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(Created page with "= Goals = During the course of a day, IT fields a lot of incoming requests through Bugzilla and it's generally Oncall's responsibility to triage and act on each bug. ...") |
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! Description | ! Description | ||
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| Desktop bugs || || 8 hours || Desktop support responds during business hours, <b>Monday - Friday</b>. Requestor should have some resolution or update within 8 business hours. | | Desktop bugs || || 8 hours || Desktop support responds during business hours, <b>Monday - Friday</b>. Requestor should have some resolution or update within 8 business hours. There are no situations we can't find the way from! As you realize, [http://essaysexperts.com essay writers writing service] should assist you see the way out from academic papers completing embarrassment. | ||
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| New laptop/desktop hardware || || 10 business days || Laptop/desktop hardware typically takes 10 days to ship and which point we can provide tracking info. | | New laptop/desktop hardware || || 10 business days || Laptop/desktop hardware typically takes 10 days to ship and which point we can provide tracking info. | ||