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== Pre-requisites ==


* theming
== Pre-requisites  ==
* search working


== Meta Content ==
*theming
Thunderbird / MoMo versions of Firefox style guides:
*search working
(won't be able to get to this before Christmas methinks but can schedule for new year, in the meantime, refer initial contributers to the Firefox versions)
* https://support.mozilla.com/en-US/kb/Approving+articles+and+edits?bl=n
* https://support.mozilla.com/en-US/kb/Creating+articles
* https://support.mozilla.com/en-US/kb/Requesting+an+article
* https://support.mozilla.com/en-US/kb/Best+Practices+for+Support+Documents
* https://support.mozilla.com/en-US/kb/Style+Guide
* https://support.mozilla.com/en-US/kb/Knowledge+Base+Policies
* https://support.mozilla.com/en-US/kb/Translating+articles


== Thunderbird 3 related content ==
== Meta Content  ==
Link to articles after completed in the status column
 
Bug for adding SuMoMo product and component for KB articles:
Thunderbird / MoMo versions of Firefox style guides: (won't be able to get to this before Christmas methinks but can schedule for new year, in the meantime, refer initial contributers to the Firefox versions)
https://bugzilla.mozilla.org/show_bug.cgi?id=530137
 
*https://support.mozilla.com/en-US/kb/Approving+articles+and+edits?bl=n
*https://support.mozilla.com/en-US/kb/Creating+articles
*https://support.mozilla.com/en-US/kb/Requesting+an+article
*https://support.mozilla.com/en-US/kb/Best+Practices+for+Support+Documents
*https://support.mozilla.com/en-US/kb/Style+Guide
*https://support.mozilla.com/en-US/kb/Knowledge+Base+Policies
*https://support.mozilla.com/en-US/kb/Translating+articles
 
== Thunderbird 3 related content ==
 
Link to articles after completed in the status column Bug for adding SuMoMo product and component for KB articles: https://bugzilla.mozilla.org/show_bug.cgi?id=530137  


{| class="fullwidth-table sortable"
{| class="fullwidth-table sortable"
! article !! priority !! start/end date !! status
|-
|-
| [https://stage.support.mozillamessaging.com/en-US/kb/Global+Search How to use Global Search]
! article
| P1
! priority
|  
! start/end date
! status
|-
| [https://stage.support.mozillamessaging.com/en-US/kb/Global+Search How to use Global Search]  
| P1  
| <br>
| <font color="green">Completed</font> - on [https://stage.support.mozillamessaging.com/en-US/kb/Global+Search SuMoMo staging]
| <font color="green">Completed</font> - on [https://stage.support.mozillamessaging.com/en-US/kb/Global+Search SuMoMo staging]
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530113 How to use Tabs in Thunderbird 3 - 530113]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530113 How to use Tabs in Thunderbird 3 - 530113]  
| P1
| P1  
|  
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530115 How to use Message Archiving - 530115]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530115 How to use Message Archiving - 530115]  
| P1
| P1  
|  
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530116 Thunderbird 3 for Windows 7 Users - 530116]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530116 Thunderbird 3 for Windows 7 Users - 530116]  
| P1
| P1  
|
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530118 Thunderbird 3 for Users - 530118 ]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530118 Thunderbird 3 for Users - 530118 ]  
| P1
| P1  
|
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530122 Setting up Thunderbird 3 - 530122 ]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530122 Setting up Thunderbird 3 - 530122 ]  
| P1
| P1  
|  
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530123 Keyboard Shortcuts - 530123 ]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530123 Keyboard Shortcuts - 530123 ]  
| P1  
| P1  
|  
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530127 How to create a Signature File - 530127 ]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530127 How to create a Signature File - 530127 ]  
| P2
| P2  
|  
| <br>
| <font color="green"></font>
| <font color="green">Completed</font> - on [https://stage.support.mozillamessaging.com/en-US/kb/Signatures SuMoMo Stage]<br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530131 ISPDB for Users - 530131 ]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530131 ISPDB for Users - 530131 ]  
| P2
| P2  
|  
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530133 Moving from Thunderbird 2 to 3 - 530133 ]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530133 Moving from Thunderbird 2 to 3 - 530133 ]  
| P2
| P2  
|  
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530135 What is the Migration Assistant - 530135 ]
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530135 What is the Migration Assistant - 530135 ]  
| P2
| P2  
|  
| <br>
| <font color="green"></font>
| <font color="green"></font> <br>
|}
|}


== Lightning related content ==
== Lightning related content ==
see [[Calendar:Documentation]]
 
see [[Calendar:Documentation]]  
 
== Frequently asked support questions related content  ==
 
FAQ page and have answers to the following support questions (link to GS answers)


== Frequently asked support questions related content ==
*Cannot send email  
FAQ page and have answers to the following support questions (link to GS answers)
*AT&amp;T Yahoo  
* Cannot send email
*Window Live Mail / Hotmail  
* AT&T Yahoo
*what to do when email lost (compact folders)  
* Window Live Mail / Hotmail
*Compacting Folders  
* what to do when email lost (compact folders)
*Deleting index files .msf  
* Compacting Folders
*Backing up data  
* Deleting index files .msf
*periodic maintenance  
* Backing up data
*How to use Get Satisfaction to get support  
* periodic maintenance
*How to help support others using Get Satisfaction  
* How to use Get Satisfaction to get support
*setting default to html email  
* How to help support others using Get Satisfaction
*setting default to plain text  
* setting default to html email
*how to temporarily change the default for composition form using the Shift key  
* setting default to plain text
*importing Outlook email and contacts into Windows 7 i.e starting from scratch  
* how to temporarily change the default for composition form using the Shift key
*importing Outlook email and contacts into Vista
* importing Outlook email and contacts into Windows 7 i.e starting from scratch
* importing Outlook email and contacts into Vista
TMZ
94

edits

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