail accounts, is problem gone after [http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite#Subscriptions unsubscribing the "All Mail" folder]? | ||
# On Windows, did you move the Thunderbird profile or any Thunderbird account from the default location "[https://www.nextofwindows.com/how-to-access-user-profiles-appdata-folder-the-easiest-way-in-windows-7 %APPDATA%]" to a different Windows directory? If yes, then MS-Windows Search will [https://bugzilla.mozilla.org/show_bug.cgi?id=1083233 attempt to index all Thunderbird disk activity]. [http://www.sevenforums.com/general-discussion/215354-how-prevent-showing-search-results-drive-folder.html#post1805728 Disable Windows indexing for your Thunderbird data]. | # On Windows, did you move the Thunderbird profile or any Thunderbird account from the default location "[https://www.nextofwindows.com/how-to-access-user-profiles-appdata-folder-the-easiest-way-in-windows-7 %APPDATA%]" to a different Windows directory? If yes, then MS-Windows Search will [https://bugzilla.mozilla.org/show_bug.cgi?id=1083233 attempt to index all Thunderbird disk activity]. [http://www.sevenforums.com/general-discussion/215354-how-prevent-showing-search-results-drive-folder.html#post1805728 Disable Windows indexing for your Thunderbird data]. | ||
| Line 56: | Line 53: | ||
#**Please [https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird&format=guided file a bug] about your problem. | #**Please [https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird&format=guided file a bug] about your problem. | ||
#Are any folders greater than 2GB in size? <small>Large folder indexes take more memory and time to load. Use Properties by right+clicking folder. Also Help | Troubleshooting lists large folders.</small> | #Are any folders greater than 2GB in size? <small>Large folder indexes take more memory and time to load. Use Properties by right+clicking folder. Also Help | Troubleshooting lists large folders.</small> | ||
#Are any of these indexing methods enabled in Thunderbird: | |||
#* MS-Windows Integrated Search enable/disable at Tools|Settings|General|System Integration|Allow Windows Search [https://bugzilla.mozilla.org/show_bug.cgi?id=1294985#c9], [http://forums.mozillazine.org/viewtopic.php?p=14787494&sid=65155af350753b1b533816f9aa186ec2#p14787494], [http://forums.mozillazine.org/viewtopic.php?f=39&t=2998289&sid=b7f14103cb12448f427da681a0ba45c8&p=14571029#p14571029], [http://groups.google.com/group/mozilla.support.thunderbird/browse_thread/thread/93ab6d849bd87918/db493affc19d6520?lnk=gst&q=%22TB+3.1+Freezes%22+%22also+found%22#db493affc19d6520], [http://forums.mozillazine.org/viewtopic.php?p=14283935&#p14283935], [http://forums.mozillazine.org/viewtopic.php?f=39&t=2957945&p=14430851#p14430851], [https://support.mozilla.org/en-US/questions/1102258], [https://support.mozilla.org/en-US/questions/1154444] | |||
#* MS-Windows Search service [http://forums.mozillazine.org/viewtopic.php?p=13750937#p13750937 try disabling], especially with [https://bugzilla.mozilla.org/show_bug.cgi?id=1262517 Windows 10], {{bug|1436278}}, or if you moved Thunderbird profile or account from the default location [https://support.mozilla.org/en-US/questions/1117146?page=2#answer-885401], [https://bugzilla.mozilla.org/show_bug.cgi?id=1083233], [https://bugzilla.mozilla.org/show_bug.cgi?id=1283908]. If that helps, you can [http://www.sevenforums.com/general-discussion/215354-how-prevent-showing-search-results-drive-folder.html#post1805728 disable Windows indexing for your Thunderbird data]. | |||
#* Mac Spotlight at Thunderbird|Settings|System Integration | |||
#Do you have thousands of contacts in your address book? <small>(possible related issues: google contacts add-on], [http://hogiblog.blogspot.com/2012/01/reducing-memory-usage-of-google.html?showComment=1333621724776#comment-c8055257360225747824]</small> | #Do you have thousands of contacts in your address book? <small>(possible related issues: google contacts add-on], [http://hogiblog.blogspot.com/2012/01/reducing-memory-usage-of-google.html?showComment=1333621724776#comment-c8055257360225747824]</small> | ||
<!-- fixed in 76 #Are you using chat? {{bug|1575214}} --> | <!-- fixed in 76 #Are you using chat? {{bug|1575214}} --> | ||